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All 192 Benidorm hotels

Servigroup Diplomatic

4.0 of 5 Hotel   |   Calle Gerona 9 - 11, 03503 Benidorm, Spain
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Servigroup Diplomatic
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Ranked #41 of 192 hotels in Benidorm
A recent review
5 of 5 stars Reviewed July 1, 2014
Karen H Chesterfield, United Kingdom
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257 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Defiantly Not A 4* !! :sunbeds around pool dirty : Parasols/Bases Dirty :staff not pleasant / No Manners. :Food Awful / Luke Warm / under cooked . :Hot Pastries Lovely An Fruit Nice / Canteen Style. :Many rooms EG.. Bars Piano Rooms etc Not used just for show as far as we seen : Spanish Entertainment NOT for British tourists.... More

Was this review helpful? Yes 1
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear guest, We would like to thank you for your comments on TripAdvisor. We are sorry to see that all the efforts that we did to make your stay comfortable did not meet with your expectations. We have taken note of your comments to improve in the future. Kind regards, Customer Service. More

A TripAdvisor Member
5 of 5 stars Reviewed July 10, 2014

Bar prices good, cheaper than some of the sea front bars. Good good, rooms good. Rooms overlooking the pool area get the best view and the sun in the morning. Not the best soundproofing. Try for a low numbered room at the small pool end if you don't want to listen to the entertainment which in July goes on till... More

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 1, 2014

The location was perfect as we did not want to be in the lively area. We were given our key and when we got to the room realised it was overlooking the entertainment area by the pool. Went back to reception and explained we would prefer a quieter room and they immediately changed our room with no hassle. Safe rental... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

I quite liked this hotel for the location, just a stroll from the beautiful Old Town and a stroll in the other direction to the livelier side.However, rooms are very small, bed very hard and aircon not good. Rooms on higher levels are better as you could be just looking at a wall. Food good and bar prices are very... More

Was this review helpful? Yes 3
Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

Best servo group hotel I have stayed in.stayed full board and found the food very good for all three meals. Single room just right for one person and walk in shower fine with constant hot water. Wine not expensive with meals and the service also quick to clear tables.look forward to my next stay.

Was this review helpful? Yes 2
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

Excellent centrally located hotel. Close to Spanish bars and restaurants. Near beach. Just a stroll from the Old Town. Comprehensive buffet breakfast. Lovely bar area - great cocktails! We were visiting Benidorm for the first time with friends - and taking in the Benidorm Palace show. Would highly recommend this hotel. Staff were courteous and efficient.

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014

Hotel was excellent and everything we expected from Servigroup . All of our party said they would stay at The Diplomatic if we visited Benidorm again. Hotel was in a good location with plenty of bars and restaurants nearby.Staff were very friendly and attentive.

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1 review
5 of 5 stars Reviewed April 15, 2014

The overall view of the hotel was excellent, the staff were helpful and understanding, I would recommend this hotel to anyone I know who will be visiting Benedorm. The location of the Hotel suited all our needs and there are several good eating places in the neighbourhood, it is only five minutes to the promenade and beach.

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Barcelona, Spain
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 9, 2014

You won't go wrong stopping off here.!! Perfect spot for staying in Benidorm , perfect price , and a pleasant experience. Would have no problem recommending to others. Bar prices not unreasonable. Ideal location.

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Senior Contributor
37 reviews 37 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 3, 2014

My husband and I plus 2 friends stayed at the Diplomat for 2 nights. We had not previously stayed in a Servigroup hotel, but our friends had. We chose the hotel due to proximity to the paseo (only 2 short blocks behind the seafront) and proximity to old town. We did look at other 4 star hotels nearby but thought... More

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Additional Information about Servigroup Diplomatic

Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Servigroup Diplomatic 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Servigroup, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Servigroup Diplomatic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Servigroup Diplomatic Hotel Benidorm
Hotel Diplomatic Benidorm

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Hotel & grounds (9)
Room/suite (7)
Family/play areas (2)
Pool/beach area (6)
View from room (7)
Dining (9)
Other (17)

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Hotel & grounds (11)
Dining (3)
Room/suite (1)
Pool/beach area (2)
Other (27)
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#21 Luxury Hotel in Benidorm #31 Family Hotel in Benidorm #41 Top resorts Hotel in Benidorm #41 Business Hotel in Benidorm
Hotel Class
Official Description (provided by the hotel)
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children’s playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Dogs permitted up to a maximum of 5 kg (check with the hotel for restrictions and supplements).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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