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All 192 Benidorm hotels

Hotel Helios Benidorm

3.0 of 5 Hotel   |   Avenida Filipinas 12, 03500 Benidorm, Spain
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Hotel Helios Benidorm
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83%
Ranked #18 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
PaulHicken Leicestershire, England
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849 reviews from our community

Traveler rating
    372
    321
    108
    34
    14
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242
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Leicestershire, England
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

WE have just spent a week in the Helios 9th to 16th Sept 2014 we had no faults at all except it was a bit too hot , the hotel was very clean there was a good selection of food for all , towels changed every day , they dont have any Irons to rent or borrow so might think... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just arrived back from the hotel helios, the hotel staff are very friendly and curtious the rooms are kept very clean by the maids even if your in your room they will return and clean it, the food had some criticism but although the sausages are a bit under cooked and the beans are a bit tepid, there's a good... More

Was this review helpful? Yes 5
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience. In reply to your comments, we are delighted that the variety of food, the cleanliness and treatment of staff were to your liking. We do our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. We... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I would just like to say what a great hotel lovley room food so much choice pool was lovley so central to everything first time in benidorm carnt wait to go bk they cater for everyone and everything would highly recommend it from Debbie Michael Hartlepool

Was this review helpful? Yes 5
Helios B, Manager at Hotel Helios Benidorm, responded to this review

We are grateful for your review on Tripadvisor. We are glad to know that you had enjoyed your stay with us. We would like to see you soon and make you feel comfortable with us again. Best regards, José María García, Hotel Manager More

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I went to the hotel with a family member on 2/9/14 for a week. The room was adequate with a nice bathroom and a spacious balcony. The air conditioning worked well which was a godsend as it was very hot. Restaurant had lots to offer so you could always find something to eat. The downside is people smoking around the... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. In reply to your comments, we are pleased to know that you have been happy with their stay at the hotel and that the food and the room were to their liking. Regarding to... More

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

i have just returned from 2 weeks at the helios and what a fantastic holiday we had. i have a disabled son and all of his needs were met by this hotel. life guard deserves a medal for what he does. food was excellent rooms were spacious very clean and air conditioning was great. would definatly recommend this hotel to... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are glad to know that everything was to their liking. Congratulations will be communicated to Juanjo. We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. We hope to see you soon and... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have recently returned on the 3/9/14 from a wonderful weeks holiday in this very comfortable, spotlessly clean and friendly hotel. We were situated on the fourth floor with a nice spacious balcony overlooking a quiet road. We were booked in for half board and the food on display and variety prepared each meal time was quite amazing. Something to... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I am contacting you to thank you for your comments on Tripadvisor. We like to know from your review, we can see you have been happy with their stay at the hotel, the size of the room was carried out your needs, the food, the cleaning, and that the entertainments were to your liking. We try our best to ensure... More

Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went to the Helios 25-3 Sept with my wife & 14yr old daughter .The hotel was very good, quick & polite check-in. Room was a decent size with walk-in shower, clean towels every day.We stopped on full board basis & I can honestly say we didn't have one bad meal. We didn't stop to watch any evening entertainment so can't... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First, I thank you for your comments and your interest. We are pleased to know that you have been happy with their stay at the hotel and that the room, the cleaning and treatment of staff were to their taste. We are happy to see that you recommend our hotel. We hope to welcome you back again in the near... More

chippenham
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Helios in November at the end of fiesta week last year and again 1st week in July this year. Must admit I did enjoy my stay in July with my parents better than my winter stay. The food still much the same( see my other review) however I found the atmosphere around the pool during the day... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm and thank you for staying again with us. We are pleased to see from your review, we can see you have been happy with their stay at the hotel and that the room, the cleaning and treatment of staff were to their liking. We try... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our 2nd time at this hotel in benidorm been to other hotels before and I must say I would not go anywhere else. Rooms are spotless and maid service is great. Food in this hotel is also great but could do with some better desserts. Only big downfall in this hotel is at the pool area. Pool area... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. We can see you have been happy with their stay at the hotel and that the room, the food and the cleaning were to their liking. Regarding to smoking area, we will look into the comments... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

4 of us went for a week i said on the way home to our party I'm going to leave a review on trip adviser has anyone got any complaints about the hotel and everyone said no. The food was good the rooms were spotless the staff helpful what more can i say.

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First, I thank for your comments on Tripadvisor. We are delighted that everything was to your liking and we can see you have been happy with their stay at the hotel. We hope to welcome you back again in the near future. Kind regards, José María García, Hotel Manager More

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Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
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Also Known As:
Helios Hotel Benidorm

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