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All 194 Benidorm hotels

Servigroup Castilla

4.0 of 5 Hotel   |   Calle Jaen 3, 03503 Benidorm, Spain
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Servigroup Castilla
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Ranked #9 of 194 hotels in Benidorm
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
DawnyBev Lincoln, United Kingdom
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438 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Lincoln, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wow what an absolutely fantastic experience. The staff are so friendly and helpful especially the senora who welcomed us and in the restaurant they could not do enough to make our stay the best for a long time

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We live a couple of hours down the coast from Benidorm in Almeria province and take short breaks in in the town to watch the live acts in the music bars. This is, by far, the best of the hotels we've stayed in. Well positioned, a short walk from the beach and the lively shows, the hotel is clean and... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got back 2 days ago after a thoroughly enjoyable stay. Staff friendly throughout, always a hello, smile and a chat. Hotel probably about half full so plenty of sun beds. Meals were plentiful and tasty. Free trip to Benidorm palace was a nice bonus. Around the town there is the usual abundance of choice in the way of entertainment saw... More

Was this review helpful? Yes 2
Basildon, United Kingdom
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned home after a 10 night stay at the Castilla. As always we had a lovely time. Nice to see friendly staff who are more than happy to go the extra mile. We will be returning again later this year.

Was this review helpful? Yes 4
Tees Valley
Top Contributor
56 reviews 56 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had an enjoyable 5 night break at the Castilla, one of the smaller Servigroup hotels set about four blocks back off the main Calle Gerona. Benidorm regulars, it was a hotel we fancied trying, having stayed at many other 4 star hotels in the resort. First impressions are of an immaculate hotel blighted by no fault of it's own... More

Was this review helpful? Yes 5
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on 7th March 2014 with a group of friends for my 50th birthday. Cannot rate this hotel highly enough, the staff were extremely helpful and friendly and everywhere was spotlessly clean. The weather was great as well and the the drinks and food were very nice and cheap. Stay here you will love it.

Was this review helpful? Yes 2
Saundersfoot, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

drove up the coast from Pilar de la Horadada,for a four day break.Cannot fault the Castilla.Food good location excellent,easy to park.Staff very helpful,hotel spotless. Free trip to Benidorm Palace was again very nice. Will be back once again. John and Juanita

Was this review helpful? Yes 2
12 reviews 12 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely well maintained and so clean you can eat your dinner off the floor! Good quiet location... never heard a thing at night and soundproofing of rooms good. Entertainment low key. If you want pistol shooting and darts games and pool games you won't find it here, and evening entertainmnet is on on a Saturday and Sunday only. A free... More

Was this review helpful? Yes 4
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear guests, Thank you all for your nice comments about our hotel and staff. It is a pleasure for us to know that you have enjoyed your stay in our hotel. We hope to see you all in the near future. Kind regards, Customer Service. More

Preston, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent Hotel, staff cannot do enough. March weather great. Reluctant to recommend hotel, as it will become too popular!! Cleaning staff very efficient. Rooms and Hotel immaculate. Even the unfinished Cultural Centre opposite no longer detracts from the location, as all the cranes have been removed.

Was this review helpful? Yes 1
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent the last two weeks here, wonderful food, very clean and staff very pleasant and couldn't do enough for you. And special mention for jackie rogers who is most helpful and servi group have done well by having an English contact. In each hotel. Looking at coming back in June.

Was this review helpful? Yes 1

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Additional Information about Servigroup Castilla

Also Known As:
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Hotel
Hotel Castilla Benidorm
Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Benidorm
#10 Family Hotel in Benidorm
#14 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Castilla 4*
Official Description (provided by the hotel):
Hotel located 500m. from Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children’s playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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