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All 191 Benidorm hotels

Hotel Benidorm Plaza

4.0 of 5 Hotel   |   Via Emilio Ortuno 18, 03501 Benidorm, Spain
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Hotel Benidorm Plaza
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Ranked #42 of 191 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
phil-xy Swansea, United Kingdom
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315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

my wife and I recently returned from a short break at this hotel. Before leaving I did read some mixed reports on trip advisor, however I have to say we were quite happy with the hotel, it is very clean, and the staff are helpful and pleasant, we found the food very nice although a little more variation would be... More

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Malton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

6th day into our visit to the Plaza. It's not our first visit nor will it be our last. We only have one main holiday a year and it's important we get what we want. The Plaza never let's us down. Five Star treatment from all staff at all times from reception to housekeeping. The dining room staff are like... More

Was this review helpful? Yes 1
glasgow
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had relaxing break with my wife at the benidorm plaza the hotel is very tired but is kept fairly clean.the food was of a very good standard. The hotel certainly looks better in the jet 2 brochure. Unfortunately the Spanish people find it difficult to hide their dislike for the British holiday maker witch is obvious if you have a... More

Was this review helpful? Yes 2
York, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On our last day at thr benidorm plaza , great location , clean rooms , good food , fab waiters ,the only thing that lets it down is a few staff that maybe need re-training on customer service , the lady that meets and greets at resurant called martha is not friendly at all , not seen her smile once... More

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hull east yorkshire
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

got home last night after a 2 week holiday at the Benidorm plaza plus sides to the hotel is staff helpful and friendly room clean ish lots of dust if you look for it just little things like under the bed and top of headboard,food 2/3 star evening meal there was no dress code at all people were turning up... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Never like hotel food but here made me change my mind. A buffet style restaurant means you eat as much as you want. Good selection. Clean rooms daily and really friendly staff who help with language barrier. Can't lie that the Spanish who stay there aren't rude but I won't let that spoil my review. I just ignore them. Pool... More

Was this review helpful? Yes 3
hotelbenidormplaza, Director de Relaciones con Clientes at Hotel Benidorm Plaza, responded to this review

Dear Kev G, Thank you for qualifying us as "Top Quality". We are really delighted to know that you liked the food. We hope to see you back your next holidays in Benidorm. Yours sincerely Anouk Petit - Assistant Manager More

Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time in ten years to go half board. Always worried about food. Thankfully that isn't the case here. The food is outstanding and plenty of it. The staff are incredibly helpful and although there are a lot of Spanish that use the place, and they can be rude, it doesn't take away from a brilliant stay. Rooms are cleaned... More

Was this review helpful? Yes 3
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Anitagree Thank you so much for your nice review at Tripadvisor. We are so glad to know that you enjoyed your stay and qualify it as "Outstanding". Your comment is very rewarding for us. Looking forward to welcoming you again soon Yours sincerely Anouk Petit - Assistant Manager More

Leeds, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

just came home today.. nicely decorated very stylish, but food more like a 3 star, entertainment definately for the spanish nothing at all for british. pool under cover so cant really see the children when in the pool if your on a sun lounger you have to go inside. wasnt impressed you have to pay 18 euro's for the fridge... More

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear prettymum, Thank you for your time expended leaving us your review. We regret not having met your expectations. We really hope to see you back and hope to change your mind Yours sincerely Anouk Petit - Assistant Manager More

East Yorkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

well we are here at the moment the staff are lovely and very good location but it is missing the nice touches of a 4 star hotel such as flower arrangement, nice pictures and the colour scheme is terrible pretty clean rooms but not dusted very well on the up side we are having a lovely holiday and would class... More

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Lizzydrip Thank you for your review on Tripadvisor. We are glad to read your comments towards the staff. Respecting the decoration we take note of your suggestions. Looking forward to welcoming you again. Yours sincerely Anouk Petit - Assistant Manager More

Derbyshire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our. Second stay at the Plaza this year.A very good and clean hotel.Food had plenty of choices and the staff very friendly.Nothing too much trouble for them.Our last visit was 4 days ago and we came with relatives who were impressed with this hotel.We will be staying at this hotel again in the near future.

Was this review helpful? Yes 3
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear John, First, I want to thank you for your feedback. We’re always happy when someone chooses to stay at our hotel. And we’re honored when the guest says that he would come back again. Thank you! Looking forward to welcoming you again. Anouk Petit - Assistant Manager More

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Additional Information about Hotel Benidorm Plaza

Address: Via Emilio Ortuno 18, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Benidorm Plaza 4*
Number of rooms: 228
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Also Known As:
Plaza Hotel Benidorm
Benidorm Plaza Hotel

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