Having been to Spain many times and been on several All Inclusives. this looked like a bargain. Not the cheapest but we chose a 4 star hoping for a better grade of hotel. Wrong!!! When we arrived, we parked in the hotel carpark, which is underground, beneath the hotel. We took the glass elevator to reception and checked in. I... more

Hello i will keep it simple. Very ignorant reception staff,well 99% of them, rude bar staff,very spanish Hotel, thats usually no prob We have been to plenty of spanish speaking places around the world but there was just a bad vibe in the hotel from most of the spanish guests toward pailer skinned gueats!! the food was weird and not... more

My sister and I booked this at the last minute, we chose Benidorm because it had the best weather forecast for the school October week.This hotel was good value going as full board. Mainly Spanish guests during our first 5 days or so. The room was quite big, plenty of space, good sized balcony and plenty wardrobe space. The bathroom... more

Just returned from Gran Bali Hotel after a four day all inclusive break with my wife. We had read good and bad reviews of this hotel but were not disappointed at all!! The staff were helpful albeit with limited English (much better than my Spanish though!); the food was superb and there was a large choice available; the bar and... more

Just got back from the Gran Hotel Bali. We have had a lovely holiday. Contrary to reports, the food has been lovely. Each meal time I was determined not to have much (to watch the waistline) but succumbed everytime! The desserts were mediocre but I have always found this to be the case in Spanish hotels. Although our room was... more

The hotel is a new build, very up to date, and has great facillities which can keep all the family occupied all day. We went for "Accomodation on arrival" and we had a massive shock when we were placed here. The staff were absolutely wonderful, and could not do enough for you. Although they did not speak a great deal... more

This hotel was a complete let down from the moment we walked through the doors of this hotel.the receptionist couldnt speak a word of english and took us ages to find our room.we had paid more for this hotel than any other so were expecting a better class.the room was dusty cigarette ash on the floor so my partner got... more

Having been recommended this hotel by a friend who stayed there two years ago i was really looking forward to the break. However we were told there was a happy hour and although the entertainment was repetitive it still would be good enough to watch. What we found was a hotel full of Spanish pensioners who apparently only enjoyed playing... more

Do not bring the guest into the room if you do not want to be charged an extra fee for double occupancy if you paid for single one. I know this from my own experience. When the guest left the room I had a knock on the door in 5 min with a security guard asking me who he was,... more