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All 193 Benidorm hotels

Magic Cristal Park Hotel

3.0 of 5 Hotel   |   Calle Ruzafa 14, 03500 Benidorm, Spain
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Magic Cristal Park Hotel
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66%
Ranked #70 of 193 hotels in Benidorm
A recent review
3 of 5 stars reviewed yesterday
marius p
  • Overview
  • Reviews (1,230)
  • Photos (334)
  • Amenities
  • Q&A (2)
  • Room tips (190)
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1,230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed yesterday NEW

I staid in The hotel for 7 nights, and payd 700euro for ultra all inclusiv. The furniture in The rooms are a little old. Food in hotel ist good, have two restaurants, on the -1floor its a bit crowded, on the -2floor is more confortable,but the Food is almost the same. In The hotel are 2 bars, one for the... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

just back from 2 weeks at the majic Crystal park hotel benidorm was concerned about some of the reviews before we went there were 8 members of my family including 2 small children our rooms were perfect spotlessly clean the food was excellent the staff especially the 2 waiters in the british restaurant who were really nice to the children... More

Was this review helpful? Yes 4
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Kenny G, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that... More

Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in January for 5 nights. My husband, who loves to moan, could only complain that he had nothing to moan about. Rooms are a bit tired but are clean and well serviced. The food was excellent with lots of choice. All inclusive drinks may be local spirits but of a good standard. We are returning with friends in... More

Was this review helpful? Yes 3
Santiago S, Gestor Hotel Cristal Park. at Magic Cristal Park Hotel, responded to this review

Dear Lesley C from Southend-on-Sea, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and... More

Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

just back from a 10 day holiday, we stayed in the Magic Cristal Park, must admit very disappointed with the room, it was very dark due to there being a wall about 6 to 10 foot outside of our window, to be fair we was offered another room with an extra charge but would have to wait until one came... More

Was this review helpful? Yes 4
Santiago S, Gestor Hotel Cristal Park. at Magic Cristal Park Hotel, responded to this review

Dear Lilian R from Lancaster, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

wat can I say go 4 hol a year but this place is the pits food would not feed it to a dog get there mon night and cried tues to come home it was that bad and as for shops there follow u about as if u going to steal there thrash worse hol ever been to would never... More

Was this review helpful? Yes 3
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

In response to the review of the tripadvisor member newhie186…form London, UK, On the other hand, we have an external monitoring quality system that audits the satisfaction of our guests. Here are the results which are positive in every item of our service: Hotel Magic Cristal Park Date 6/5/14 74 surveys delivered CONCEPT OBTAINED MÍNIMUM REQUIRED A&E ATENTION 1,898 1,600... More

Somerset, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a 3 night break. We stayed 26th til 29th June 2014..there were 8 of us in total ( 4 couples) celebrating a 40th birthday...it was magic from start to finish..rooms were clean & tidy and quite large..food was excellent plenty of choice for everyone..pool & terrace were fab..staff were amazing so friendly and helpful and nothing... More

Was this review helpful? Yes 6
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Dawn S from Somerset, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and... More

leicestershire
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to the Magic Cristal Park Hotel in June to Celebrate Our Wedding Anniversary the Receptionist was very helpful to us when we checked in. Yet Again We Had A Wonderful Time All the Hotel Staff Did A Brilliant Job we had a room on the sixth floor with a big balcony and sea view the food was excellent... More

Was this review helpful? Yes 4
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Anna066 from leicestershire We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

Broxburn
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very slow check in and confusion all around with regards queue or not to queue and where to queue. Lady at reception was nice and explained everything to our satisfaction. Stayed 15 June 2014 for 4 nights all inclusive and found the food ok. Hotel is dated but clean and reasonable location, staff overall were friendly and polite. Doubt whether... More

Was this review helpful? Yes 2
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear John Broxb…from Broxburn We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

Cambridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed there from the 3rd April till 6th April. From the outside you may begin to cry arriving at this hotel. The inside reception is not better and badly needs modernising/decorating. The receptionist was rude and abrupt and upon leaving the same receptionist tried to swindle us out of our deposit. That aside the rooms are basic but clean.... More

Was this review helpful? Yes 1
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

In response to the review of the tripadvisor member Rossige form Cambridge, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of... More

Chesterfield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our holiday was from 7 to 14 June. The hotel is as good as ever, 6th visit here and will be returning again soon. Also stopped here November 2013. The food as usual is excellent, tapas, salad, a variety of hot and cold meats. If you are veggie they are happy to bring you a veggie platter, if you speak... More

Was this review helpful? Yes 1
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Dianew555form Chesterfield, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

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Additional Information about Magic Cristal Park Hotel

Address: Calle Ruzafa 14, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Magic Cristal Park Hotel 3*
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Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Swimming Pool
Hotel Style
#70 Top resorts Hotel in Benidorm #70 Business Hotel in Benidorm
Hotel Class
Number of rooms
458

Questions & Answers

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