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All 192 Benidorm hotels

Servigroup Castilla

4.0 of 5 Hotel   |   Calle Jaen 3, 03503 Benidorm, Spain
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Ranked #10 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
jonrick Sussex England
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516 reviews from our community

Traveler rating
    300
    164
    46
    3
    3
See reviews for
100
260
28
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sussex England
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a lovely five night stay at the Castilla on a full board basis. I had requested a high floor pool view room and that's exactly what I got! I was also very pleasantly surprised that my room was ready when I checked in as I had arrived in resort after an early morning flight from the UK. Mariano on... More

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here as part of my stag party in June of this year. My brother had organised the trip for about 17 of us and we didnt really know what to expect as we hadnt paid that much for the whole trip. When we arrived, our flight had been delayed for a good few hours. We had missed dinner,... More

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Lisburn, N. Ireland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Last year, we stayed at the Castilla and were happy to return there for 10 nights from 29 August till 8 September. Once again, we were more than satisfied with everything. The Reception staff were delightful. No matter how busy, they were polite, efficient and nothing was too much trouble. Rooms were spotless and service was excellent. Standard of food... More

Was this review helpful? Yes 2
stoke on trent
Contributor
11 reviews 11 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks go to all the staff at the Hotel Castilla for making it a great holiday. When we arrived the young man on reception could not have been more friendly or helpful. The room was exactly what we had wished for, cleaned to perfection, bed linen and towels changed every day. The food was quality food cooked well and a... More

Was this review helpful? Yes 1
Stevenston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having been back a week now getting round to reviewing, my partner and myself had such a lovely relaxing holiday at the castilla we have already booked up to return again in july. Rooms were very spacious and spotlessly clean and with it being so hot was so nice having fridge available which was a blessing. Rooms were cleaned on... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What a gem of a hotel this is!!! Stayed here for a week and what a week it was. The hotel is in a great location to enjoy all benidorm has to offer while being in a quiet little street. The hotel is a 10 minute walk to the old town and there is a lot of great restaurants within... More

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Doncaster
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the best we have stayed in. Staff friendly ,would do anything for you. Room cleaned everyday, bedding & towels changed everyday if needed. No stag /hen parties there while we were there. Near to entertainment but far enough away to be quiet Breakfast - excellent but evening meal not a lot of English choice and not always warm.... More

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Swansea
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just come back from the Castilla last weekend and we had a great time there. Having stayed in other hotels before e.g. The Dynastic, Fiesta Park, this was by far the best. The rooms are quite spacious and spotlessly clean. Bedding and towels are changed daily and the extra little touches like a fridge in the room are an added... More

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Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing much wrong with this hotel ,the service was good and the rooms and hotel in general were very clean.Food was good and there was a wide variety. Only thing that was not up to par was the pool,there were scum mark all round the tiles (nothing that a good scrub would not sort). Just had a feeling that it... More

Was this review helpful? Yes 3
Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

let me start by saying this is a really good hotel the cleanliness is second to none and we really enjoyed our stay there. the food was good and plentiful with a wide choice and i think that you could choose lunch or dinner was brilliant as it meant if you wished to eat out on an evening you could... More

Was this review helpful? Yes 4
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Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Castilla 4*
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm

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