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Hotel Helios Benidorm

#20 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida Filipinas 12, 03500 Benidorm, Spain
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Hotel Helios Benidorm
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Hotel Helios Benidorm
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1,048 Reviews from our TripAdvisor Community

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Traveler rating
    467
    393
    137
    36
    15
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286
434
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1048)
  • Mar-May only
    (222)
  • Jun-Aug only
    (453)
  • Sep-Nov only
    (271)
  • Dec-Feb only
    (102)
All months
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel in excellent position and staff were great. Room was of a decent size and clean. Beds were pretty firm but ok. Only problem was noise in the morning, walls/floors thin and you could hear everything from 5am right through to the cleaners moving beds. Food was ok and easily accessible. Car parking nearby but was at an additional cost.... More 

Was this review helpful? Yes 1
Mold, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just arrived back from a wonderful and hot holiday to the Hotel Helios Benidorm. Cant fault the hotel. Room was spotless and cleaned daily. Food plentiful with something for everyone (and I'm fussy and ate well everyday). Staff helpful and friendly. Cant wait for a return hopefully soon.

Was this review helpful? Yes 2
Belfast, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had never been to Benidorm, so I was very glad I choose the Helios, I have walking difficulties, so this hotel really suited me, we asked for a low floor and walk in shower and got both, lifts to all parts of the hotel as well, staff very friendly, especially the young pool attendant who helped the wheelchair users... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Couldn't really find anything to fault this hotel! Rooms were nice, clean and modern. Air con was great. A few English channels on the TV so managed to keep up to date with the soaps! We stayed in Room 725 which was poolside. Was lovely in the morning but got the full sun mid afternoon till about 8.30pm. Pool area... More 

Was this review helpful? Yes 5
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you so much for your positivie comments about pool area, rooms and about hotel. We hope to see you again. Best regards! Guest Relations More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

21/07. 28/07 We went to celebrate our engagement!! Hotel was recommended by a few different people we know. It surpassed our expectations! Lovely hotel always spotless, towels changed daily, beds made daily!! Staff Amazing friendly and attentive. Entertainment ladies were lovely and tried hard to involve as many people as possible daily! Made a point of knowing names. The pool/Life... More 

Was this review helpful? Yes 7
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Debbie and Gary, Thank you very much for your comments about the hotel: spotless, staff, food... And of course as you say, we hope to see you again at Helios Hotel. Best regards, Guest Relations More 

1st Floor Dodleston House Park Lane
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

I will be going back to this Hotel I’ve been to Benidorm several times but never stayed in a hotel so centrally located (No hills!!!!!!) This hotel is next to the Beach its a 2min walk, Its a 2min walk to all the shops and a 5min walk to the Square (Bars & Nightclubs) if you have curly hair like... More 

Was this review helpful? Yes 5
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Tanya, First of all, I want to thank you the dedicated time to share your experience. We are pleased to see that you enjoyed your stay and that you were happy with the services we offer at Helios Hotel. We hope to see you soon again. Best regards, Guest Relations More 

Warrington, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just had a lovely weekend in the Helios after meeting there 31 yrs ago The rooms and bathrooms very modern and clean, the staff very friendly as we'll .the pool lovely and warm and the pool bar always ready to serve reasonable priced drinks would definitely return again

Was this review helpful? Yes 3
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you for taking your time to write this review. We are pleased to see from it you enjoyed your stay with with us and thank you four your positivie comments about rooms, staff, pool area. We would like to see you again. Best regards, Guest Relations More 

Cheshire, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my first visit to Hotel Helios and I would Definitely visit it again .Excellent Staff ,..Excellent room that was cleaned and towels changed every day.Restaurant had enough choice to suit everyone.Enjoyed Celebrating our Wedding Anniversary here and a bottle of champagne from the Hotel was a Lovely Thought. Thank you to All the STAFF at Hotel Helios.

Was this review helpful? Yes 3
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Stephen, First of all I want you to thank for sharing your experience at Helios Hotel. We are delighted to know that rooms, staff, food were to your liking. We would like to see you again. Best regards, Guest Relations More 

Kingston-upon-Hull, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Helios in June 2015, very nice hotel, excellent location very close to the beach, market and nightlife but not close enough to keep us awake at night. excellent food, excellent maid service very impressed with how the life guard supported the disabled guests in and out of the pool. We will be returning in 2016.

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I go with my daughter, who, after an accident is partially confined to a wheelchair. The hotel is so accessible, from the lovely rooms with a walk in shower, balcony with wonderful and excellent room service. The dining room is also very easy to get around and the staff wonderful, the food excellent. then to the pool which is so... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Pool area(43)
  • Very clean(36)
  • Old town(6)
  • Full board(5)
  • Flat screen TV(3)
  • Friendly and helpful(3)
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