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Hotel Helios Benidorm

3.0 of 5 Avenida Filipinas 12, 03500 Benidorm, Spain
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Certificate of Excellence 2014
Hotel Helios Benidorm
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Hotel Helios Benidorm
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904 reviews from our community

Traveler rating
    395
    347
    114
    35
    13
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252
365
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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1 review
5 of 5 stars Reviewed yesterday NEW

Clean and tidy, pleasant staff, not too many youngsters. Food was lovely with plenty of choice and replenished often. Located in nice surroundings and great for visiting the old town. We really enjoyed it.

Was this review helpful? Yes 1
Murcia, Spain
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have just returned from a 2 night business stay in this hotel and I am not impressed and I have to first declare that I live in Spain, travel to this area on business regularly and have stayed in many hotels in this area Best to say that this hotel has room fir improvement and the rooms are tired... More 

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. In reply to your comments, we are glad to know that the cleaning and treatment of staff were to your liking. We want to inform you that you have stayed in a 3 star hotel. The... More 

Wakefield, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and towels changed daily and room tidy if needed friendly staff and polite and spoke english found them very helpful. This is nice and centrel good access for wheel chairs and mobility scooters can bee delivered on your request.I would stay again if I visited Benidorm.

Was this review helpful? Yes 4
Helios B, Manager at Hotel Helios Benidorm, responded to this review

We are grateful for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are pleased to see from your review, we can see you have been happy with their stay at the hotel. We are happy to see that you recommend our hotel. We hope to welcome you back again in the near future. Kind regards,... More 

Mahon, Spain
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a week over New Year at the Helios. Pleasantly surprised. A good location, close to the beach, Old Town and close to the bars and restaurants. The hotel was spotlessly clean, the bedroom cleaned daily, good size too. We were on the top floor overlooking the pool. Bathroom had a jacquzzi bath and shower. Plenty of hot water. Hairdryer... More 

Was this review helpful? Yes
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience. We like to know that the rooms and the cleaning was to their liking and you are satisfied with treatment staff. Congratulations will be communicated to each of the departments. We try our best to ensure our guests have the most pleasant stay possible and... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Birthday treat for the wife....A well located hotel...staff were very respectful English speaking and helpful...room was very clean and comfortable...food was good and plentiful...very wheelchair friendly ordered a couple of mobility scooters delivered to the hotel within 2 hours...we stayed in room 820 overlooking the pool road was busy but the noise didn't bother us...The only downside for us was... More 

Was this review helpful? Yes
Helios B, Manager at Hotel Helios Benidorm, responded to this review

We are grateful for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are pleased to see from your review, we can see you have been happy with their stay at the hotel. We hope to welcome you back again in the near future. Best regards, José María García, Hotel Manager More 

east mids.
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel for christmas which is in a perfect location to the beach, bars, and all the night life and attractions including the market. The hotel is very clean and was being spruced up during our stay it looks lovely too the staff are really pleasant surroundings are great rooms are clean and comfy dining room clean... More 

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. In reply to your comments, we are pleased to know that you have been happy with their stay at the hotel and that the cleaning, the size of the room was carried out your... More 

Castleford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel exceeded my return to Benidorm after a 20yr gap, location is the best just on the edge of the square so 2mins walk after a fun night, but quiet for those not wanting the square, the beach in a straight walk down 10mins steady as the gorgeous sun beats down. This hotel has been reworked and the rooms/shower/toilet/pool/gardens/staff... More 

Was this review helpful? Yes 2
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience. We are pleased to know that you have been happy with their stay at the hotel and that the food, the cleaning and the entertainment were their liking. We hope to see you soon and make you feel comfortable with us again. We are happy... More 

Gateshead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 9 nights over Christmas we have stayed in benidorm a few times at Christmas this hotel is one of the best it is in the centre of town close to all pubs and restuarants hotel is very clean restuarant served good food all the staff were great especially Martin on reception very helpful.the rooms are kept very... More 

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We can see you have been happy with their stay at the hotel and that the room, the food and the cleaning were to their liking. Congratulations will be communicated to Martijn. We hope to welcome you back again in the near future. Kind regards,... More 

Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My sister and I stayed at Helios in October 2014 (over Halloween) for the second time, and have booked to go again in April. I really can't fault this hotel. The rooms are spacious, beds firm and comfortable and everything is spotlessly clean.Bathrooms are very well appointed. All staff are courteous and attentive, from the restaurant manager who is very... More 

Was this review helpful? Yes 1
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience and thank you for staying the 2nd time with us. We are delighted that everything was to your liking and we can see you have been happy with their stay at the hotel. We try our best to ensure our guests have the most pleasant... More 

Birmingham, United Kingdom
Top Contributor
60 reviews 60 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived New Years eve, quick check in,nice room on the first floor with views of the pool. N Y's eve gala dinner was FABULOS. Wouldn't change a thing about it, it included lobster and fillet of beef with red and wht wine as required and a bottle of champagne to toast in the N Y. There were goodie bags for... More 

Was this review helpful? Yes
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm and thank you for enjoy New Years with us. We are pleased to see from your review, we can see you have been happy with their stay at the hotel and that the food, the cleaning and treatment of staff was to their liking. We... More 

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Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#9 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm

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