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Hotel Helios Benidorm

#22 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida Filipinas 12, 03500 Benidorm, Spain
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1 room 1 guest
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Hotel Helios Benidorm
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1,075 Reviews from our TripAdvisor Community

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Traveler rating
    479
    401
    143
    37
    15
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302
440
14
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1075)
  • Mar-May only
    (222)
  • Jun-Aug only
    (480)
  • Sep-Nov only
    (271)
  • Dec-Feb only
    (102)
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Rhondda Cynon Taf, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is in the perfect location close enough to all the action but far enough away to be reasonably peaceful.On arrival we were expertly checked in by the most efficient staff that, having stayed at many hotels, we have come across. We were given room 926 having been told that they thought that it was the best room in... More 

Was this review helpful? Yes 2
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we arrived at helios on 28/7/15, We arrived at 11am, our room was not to ready the receptionist told us it would be ready by 11.45 so we decided to wait within the reception. By noon we asked if our room was ready but the receptionist kept saying 2 mins this went on and on by 1.30 are room was... More 

Was this review helpful? Yes 2
Manchester
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a week at the Helios, booking a half board package through Jet2, we are never disappointed with the service provided through Jet2, although the coach trip from the airport to the hotel was an hour and a half ! same trip return was 45 mins.. The Hotel is very clean and in an excellent location,... More 

Was this review helpful? Yes 6
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just got back today from a two week stay at the Helios with the family.In our honest option we found the hotel to be fantastic!!! All staff were very friendly & helpful, especially Jose ( who did an excellent job with the card system for towels) and the entertainment staff. The food was lovely, good choice available. The rooms were... More 

Was this review helpful? Yes 7
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the Helios on the 11th Aug for 11 days and cannot fault it at all. All the staff are friendly and work so hard. A big shout out for Yamal and Lupe the entertainment team who did a great job. Jose the lifeguard is amazing he helps the disabled guests in and out of the pool and stays... More 

Was this review helpful? Yes 5
Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Benidorm many times and stayed all over. The Helios was very central, close to market and all the bars but far enough away not to hear them at night. The entertainment team work very hard Lupe and Yarmel are girls who like to have fun and a special mention to Jose who excels around the pool... More 

Was this review helpful? Yes 2
Gateshead, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and two other friends traveled to benidorm on the 15th August to stay in the Hotel Helios for a week full board. We were excited to stay here based on trip advisor and the pictures of the hotel we had seen. However from the moment we arrived the staff were extremely rude. Me (male) and two friends (girls) who... More 

Was this review helpful? Yes 3
Plymouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a party of 8 last August/September with ages ranging from 81 down to 18 and,so had lots of criteria to fill.The Helios covered it all!!! It was close to beach and shops. Food was varied If you reserved sunbeds and went out and left them TOWELS WERE REMOVED. We had 3 high,pool view rooms as requested. All... More 

Was this review helpful? Yes 5
chesterfield
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well it was our 2nd visit to the Hotel Helios and it was even better than the first. The food much better hotter than last year, the entertainment staff Lupe and Yamel again amazing can't praise them enough. My daughter was remembered by previous guests and the majority of entertainment people especially the Sunday night entertainers I just wish I... More 

Was this review helpful? Yes 7
Sunderland, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Benidorm was not my destination of choice however after our stay at the Helios with my husband ,son daughter in law and 4 year old grandson I would return. The hotel was spotless with daily cleaning comfortable beds ,excellent helpful staff from the moment we checked in , the reception ,restaurant and cleaning staff were excellent .Jose the lifeguard helped... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Pool area(43)
  • Very clean(36)
  • Old town(6)
  • Full board(5)
  • Flat screen TV(3)
  • Friendly and helpful(3)
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Pool (8)
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Restaurants and Bars (23)
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Standard Twin 416 (17)
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Standard Twin 417 (21)
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The Hotel (27)

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Hotel & grounds (22)
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Dining (7)
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