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Servigroup Castilla

#10 of 195 Hotels in Benidorm
Certificate of Excellence
Calle Jaen 3, 03503 Benidorm, Spain
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Servigroup Castilla
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629 Reviews from our TripAdvisor Community

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Traveler rating
    373
    196
    54
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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All months
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Back again,3rd time can't fault the place,check in so easy,room very clean with fridge,wifi free all over building,food plenty of choice and hot,staff brilliant,plenty of sunbeds.A great hotel to be in,a 10 minute stroll to beach passing bars etc.will be booking again

Was this review helpful? Yes 2
Coventry, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

went to Benidorm with the girls for a hen weekend hotel was in a fab location easy to walk every were you needed to get. we were food was really good even let us swopped dinner for lunch one day as we were going out

Was this review helpful? Yes 2
Preston, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this Hotel many times over the past few years and are made to feel most welcome by the reception staff when we arrive, either by Mariano or Jackie who are always most helpful and polite. The Hotel is very clean and the food is of a good standard the restaurant being run very efficiently by Nico... More 

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Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I cannot fault this hotel, had a really lovely stay at the Castilla with my best buddy and her parents. Situated in a good location, a nice 10 minute stroll to the beach and close enough to the bars and restaurants without being too close to all the craziness and noise! The entire hotel was spotlessly clean and the rooms... More 

Was this review helpful? Yes 1
Swadlincote, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As regular visitors to the Castilla, we cannot praise this hotel highly enough. Just back from another lovely, relaxing carefree holiday and already planning our next trip. The room, poolside, food, in fact everything is first class. Although all the Staff are great, special mention must be made to Jackie, who goes the extra mile everytime to help you. Perfect... More 

Was this review helpful? Yes 2
Nottingham, UK
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 5 nights with a friend. Simple check-in & our request on booking for a high floor facing the pool was granted. Loved the pool area - never had a problem getting a sunbed whatever the time of one's arrival. Room was very nice & housekeeping was immaculate. Decent size balcony for relaxing on. Bathroom was fine although the... More 

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Campbeltown, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel ,friendly staff, spotlessly clean. Only fault was dinner main course was sometimes a bit off a miss match.their special menu was first class. Jackie at main desk was a great help nothing was any problem five star

Was this review helpful? Yes 1
Saltburn-by-the-Sea, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel 5th June for one week and I really enjoyed my stay. All the hotel was spotless and nothing was too much trouble for all the staff especially Jackie. It is in a good location close to all Benidorm has to offer without getting disturbed late at night. We were full board and the food was lovely... More 

Was this review helpful? Yes 2
Morden, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have to say that the hotel was great. The service was excellent especially the reception with nothing being too small to make it a more enjoyable stay. The location is close enough to the bars, clubs, restaurants without being too close to be disturbed by it late at night or the small hours in the morning. We decided to go... More 

Was this review helpful? Yes 2
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015

Just back from a two week full board stay. I was greeted by the receptionist Jackie on arriving at this hotel. Over the course of my stay, this lady in particular made my stay very welcome and she was regularly on hand with any tips or advice required. I had chosen this particular hotel because of previous Tripadvisor reviews about... More 

Was this review helpful? Yes 5
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