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Hotel class 2.0 of 5
Monaco, 5, 03500 Benidorm, Spain
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Reviews you can trust

66% Recommend
3.5 of 5 stars 154 reviews
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By trip type
All (154)
[ Date ] [ Rating ]
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5 of 5 stars
richie091091   1 contribution
Glasgow
Nov 10, 2009 | Trip type: Family New

Just recently back from benidorm and stayed at the regente. It was amazing. All the staff were so nice and friendly, the food was fantastic and the weather was great. would recommend to anybody. A five star hotel. more

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5 of 5 stars
jojoChesterfield   4 contributions
chesterfield
Nov 8, 2009 | Trip type: Family New

just returned from the regente and after reading the reviews before hand was quite dubious,this hotel is one of the best we have stayed in,very clean, staff always freindly, the food was excellent,the entertainment every night was brilliant,we stayed in turkey in august at the five star le blanche the only difference that this hotel had was porters, it was... more

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4 of 5 stars
sandgrownun48   3 contributions
Lancashire
Oct 17, 2009 | Trip type: Family
1/1 found this review helpful

Checking in was very quick, friendly reception staff. We were three adults in one room and it was rather cramped with not enough storage space....however it would have been fine for a couple. Safety deposit boxes in the rooms, 10euros refundable deposit , plus 2 euros per day. The food was excellent and anyone who can complain about it must... more

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3 of 5 stars
philipoldfield   2 contributions
sheffield
Oct 11, 2009 | Trip type: Family
1/2 found this review helpful

firstly let me say that the hotel staff are very good,especialy the resturant matrade.the beer is also very good(unlike most benidorm swill)the rooms are ample for 2.the bathrooms are fine.now lets get to the food.when we first went into the resturant we were quite pleased that you had to apply hand cleaner on your way in.you were then found a... more

Management response from
janmpspain, customer services maanger

We are very sorry to hear that you were ill whilst on holiday at the Regente. The health and safety of our customers is of the utmost priority to us ,which is why we follow a programme of very strict and regular Health and Safety inspections ,and from these we continually achieve outstanding results. We have the relevant documentation available...

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3 of 5 stars
redmanBirkenhead   1 contribution
birkenhead
Oct 8, 2009 | Trip type: Couples
0/1 found this review helpful

just got back from hotel regente would like to say its not hotels fault but me and my wife were both ill for 2 days with stomach cramps sickness and the runs we did notice people not using hand gel going into dinning room and touching food with fingers i think quite a few people were ill also our room... more

Management response from
janmpspain, customer services manager

We are very sorry to hear that you were ill whilst on holiday at the Regente. The health and safety of our customers is of the utmost priority to us ,which is why we follow a programme of very strict and regular Health and Safety inspections ,and from these we continually achieve outstanding results. We have the relevant documentation available...

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4 of 5 stars
janetteMerseyside   7 contributions
merseyside
Oct 6, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel is in a good location and spotless clean. There are bars and shops within a few minutes. Its about 10 mins from the beach and main strip. The food is good and hot, curries , steak and kidney pie, roast beef yorkshire pud full english with black pud. Beds round the pool were a little cramped but you... more

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5 of 5 stars
LargsPartickboy   2 contributions
LARGS
Sep 29, 2009 | Trip type: Couples
1/1 found this review helpful

Just back from the Regente great food good choice smiley staff nothing was a problem good location China Garden no1 restaurant on trip advisor next door plenty pubs nearby, good entertainment in hotel what more could you ask for that good going back next year with rest of our family BRILL more

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5 of 5 stars
asifnkez   1 contribution
dudley
Sep 24, 2009 | Trip type: Family

first ever visit to benidorm,would definately go back again,the hotel regente was very good,location is very good 5/10mins walk to the beach pubs and clubs walking distance.the only down side about this hotel is the night entertainment,but dont let that put you off because there is a very good rock and roll bar 5 mins walk.i would strongly recomend this... more

dont go !!!
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1 of 5 stars
midlandsUkMidlands   4 contributions
uk midlands
Sep 19, 2009 | Trip type: Family
0/2 found this review helpful

when we first arrived at the hotel we thought we were in the wrong place looks completly different than it does in the photos they must have had a good cameraman the rooms were tiny had 4 of us staying in it our 2 children were in bunk beds the top bunk didnt have any rails round so if my... more

Management response from
CustomerServiceMgr, Customer Service Manager

We are sorry to hear that you do not think the hotel matched up to your expectations . We take the cleanliness of our hotels very seriously and our staff have very clear systems and procedures in place for ensuring that the hotel maintains a more than satisfactory level of cleanliness. Internal and external customer questionnaires show our levels of...

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1 of 5 stars
joinerboy   2 contributions
north east
Sep 17, 2009 | Trip type: Couples

Never book with this hotel they overbook and then 24 hours before departure they contact you to change accomodation!!! TERRIBLE!!!! more

Management response from
CustomerServiceMgr, Customer Service Manager

During the high season we had a problem within the hotel which meant we had to ask a few customers to move to one of our other Med Playa hotels in Benidorm. We are sorry that we had to move you from the Hotel Regente. This is not at all a regular practise for us and we were left with...

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Hotel Regente Also Known As

  • Hotel Regente Benidorm
  • Benidorm Hotel Regente
  • Regente Hotel Benidorm
Address: Monaco, 5, 03500 Benidorm, Spain
Benidorm Hotels Hotel Regente
3.5/5.0
154