Rooms are dated but clean, clean towels daily, service was very good at the bars quite good in the restaurant. The magic cafe with Him'n Her gave us very good entertainment so much so that we only went out for a drink one evening during our week away. more

The Magic Cristal Park welcomed us back to Benidorm once again. Situated in the Old Town, near to the shops and the beach, the hotel is also popular with the Spanish guests. It was Fiesta time during our stay and this was a sight to behold! The hotel is always clean, the domestic staff work extremely hard to ensure everywhere... more

As many others have posted on here, do not be fooled by the glamourous photos used in brochures - they have no likeness at all to the reality of the hotel. Location is perfect for the old town and both beaches/port. The hotel itself is very dated and needs a refurb desperately. The spanish guests are treated very differently to... more

Honestly... no sour grapes here, but..... Please don't waste a week at this Hotel finding out what we are going to tell you (in order of priority) for nowt! 1 - Numerous rooms burgled whilst we were there, (with no follow up of any consequence). 2 - Accommodation extremely dated and basic although daily room change service was adequate. 3... more

Went with my mum and my two children (12, 8 ) had a fantastic time, our room was great four beds two tv's plenty of storage space. Food was lovely I especially loved my roast beef and roast pots for sunday lunch. Spotless clean room and towels changed daily. Friendly staff. Magic cafe was brilliant entertainment with something for everyone.... more

We were packed to leave when our room was burgled.Anything of any value. jewellery. money, tobacca, cigarettes, perfume etc gone. Management refused to call police saying WE had to go and report it ourselves. By the time we had finished at the polce station and returned with fingerprint guys NO prints culd be found. Police confirmed room had not been... more

Just back from the Magic Crystal and had a fantastic holiday. Staff were excellent in the bars and restuarant. Always something on the menu for everyone, and plenty of it. The room was clean and we even had a balcony this time, but the highlight of the holiday was Him 'n Her, Andy and Anne Marie were the best entertainment... more

ignore all the moaners & groaners comments on this hotel cos any faults you might find pale into insignificance when you add up all the pluses the hotel is in best location for both levante & pontiente beaches and you can use the free hotel bus to get about and visit the other great hotels in the group or the... more

the magic cristal park is the most fantastic place to stay..we have been here 12 times now over the last couple of years and wouldnt change it for the world....its well equiped for disabled people, like my nan...the waiters and staff are excellent, always a pleasure to talk to and hard working! especially anita and steve.. all the others seem... more