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All 193 Benidorm hotels

Hotel Helios Benidorm

3.0 of 5 Hotel   |   Avenida Filipinas 12, 03500 Benidorm, Spain
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83%
Ranked #19 of 193 hotels in Benidorm
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
EnglandStourbridge ENGLAND
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791 people have reviewed this hotel

Traveler rating
    340
    302
    102
    34
    13
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219
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
ENGLAND
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely hotel rooms very spacious and clean.Bathroom excellent size.We would return again. Food fantastic, staff very friendly. The only reason I haven't given it a 5 star is the entertainment wasn't very good, the drag queen was terrible he was a joke. But overall a lovely holiday.

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've never been to Benidorm before and I went with my family and young daughter for 2 nights/3 days, staying at the Helios Hotel on a full board basis. The hotel was absolutely fantastic! The rooms were large, very clean and our room overlooked the pool area. There was plenty to do, the pool was lovely and especially loved the... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First, I thank you for your comments and your interest. We are pleased to know that you have been happy with their stay at the hotel and that the food, the cleaning and treatment of staff in restaurant was to their taste. We are happy to see that you recommend our hotel. We hope to welcome you back again in... More

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

there were 4 people in our group and we were all very impressed with the service he food and the rooms. We were especially impressed with the way disabled people were able to be included in the pool area. in particular the life guard was more than helpful and while we were there one child got into trouble in the... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I would like to thank you for your comments on Tripadvisor. We are pleased to know that you have been happy with their stay at the hotel and that the food, the cleaning and treatment of staff in restaurant was to their taste. Congratulations will be communicated to the lifeguard. We are happy to see that you recommend our hotel.... More

Murcia, Spain
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have just returned following an excellent stay at this hotel. I am unable to provide any criticism whatsoever, everything was perfect. Our daughter and granddaughter did not want to leave. Congratulations to everyone involved with the hotel you deserve to be proud of your work. Just as a mention, of one of the efficient services, our TV picture suddenly packed... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I am contacting you to thank you for your comments. We are glad to know that you have been happy with their stay at the hotel. Congratulations will be communicated to each of the departments. We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. We hope to welcome... More

Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

we have stayed in the Helios for the last 8 years and have always been satisfied , the staff are very friendly and always remember us .Food is excellent and the rooms are lovely and clean ,great location and we are there again in october this year one question cant remember if there are hairdryers in the rooms can anyone... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I thank you for your comments and your interest and thank for staying with us in the last 8 years. We are pleased to know that you have been happy with their stay at the hotel and that the food, the cleaning and treatment of staff in restaurant was to their taste. In reply to your comments, the hotel has... More

Aberdeen, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't fault this hotel very clean towels changed daily food good very good selection staff very nice only thing that let's this hotel down is the entertainment it geared for kids and starts to late but we are over sixty line dancing most nights for the experienced but will be going back as plenty entertainment out side hotel and would... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are glad to know that you have been happy with their stay at the hotel. Congratulations will be communicated to each of the departments. We are happy to see that you recommend our hotel. We hope to welcome you back again in the near... More

West Yorkshire
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner traveled to Benidorm for the first time and chose to stay at helios after reading all the reviews.I must say that we didn't expect it to be as good as it was. The hotel was extremely clean, the food was fantastic and the staff were all helpful and friendly. The only downside was when we arrived... More

Was this review helpful? Yes 4
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience. In reply to your comments, we are delighted that everything was to your liking. Regarding for the room, we are sorry that your room was not ready when you arrived to the hotel. Some customers leave the room too late and with the completed hotel... More

Warrington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We went to the helios as a couple our first impressions were how clean it was, check in wasnt a problem we were given the keys to the upper floor with a pool view which we asked for, we got into one of the 3 lifts to go to our room everything seemed good. HOWEVER, as we arrived at lunchtime... More

Was this review helpful? Yes 5
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I am contacting you to thank you for your comments because this helps us to improve our service day by day. We are glad to know that the cleaning and the room were to their taste. Regarding for the your room on request, we are glad to know that the receptionists have been able to hand over you the room... More

Sheffield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a great deal on this hotel so was very pleased with the quality. The rooms were very nice and modern, extremely clean and beautiful bathroom. The restaurant was buffet style and at both breakfast and dinner there was a wide choice, something for everone. The hotel is only a 5 minute walk from the beach and just around the... More

Was this review helpful? Yes
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review. In reply to your comments, we like to know that the breakfast and the room was to their taste. We hope to welcome you back again in the near future. Kind regards, José María García, Hotel Manager More

Dewsbury, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed from the 1st of July until the 15th, the hotel is lovely the food is very nice but the staff are so unfriendly and rude, reception staff are very poor not a smile in site the outside bar staff also never smile I've stayed all over Benidorm I love the place but the staff do let this hotel down.... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I am contacting you to thank you for your review because this helps us to improve our service day by day. In reply to your comments, we are pleased to know that the food and the room were to their liking. Regarding for the accident in the restaurant, we are sorry to hear that you were disappointed with the staff.... More

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Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
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Also Known As:
Helios Hotel Benidorm

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Amenities

Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Family Hotel in Benidorm #18 Romantic Hotel in Benidorm #19 Best Value Hotel in Benidorm
Hotel Class
Number of rooms
283

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