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Hotel Helios Benidorm

#21 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida Filipinas 12, 03500 Benidorm, Spain
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Hotel Helios Benidorm
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Hotel Helios Benidorm
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1,001 Reviews from our TripAdvisor Community

Traveler rating
    439
    382
    130
    36
    14
See reviews for
267
418
14
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and comfortable, no frills room but fine. Air con room and nice bathroom. Balcony with table. Breakfast, everything you could wish for so no complaints. The hotel was in quiet area but near enough to walk to bars, shows etc. the staff were very friendly. The only thing was car parking outside was on meter, expensive,... More 

Was this review helpful? Yes
Newry
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here 14th-21st June, we were checked in quickly by a polite and friendly young man. Our room was spotless and we had a walk in shower, room was spacious and towels changed every day the maid was very friendly, we hired the fridge and safe for a surcharge.We were room 434 facing back of hotel it was quiet... More 

Was this review helpful? Yes 3
Bournemouth
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 7th stay in the past 4 years! Love this hotel! It's location is close to the beach, main strip and bars, restaurants and shops yet it's very quiet. The rooms are spotlessly clean as is the entire hotel. The pool is lovely and warm and very clean. We will be back next year!

Was this review helpful? Yes 8
Rugby, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 4 brilliant days at this hotel and couldn't fault it. Travelled as a party of 5 for a 'Jolly boys outing' and picked the Helios for it's location and from the reports we'd seen on Trip Advisor. Check-in was very quick and efficient from Louis. The rooms were perfect with a large walk-in shower in the very... More 

Was this review helpful? Yes 6
Belfast, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we have been to helios 9times in last 7 years its our fav hotel from the moment u enter the hotel ur made welcome . all the staff from recpetion to restaurant to bar staff to cleaners all great . the work done on the hotel in the last year is wonderful the new exterior to reception area then the... More 

Was this review helpful? Yes 9
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you very much for your positive comments. We are very glad you liked our new exterior reception area. We hope to see you again in Helios Hotel. We hope to see you soon and make you feel comfortable with us again. Best regards, Quality Department More 

3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel and can not fault it at all, after a fantastic experience. The location of the hotel is brilliant, it is central to the shops, market, beach, restaurants and nightlife. All on the doorstop. The hotel is extremely clean and tidy. The rooms are perfect, a good size with everything you need, including a safe and... More 

Was this review helpful? Yes 9
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to share your holiday experience. We are pleased to see from your review, we can see you were happy with all aspects of the hotel throughout your stay, especially about cleanness and tidiness. We are very glad to see that you recommend our hotel and we hope to see you again. Best regards, Quality... More 

Cardiff
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel for 8 nights, the first week in June. We have stayed in this hotel before, a good few years back and on arrival noticed the changes to the entrance and basically most of the hotel had been refurbished. Check in was swift and very good, we were allocated room 611. The room... More 

Was this review helpful? Yes 10
Edinburgh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent five days at this hotel. Good location near all the entertainment, bars and clubs but still in a reasonable quiet area. Guests were mostly fifty plus ( no stags or hens visible) Hotel was spotless, staff all very polite and cheerful. Food was good, something for everyone. Pool area was part canopied covered for shade but there was always... More 

Was this review helpful? Yes 4
newcastle
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a short break at the hotel and could not fault it. The hotel has undergone a full refurbishment and is lovely and modern. Food choice was really good, breakfast included full English with a continental choice too, evening meals also very good, a fresh cooking station with the evenings specials were also really good. Entertainment... More 

Was this review helpful? Yes 5
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for taking your time to share your experience here with us, at Helios Hotel. We are pleased to see you had a good time with us. We hope to see you soon and make you feel comfortable with us again. Best regards, Quality Department More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a great location, and is a really nice, clean hotel. I would say though that it is geared towards the older age group, especially the entertainment. Would suit couples over 60. Cannot fault the hotel, the staff were great and the food was ok.

Was this review helpful? Yes 1
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you very much for sharing your experience here with us at Helios Hotel and all the positive aspects you wrote. We hope to see you again. Regarding entertainment, we will try to do our best for making your staying as comfortable as we can, we have many nationalities and ages. Your comment will be receipt as an opportunity for... More 

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