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Servigroup Castilla

#11 of 194 Hotels in Benidorm
Certificate of Excellence
4.0 of 5
Calle Jaen 3, 03503 Benidorm, Spain
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Best prices for: 1 room 1 guest
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Servigroup Castilla
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Servigroup Castilla
Servigroup Castilla
Servigroup Castilla
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574 reviews from our community

Traveler rating
    337
    178
    53
    3
    3
See reviews for
108
294
30
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As this was our first visit to benidorm we were not sure what to expect, on arrival we were made very welcome from the front of house staff member as we had arrived during lunch service he told us that even though we were near to the end of service we could still use the restaurant that was the start... More 

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Keighley, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very good service - excellent staff, cant fault the hotel - value for money. Would recommend the hotel and I would use Hoteles Servigroup again. The only negative was I didn't have a towel for the swimming pool, however that is my fault not the hotels!

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An excellent 14 days at the Castilla 4 star hotel. The choice and quality of food was very impressive. The staff always happy and very helpfull. Rooms always well cleaned by the maids. Very relaxing away from all the hustle and bustle.

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Neath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just arrived back from having a week's holiday at this hotel with my son and his partner. I can't speak highly enough of it. It was sparkling clean with delicious food and the staff were so helpful and pleasant. From the first minute I arrived I found the welcome so warm and nothing was too much trouble for anyone.It is... More 

Was this review helpful? Yes 1
Flitwick, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another excellent 14 days at the Castilla, cannot fault the hotel, on quality and VFM. This was our 4th stay and we will return in October. If there were any complaints, it was that to keep the 4Starshe rooms need updating.

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

no longer have 2 for 1 drinks so everyone goes out, therefore no entertainment. having said that, fantastic hotel and staff. plenty of choice at meal times, rooms clean and airy. pool area has plenty of sun beds with shade available.

Was this review helpful? Yes 2
Hartlepool, United Kingdom
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were staying in Benidorm on a three night break and chose the Servigroup Castilla because of the great reviews and ease of access as we had hired a car for the weekend. Although the hotel has its own car park at 10 Euros per night, we always managed to find a place in the street right outside so no... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Back from spending two wonderful weeks here. Brill hotel in an excellent position but close enough to every where. Food was excellent never went hungry. Jackie was most helpful, and most of the other staff are good as well. Back again in June.

Was this review helpful? Yes 2
Contributor
13 reviews 13 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Back for a fortnight on full board,from start to finish absolutely no problem. Reception is breeze,staff very polite and helpful,we asked for a pool view room,which we got,room very clean with bath,over bath shower,hair dryer.Breakfast,lunch and evening meal fantastic,loads of choice and hot. Wifi all over hotel which is free. Cant wait to get back there Staff 100% PS Proper... More 

Was this review helpful? Yes 3
Carlisle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again the stay at this hotel was first class, the staff from management to cleaners are excellent at their duties. They make you feel most welcome and relaxed.The food is very good all though you do hear some other guests complaining, but you cannot please everyone. This is oue second time this year at this hotel and we have... More 

Was this review helpful? Yes 2
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