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All 192 Benidorm hotels

Servigroup Castilla

4.0 of 5 Hotel   |   Calle Jaen 3, 03503 Benidorm, Spain
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Ranked #12 of 192 hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JennaD87 Wolverhampton, United Kingdom
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500 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Wolverhampton, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just came back from a two week holiday in the castilla with my friend and our families. cannot fault it! It's in a great Location 5 minutes from the Square and 10 minutes from the old town and 10 min to the see. Rooms were lovely and clean, Food was always fresh and had plenty of choice. Staff were friendly... More

Was this review helpful? Yes 1
blackcountry
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i have just returned from two weeks in castilla and have had a great time the staff very good on the desk very help full ,maids cleaning all the time food nice, bread great fresh.i would say it was as good as i have had in benidorm. it is the first time i have stopped in a servigroup hotel i... More

Was this review helpful? Yes 1
Alloa, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just back from Castilla Hotel. Excellent. Cant understand complaints about food we stayed for a week half board and ate in the hotel every night as the food was fab and varied every night. Rooms cleaned everyday. 5 mins walk from the many bars etc but good that you dont hear any noise at night. Staff very friendly and accommodating.... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My second stay here, family, full board, 10 days. Nothing out of ordinary, nor the food, the pool or the rooms. Wont come back, sure you can find better places in Benidorm. On the bright side, the personal is OK - except some in restaurant - , you get a free transfer from and to Alicante airport if booked directly... More

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Durham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location next to bars and restaurants. Short walk to beach. Rooms were very clean and were cleaned every day whilst we were there. Food was brilliant lovely, breakfast and lunches. We stayed on half board basis and changed our evening meal to have lunch instead, so we could still go out on an evening. Staff were friendly and professional.... More

Was this review helpful? Yes 3
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very comfortable quiet hotel with good food. Hotel located 10 minutes walk from Levante beach, 10 minutes from British square pub entertainment area and 20 minutes or so walk to Old Town with its tapas bars and shops.

Was this review helpful? Yes 1
Blackpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great area not too close but not too far from the sea front. It is a lovely hotel and well worth the price as it is a little more up market and this is reflected in the service provided.

Was this review helpful? Yes 2
Amble, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the fourth time we have stayed at the Castilla and it gets better. As usual the rooms are perfect with a good bathroom. Shower gel and shampoo is provided and clean towels on demand. There as a small fridge in which yo can put your water and wine. TV is HD and you can get many channels including... More

Was this review helpful? Yes 1
Swansea, Wales, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

Would definitely stay again, food ok, didn't look to eat out at all, stayed for 3night weekend break, good location mid way between Levante and Old Town, no good for people with walking difficulties as situated on a slight incline from the beach which took about 10mins stroll, also about 10mins from main entertainment street and Sunday market...

Was this review helpful? Yes 4
1 review
1 of 5 stars Reviewed July 15, 2014

1star hotel. Outdated. Not very clean. Rude staff. Balcony unsafe. Pricey. Entertainment rubbish. One iron for the whole hotel even though they cost about €20. Filthy pool area. Food not great Nd cold. General management not v professional. Stay somewhere else.

Was this review helpful? Yes 1
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear guest, Firstly, we appreciate your time and feedback, as this is our main tool to improve our service. Honestly, we are sorry if we didn´t manage to meet with your expectations. The Hotel Servigroup Castilla provides, as part of the 4-star offer, a full laundry service, i.e., clothes collection, washing and ironing if required. You should know, as an... More

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Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Castilla 4*
Reservation Options:
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Benidorm #7 Luxury Hotel in Benidorm #14 Best Value Hotel in Benidorm #19 Family Hotel in Benidorm
Hotel Class
Official Description (provided by the hotel)
Hotel located 500m. from Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children’s playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
Number of rooms
132

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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