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All 192 Benidorm hotels

Hotel Benidorm Plaza

4.0 of 5 Hotel   |   Via Emilio Ortuno 18, 03501 Benidorm, Spain
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Hotel Benidorm Plaza
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71%
Ranked #49 of 192 hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
newtondave1 St Helens, United Kingdom
  • Overview
  • Reviews (298)
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298 people have reviewed this hotel

Traveler rating
    109
    102
    63
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    11
See reviews for
72
139
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
St Helens, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very friendly clean hotel. In a good location for the beach and old town. Plenty of food choice, cooked fresh buffet style. The hotel has 4 lifts which is a bonus. The staff are friendly and very helpful. X

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Newton Dave First of all thank you for your visit at the Benidorm Plaza, and thank you for your time expended to write your review. We are delighted to read that you enjoyed our location and of course, one of our most important aspects,our food. Looking forward to welcoming you again. Yours sincerely Anouk Petit - Assistant Manager More

Luton, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

stayed in this hotel for a hen party weekend( no we are not a rowdy bunch) in 2011, we had a fantastic stay. Hotel was very clean food was great and rooms were definitely comfortable. Hotel owner is a lovely man, he even bought us all a round of drinks and took the time to talk to us. food was... More

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear L4002DHSarahC, Thank you for writing your review about your stay years ago with us. It's a shame we didn't receive you this year, hope next time, I'm sure you will enjoy our changes. Yours sincerely Anouk Petit - Assistant Manager More

somerset
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm in day 4 of a week stay here, a late booking to get away from English grey skies, hence didn't have a lot of choice of hotels! Chose this one and emailed asking for a high floor which they have given us (907). A little concerned about some of the reviews however, shouldn't have worried, Hotels' in a nice... More

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear guest, Thank you for taking the time to share your holiday experience in our Hotel on Tripadvisor We were delighted to read that you enjoyed your stay, our location, food, staff....And of course thank you for recommending us. Looking forward to welcoming you again. Anouk Petit - Assistant Manager More

Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read the bad reviews about this Hotel was really worried about our stay.But everyone is different and i can openly say we had a great stay.Our room was very cosy and was cleaned daily the staff were very friendly the food was outstanding ,there was a outdoor BBQ one evening and we couldnt fault it ,The location was great... More

Was this review helpful? Yes 4
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Elaine, Thank you very much for your nice review. We are glad to read that you enjoyed your stay and that you will return next year, We will be waiting for you. Yours sincerely Anouk Petit - Assistant Manager More

Gateshead, United Kingdom
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't normally write reviews but definitely feel the need to comment on the appalling lack of customer service in this hotel. We have just spent a week here and experienced dreadful behavior from a member of staff called Matha, she is the girl who is supposed to welcome you and take your room number when you enter the restaurant.... More

Was this review helpful? Yes 8
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Karen, Thank you for your review on Tripadvisor. We apologize for your disappointment with a member of our staff for her actions. We have discussed the case with her and taken actions. She hadn't done it with any intention, but she apologizes for her forms. Yours sincerely Anouk Petit - Assistant Manager More

Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent a week at the Benidorm Plaza. Very pleasant hotel, food excellent. This hotel is in a very good location being only a few minutes walk from the beach and the centre of the old town. All members of staff were very friendly and helpful. The only disappointment was that we were told by our holiday representative and by... More

Was this review helpful? Yes 3
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Joan, Thank you for sharing your impressions about the Benidorm Plaza on Tripadvisor. I'm happy to hear that you enjoyed your stay and felt welcomed by our staff. I'm really sorry for the misunderstood your last morning. Normaly the night before departure you have to inform about your early breakfast at the restaurant. At mornings there is a small... More

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a week at the Benidorm Plaza, Its in a great location just bordering the Old Town. The room was nice we paid extra for the fridge mini bar to be opened it was worth you get to have the fridge filled as well. then you could store any drinks of your own in it. I did miss... More

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear guest, Thank you for your feedback about your stay with us. We are glad to hear that you enjoyed your stay. We take note of some of your comments. Looking forward to welcoming you again. Yours sincerely Anouk Petit - Assistant Manager More

Fordingbridge, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

My wife and I have just spent a fabulous week at this hotel on a half board basis, never been to benidorm so new experience for us. The location of the Plaza is close to the old town which was perfect for beach , night life strolling and people watching. Set back from the beach the hotel was within easy... More

Was this review helpful? Yes 6
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Brian, First of all thank you for your visit, and thank you for your nice feedback. We are glad te hear that you had a fabulous week in the Plaza. Remember that you can book directly with us, maybe easier for finding a flight!! Looking forward to welcoming you again. Anouk Petit - Assistant Manager More

Coventry, United Kingdom
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 26, 2014

Brilliant location, nice and quiet and the pool and cleanliness were top quality, staff were brilliant too and the food was first class! Will be back without a doubt! The sky terrace was an added bonus!

Was this review helpful? Yes 4
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Covlad Thank you for define your stay as top class!!! We are really glad to read that. We hope to see you back soon Yours sincerely Anouk Petit - Assistant Manager More

Clitheroe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 23, 2014

went back to this hotel as we enjoyed our last visit there 4 years before,what a let down rooms very tired and dated ,food what a let down very poor ,pool area not very good as pool as been covered in , every thing as been done to cater for the spanish didnt try to intergrate the few english that... More

Was this review helpful? Yes 3
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Alan, Thank you for your review. We are sorry to read your dissappointment with our hotel. About the covered pool it has its advantages specially in winter; people can enjoy a swim when it's cold outside. We are not agree with your opinion that we are only orientated to Spanish people, we have a lot of English guests and... More

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Additional Information about Hotel Benidorm Plaza

Address: Via Emilio Ortuno 18, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Benidorm Plaza 4*
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Also Known As:
Plaza Hotel Benidorm
Benidorm Plaza Hotel

82 photos of this hotel

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Hotel & grounds (13)
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in Benidorm #33 Family Hotel in Benidorm #49 Business Hotel in Benidorm #49 Top resorts Hotel in Benidorm
Hotel Class
Official Description (provided by the hotel)
Located a few meters from levanter beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantasticculinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities the Costa Blanca has to offer. Welcome to Benidorm. ... more   less 
Number of rooms
228

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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