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All 194 Benidorm hotels

Magic Cristal Park Hotel

3.0 of 5 Hotel   |   Calle Ruzafa 14, 03500 Benidorm, Spain
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Magic Cristal Park Hotel
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65%
Ranked #65 of 194 hotels in Benidorm
A recent review
5 of 5 stars reviewed yesterday
AlanRevitt Sheffield, United Kingdom
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1,116 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
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English first
Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Since 2001 we have been returning to Benidorm to The Magic Group of Hotels. Over 70 weeks of holidays we have spent with them. 60 plus weeks we have holidayed at The Magic Cristal Park Hotel and the other weeks at their other hotels. Why do we keep coming back? First of all we have many long stay friends who... More

Was this review helpful? Yes 3
airdrie
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a great holiday. Staff all helpful, Trevor Anita were excellent behind the bar. Charlie great in the magic cafe and around the pool. Food good, you can always get something. There were some hen and stag parties put in this hotel most of them were ok but wouldn't like to be at the height of the season when they... More

Was this review helpful? Yes 1
Santiago S, Gestor Hotel. at Magic Cristal Park Hotel, responded to this review

Dear dreamfail...airdrie We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures... More

Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

To start off, we were a stag party, but as I was the youngest at 40, we were not the stereotypical boys on the lash. I was the first of the party to arrive, as the rest of the group narrowly missed their flight. There was some confusion about booking in, a couple of emails sent & eventually I got... More

Was this review helpful? Yes 2
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Nickthest, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would just like to thank the staff, bar staff and entertainment staff on making our holiday a great one. Please do not believe all reviews we had a fantastic time. With Anita and Trevor, Magic cafe, Mark,entertainment, Charlie in charge of games and other activities. And Juan who really sorted some rowdy young men out on the terrace. Thanks... More

Was this review helpful? Yes 1
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear elaine195, form Manchester, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external... More

county durham
Contributor
18 reviews 18 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed from sat 29th march to Tues 1st april party of 10 girls had a gtreat time weather perfect hotel was fine for what we wanted very clean basic rooms clean towels everyday nice staff food and drink very good great time had by all .

Was this review helpful? Yes 1
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear layto, from county durham We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external... More

Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just return from benidorm 15march to22 had fab time food good weather good every thing you wanted my husband was seventy while we were there and the hotel made it really special decorating table in dining room and also bubbly also table in the entertainment room had balloons and bubbly the entertainment was good mark & Eddie put a... More

Was this review helpful? Yes 1
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Kath31519...Northampton, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that... More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just stayed here on a hen party weekend ... We were supposed to stay at a sister hotel but were moved due to refurbishment! We arrived and automatically charged 40e each deposit even though we had confirmed on booking we wouldn't have too! The rooms were basic! The food was okay a good enough range the English bar staff were... More

Was this review helpful? Yes 3
Santiago S, Gestor Cristal. at Magic Cristal Park Hotel, responded to this review

Dear Claire P Liverpool, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just back from a long weekend break 15th March and stayed at this hotel due to last minute cancellation from the magic rock that was originally booked in may 2013 where do I start ,We were told that we had been upgraded (from a 4star ...to a 3star?) the Spanish ruled the place they were rude they owned the lifts... More

Was this review helpful? Yes 3
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear Michael H, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that... More

Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

me and my friend was at this hotel in march did not enjoy it there, when we arrived had to wait 2hrs for room to be ready, was told we had a great room very expensive room lucky to be getting this one over looking the park, said to them that we had paid for upgrade at magic rock in... More

Was this review helpful? Yes 2
Santiago S, Hotel Manager at Magic Cristal Park Hotel, responded to this review

Dear marilyn20... Edimburgh, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

midlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First impressions were that the hotel was in need of a refurbishment , has it looked tired and dated. But staff were friendly , food was good and plenty of choice, location very good. However the hotel seems to have policy of entertaining stag & hen parties leading to sleepless nights . Would not recommend this hotel for families, and... More

Was this review helpful? Yes
Santiago S, Hotel Manager. at Magic Cristal Park Hotel, responded to this review

Dear valiants, from midlands We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

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Additional Information about Magic Cristal Park Hotel

Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park
Address: Calle Ruzafa 14, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#49 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Magic Cristal Park Hotel 3*
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