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All 194 Benidorm hotels

Servigroup Diplomatic

4.0 of 5 Hotel   |   Calle Gerona 9 - 11, 03503 Benidorm, Spain
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Servigroup Diplomatic
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Ranked #46 of 194 hotels in Benidorm
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Jean1512 Bristol, United Kingdom
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229 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent centrally located hotel. Close to Spanish bars and restaurants. Near beach. Just a stroll from the Old Town. Comprehensive buffet breakfast. Lovely bar area - great cocktails! We were visiting Benidorm for the first time with friends - and taking in the Benidorm Palace show. Would highly recommend this hotel. Staff were courteous and efficient.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel was excellent and everything we expected from Servigroup . All of our party said they would stay at The Diplomatic if we visited Benidorm again. Hotel was in a good location with plenty of bars and restaurants nearby.Staff were very friendly and attentive.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

The overall view of the hotel was excellent, the staff were helpful and understanding, I would recommend this hotel to anyone I know who will be visiting Benedorm. The location of the Hotel suited all our needs and there are several good eating places in the neighbourhood, it is only five minutes to the promenade and beach.

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Barcelona, Spain
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

You won't go wrong stopping off here.!! Perfect spot for staying in Benidorm , perfect price , and a pleasant experience. Would have no problem recommending to others. Bar prices not unreasonable. Ideal location.

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Senior Contributor
36 reviews 36 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I plus 2 friends stayed at the Diplomat for 2 nights. We had not previously stayed in a Servigroup hotel, but our friends had. We chose the hotel due to proximity to the paseo (only 2 short blocks behind the seafront) and proximity to old town. We did look at other 4 star hotels nearby but thought... More

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Dublin, Ireland
3 reviews 3 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having stayed at other Hotels from the Servigroup range we would rate this hotel highly.The spa facilities very good disappointingly though you had to pay €6 for the pleasure. Foodwise meals were ok but we would have liked a better selection of meats on offer.Desserts however were divine. On the whole we found the staff very friendly and helpful with... More

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Bolton, United Kingdom
18 reviews 18 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

Friendly, clean, good location, amazing breakfast but just not value for money. Having visited Benidorm many times over the last few years this is probably the nicest place I've stayed and an ideal location however I just don't think that it's worth the price premium over the others. Would recommend the Helios for a similar hotel at a better price.

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Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear guest, We would like to thank you for your comments. We sincerely apologize for not meeting with your expectations on this occasion. Be assured that your comment has been taken into account. Kind regards, Customer Service. More

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 8, 2014

I had often wondered what Benidorm had to offer with so many people talking about it and taking repeat holidays there. So for my 60th birthday my booked me a surprise trip there. We stopped in the Hotel Diplomatic. Which I have to say was excellent in every respect. The rooms were very comfortable and clean. My only negative comment... More

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Sawbridgeworth, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 16, 2014

Food excellent. very helpful staff. Set back two roads from the beach but only five minutes walk. Close to shops, bars supermarket. Smallish hotel (not high rise). Good size bedrooms, very good shower. Good balcony

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Broadstone, United Kingdom
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 14, 2014

Stayed in February 2014, but have also stayed here many times before. Always spotlessly clean with a nice 'clean' smell throughout the hotel. Staff are friendly and helpful. Hotel is situated between the old town and the 'British' end, so always a short, level walk to the beach (200mtrs), the old town (300mtrs), and the 'Brit' end (500mtrs). Mainly used... More

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Additional Information about Servigroup Diplomatic

Also Known As:
Servigroup Diplomatic Hotel
Servigroup Diplomatic Hotel Benidorm
Hotel Diplomatic Benidorm
Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Benidorm
#35 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Diplomatic 4*
Official Description (provided by the hotel):
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children’s playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Dogs permitted up to a maximum of 5 kg (check with the hotel for restrictions and supplements).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request. ... more   less 
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