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Palm Beach Hotel

#94 of 195 Hotels in Benidorm
GreenLeadersGold level
Calle Oslo 2 | Calle Oslo Nº 2- 03503 Benidorm, 03503 Benidorm, Spain
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Palm Beach Hotel
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1,410 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1410)
  • Mar-May only
    (238)
  • Jun-Aug only
    (583)
  • Sep-Nov only
    (443)
  • Dec-Feb only
    (146)
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Craigavon, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

The family (2 a + 2 Kids) stayed on an all inclusive basis for 10 nights at the Palm Beach hotel. Rooms -small tbh two double beds about 3 feet apart and both beds were very close to the walls (maybe 6”) there is a tv (with plenty of English and kids channels  ) mounted on the wall and... More 

Was this review helpful? Yes 5
Belfast, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went to Benidorm on a famly holiday there was five two in one room three it the other we were all there onclufce rooms could of done with a bit of up dating and the walls are paper thin so u will hear ones in the hall way but it's Benidorm so that don't matter the hotel is first... More 

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Sandra H", Thank you very much for sharing your experience with other Tripadvisor users. We greatly appreciate your words and we are delighted that you enjoyed with your family with our package included tickets to theme parks. We wish you a happy summer and you enjoy it We hope to see you soon, Greetings Javier García DIRECTOR More 

Wigan, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

There is very little not to like about this place. The worst thing is probably the lifts, which are definitely not coping with the amount of people there. If you're going to let that ruin a holiday for you, then you'll probably find everywhere a disappointment. Food is OK, some crazy combinations at times, but it's put on for very... More 

Was this review helpful? Yes 4
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Ben V", Thank you very much for sharing your experience with other Tripadvisor users. We greatly appreciate your words and we are delighted that you enjoyed with your family with our package included tickets to theme parks. Thanks for the words dedicated to our staff, and especially those who do their best to make the children to have fun... More 

Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Can't fault this hotel,food,drink,accommodation all very good.lifts were a small problem.we were on the 10th floor but walked it Down sometimes. Free bus and passes for theme parks were excellent,weather was great. People complaining about too many Spanish need to remember where you are! Can't remember the name of the girl who was the lifeguard,she was brilliant and needs a... More 

Was this review helpful? Yes 6
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "padraic m", Thank you very much for sharing your experience with other Tripadvisor users. We greatly appreciate your words and we are delighted that you enjoyed with your family. I apologize if we've failed at some point, and we appreciate your understanding and overall assessment. I wish you a happy summer and you enjoy it We hope to see... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed her for a week B&B last week. All staff were very pleasant & we didn't have any problems with them. Maybe the people who say the staff were rude need to be respectful to the staff too. With regards to comments about things going missing we had 4 iPhones & an iPad that we left in the room on... More 

Was this review helpful? Yes 10
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Leonieclarkson", Thank you very much for sharing your experience with other Tripadvisor users. We appreciate your words, trust and faith shown in us. Thank you for your integrity and honesty I wish you a happy summer 2016 We hope to see you soon, Best regards Javier García DIRECTOR More 

Hull
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel up cardiac hill. Nice walk down to the beach. Should be 3* not 4*. All rooms look over the pool with good views to the mountains. Staff very accommodating and helpful. Free bus tickets to/from hotel if you don't fancy the walk.Also free tickets to major attraction. Food is decent enough but could do with being less repetitive.... More 

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "ILB1", Thank you very much for sharing your experience with other Tripadvisor users. We greatly appreciate your words and we are delighted that you enjoyed your stay. I apologize if we've failed at some point, and we appreciate your understanding and overall assessment. I wish you a happy summer 2016 We hope to see you soon, Best Regards Javier... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel. The life guard Nerea is awesome and needs a payrise!! Food is Ok but after 10 days it got a little boring, more variation needed. The hill isn't as bad as people say it's only about 100 metres. For what you pay I don't think you could ask for much more. I would definitely stay here again.

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Robert H", Thank you very much for sharing your experience with other Tripadvisor users. We greatly appreciate your words and we are delighted that you enjoyed your stay. No doubt that I will inform of your comments to Nerea and to the departments involved. I wish you a happy summer and you enjoy it We hope to see you... More 

Sunderland, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed here and I was there for a week with my sister and friend from 16 June to 23 June. Meals were not too bad but not much variety. Local School children stayed there for a few days so we were unable to enjoy the pool. It stated sunbeds not to be reserved... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "pauline j", Thank you very much for sharing your experience with other Tripadvisor users. I thank you very much for your words to our staff and the services we offer. I apologize for not having satisfied at some point. We are glad you have enjoyed your holiday. Thanks again, and we hope to see you soon. Regards Javier García... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned from Palm Beach hotel a week ago. We paid less than £500 each all inclusive and expected nothing much. We were very surprised at what a fabulous holiday we had. The staff in reception, restaurant, bars and cleaners were all friendly and welcoming, joking with us and laughing at my Spanish and teaching me the correct words. We... More 

Was this review helpful? Yes 10
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Tina R", Thank you very much for sharing your experience with other Tripadvisor users. I thank you very much for your words to our staff and the services we offer. I will comment your words with the departments involved. We are glad you have enjoyed your holiday. Thanks again, and we hope to see you soon. Regards Javier García... More 

Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Have to agree with Saimzatron . We too had something go missing from our room, and strangly enough it was after the cleaner had been in .We did not report it thinking possibly we had mislaid it, now reading this i wish we had , I believe that Javier G, Gerente is wrong to accuse this person of blackmail and... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Giovanni T", Thanks for sharing your comment with the other TA users. Unfortunately things are not as easy as you coment. We need tests, but you do not. You can say and write whatever you want and nothing happens, but for the hotelier is not as simple as for you, you can write accusing, insulting, disrespectful and there is... More 

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