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Portofino II - Apartment

Avenida Del Doctor Orts Llorca 10, 3500 Benidorm, Spain
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    17 reviews from our community

    Traveler rating
      3
      2
      4
      2
      6
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    3
    5
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    Rating summary
    • Location
      3 of 5 stars
    • Sleep Quality
      3 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      2.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room Tips
    Date | Rating
    • English first
    • Spanish first
    • Any
    English first
    • All months
      (17)
    • Mar-May only
      (5)
    • Jun-Aug only
      (4)
    • Sep-Nov only
      (7)
    • Dec-Feb only
      (1)
    All months
    Contributor
    11 reviews 11 reviews
    3 hotel reviews
    8 helpful votes 8 helpful votes
    3 of 5 stars Reviewed November 24, 2014

    Arrived early hours on the morning. Had to collect the keys from The Belroy which is only a two minute walk away on Av. del Mediterraneo. Room is Spanish standard. Pool average, about the right size for the amount of apartments in the building. Who uses the pool to swim anyway? It's used to cool off. Standard reception times for... More 

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    Southport, United Kingdom
    Senior Contributor
    21 reviews 21 reviews
    6 hotel reviews
    13 helpful votes 13 helpful votes
    3 of 5 stars Reviewed October 14, 2014

    We only stayed for 4 nights, its ok, very box standard, if thats all you are looking for. Swimming pool, is small and no 24hr bar or reception. If all you want to use it for is sleep, then thats fine, otherwise if looking for a bigger pool n 24hr bar etc, best check before you book any hotels for... More 

    Was this review helpful? Yes
    London, United Kingdom
    Contributor
    19 reviews 19 reviews
    17 hotel reviews
    46 helpful votes 46 helpful votes
    1 of 5 stars Reviewed November 24, 2013

    We stayed here for 1 week. This has got to be one of the worst accommodations to stay in Benidorm. I have visited Benidorm many times and we struggled to get booked as we didn't realise it was the Fiesta week we had booked our flights for. When we arrived the office/reception has a sign up saying open 10am to... More 

    Was this review helpful? Yes 1
    Birmingham
    2 reviews
    6 helpful votes 6 helpful votes
    4 of 5 stars Reviewed September 23, 2013

    Group of guys 12 strong mixed ages, stayed 13-16 sept, arrived 11.30am. booking in no problem. lady on reception really efficient, dealing with 12 excited guys, ok accomodation is basic but we did not pay five star prices so pleasantly surprised, spotless clean, great value for money we paid, as mentioned one key can be a pain with 4 in... More 

    Was this review helpful? Yes 2
    Reviewer
    3 reviews 3 reviews
    3 helpful votes 3 helpful votes
    1 of 5 stars Reviewed September 4, 2013

    Extremely poor service, staff were unhelpful and rude! Waiting 2 hours in reception..... The lady would not return our passports and point blank ignored us.... They took payment from the credit card even though we left! Strongly advise against staying at this crummy apartment block!

    Was this review helpful? Yes 2
    2 reviews
    3 helpful votes 3 helpful votes
    1 of 5 stars Reviewed September 4, 2013 via mobile

    Shocking service, told to wait in the bar for our room, 2 hours later we waited in reception, a rude lady shouted at us and told us we had to wait. We asked for our passports back and they refused. Eventually we had to grab our passports out her hand, and left. They then took payment from our card. Worst... More 

    Was this review helpful? Yes 1
    Liverpool, United Kingdom
    1 review
    2 of 5 stars Reviewed May 26, 2013

    I had recently stayed in this hotel for a stag do. The pro"s for the hotel were, it was cheap and cheerful , located not far from the beach and a 20 minute walk from the main pubs/clubs. The rooms were not bad with a good balcony. The cons, close to two hours to book into the hotel, one key... More 

    Was this review helpful? Yes
    1 review
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed May 22, 2013 via mobile

    Stayed here beginning of the month. We found checking in an absolute nightmare, then we found the rooms were very dirty. Staff at the apartments on the rare occasion of being present were unhelpful. We found after getting home they had charged us for damage we had not seen nor we were not responsible for. The manager we spoke to... More 

    Was this review helpful? Yes 2
    1 review
    4 helpful votes 4 helpful votes
    1 of 5 stars Reviewed May 21, 2013 via mobile

    Not long back from here. These apartments were booked for a stag weekend. After arriving check in took an absolute eternity. Then we were issued with one key per apartment bear in mind that upto four adults were staying in one apartment. The pool which was advertised was empty and we were told to go and find another one as... More 

    Was this review helpful? Yes 4
    Javier L, Gerente at Portofino II - Apartment, responded to this review
    Google Translation

    Se trata del mismo cliente con diferente nombre que la critica del dia 18 de mayo como puede leerse .... More 

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    Additional Information about Portofino II - Apartment

    Address: Avenida Del Doctor Orts Llorca 10, 3500 Benidorm, Spain
    Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
    Price Range (Based on Average Rates): $
    Hotel Class:3 star — Portofino II - Apartment 3*
    Number of rooms: 24
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