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Servigroup Castilla

4.0 of 5 Calle Jaen 3, 03503 Benidorm, Spain
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Certificate of Excellence 2014
Servigroup Castilla
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Servigroup Castilla
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556 reviews from our community

Traveler rating
    326
    174
    50
    3
    3
See reviews for
102
283
29
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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    (121)
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    (67)
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Carlisle, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

What a great hotel, the Castilla has super staff, great food and is very clean. For the second time this winter here at the Castilla it's like coming back home, all one could wish for on a winter holiday. Peter and Judith

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Second visit to the Castilla with a group of girl friends. Not disappointed, rooms are good, clean and spacious. Request a pool view. Food us of a good standard and good choice. Great location. Entertainment is for older clientele, didn't bother us as we went out in the evenings. Think that the hotel could provide towels to use around pool... More 

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Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed over New Year with my husband and two friends. This is a spotlessly clean hotel. Staff are great and work hard to ensure you have a good time. Food is good with plenty of choice including English bacon for breakfast !! lots of fresh fruit, show cooking and even Jacobs cream crackers on at lunch and evening meal. The... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay most things great but why servigroup stopped buy on get one free on the drinks as it did damage to the bar at night as everyone was going out, the entertainment needs looking at as mostly Spanish but as I said great hotel fantastic hotel at Christmas and new year

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was really impressed with this hotel as a forty-something wanting to chill-out after the hustle and bustle of Christmas, Rooms were very clean, food excellent with plenty of choice (even back bacon as well as the normal spanish streaky variety). This hotel is well situated with just a short walk to the beach and shops. The hotel Staff deserve a... More 

Was this review helpful? Yes 4
East Yorkshire
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first Christmas & New Year at the Castilla and on the whole we were extremely satisfied with our choice. We were on the 9th floor, overlooking the pool, so had the afternoon sun. The rooms are very well laid out, plenty of room and plenty of storage space, the balconies are private, out of any breeze and... More 

Was this review helpful? Yes 1
Castleford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is really nice and clean, the food is good and there was plenty of choice. What makes this hotel though is the staff, they all work super hard and nothing is too much trouble. whilst there i was ill and had to go to the hospital and all the staff were so supportive and could not do enough... More 

Was this review helpful? Yes 3
Jedburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing staff. Lovely rooms. Great food and coeliac friendly. Excellent customer service. Love this place. This was our second stay and will definitely go back. They even managed to ensure that we had Christmas lunch with family members who were staying in a different Servigroup Hotel.

Was this review helpful? Yes 2
Preston, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our fifth Christmas at the Castilla. In the main the Hotel was as good as we had previously experienced. The staff on reception were very helpful in particular Jackie who sorted out a problem with our return transfers with Jet 2 as we were scheduled on the coach and Mariano who is a good advert for Servigroup. The... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Castilla is an excellent , friendly and very well run hotel. We spent 3 nights over Christmas there and enjoyed every minute of it. The food is excellent and the Gala Lunch was wonderful and had many lovely surprises throughout. We loved it so much we have already booked for next year. Well dome to all the management and... More 

Was this review helpful? Yes 3
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Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Servigroup, Priceline, Hotels.com, TripOnline SA and Odigeo so you can book your Servigroup Castilla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#4 Romantic Hotel in Benidorm
#5 Luxury Hotel in Benidorm
#12 Best Value Hotel in Benidorm
#17 Family Hotel in Benidorm

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