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Hotel Benidorm Plaza

#46 of 194 Hotels in Benidorm
Certificate of Excellence
Via Emilio Ortuno 18, 03501 Benidorm, Spain
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Hotel Benidorm Plaza
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Hotel Benidorm Plaza
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368 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here with 2 friends, 21-25 April. We had a triple room which was a bit of a squeeze but we managed and were out most of the time anyway. The hotel was a great base, only a few minutes walk to sea front and the old town which suited us perfectly. Everywhere was very clean, our bathroom had the... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear V99toria , Thank you very much for sharing your experience with us and the rest of tripadvisor users . We appreciate your good comments about our hotel and our cleaning. We are glad to know that you enjoyed your stay . Looking Forward to welcoming you again soon. Best Regards Cristina More 

Salford, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Myself and my wife stayed here from 22nd to 25th April and were both very impressed with the hotel. I have stayed in Benidorm a few times and this was the best hotel I have stayed in so far (must be said though that my other trips here have been on stag parties!!). The reception staff were very friendly and... More 

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Bigmillsy1974 , Thank you very much for sharing your experience with us at Tripadvisor. We are glad to hear that our hotel impressed you, and very proud to listen that you found us the best hotel you have ever been. We really appreciate your good comments about our location, friendliness of our staff , the decoration, and cleaning. We... More 

cheshire
Top Contributor
74 reviews 74 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we stayed here for one night in April as a couple with our daughter and her boyfriend. The hotel is clean and rooms modern with the best shower I have ever had in a hotel, so powerful. view not so great but then I guess this is to be expected in Benidorm. Great location and the hotel has the benefit... More 

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Marxin, Thank you for your review on Tripadvisor. We are really glad to hear that you enjoyed your stay with us. We hope to see you back soon at the Benidorm Plaza. Yours sincerely Cristina-RRPP More 

Portknockie, Scotland, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Benidorm plaza over Easter for 8days, this hotel has some good points but a lot of bad points, first the hotel was very clean, bedrooms were fine and all the staff where lovely and helpful, the food was just average with not enough choice for a four star hotel, some days I just had to have salad... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Joyce, Thank you for sharing your review at Tripadvisor. We appreciate your good comments about the cleanliness and our staff. We are surprised with your comment about our food. Every day we have variety of different dishes (rices, pasta, meet, fish, salads….), but sometimes it is difficult to have everybody happy, we are sorry to hear your disappointment and... More 

Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here April 9th to 12th for a 50th Birthday celebration. Reception bright and airy , staff very helpful. Room on the small side but not cramped,Walk in shower (no bath), hair dyer ( not very good), soap ,shower gel provided also nice clean towels.Everything clean and decorated in a modern style.Beds very comfortable ( this may be due to... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Nobby107 Thank you for having taken the time to share your experience in our hotel, We expect it to come back to our hotel the next time you come to benidorm to give you another warm welcome and enjoy all the improvements we are making . Best regards, Cristina-RRPP More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed there for Easter week. We were excited for stay in a 4 star hotel but we were disappointed, which more like a normal 3 star hotel. Small room, no tea/coffee maker in the room. No glasses, have to pay for the safe. Furnitures a bit old. Apart from that hotel is very clean. Very close to to the old... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Jackydo Thank you for taking the time to write a review on Tripadvisor. We will take note of your comments and work on them. We remain at your disposal if you decide to give us another chance on your next visit to Benidorm. Best regards Cristina- RRPP More 

yorkshire
Top Contributor
87 reviews 87 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reception bright and airy, reception staff very friendly and efficient. Rooms for a 4* seem very basic but clean. TV but could only find sky news international. Fridge at 19 euros very expensive, stocked with about 5 euros of drinks. Safe is 15 euros, for a 4* these should be free amenities. As with most Benidorm hotels balcony looks onto... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Gary B Thank you for having taken the time to share your experience in our hotel. We apologize for not having achieved to reach you expectations. We have taken good note and your comments shall be forwarded to our departments to check our procedures and quality assurance. We look forward to have the opportunity to give you another warm... More 

Derbyshire, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from our third visit to this Hotel in the last year.As always food was good and the waiters were friendly from the restuarant to the bar staff.The rooms were lovely and clean.Like this hotel as its near the beach and old town.Will definitley return to the Plaza in the near future.Came on last visit with two friends who... More 

Was this review helpful? Yes 2
Hampshire
Top Contributor
64 reviews 64 reviews
31 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Booked through Easyjet for a great package price. Had 12th floor room with a sea view (albeit through other high rise) but sea view nonetheless. Good location with immediate eats and bars around. Nice bar in the hotel with cheesy cabaret at night but hey, this is Benidorm. Excellent breakfast choice and quality. Room too hot and couldn't find a... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Dave Hamps, Thank you very much for your nice comment and thank you for recommending us. We hope to welcome you again soon. Yours sincerly Anouk Petit - Assistant Manager More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2015

Nice hotel, very clean, food was very good and plenty of choice, swimming pool was under cover and was heated inside the cover. You could only pick wireless up in the bar which is on the ground floor. Which was a pain, but not to worry at least we had wireless The hotel was not a high rise building either,... More 

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Ma Donna, Thank you very much for sharing your review at Tripadvisor. We are glad to hear that you enjoyed the food, the pool and our staff. About the wireless we are working on it. Hoping to welcoming you again soon. Yours sincerely Anouk Petit - Assistant Manager More 

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