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Port Hotels

2.0 of 5 San Pedro, 20, 03501 Benidorm, Spain
Best prices for: 1 room 1 guest
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217 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 19, 2014

Returned to Mar Blau for our third time, as we booked later couldn't reserve the seaveiws which are must , the rooms on the back of hotel look on to street which is noisy early morning with hotel deliveries etc. rooms on back are clean but slightly less spent on them then the seaveiw ones. The staff were great but... More 

Was this review helpful? Yes 3
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Paul W, First of all we'd like to thank you for sharing your opinion about your stay at Hotel Mar Blau. You can be sure that it will help us to improve. We are reviewing all our procedures regarding the food and we will increase the quality in the next season. We hope to solve any inconvenience about it.... More 

Bradford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 28, 2014

we would still return. Just had 10 days at the Mar Blau, booked with Jet2 again but unable to reserve a sea view with Jet2 which we think is a must at this hotel, we did however reserve a sea view through Onasol Head Office at a cost of 150E-expensive and payable on arrival! We were given a room on... More 

Was this review helpful? Yes 1
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear David M, First of all we would like to thank you for sharing your experience with all TripAdvisor users after your stay at Mar Blau Hotel. Your opinion is very important to keep the improvement of the quality of our services. We apologize if the food did not comply your expectations this time. From our department, we are going... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2014

We used this hotel after recommendation from in laws. The sea view rooms are brilliant, we a truly good view of sea. The rooms are cleaned every day, and spacious enough. Our in laws did tell us that the meals are nothing special, to which I would agree with, however with lots of bars and restaurants on the door step... More 

Was this review helpful? Yes 2
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Dave N, We are happy to hear that you had a great stay at Mar Blau Hotel during your autumn break. We have received some reviews about the quality of food these days. It is not normal, and we would like to inform you that we are checking all the procedures to detect what have been the faults. We... More 

lancs
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed October 15, 2014

just back from a fabulous 11 nights at Mar Blau,had sea view room 7th floor stunning views,once again could not fault the cleanliness of the whole hotel,staff everyone of them fantastic,special mention must go to Mikel on reception and john the night receptionist these people really do go the extra mile to make sure ALL holiday makers stopping at the... More 

Was this review helpful? Yes 1
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear gazboy, Thank you very much for sharing your experience at Hotel Mar Blau with TripAdvisor users. The feedback with our guests is very important to improve the quality of our services. We regret the issues you had regarding food. You can be sure that we are going to check all our procedures and restore any default we find in... More 

leeds
Contributor
15 reviews 15 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 9, 2014

just recently got back from this hotel and i can honestly say it is my favourite hotel in benidorm and i have stayed in many there the staff cannot do enough for you all helpful and pleasant we were full board and never went hungry there is not lots of choice but always something to eat whether you like fish... More 

Was this review helpful? Yes 1
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear lara38leeds, We are glad to hear that you found at Hotel Mar Balu the wonderful stay you expected. Know the opinion of our customers is very important for us to continue with the improvement of our services, and we would like to thank you very much your feedback. We are sure that we will see you again and we... More 

Newcastle upon Tyne, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

I stopped here last week I did not pay the extra for a sea view but was given one so was over the moon the sea view rooms are fantastic jet 2 did not make it clear you have to pay extra (£49) for sea view if we had of known we would definitely would have paid it well worth... More 

Was this review helpful? Yes 1
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Ray S, We just send a response to Will and as we have said him, we thank you very much your confidence and your opinion. We would like to remember that sea view rooms have an extra charge as you say, and travel agencies must to inform of it. Thanks for comment and inform to TripAdvisor users. We do... More 

Newcastle upon Tyne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

Arrived for 7 day holiday, on arrival we were given a sea view balcony, we'll worth it, views amazing over the sea, rooms were cleaned every day and were left spotless, we were full board and the choice was good, a good variety of food was on everyday, staff very friendly, this hotel is excellently positioned for the old town,... More 

Was this review helpful? Yes 2
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Willskin, First of all we would like to thank your feedback. Your opinion is very important for us to improve the quality of our services. We are glad to read that your holiday with us was great and you had at the Hotel Mar Blau the stay you expected. We do hope to see you soon in your next... More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2014

We arrived on September 15th 2014 for our 12 day Honeymoon. We were given our keys to Room 603, a balcony room on the 6th floor, to which we paid extra for and may I say, its worth the extra pennies. On entering our room, we were pleasantly surprised to find a bottle of sparkling wine and 2 wine glasses... More 

Was this review helpful? Yes 1
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Sonia Jane C, We are pleased to read that you had a wonderful Honeymoon in Benidorm and we would like to thank you for choose the Hotel Mar Blau for live this special moment. We are glad to know that you enjoyed the wine and the views from the room. We are agree with you, ever the first words... More 

yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2014

had a week here from 31st august, second time i have stayed here, its clean with helpful staff. food is good and you can have as much as you want (a couple of times i had seconds) i never paid for for a sea view as we never spent that much time in the room but if you want one... More 

Was this review helpful? Yes 2
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear Westbromsteve, Thank you very much for your opinion. We are very happy to read your review about Hotel Mar Blau and to know that we provided you a very good stay for second time. We are pleased to hear that you are thinking in repeat for third time and we do hope to see you the next season. Thank... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2014

I had 4 days at the Mar Blau, The location is 10 star, i booked a sea view room for B&B but was given a rear view room for the first night and moved the next day, As an apology i was upgraded to all inclusive. the reception staff are superb, the rear view rooms are not very good but... More 

Was this review helpful? Yes 2
OnaSolHotels, Departamento de Calidad at Port Hotels, responded to this review

Dear HRH B, We are pleased to read you have enjoyed an amazing holidays in the Hotel Mar Blau and we thank you very much for share your experience with TripAdvisor travelers. We do hope to see you soon and we are going to take note of your suggestion about the boutique style for the hotel. We thank you again... More 

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Additional Information about Port Hotels

Address: San Pedro, 20, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:2 star — Port Hotels 2*
Number of rooms: 53
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Also Known As:
Mar Blau Hotel
Mar Blau Benidorm
Hotel Style:
#31 On the Beach Hotel in Benidorm

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