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All 194 Benidorm hotels

Hotel Helios Benidorm

3.0 of 5 Hotel   |   Avenida Filipinas 12, 03500 Benidorm, Spain
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Hotel Helios Benidorm
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82%
Ranked #20 of 194 hotels in Benidorm
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
bail1874 edinburgh
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714 people have reviewed this hotel

Traveler rating
    306
    268
    93
    34
    13
See reviews for
201
291
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
edinburgh
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in hotel helios for 10 days March /April ,what a great hotel, rooms were spacious and recently refurbished, had an amazing walk i n shower, with constant hot water, comfy beds with duvets, nice touch for winter months : ) we had English tv channel as well as sky news , restaurant was good ,nice food and plentiful ranging... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are pleased to see from your review you were pleased by our rooms and our restaurant. We try our best to ensure our guests have the most pleasant stay possible and we are always at the disposition. We hope to welcome you back again... More

Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here end of march beginning of April. Hotel was spotless. Stayed on a full board basis food was very good all week lots of choice. Staff very helpful. Juan kept the restaurant running smooth any problems just have a word with him.. Pool area ok for size of hotel. But the best bit for me in the bar cocktails... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience on Trip Advisor. We are pleased to see that you found everything to your liking during your stay. We will communicate your congratulations to Juan and Ana Maria for their mojitos. We hope to welcome you back again in the near future. Kind regards, José María García Hotel Manager More

west midlands
Contributor
13 reviews 13 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Helios for 5 nights and what a lovely hotel. It is very clean and well kept. Our room was very good with a pool and sea view in the distance. The room was very large. The bathroom looked very new and with a beautiful jacuzzi bath. We found the staff on reception very helpful. This hotel... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review. We are pleased to see that you enjoyed your stay with us and you were pleased by our reception staff. Our show cooking is organized to be quickly and we have never had problems with it. Sometimes, people have to wait a little bit because all our products are cooked... More

lancashire
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have just returned, after an enjoyable week at the Helios. The hotel was clean and the staff were welcoming, the rooms are large and most have been refurbished to a good standard. We stayed on the 6th floor with a walk in shower, which if you prefer a shower to a bath was really good. The... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this fantastic review. We are pleased to see from your review that you had a lovely week staying at the Hotel Helios. First of all, must say that cleanness is a priority in our hotel. We always try that everybody feels as comfortable as possible. We have renewed some furniture at the... More

Puerto de Mazarron, Spain
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in March. I have stayed in Benidorm many times at various hotels. Helios was undoubtedly the best value for money. The staff are very efficient, the hotel well situated close to bars, restaurants and the beach. We stayed full board and the choice and quality of food was excellent.The rooms were of a good standard... More

Was this review helpful? Yes 7
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience on Trip Advisor. We are pleased to see that you were pleased with the hotel, the location and the facilities. We try our best to ensure our guests have the most pleasant stay possible and we are always at the disposition. We hope to welcome you back again in the near future. Kind... More

glasgow
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from Helios on 27th march, can't fault the hotel the food was excellent plenty to choose from, the rooms were spotless and cleaned everyday bed linen changed 3 times in week we were there. The location is great for all the shops and nightlife. The hotel is situated 2 mins from a huge market that runs in a... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review and sharing your holiday experience. We are pleased to see that you enjoyed your stay with us and everything was to your liking. Also thank you for mention the cleanness; it is a priority for us and most our customers are very pleased with it. Finally, we try that entertainment... More

england
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

just returned from a week at hotel helios we booked our holiday in october of last year emailed to ask for a pool view when we booked then emailed again 2 wks before when we arrived on mon 17th march no pool view we where told to go back on wednesday and they would see did not bother because it... More

Was this review helpful? Yes 5
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience in Hotel Helios Benidorm. We are pleased to see that you chose to stay with us celebrating your 44th anniversary. We are sorry to know that you couldn’t have a pool view room. After consulting it with reception staff, I think it was because of a mistake by keeping the e-mail received. On... More

Warrington
Contributor
12 reviews 12 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a week at Helios Hotel. Spotlessly clean, staff pleasant. Guys at reception always helpful. We asked for pool view and got it. Lovely as it is not too hot to sit out there yet. We went full board and could not fault the food, plenty of choice. My only gripe is the spanish or german women who... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this fantastic review about the hotel. We are pleased to know that the hotel installations and facilities were to your liking. Also thank you on congratulating our reception staff. They always try to do their best to make the customers feel comfortable. Referring to sunbeds, we have started with the protocol for... More

Leeds, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here 15-22 march as a group of 10. 8 ladies between 42-65 and a young couple. The hotel itself is nice enough in a great location nice and quiet but literally round the corner from the main strip! 5 minute straight walk to the beach. the rooms are spacious and very clean and tidy with lovely walk in shower... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review. We are pleased to see that location and rooms in the establishment were to your liking. We have the room fridges as an additional service and most our customers are happy with it. We will look into the possibility of adding more cakes as a dessert options on the buffet. We are happy... More

sheffield
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

me and my husband stayed at this hotel from 8th march to 15th.The hotel was lovely and clean and the staff friendly our room had a Jacuzzi bath and a shower above the only thing I had a problem with was the bath was quite narrow so if you had the Jacuzzi going and you moved it would stop or... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review and sharing your holiday experience. We are pleased to see that you enjoyed your stay with us and everything was to your liking. We are sorry to know that you were annoyed with the noise from the next room. Next time you can inform to reception and we will try... More

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Additional Information about Hotel Helios Benidorm

Also Known As:
Helios Hotel Benidorm
Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
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