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Hotel Magic Fenicia

Calle Mercado 9, 03500 Benidorm, Spain
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Hotel Magic Fenicia
Hotel Magic Fenicia
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686 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

the hotel is in a great location 2 mins from the beach and very close to bars shops.the hotel its self is old and very dark the lifts take for ever and when the do come a load of old very rude old Spanish guests just barge past and take them,the food is hit and miss,im not a fussy eater... More 

Helpful?
Thank billypaula
Carlisle, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed November 22, 2015

Arrived at lunchtime on 1st Novemeber to be told "We are closed"..."The hotel closed 2 hours ago". (Visions of being issued a sleeping bag and being told there are plenty of shop doorways in Benidorm). I was told the hotel would possibly re-open on 6th November...which it did.I have eaten meals in this hotel many times while staying in the... More 

Helpful?
19 Thank BryanD242

Travelers are raving about these Benidorm hotels

Huddersfield, England, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

We spent 12 nights at hotel magic fenicia, all inclusive option. The food was very good with choices of meats, fish, paella and tapas every day. The bar staff were happy and friendly, special thanks to Duncan and Miguel who got used to our ways!! Thanks to Iraima who can now make an excellent Black Russian cocktail!! All drinks available... More 

Helpful?
1 Thank Deb-Rob F
Dirfe, Director General at Hotel Magic Fenicia, responded to this review

Dear Deb-Rob F, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. The location of this hotel its so good, because you... More 

Greater London, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed October 24, 2015

Was recommended by travel company Travel Soon. They said we would have room with balcony. When we got there no balcony, air conditioning smelt, dangerous electrics. Moved to another room still no balcony. They found another room with balcony but air conditioning non existent. We checked out and put complaint in to them and travel company.

Helpful?
Thank Annieb55
Oldham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2015 via mobile

Arrived 13th October, got room allocation, unpacked then came the rain, we had water pooring through the ceiling put a bucket there , spoke to reception, was given another room, ha ha balcony facing a wall (lovely veiw) went back to reception to be given another room with a bit of a sea view and a building site, starting work... More 

Helpful?
Thank kay h
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

This is hotel is the best , myself and my wife have had the best time we have ever had in Benidorm at the wonderful Hotel Magic Fenicia, . Everything about this hotel we loved , i would like to give my thanks and gratitude to all at the hotel who we met especially Kami the head waiter and all... More 

Helpful?
1 Thank STING R
Dirfe, Gerente at Hotel Magic Fenicia, responded to this review

Dear STING R, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We make that, just for one reason, to make your... More 

Swindon, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 18, 2015

We arrive in Alicante, and sit. For two hours. On a stationary coach waiting for the transfer, and eventually it sets off, and we arrive. In the middle of a street at 2am, with no idea of where to go, and then, we get directed by a very helpful street cleaner to the Magic Fenecia Hotel. Weary from the long... More 

Helpful?
1 Thank Kate P
Dirfe, Manager at Hotel Magic Fenicia, responded to this review

Dear Kate P, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We love all our guests, no mather if your young,... More 

cornwall uk
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

After reading previous reviews before our holiday, I was a little apprehensive to say the least. All I can say is, these people who wrote rubbish reviews about this hotel are obviously hard to please and expect something for nothing. From our entrance into the hotel at the start of our holiday until we checked out our holiday experience was... More 

Helpful?
1 Thank carrots108
Dirfe, Manager at Hotel Magic Fenicia, responded to this review

Dear carrots108, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Our staff want help you every moment because your satisfactions are... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 7, 2015

stayed at magic fenicia hotel in Benidorm. The hotel was very clean and the staff helpful, situated close to the beach good thing really as the pool was in doors at the hotel. Entertainment was very poor. please make sure if you book here that you check that you are not going the same week as the Spanish pensioners are... More 

Helpful?
Thank Chrissie K
Dirfe, Manager at Hotel Magic Fenicia, responded to this review

Dear Stella C, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Our staff only want give you the best attention possible,... More 

uk england
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 1, 2015

the hotel is great, food fantastic, rooms basic, air conditioning needs updating, walking distance about 3 minutes from beach, bustling hive of activity at night great for watching people and shops never seen so many, weather was good to us, only problem we found was the hotel catered more for Spanish holiday makers a lack of information for English visitors... More 

Helpful?
Thank Stella C
Dirfe, Gerente at Hotel Magic Fenicia, responded to this review

Dear Stella C, We would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Our staff only want give you the best attention possible,... More 

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