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Palm Beach Hotel

#95 of 195 Hotels in Benidorm
GreenLeadersGold level
Calle Oslo 2 | Calle Oslo Nº 2- 03503 Benidorm, 03503 Benidorm, Spain
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Palm Beach Hotel
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1,406 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1406)
  • Mar-May only
    (238)
  • Jun-Aug only
    (579)
  • Sep-Nov only
    (443)
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    (146)
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1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed her for a week B&B last week. All staff were very pleasant & we didn't have any problems with them. Maybe the people who say the staff were rude need to be respectful to the staff too. With regards to comments about things going missing we had 4 iPhones & an iPad that we left in the room on... More 

Was this review helpful? Yes 8
Hull
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel up cardiac hill. Nice walk down to the beach. Should be 3* not 4*. All rooms look over the pool with good views to the mountains. Staff very accommodating and helpful. Free bus tickets to/from hotel if you don't fancy the walk.Also free tickets to major attraction. Food is decent enough but could do with being less repetitive.... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very good hotel. The life guard Nerea is awesome and needs a payrise!! Food is Ok but after 10 days it got a little boring, more variation needed. The hill isn't as bad as people say it's only about 100 metres. For what you pay I don't think you could ask for much more. I would definitely stay here again.

Was this review helpful? Yes 4
Sunderland, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed here and I was there for a week with my sister and friend from 16 June to 23 June. Meals were not too bad but not much variety. Local School children stayed there for a few days so we were unable to enjoy the pool. It stated sunbeds not to be reserved... More 

Was this review helpful? Yes
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "pauline j", Thank you very much for sharing your experience with other Tripadvisor users. I thank you very much for your words to our staff and the services we offer. I apologize for not having satisfied at some point. We are glad you have enjoyed your holiday. Thanks again, and we hope to see you soon. Regards Javier García... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned from Palm Beach hotel a week ago. We paid less than £500 each all inclusive and expected nothing much. We were very surprised at what a fabulous holiday we had. The staff in reception, restaurant, bars and cleaners were all friendly and welcoming, joking with us and laughing at my Spanish and teaching me the correct words. We... More 

Was this review helpful? Yes 9
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Tina R", Thank you very much for sharing your experience with other Tripadvisor users. I thank you very much for your words to our staff and the services we offer. I will comment your words with the departments involved. We are glad you have enjoyed your holiday. Thanks again, and we hope to see you soon. Regards Javier García... More 

Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Have to agree with Saimzatron . We too had something go missing from our room, and strangly enough it was after the cleaner had been in .We did not report it thinking possibly we had mislaid it, now reading this i wish we had , I believe that Javier G, Gerente is wrong to accuse this person of blackmail and... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Giovanni T", Thanks for sharing your comment with the other TA users. Unfortunately things are not as easy as you coment. We need tests, but you do not. You can say and write whatever you want and nothing happens, but for the hotelier is not as simple as for you, you can write accusing, insulting, disrespectful and there is... More 

Travelers are raving about these Benidorm hotels

Blackpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Staff in restaurant and bar very rude. Didn't speak or understand English. Cater more for Spanish. Food left a lot to be desired. Fortunately, we booked bed and breakfast. Thank goodness. Cleanliness of corridors and public areas not very good. Lifts are tiny and only three in the hotel. Not enough for amount of clients in the hotel. The only... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Sandra D" Thanks for sharing your comment with the other TA users. We regret that we were unable to satisfy you during your stay. We appreciate that we have visited and we hope we give a chance again. Thanks for everything and we hope to see you soon, Regards Javier García DIRECTOR More 

Hunsbury
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Visited/stayed in this Hotel 4 times over the years. Last time about 8 years ago. Unfortunately It has slipped to a 3* Star, Reception area Chairs are dirty, material worn and sofa's are sunken with age. Sheets were not changed for 6 days and bathroom not cleaned to good standard. The food was medico Breakfast and Dinner, with same 'fruit'... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Fran N", Thanks for sharing your experience with other TA users. We regret not meeting your expectations. We welcome your suggestions. Thanks for visiting us and we hope to see you soon, Regards Javier García DIRECTOR More 

Blackpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family which consists of 3 adults and 2 children are here at the moment the food is excellent the rooms are clean, beds comfortable TV has UK channels the staff are very helpful and courteous. We are all inclusive the bar opens from 11am till 12pm yes the lifts are small and sometimes a bit slow depending on how... More 

Was this review helpful? Yes 8
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "jonger1", Thanks for sharing your experience with other TA users. I would greatly appreciate your comments. Thank you very much for describing services for those who are enjoying your stay with your family. If you have any questions, I am at your disposal, and you can ask me anytime at the hotel reception to personally help you with everything... More 

Amsterdam
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a week at the Palm beach hotel Benidorm , although its at the top of a steep hill ,a mini bus service every 10-15 mins takes you to the beach from 10 till 7pm daily, Rooms were cleaned daily ,Great choice of food which was excellent , staff were very helpful, we walked down to the beach... More 

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Alister M", Thanks for sharing your experience with other TA users.I would greatly appreciate your words. Thank you for your words and I´ll inform to the departments involved. We hope to see you soon. Regards Javier García DIRECTOR More 

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