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Servigroup Castilla

#11 of 195 Hotels in Benidorm
Certificate of Excellence
Calle Jaen 3, 03503 Benidorm, Spain
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1 room 1 guest
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Servigroup Castilla
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649 Reviews from our TripAdvisor Community

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Traveler rating
    384
    204
    55
    3
    3
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127
328
36
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • Portuguese first
  • Russian first
  • Spanish first
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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Quick check in even although I forgot to print off my hotel voucher. Plenty of sun beds no problems there. No towel hire service available had to buy some haven't needed to do that for years. Food plenty of variety and very tasty, we up graded to full board and were very happy with choice during the week we stayed.... More 

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London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a week with a friend and I was so impressed. It's 5 minutes away from the beach so really good on location. All the staff are lovely friendly and extremely helpful. Special thanks to the staff in the restaurant they were so attentive with everything. The receptionists were great too and were helpful in... More 

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essex, uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed 8 nights. Beautiful hotel. Friendly staff, very clean. So quiet . my 6 year old loved Nicolas in the dining room. Lots of families,as well as couples. Wonderful location. Love the old town. Food yummy, different themes every night. Always something to choose from. I loved the cheese,ham, tomato and pate on toast for breakfast, yummy. Can't wait to... More 

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Northumberland, United Kingdom
Level Contributor
141 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had a quick check in ( make sure you have your hotel voucher). Reception staff very friendly and helpful. We were given the best room in the hotel room 1101. Highest floor on the end with great views over the pool and partial sea views. The rooms are quite spacious with plenty of storage space. The air conditioning was... More 

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Bolton, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 5 night break. Could not fault the hotel. Food excellent, cleanliness excellent, staff were very friendly. Always sunbeds available near pool and sun terrace. Great location, just near enough to everything yet quiet at night

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Perth
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 4 time in Benidorm but the first time in the Castillla hotel ,the hotel is in a very good position near too everything but far enough away from the noise.The reception staff are excellent we asked to change our room and this was done in a flash, Gemma and Naomi are a credit to this hotel. The... More 

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Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived and hotel staff were very friendly. We put our cases into our separate rooms and had lunch in the restaurant. We were full board so only paid for our drinks. Fantastic selection of food available and very well presented. A huge thank you to Nico, Pilar and Paulo, who were very helpful, friendly and altogether fantastic members of... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 28th July 2015 until 04th August 2015 and we had a fantastic time lovely staff great service and some of the best food we have had in any hotel. Air conditioned throughout which was heaven at night. Quite pool area plenty of sunbeds thanks for a great stay we will return.

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Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Took son and his family to Castilla they have a one year old daughter The hotel staff were excellent with my granddaughter mainly Spanish families staying there a nice and quiet hotel away from the noisier parts of benidorm

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Tyne and Wear, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean, quiet, good food and very friendly staff, 3rd time to this hotel and will certainly stay here again. Approx half mile from the square, but this suits us as a family and is closer to the old town which is beautiful.

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