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Palm Beach Hotel

#96 of 195 Hotels in Benidorm
GreenLeadersGold level
Calle Oslo 2 | Calle Oslo Nº 2- 03503 Benidorm, 03503 Benidorm, Spain
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Palm Beach Hotel
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Palm Beach Hotel
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1,357 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this was our third stay at the Palm Beach so we knew what we were getting.Definately a 4star. The only real down ( or up) side is the location,up a very steep hill but we manage ok. The hotel does run a free bus service to and from the bottom however so no problem. Food as always was excellent with... More 

Was this review helpful? Yes 8
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On arrival in Benidorm the hill up to the Palm Beach is a bit daunting but that is catered for by two hotel mini-buses which run a shuttle service to and from the front all day. Booking in--no problem, we got the room we requested when we booked. One thing that strikes you about the Palm Beach is, it's clean,... More 

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Brian--W186403", Thank you very much for your words and share them with other TA users. I appreciate your comments and I assure you will reach the people mentioned. We are pleased that you have been happy with us and that you enjoyed your stay. Thank you for the respect you have shown to the staff and the fine education... More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Bring your hiking boots ....never a 4 star...food was ok room was ok ish ....staff ok .shuttle to town and back free but stops at 8 pm ..small pool .linnin shabby. Overall so so .....3 * at best ........... .. . . . . . .. .. .

Was this review helpful? Yes 2
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "allan o" Thank you very much for your words and share them with other TA users. I appreciate your comments and I apologize for not meeting your expectations. We hope to see you soon, Yours faithfully Javier García DIRECTOR More 

England, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Terrible hotel nothing like pics. Tiny lift not suitable for family Shabby rooms Tiny pool Kids playground all damaged! Advertised as a family hotel very poor! Food to great All inc gets nothing else much more than one extra meal and bog standard drinks. We checked out after the first night into another hotel a proper 4 star hotel (melia... More 

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Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Jenn J", Thank you very much for your words and share them with other TA users. I appreciate your comments and I apologize for not meeting your expectations. Everything including the AI is very well detailed in all marketing media, including information that you gave your travel agent before booking. I regret that it was not to your liking.... More 

Travelers are raving about these Benidorm hotels

Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't normally write a review but on this occasion I just wanted to make people aware if taking an iPad with you, make sure you don't leave your charger out. I came back to my room to find out my charger had been replaced with a different one which was damaged. We went to the reception to complain who... More 

Was this review helpful? Yes 2
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Kerry G", We apologize for any inconvenience and thank you for your comment. Just tell you that sure is a misunderstanding, surely you've already solved ... Regards Javier García DIRECTOR More 

Holywell, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nicely located just outside the main hustle of the town on an elevated site there is a private bus to town and back unfortunately one of the drivers tends to favour the Spanish clientele over the British ones , as for the hotel the food is repetitive but of a very good quality and well prepared this... More 

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Keith W", Thank you for your comments and for visiting us. I will discuss the points with the people and departments that you reported. We are glad you enjoyed your stay with us Thanks for everything and we hope to see you soon, Regards Javier García DIRECTOR More 

Northwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well it’s booked yet again our 3rd October fest from Rudheath Social Club, Northwich to the Palm Beach Hotel, Benidorm. This hotel has a very welcoming atmosphere and nothing is too much trouble. The food is good and plentiful, staff are very friendly and as a bonus the free transport to the beach is spot on, saying that you can... More 

Was this review helpful? Yes 5
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "555Smiley555" Thank you very much for your comments, for your excellent assessment and description of the service we provide to our customers. Congratulations to all of you and especially to Irene my sincere congratulations, A big hug and we hope to see you soon, Regards Javier García DIRECTOR More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed one night in May and that was enough. Personally can't see how this is a four star, the room was at best two star, basic rooms, terrible mattress, terribly overpriced, strayed in better places for a third of the price. Very disappointed!!!!

Was this review helpful? Yes 1
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "fonsbikes" Thanks for sharing your experience with other TA users . We regret not having met yours expectations. Yours faithfully Javier García DIRECTOR More 

spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Four days away sun shining Hotel very good most Spanish ,Up a very steep hill but do supply a free bus to the beach ,so if youare like to stay out late at night a taxie home , rooms quite big fridge and hairdryer supplied . Bath very slippery could do with a bath mat as you still have to... More 

Was this review helpful? Yes 3
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "cathy60", Thank you for sharing your trip with other TA users. We are glad that you enjoyed your stay with us. Thank you for your words. We will study the point says, and that I think is very useful. We thank you for visiting us this time, and will be happy to serve you again. Yours faithfully, Javier García... More 

Peterborough, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a short break at the end of April. We had no preconceptions of the hotel and hadn't read any reviews. I can state that the hotel was good. We booked full board, the meals were good quality, with plenty of it available as a buffet. You had to pay for any drinks at the table apart from breakfast... More 

Was this review helpful? Yes 6
Javier G, Gerente at Palm Beach Hotel, responded to this review

Dear "Phil D", Thank you for sharing your trip with other TA users. We are glad that you enjoyed your stay with us. Thank you for your words. We thank you for visiting us this time, and will be happy to serve you again. Yours faithfully, Javier García DIRECTOR More 

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