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Hotel Benidorm Plaza

#44 of 195 Hotels in Benidorm
Certificate of Excellence
Via Emilio Ortuno 18, 03501 Benidorm, Spain
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Hotel Benidorm Plaza
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432 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (432)
  • Mar-May only
    (116)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (51)
All months
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

The plaza is a great hotel you will love it From excellent service to friendly staff You will enjoy your stay A lot of people say this hotel is very romantic And great for honeymoons to Even your little ones will love it from activities And entertainment and that's including day to day Games So grab your passports and let's... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely stay at Benidorm Plaza. Good location. Extremely clean. Rooms comfortable. Not many English channels however this did not effect our stay as we were out most of the time only returning for rest. Entertainment was not to our liking (all in spanish). We only actually dined once and on this occasion the food was good quality. Small pool with... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed there in 2008 for two weeks and loved every moment of it. I flew with Thomson and the Rep was very helpful in recommending places to visit. The old town is quaint with small traditional bars and shops, the location is perfect down a slight slope to the macdonalds and then to the Levante Beach less than 8 mins... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Eileen Sheppard, In name of the whole team we thank you for remembering our hotel at Tripadvisor after seven years of your stay at the Hotel Benidorm Plaza, and of course for taking the time to write your review, which for sure will help others to decide where to stay when coming to Benidorm. Looking forward to receiving you... More 

Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again a fantastic time at the hotel benidorm plaza. All the staff are extremely welcoming, nothing is too much trouble. Our room was very comfortable with views of the sea, pool and entertainment area. We rang ahead and asked for a specific room and this was granted. The food is of a very high standard with a great variety... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Donna A, Thank you very much for sharing your experience with us and the rest of tripadvisor users. We really appreciate your good comments about our quality of food and friendly staff We are glad to know that you enjoyed your stay. See you again in October. Best Regard. Cristina -RRPP More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from a two stay here. Wasn't the first time and certainly won't be our last. The staff here are fab - big thanks especially to Lizzie and everyone in the dining room. Also reception and bar staff and a special mention for the guy in charge of entertainment and games - he cracked us up! As for... More 

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Vis S, We are very happy to read your kind review about your experience in our Hotel. We are happy to know that you have enjoyed our service and facilities; we try to improve continuously to make our customers stay as pleasant as possible. Thank you very much for your comments about our staff and delicious meal. We are... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean hotel, room maid very nice young lady on reception also very nice. restaurant Staff miserable and very bad mannered except Sebastion, Tariq and Elizabeth who takes your room number. 18 euros to have the fridge working with a few cans of drink.No food or drink when we arrived too late for evening meal Jet 2 rep Dawn behaved like... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Shangrilar, We would like to thank you for taking your time and writing about your stay with us at Benidorm Plaza, and thank you for your nice words about our cleaning. We would like to apologize if some areas of our hotel did not meet your expectations. The package for the fridge has an extra supplement of 18 euros... More 

Portchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed 2nd July 4 days with daughter & granddaughter, loved it, room on 7th floor could see the sea, air conditioning good, fresh towels everyday, hotel spotlessly clean, food quality superb, loved the spanish dishes. Pool area disappointing, but went to the beach everyday it was wonderful. Mainly Spanish staying here, made to feel very welcome, on my birthday champagne... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Pivora, We are very happy to read your kind review about your experience in our Hotel and to know that you have enjoyed our services and facilities. Thank you very much for your comments about our cleaning and delicious meal. We are continuously working to offer the best service to our guests. We hope you visit us soon. Best... More 

Llanybydder, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel staff ok but not impressed with having to leave a €50 deposit per person. I could understand if it was a very nice hotel but it's not. In need of a re fit about 5 years ago. They also turn off the air con over night every night so it's boiling. Pool was good when it worked and pool... More 

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Martin W, We appreciate very much your comments regarding your stay at the Benidorm Plaza. It is always very helpful to receive feedbacks. We would like to apologize if some areas of our hotel did not meet your expectations. About the air conditioning , they have an individual controller at each room, we cannot turn this off. We sincerely... More 

common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Had a week at this hotel (half board) , slightly disappointed , expected more as it's described as a 4★.. Good points are : great location, close to old town shops and beach, spotlessly clean, rooms cleaned, clean towels everyday, air con in all rooms, free wifi in hotel, and staff are very friendly too.. The disappointing bits : typical... More 

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review

Dear Stephen H, Thank you for choosing the Benidorm Plaza for your recent stay and for taking the time to write about your experience. Whilst we are pleased to read that you enjoyed our location, cleanliness and our friendly staff, We hope we get another chance, the next time you come to Benidorm. Best Regards, Cristina-RRPP More 

Glasgow, United Kingdom
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from Plaza. When I arrived, with only one person on reception (mid afternoon) 2 Spanish men were trying to get rooms, I think for 2 families, it took a long time to do, after 10 minutes I had 3 other people waiting behind me, after 20 minutes they eventually paid in cash. I would have thought another member... More 

Was this review helpful? Yes
hotelbenidormplaza, Director de Relaciones con Clientes at Hotel Benidorm Plaza, responded to this review

Dear Barnet173, Thank you for taking the time to write a review on Tripadvisor. We apologize for the time you had to wait at your check in. And we thank you for your sincerity and detailed descriptions of your stay. Your comments help us to improve and to reach the excellence. We remain at your disposal, and we hope you... More 

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Cedar Double Room (38)
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Cherry Wood Double Room (37)
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Pool Bar (11)
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