I have stop at the benidorm plaza now for about 5/6 years i cannot understand people moaning about this hotel it is very clean,food good,and the staff are very welcoming people moan about about the spanish people staying here well you are in spain i have just come back 19 11 2011 i had no problems at all More

just arrived back on 11 october after 10 days holiday.we stopped in the old refurbished part of the hotel the bathroom was nice with a walk in shower the water was always hot .the room was pretty standard like most hotels in spain.the television was ok if you could speak spanish apart from sky news and b bc world news.the... More

Arrived back today from the Benidorm Plaza, must admit was a bit worried after reading a few negative reviews on this site. Had an absolutely brilliant time, rooms very modern and spotlessly clean, food very good plenty of choice, all staff were very friendly and helpful. Entertainment was not really to my taste as I cant speak Spanish, but they... More

I have stayed here twice and all i want to say is this is one of the best hotels in benidorm the rooms are clean and cleaned daily the sun does take a while to travel round to the balcony but its worth the wait pool is under cover and is heated durning the later months Food i found was... More

We arrived at the Hotel, our first impression was how dated it looked. The bedroom came straight from the 1960's, The bathroom had been updated, but room was very dark. We then went to find the pool and the terrace area and i thought we were outside a greasy joes cafe. Due to the shadows cast by the building around... More

First thing we noticed was how trendy the hotel looked from the outside. The result of a refit in 2011. Reception staff efficient and friendly. We were given room 212, over looking the pool. The room was clean, bathroom had all facilities you would need, no bath, but that did not bother us. There was a safe in the wardrobe,... More

Stayed for 3 days in September, 2011. Booked via Thomson as that was cheaper than booking with the hotel itself. We had deluxe rooms at the front of the hotel and it was very quiet - no noise. The older rooms at the rear of the hotel overlook the pool and entertainment area and could be noisy up to midnight... More

We had paid to have a private bath and when we went to our room it was only a shower. Went to reception and the man gave me a vacant stare. I waited a few momwents to see what he was going to do. He immediatley started a long telephone conversation whilst I stood there. When he came off the... More

We have just returned after our 5th visit to the Plaza over the last 15 years. The rooms have been much improved with the renovations, particularly the bathroom, ours had the most wonderful walk in shower. The staff are all still the same from the reception area to the bar staff with the addition of just a few new faces.... More