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Hotel Benidorm Plaza

#40 of 193 Hotels in Benidorm
Certificate of Excellence
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Via Emilio Ortuno 18, 03501 Benidorm, Spain
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1 room 1 adult
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Hotel Benidorm Plaza
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537 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 6, 2016

Solo Traveller, Stayed here 5 nights over xmas, Great location close to the beach in the old town. I went full board & was glad, the food is excellent, great range & freshly prepared. Excellent Wifi all over the hotel. Drink was pretty cheap aswell, €2 for a bottle, €3 for a pint. If your looking for a lively place... More 

Helpful?
1 Thank Ric F
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Ric F, Thank you for reporting us your experience. We are glad to know that you enjoyed your stay. We hope to welcome you again at your next visit to Benidorm. Best regards, Jose - RP More 

Harrogate, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 2, 2016

This hotel is in the old town area of Benidorm We went for a family Christmas with my husband, elderly parents & teenage daughter but was not really what we were expecting to be honest. Staff were lovely, whether it be restaurant or reception or cleaning. The rooms were quite dated & we were on 15th floor even though we... More 

Helpful?
Thank Annette H
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Annette, Sincere thanks for sharing your review. Thank you very much for your comments about our staff & cleaning department. We have to inform you that at this time of the year, there are more elder couples or families and most are spanish, but we care for all and any nationality. At Easter or summer season the customers groups... More 

Knaresborough, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed December 31, 2015

Our room on the 4th floor was well appointed but small. The cleaning and making up of it were very good. Overall the general decor and cleanliness of the hotel were very good. Reception staff were very helpful. There was reasonable and varied entertainment every night. It is an all year round hotel so there is heating when required. The... More 

Helpful?
Thank peterdE3219KQ
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Peter, First of all we would like to thank you for trusting on Benidorm Plaza. We are very happy to read your kind review about your experience in our Hotel. We will take note of your comments in order to improve some of our services. We know it is hard to please everyone, however, we receive very good opinions... More 

Almoradi, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 29, 2015

Both the Christmas Eve and Christmas Day Gala meals were fantastic. In fact, all the food was great and very Spanish - which we love, but no doubt some will moan that there are no burgers (thank heavens). But, the fact that you have to pay for everything apart from Wi-Fi - which is very slow with patchy signal in... More 

Helpful?
Thank RodaGolfHolidays
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Sirs, Thank you for taking a moment to review our Hotel. We are glad to read that you liked our specials meals. We will consider your comments in order to improve some aspects. Looking forward to receiving you back soon, we wish you a Happy New Year 2016. Respectfully, Jose - RP More 

Alcalali, Spain
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 28, 2015

We stayed here from 24th December for 3 nights full board. We were pleasantly surprised by the hotel. The room was very clean although small and felt slightly cramped. The staff were very good, professional and helpful. The restaurant was very well staffed and the choice of food good and nicely presented. The gala Christmas Eve evening buffet was plentiful... More 

Helpful?
Thank Jennifer A
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Jennifer, We have to thank you of all your comments. Our staff is delighted to offer the best from each other to make your holidays as enjoyable as possible. We would like to see you very soon. From Management and all our staff, Happy 2016. Best regards, Jose - RP More 

Los Alcazares, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We had a great stay at this hotel from 24th to 28th Dec. Right from checkin the staff could not have been more attentive. Room was on the 5th floor, big enough with lovely shower, cleaned every day and fresh towels only gripe was the positioning of it, the noise of screaming people in the pool was horrendous on the... More 

Helpful?
Thank Christine B
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Christine, Thank you sincerely for reviewing our Hotel. We are glad to know that you enjoyed your stay. We are sorry for the noise caused from some customers at this time. We hope to keep your confidence in our service and welcome you again. I take this opportunity to wish you Happy New Year 2016. Kindest regards, Jose -... More 

mallorca
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 15, 2015

Just come back from a weeks stay at the end of November , once again the food was excellent we had stayed in Calpe our first week in another four star hotel which was lovely but the food was terrible so we were so pleased to get back to the Benidorm plaza. Once again staff were very friendly and helpful... More 

Helpful?
Thank valentinMallorca
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Valentin, Thank you for having taken the time to share your experience in our hotel. Thank you very much for your comments about our staff. Refering to the TV channels, we inform you that the hotel provides several channel, including: BBC World, BlissMass, Bloomberg, CCTV News, CCTV9 Documentary, CNBC Europe, EuroNews, Chart Show, Flava, Kix+1, Pop, Sky News International,... More 

1 review
5 of 5 stars Reviewed November 20, 2015 via mobile

My wife and I stayed here for a weeks holiday for the fiesta in November 2015. We thoroughly enjoyed our stay at the Plaza. Staff all friendly and service excellent. Room good and food exceptional. Cannot recommend it enough. Well done Benidorm Plaza.

Helpful?
Thank treetop654
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear treetop654, Thank you for taking a moment to review our Hotel. We are glad to know that you enjoyed your stay. Thanks for your comments about our staff and services. We hope to keep your confidence in our service. Looking forward to receiving you back soon. Best regards, Jose - PR More 

Basildon, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 20, 2015

We arrived one day later than expected, due to fog closing the airport. on arriving the next day we was greeted by Manual, very efficient as usal, having reqeusted a high floor we was on the 16th floor with fresh fruit in our room and great views etc The Benidorm Plaza is well sited, you have the old town close... More 

Helpful?
2 Thank Arthur R
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Arthur, We thank you for confiding in us once again. We are very happy to read your kind review about your experience in our Hotel, also we are glad to read that you liked the room, location, restaurant and our staff. We will extend your good comments to all of them. We are very proud to offer the best... More 

Derby, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 12, 2015

We arrived at lunchtime and were checked in by efficient, English speaking and polite staff. Our room was 608 overlooking the pool. It was a decent size, very clean, lots of hangers in the wardrobe and a very nice bathroom. We were full board and found the meals to be very good with lots of choice. The breakfasts were spoilt... More 

Helpful?
Thank GJMALCOLM P
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear GJMALCOLM, Thank you for sharing your opinion about our hotel at Tripadvisor. We are glad to know that you enjoyed your stay and we listen carefully your comments about other services in order to apply corrective measures if it is necessary. We hope to welcome you again at your next visit to Benidorm. Yours sincerely, José - RRPP More 

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