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MedPlaya Hotel Rio Park

#43 of 194 Hotels in Benidorm
Certificate of Excellence
Hotel website
Av de Murcia 16, 03500 Benidorm, Spain
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Complimentary bottle of wine
Best prices for: 1 room 1 guest
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MedPlaya Hotel Rio Park
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MedPlaya Hotel Rio Park
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1,668 reviews from our community

Traveler rating
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    555
    277
    100
    67
See reviews for
412
697
54
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just arrived back on 21 April after 2 weeks in the hotel. Firstly, before the hotel review, I must mention the appalling service we got at Manchester airport from Thomsons. I realise it was the day after Easter Monday bank holiday but to have only 4/5 check-in desks open was criminal. We checked in online and printed out our boarding... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned for what now must be the 10th time.This time with part of our family including 2 young children,who in fact have been 3 times themselves. We find this hotel like home from home. When we arrived there was a mix up with the booking which was not the Hotel's fault but to their credit the reception staff soon... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel from the 7/4/15 for one week, this was our 2nd visit. The rooms were very 70s but very clean, .the staff friendly, helpful, the food great verity, but poor quality meat very fatty, or tuff .when I saw the lamb curry I couldnt wait, but verry disappointed, cheap cuts of meat, dont make good meals... More 

Was this review helpful? Yes 2
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello BARBIE H Thanks for adding your comments with regards to your second visit to the Hotel Rio Park. We are sorry that on this occasion you did not enjoy some the food selections available. It is nice to hear that once again you enjoyed the service you received from the staff. During the summer months we do organise activities... More 

Llanelli, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Just came back from Benidorm. Hotel brilliant , food brill to much like last year. Weather not to good but it's hit and mix in April . Hotel is upgrading rooms putting walk in showers in top floors and working down . New locks in bedrooms front doors it's a swipe key entrance sistem

Was this review helpful? Yes 2
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello Barry J Many thanks for taking the time to write about your recent experience at the Hotel Rio Park. We are very pleased that you enjoyed the food in the Hotel and that everything continues to be to your liking. Bit by bit we are trying to make updates to the Hotel and all the room doors are now... More 

Gateshead, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The food lunch and diner were terrible.Breakfast was ok.On our last week my wife and self were ill. We reported the matter to the floor manager and we were give a bottle of liquid the contained lemon,salt,and water.I would just like to say that we come to this hotel every year for three fortnightly holidays ayear and have been for... More 

Was this review helpful? Yes 1
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello apalmer149 We are sorry to hear that on your latest visit to the Hotel Rio Park you did not enjoy the food that was available. The restaurant are trying to provide a variety of dishes to cater for all tastes and preferences, so we are sad that it was not to your liking. Your opinions are important to us,... More 

swansea
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked a late deal through Thomson. read many mixed reviews.We have been to Benidorm several times and stopped in different hotels. The hotel was clean and tidy ,we asked for room on floor 5 pool facing this we had. Room was a bit dated but everything there. the television was very good most stations. Room was cleaned every day and... More 

Was this review helpful? Yes 3
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello bigsid Thank you for choosing to stay at the Hotel Rio Park and for updating on your findings. We are glad to know that your first visit was a successful one and that the Hotel exceeded your expectations. Many of our guests do return to the Hotel so we hope that you will both become one of them. Kind... More 

lancs
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay at Rio Park, the food was lovely, the rooms a bit dated but comfy beds and kept clean.The reception staff went out of their way to help us when we had a problem which was not their fault (Thankyou) ! Would stay here again as it really was excellent value for money.

Was this review helpful? Yes 3
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello winterpansy We are very happy to hear you say that you had a “Great Holiday” at the Hotel Rio Park and thank you for adding your post. It means a lot to us to know that you and your family all enjoyed your time with us and found the Hotel to be good value for money. We do hope... More 

Gosforth, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel at short notice and did read some of the reviews. Many reviewers suggest that this should be a 3 or 4 star hotel, it is currently 2. In many respects it is far above a 2 star rating. The staff are cheerful and friendly. There is always a good selection of hot and cold food available... More 

Was this review helpful? Yes 5
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello John W Thank you for sharing your review about your visit to the Hotel Rio Park. We are pleased to hear that you were happy with the services and facilities provided by the Hotel. The Hotel is about to move into the summer season now and this has meant that there has been a change around now of the... More 

Grimsby, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got back from our 7th visit and as always it was very enjoyable. Food is very good and rooms are clean and all the staff are pleasant and approachable.Will be back in November.We had e-mailed and requested a room overlooking the yellow brick road and our request was granted .Can't t really fault it.

Was this review helpful? Yes 3
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello roy d “Another Nice Break” we are delighted to hear you say this about your latest holiday at the Hotel Rio Park. After 7 visits to the Hotel we are pleased to know that you find the food to be good, rooms clean and staff pleasant and approachable. We look forward to welcoming you both back again for your... More 

southport
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Went for 2 weeks end feb for birthday and wedding anniversary love this hotel but for whatever reason became quite ill again as at xmas last visit still on antibiotics three weeks after return in march entertainment is great at this hotel and staff are lovely always helpful but would not wish to run the risk again such a shame... More 

Was this review helpful? Yes 2
MedplayaBenidorm, Medplaya Guest Relations at MedPlaya Hotel Rio Park, responded to this review

Hello maddy6 Many thanks for submitting your post about your latest holiday at the Hotel Rio Park. We are sorry to hear that you were unwell once again during your visit. Unfortunately due to the colder temperatures and unpredictable weather this winter in Benidorm, there have been more cases of people being unwell. It is good to know that once... More 

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