Just back from a weeks stay at this hotel which my parents have stayed in several times and love so had high expectations. Hotel - reception staff ladies are lovely but one of the men was not so nice. Clean and well maintained. We didn't use the pool area as it was busy with loungers and the beach is only... More

Wonderful hotel ,clean rooms and very friendly staff , The restaurant has a wide range of food which you can always find a meal very clean and the food was always hot been there 4 times and planning our next holiday there.

stayed for two weeks in June. Found the room comfortable, and bathroom excellent. the staff are very friendly and helpful, although very busy always cheerful. Restaurant Manager, was extremely welcoming and made you feel special. Food is varied and plentiful, obviously not restaurant standard, but that would be impossible with so many people to cater for. had room overlooking pool,... More

booked this hotel with thomson because they advertised that ambassador 1 had been renavated dont think that a lick of white paint and a flat screen tv warrents this advert very dissapointed with our room.as you moved in your bed the bed moved aswell and they were very uncomftable as were the pillows like concrete . the air con unit... More

The reception area, luggage holding room, and room we excellent. We paid extra for a room overlooking the pool. Lovely big bathroom, cleaned everyday, cheap safety deposit box. Slight criticism there is a lack of drawers. Tea tray would have been appreciated but it is not common practice in Spain. Others have mentioned the beds being hard, but as we... More

Very nice hotel staff were very friendly and helpful couldn't do enough for you food was delicious over all excellent service would definitely recommend this hotel to anyone val and sue the geordie girls!

We have been having a winter week in Benidorm for the past 13yr & have stayed in the Abassador 5 times. A pleasant clean & friendly Hotel resteraunt Manager & staff very good, beds made & change of towels everyday. sometimes a grumpy old man on reception,but apart from him great. Not a place to stay if you want a... More

Just returned from the Ambassador, after a week and I felt this was just to long,In all fairness the room was clean, and staff were ok, however shower facilities as mentioned by previous reviewers were terrible, but we found if you do not lift the handle full up,i.e. less pressure this enables the shower to stay at one temperature, but... More

Just back from 2wks staying in the Ambassador. We just cannot fault this hotel, and how people do, baffles me. Yes I know, it wouldnt be right if everyone was the same. But we must be like a lot of others,because we are booked up again, in fact, we wouldnt stay anywhere else in Beni;.All the staff are excellent,from reception... More