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Hotel Benidorm Plaza

#42 of 195 Hotels in Benidorm
Certificate of Excellence
Via Emilio Ortuno 18, 03501 Benidorm, Spain
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1 room 1 guest
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Hotel Benidorm Plaza
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461 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (461)
  • Mar-May only
    (116)
  • Jun-Aug only
    (192)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (51)
All months
Sunderland, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just come back from this Hotel and its beautiful! Food was fantastic with a great choice! Our room was on the 1st floor looking into the entertainment. Room was lovely. Very clean and comfortable. Towels changed every single day. Everyone of the Staff, including Cleaners couldn't help you enough! Our room was right next door to Jacuzzi and Sauna which... More 

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear VickieGaryMackems, It´s a pleasure to receive comments such as yours, that motivate us to keep on improving and striving to offer service of the highest standard. We are happy to know that you have enjoyed our service and facilities; we work hard to keep on improving to make the customers stay as pleasant as possible. Thank you very much... More 

Herts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

great location for exploring Benidorm, we booked here after being turned down by a couple of hotels being full! Plaza was very accomodating and man on reception helpful and friendly booked one night but stayed for three. Room was on first floor by lift no problems with noise, cleaned well.

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Grrk, Thank you very much for sharing your experience with us and the rest of tripadvisor users. We really appreciate your good comments about our excellent location, and friendliness of our staff.We are glad to know that you enjoyed your stay. Looking forward to welcoming you again soon. Best Regard. Cristina -RRPP More 

Bradford, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed half board, room cleaned every morning & towels changed. Everything perfect apart from on 15th floor, bit high if don't like heights & bit of a pain waiting for lifts at times, but sea veiws beautiful:-) Didn't see any other English guests in hotel mainly catered for Spanish but very pleasant. In cenre between old & new town, perfect... More 

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear H B, We very much appreciate your comments regarding your stay at Benidorm plaza. It is always a pleasure to receive positive feedback. Thank you very much for your comments about our delicious meal and beautiful views. We hope to see you soon.. Kind Regards Cristina-RRPP More 

Lancaster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time we had stopped at this hotel, The location was perfect for exploring Benidorm's old town and also the new. The staff at the hotel were very friendly especially the waiters in the restaurant and bar. The cleaning lady who cleaned our room a big thanks to, a very nice person ( Full marks for cleanliness ). the food... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Stephen J, It´s a pleasure to receive comments such as yours, that motivate us to keep on improving and striving to offer service of the highest standard. On behalf of the whole team here at Benidorm plaza Hotel, we thank you for confiding in us and choosing us to spend your holidays in Benidorm and for sharing your comments... More 

Chester, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Just returned back from this hotel. I read reviews before going and was determined to mk my own opinion. Room - cleaned and spotless everyday. Our air con was on all day, even at night so not sure why others said theirs was switched off, couldnt fault all maids, excellent job. Restaurant - food was ok, something for everyone. Clean... More 

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Caron H In name of the whole team we would like to thank you for your visit at the BENIDORM PLAZA and of course for taking the time to write your review, which for sure will help others to decide where to stay when coming to Benidorm. Thank you very much for your comments about our cleanliness and good... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel, staff were really helpful and friendly - probably the best hotel we have stopped in and we have been here many times over the last 35 years! The food was very good, always something for everybody - they had a few themed nights in the week we spent there, gala night, Mexican and paella night, all... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Colin 1957, We are very hapy to read your kind review about your experience at our hotel. We are pleased to know that you have enjoyed our service and facilities. It´s a pleasure to receive comments such as yours, that motivate us to keep on improving and striving to offer service of the highest standard. On behalf of the... More 

Barnsley, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All more or less as before 5 years ago,except food choice has declined and the welcome back champagne was horrible, we cleaned the sink with it. Was placed on ground floor as we are now ancient, good move, the room was excellent if pricey

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Gerald B, We would like to thank you for taking your time and writing about your last experience here with us at Benidorm Plaza.We would like to apologize if some areas of our hotel did not meet your expectations. We will take note of your comments and work on them. We remain at your disposal if you decide to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a great stay here. It is central and the beach and stores is only a 5 minute walk from the hotel. Great customer service from the staff. They are welcoming, friendly and professional! The pool area is relaxing and fun. We had a blast staying here for our vacation.

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Henrik Andreas J, We appreciate very much your comments regarding your stay at the Benidorm Plaza. It is always a pleasure to receive positive feedbacks. We are happy to read that the staff made your stay pleasant and you had a blast staying. We hope to see you soon! Kind Regards Cristina-RRPP More 

Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The plaza is a great hotel you will love it From excellent service to friendly staff You will enjoy your stay A lot of people say this hotel is very romantic And great for honeymoons to Even your little ones will love it from activities And entertainment and that's including day to day Games So grab your passports and let's... More 

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Victoria B, Thank you for sharing your opinion with us and the rest of tripadvisor users , we appreciate your good comments about our romantic Hotel and staff, we hope to see you soon at our hotel and make you feel at home again. Best regards, Cristina-RRPP More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Lovely stay at Benidorm Plaza. Good location. Extremely clean. Rooms comfortable. Not many English channels however this did not effect our stay as we were out most of the time only returning for rest. Entertainment was not to our liking (all in spanish). We only actually dined once and on this occasion the food was good quality. Small pool with... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Kelly A, Thank you for your kind words. It´s a pleasure to receive comments such as yours, that motivate us to keep on improving and striving to offer service of the highest standard. We thank you for confiding in us and choosing us to spend your holidays in Benidorm and for sharing your comments with other travelers. We look... More 

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