Just got back after an all inclusive weeks break with the family,2 adults 2 children aged 14 and 10yrs,12th-19th April 2012.Was a bit nervous,as first stay in Benidorm,but never should have worried.Stayed in Room 608,floor just under the roof terrace (which boasts a childrens play pool and bathing and bbq areas)ALL staff extremely pleasant and speak very good english,when we...
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Dear Sim 1969_6 from Coventry,
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have...
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The hotel was nice, the rooms were large and clean, the roof terrace was nice for sunbathing and looked out over the beach/harbour (although there seems to have been a pool there in the past which would have been nice if it still was - rather than just the kids splash zone) the location was excellent, one block from the...
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
Returned on 27/9/2011 enjoyed the location i thought the food was quit good
obviously it is predomenatly for the spanish but we enjoyed the holiday went there with this in mind watched them dance in the evenings entertainment not very good but there is plenty of entertainment around the Hotel, the room was nice and clean the towels were changed...
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
the hotel group of magic group have about ten hotels in benidorm and you can eat and drink in all of them which is excellent and my main reason to stay with them.having stopped in the crystal park five times before but unable to get in there this visit we decided to go to the fenicia which is only a...
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
just got back from a week at the fencia had a great time room and hotel very clean, service exelent, food great lots of english food for us that are not adventouras, would go again.
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
Dont know where to start what a joke this hotel if ya british.I'll start with the room it was ok clean towels every day but never cleaned or swept the floor so feet were manky,the wardrobe door fell off and the balcony door didnt lock.Now the FOOD....... what a joke they only cater for the ignorant spanish old biddies,food was...
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Dear Guest,
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
Five of us in the party all women. We asked for ajoining wich were not available. Three in one room on the fifth floor and two on the first. Our rom on the first had no balcony and was facing a brick wall. Underneath was the Kitchen which was noisy and we were woken early in the morning with deliveries...
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
Have just returned from a weeks holiday on 18th august. Absolutely fantastic. Staff very helpful and great with children. Food great and good variety. Drinks great. Yes you might not have a sea view but not even a 5 minute walk round the corner. Great location and only a 10 minute walk to new Benidorm. No out door pool but...
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
this hotel was fantastic it catered for all. i took my children ranging from 15 months to 15 years and they all had a ball. rooms fine food fine drinks fine staff fine and the fact you can go to the other magic hotels is great!!!! slides and play areas a kids dream!!!!
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Dear Guest
We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.
We also have internal and external...
More
Just got back from this hotel ,, there are plenty hotels in old benidorm so folks pick another 1 , all inclusive joke , 1meal 2 pints all week . Room ready 2 hours late , ques take 4ever with staff on go slow . Room was clean but basic. Never again,
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Dear Guest,
In relation to the Trip Advisor member Alan h comments we would like to give you the following information about our product.
At Magic Costa Blanca client satisfaction is important for us and for this we have contracted a professional company, leaders in their field to carry out quality surveys during our guests stay Below be have included...
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