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Servigroup Torre Dorada

#35 of 193 Hotels in Benidorm
Certificate of Excellence
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Calle Aviles, 2 (la Cala) | La Cala, 03502 Benidorm, Spain
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1 room 1 adult
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660 Reviews from our TripAdvisor Community

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Plymouth, United Kingdom
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been here a few times since our last review but not for 3 years. We chose this hotel for a special occasion as we were seeking a tranquil spot with the Spanish surroundings we remember so well. How nice to be greeted by the same friendly staff and to be given not just a similar room to one... More 

Helpful?
Thank Yachties
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was certainly surprised by the quality of this hotel, especially the food. I chose this hotel as it was close to where I needed to be in Benidorm. It is quite away from the bright lights and bars of Levante Beach so it wouldn't suit Hen or Stag do's or a group of friends. That said, there are frequent... More 

Helpful?
1 Thank DavidTitmuss
Gandia, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

We stayed 3 nights between Christmas and New Year. 11th floor room had great views of Benidorm and morning sun. Very quiet area which is great if you're not into nightlife. A lot of steps down to the beach or you can walk down the hill, so may be difficult for some people. Bus stop not far and at present... More 

Helpful?
Thank expat642015
Todmorden, United Kingdom
1 review
4 of 5 stars Reviewed January 5, 2016

Had a lovely break at this hotel, lovely views from rooms, liked location, quiet but not too far to walk to busier areas and easy to find due to being lit up well at night and being near a very tall hotel, always easy to spot. Clean rooms, good food, overall good value for money hotel.

Helpful?
Thank kilnowle
El Pinar de Campoverde, Spain
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015

Just come back home from spending Christmas at the Servigroup Torre Dorada. What an excellent hotel this is, as indeed all the Servigroup hotels are. Our room was modern, spacious, spotlessly clean and had the most spectacular views over the sea and the Benidorm coast line. From the moment we arrived we were made to feel welcome. All the staff... More 

Helpful?
Thank CathDr
Hoteles_Servigroup, Customer Service at Servigroup Torre Dorada, responded to this review

Dear guest, We would like to thank you for your nice comments about our hotel. We are very happy to know that you have enjoyed the Christmas Gala meal as our guests ‘satisfaction is our main goal and encourages us to keep up our high standards. We look forward to serving you on your next trip. Kind regards, Customer Service... More 

Blackpool, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 26, 2015

This has to be one of our favourite hotels because of: 1. The Staff, who are always helpful and friendly. 2. The cleanliness. 3. The wide choice of food. 4. The spectacular views. 5. Ease of booking through the hotel website. 6. All our requests were fully met. We have just returned from a very enjoyable winter break during November... More 

Helpful?
Thank David P
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

We have been staying at this hotel for 16 years and have always found all the staff to be very welcoming, friendly and good fun. From reception to bar staff and housekeeping we have never had any problem wih how they have dealt with & responded to us. We are really looking forward to returning soon. Perhaps the prolem is... More 

Helpful?
Thank charmaine770
Leeds
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 17, 2015

Hotel in itself was fine,we have stayed in Servigroup hotels before. We stayed at Pueblo in September and everything was great there. This hotel would benefit from some staff training in customer service. Bar staff were surly(with one exception), cocktails were nothing special and just thrown together without any finesse. Restaurant staff hardly ever smiled although we went out of... More 

Helpful?
2 Thank Bingbong1480
Hoteles_Servigroup, Customer Service at Servigroup Torre Dorada, responded to this review

Dear guest, Our most sincere thanks for the trust you showed in choosing Hotel Servigroup Torre Dorada for your recent visit to Benidorm. We would also like to thank you for your comments as our guests` opinions and feedback are of the utmost importance to us. We are very sorry to read your comments regarding our hotel staff. Most of... More 

West Lancashire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 2, 2015

Cleanliness is second to none, food was ample and varied, hotel was full but run very efficiently so no queues. Would recommend if you want peace and quiet however if you like a little nightlife close to the hotel then this hotel is possibly not for you. Outside the hotel was a little too soul less for us. Easy to... More 

Helpful?
Thank L0veEngland
Dublin, Ireland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 30, 2015

If you are looking for a place in Benidorm to enjoy the night life then this not the place to book. The hotel is situated in a very quite area and access is not great with very limited public parking. The hotel offers parking at a cost of €10 per day. The beach is about 10/15 minutes walk and as... More 

Helpful?
2 Thank JohnFranco714
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