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Servigroup Castilla

#10 of 194 Hotels in Benidorm
Certificate of Excellence
Calle Jaen 3, 03503 Benidorm, Spain
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Best prices for: 1 room 1 guest
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Servigroup Castilla
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Servigroup Castilla
Servigroup Castilla
Servigroup Castilla
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580 reviews from our community

Traveler rating
    341
    179
    54
    3
    3
See reviews for
110
297
30
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Servigroup Castilla
See the most recent reviews
Sheffield, United Kingdom
Top Contributor
177 reviews 177 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 14, 2012 via mobile

Stayed here in October 2012 for 6 nights, the hotel is in an ideal central location just a short stroll from the beach, the old town, and the nightlife if wanted the entertainment is there whatever you want. The weekends are packed with stag/hen parties so be prepared for noise, crowds and unfortunately the Brits and their drunken loutishness. We... More 

Was this review helpful? Yes 3
cumbria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2012

We stayed there for 1 week at the end of Sep and the staff where very friendly .The food was lovely couldnt fault it .The hotel was lovely and clean it said a 4 star and it was a 4 star .We will def be going back next year it was in a nice quiet part but in easy reach... More 

Was this review helpful? Yes 2
Wigan, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2012 via mobile

The hotel staff are friendly and will do anything to help house if you ask We stayed on the 6th floor. The room had flat screen TV, fridge & a safe. The decor was a little dated but was clean and to be honest we didn't spend that much time in the room. Overall I thought it was a good... More 

Was this review helpful? Yes 1
kent
Contributor
17 reviews 17 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2012

We staid at this hotel for 1 week at the end of September. The hotel is absolutely spotlessly clean and the staff are very nice and friendly. The rooms themselves are smaller that other hotels that we have staid in but were nicely furnished and had a small fridge in them which is always usefull, free air conditioning and a... More 

Was this review helpful? Yes 1
Newark-on-Trent, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2012

Once again we have really enjoyed the the friendliness of the staff at this hotel.The greeting we received when booking in was fantastic, to be remembered as we were, considering the amount of guests that pass through, was simply amasing. The food was fantastic, with a great variety of dishes to choose from. The thoroughness of the cleaning staff had... More 

Was this review helpful? Yes 3
altrincham
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 2, 2012

we have visited the castilla 6 times over the last two years. The standard cleanliness politeness of staff is still excellent. We find this hotel a relaxing one no loud music played around the hotel. Staff very helpful I requested a pool side room previous to my arrival. However was not given this. We had only been in our room... More 

Was this review helpful? Yes 2
Northumberland uk
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 27, 2012

We think this hotel is well situated for all the ameneties and is well run with excellant friendly staff and most importantly, good food. We find that the clientelle are of the age ranges similar to our own and there is never the early hours noise found in some hotels with intoxicated people arriving back, slamming doors,moving furniture around etc.

Was this review helpful? Yes 5
falkirk
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 25, 2012

This was our first trip to this hotel,we have been to numerous hotels and apartments over the last 15 years of visiting benidorm,and we found that it ranked very near the the top for us.The staff are so pleasant and helpful,the cleaners never missed a day and even when we managed to break a glass on the balcony the cleaner... More 

Was this review helpful? Yes 3
Limerick
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 22, 2012

This was our second time staying at the Castilla and again we enjoyed our stay. We noticed several couples from last year and found out that guests regularly return to this hotel. This I found reassuring, as people will only return if they are happy with the service provided. Overall, no complaints.Staff are very friendly and helpful, Food is very... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 21, 2012

just back from this hotel on 18th sept 2012 i am booking to go back next year.the staff are very friendly and the reception staff went out of their way to do everything to help.the hotel is spotlessly clean and it is just in the right location, if you want to go out at night to the bars and shows... More 

Was this review helpful? Yes 3
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