Our third stay in this hotel. It has got progressively tatty.The rooms are not maintained properly, seemingly simple repairs are ignored. There are double standards for Spanish and British guests. Notices and signs ask people to respect other guests and not shout, The management expect gentlemen to wear long trousers in the evening. These two seem to apply just to... more

Having stayed in benidorm in the Rincon area before, we tried out a more central hotel. The Plaza looked promising but we were very dissapointed with the room with a connecting door to an adjacent one. You could hear everything, not only from next door but in the adjoining rooms too. The hotel was very clean with very good and... more

we stayed at this hotel 4 star more like 1 star the food was disgusting and wasnt fit to feed to a pig the staff were rude entertainment none exsistant room was filthy and cracked tiles everywhere thompsons rep wasnt helpful staff shouted at my partner and made her cry and when i complained the thompsons rep said thats how... more

Just came back from holiday from this hotel and like the previous reviews it’s defo NOT for young people, It seems a lot of older people seem to go there, you do get some young families. Hotel- It doesn't look like a 4* hotel. The other hotels on the same road look a lot better & modern! Food- Absolutely horrible!!!... more

This was only my second time abroad (first without my parents) and was far from impressed with the accommodation. We checked in at the reception and the receptionist was far from polite. The room consisted of 3 single beds which was a squash as the room was very small. it also contained a room safe (cost €18 to hire and... more

Just returned from a weeks full board and had a great time. The hotel was better than the reviews suggest. the food was excellent and better than a lot we have had, breakfast was more English than Spanish with all the usual suspects.Lunch and Dinner was excellent with all manner of food served from Duck,Chicken pork steaks etc .All food... more

Just had 10 days there (6-16 June). Hotel was very quiet and at midday you could still get a sunbed without having to fight anyone, which was nice. Benidorm itself very quiet as well - not sure whether we were just early (normally we would go away in July) or whether the Euro and credit-crunch has played its part. Many... more

I stayed at this hotel with my friend for a week from 17th May - 24th May 2009. Bot of us are in our 20's and went to Benidorm as a bit of a last minute holiday, we wanted to relax during the day and come the weekend hit the bars! The Hotel was about a 5 minute walk to... more

i went to the hotel in august 2008 for a week full board. there is absoultly nothing wrong with this hotel, food was spot on, rooms was clean, staff were polite and its in a good location, the only down fall was the entertainment , but we went owt every night to explore anyhow i had a good holiday and... more