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All 193 Benidorm hotels

Hotel Helios Benidorm

3.0 of 5 Hotel   |   Avenida Filipinas 12, 03500 Benidorm, Spain
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Hotel Helios Benidorm
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Ranked #19 of 193 hotels in Benidorm
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
jandjscotland2014 Gourock, United Kingdom
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719 people have reviewed this hotel

Traveler rating
    307
    272
    93
    34
    13
See reviews for
203
292
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Gourock, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay was from 5th to 12th April 2014. Fifth time at Helios and as always had a great holiday. Rooms are excellent. Staff are friendly. Thanks again to Jason for allocating us the room of our choice. Food is good, plenty of choice. Jose must be the best pool attendant we've ever come across, he is so good with... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this fantastic review about the hotel. We are pleased to know that the hotel installations and facilities were to your liking. Also thank you for your congratulations to our staff, specially to our pool attendant (Jose). We will congratulate them from you. We hope to welcome you back again in the near... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went to Benidorm for a short break just before Easter. Needed to see to believe. Stayed at Helios a 3 star hotel. Was quite impressed with the hotel. Had asked for a pool view room before the trip and we were not disappointed. Room was excellent, clean and spacious with bathroom particularly impressive. Only minus with room was shower designed... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write and sharing your holiday review. We are pleased to see from your review that you had a lovely break at the Hotel Helios. We are sorry because the hotel was full on this week and too much customers went to have lunch at the same time. Next time, we recommend you to... More

norfolk
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

just returned from our second stay at this hotel. although it is a good hotel our main reason for using it again is their facilities and positive attitude regarding people with both physical and learning disabilities. We stayed with our mother whom needed an adapted bathroom as she is not able to stand the Helios appears to be the only... More

Was this review helpful? Yes 4
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience in Hotel Helios Benidorm. We are pleased to see that you were pleased with the hotel, the location and our staff. Also thank you for your congratulations to our pool life guard. We always try to make our disabled customers feel comfortable. They are a priority for us because there are few adapted... More

Heckmondwike, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just had another 2 weeks holiday at the Helios it's a great hotel,we where on the 9th floor at the back great views but you only get Sun before lunch.We where full board the food is good and plenty of choice sometimes it could have been a bit hotter but there are microwaves.Pool was great we swam nearly every day... More

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review and sharing your holiday experience. We are pleased to see that location, pool and rooms in the establishment were to your liking. If you like sun, next time you can contact with our reservations department to ask for a room at the front. We are happy to see that you... More

scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a weeks holiday with my extended family. Four kids and six adults. Hotel is situated in a great location, very central. The rooms are lovely and well decorated. The food was average, not much to choose from but what was there was fine. The pool area is nice with lots if beds although if you leave them... More

Was this review helpful? Yes
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review about Hotel Helios Benidorm. We are pleased to see that you found everything to your liking during your stay. Referring to sunbeds, we have already started with the protocol for not to permit booking them, because this is necessary for the correct pool operation. We try that entertainment at night... More

edinburgh
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in hotel helios for 10 days March /April ,what a great hotel, rooms were spacious and recently refurbished, had an amazing walk i n shower, with constant hot water, comfy beds with duvets, nice touch for winter months : ) we had English tv channel as well as sky news , restaurant was good ,nice food and plentiful ranging... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are pleased to see from your review you were pleased by our rooms and our restaurant. We try our best to ensure our guests have the most pleasant stay possible and we are always at the disposition. We hope to welcome you back again... More

Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here end of march beginning of April. Hotel was spotless. Stayed on a full board basis food was very good all week lots of choice. Staff very helpful. Juan kept the restaurant running smooth any problems just have a word with him.. Pool area ok for size of hotel. But the best bit for me in the bar cocktails... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience on Trip Advisor. We are pleased to see that you found everything to your liking during your stay. We will communicate your congratulations to Juan and Ana Maria for their mojitos. We hope to welcome you back again in the near future. Kind regards, José María García Hotel Manager More

west midlands
Contributor
13 reviews 13 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Helios for 5 nights and what a lovely hotel. It is very clean and well kept. Our room was very good with a pool and sea view in the distance. The room was very large. The bathroom looked very new and with a beautiful jacuzzi bath. We found the staff on reception very helpful. This hotel... More

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this review. We are pleased to see that you enjoyed your stay with us and you were pleased by our reception staff. Our show cooking is organized to be quickly and we have never had problems with it. Sometimes, people have to wait a little bit because all our products are cooked... More

lancashire
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have just returned, after an enjoyable week at the Helios. The hotel was clean and the staff were welcoming, the rooms are large and most have been refurbished to a good standard. We stayed on the 6th floor with a walk in shower, which if you prefer a shower to a bath was really good. The... More

Was this review helpful? Yes 3
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to write this fantastic review. We are pleased to see from your review that you had a lovely week staying at the Hotel Helios. First of all, must say that cleanness is a priority in our hotel. We always try that everybody feels as comfortable as possible. We have renewed some furniture at the... More

Puerto de Mazarron, Spain
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in March. I have stayed in Benidorm many times at various hotels. Helios was undoubtedly the best value for money. The staff are very efficient, the hotel well situated close to bars, restaurants and the beach. We stayed full board and the choice and quality of food was excellent.The rooms were of a good standard... More

Was this review helpful? Yes 7
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday experience on Trip Advisor. We are pleased to see that you were pleased with the hotel, the location and the facilities. We try our best to ensure our guests have the most pleasant stay possible and we are always at the disposition. We hope to welcome you back again in the near future. Kind... More

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Additional Information about Hotel Helios Benidorm

Also Known As:
Helios Hotel Benidorm
Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Benidorm
#22 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
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