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Portofino GF

Avenida Del Doctor Orts Llorca 12, 3500 Benidorm, Spain
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1 room 1 adult
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20 Reviews from our TripAdvisor Community

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Bideford, United Kingdom
1 review
1 of 5 stars Reviewed September 16, 2015

BAD POINTS Even though the hotel has a shop and a restaurant beneath it the staff do not have anything to do with the hotel. And they will not help you. Which is a problem as the hotel manager is only there at 5pm for check in. (No other check in time is allowed) and also 10am for check out... More 

Helpful?
Thank Charlotte H
Javier L, Gerente at Portofino GF, responded to this review

As September 18th this apartment buiding has changed management into new onwners. Before it was managed by Hotel Belroy and Gf Hotel Group and I understand I was a completely disaster. NOw with new management, we have improved everything. This is not a HOTEL therefore we have not 24 hours reception or dalily made services but we do have since... More 

Travelers are raving about these Benidorm hotels

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 24, 2014

Arrived early hours on the morning. Had to collect the keys from The Belroy which is only a two minute walk away on Av. del Mediterraneo. Room is Spanish standard. Pool average, about the right size for the amount of apartments in the building. Who uses the pool to swim anyway? It's used to cool off. Standard reception times for... More 

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1 Thank Sampler69
Southport, United Kingdom
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 14, 2014

We only stayed for 4 nights, its ok, very box standard, if thats all you are looking for. Swimming pool, is small and no 24hr bar or reception. If all you want to use it for is sleep, then thats fine, otherwise if looking for a bigger pool n 24hr bar etc, best check before you book any hotels for... More 

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Thank Yuen L
London, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed November 24, 2013

We stayed here for 1 week. This has got to be one of the worst accommodations to stay in Benidorm. I have visited Benidorm many times and we struggled to get booked as we didn't realise it was the Fiesta week we had booked our flights for. When we arrived the office/reception has a sign up saying open 10am to... More 

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2 Thank kazzakat73
Birmingham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 23, 2013

Group of guys 12 strong mixed ages, stayed 13-16 sept, arrived 11.30am. booking in no problem. lady on reception really efficient, dealing with 12 excited guys, ok accomodation is basic but we did not pay five star prices so pleasantly surprised, spotless clean, great value for money we paid, as mentioned one key can be a pain with 4 in... More 

Helpful?
2 Thank legendtomh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 4, 2013

Extremely poor service, staff were unhelpful and rude! Waiting 2 hours in reception..... The lady would not return our passports and point blank ignored us.... They took payment from the credit card even though we left! Strongly advise against staying at this crummy apartment block!

Helpful?
Thank Garrold86
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 4, 2013 via mobile

Shocking service, told to wait in the bar for our room, 2 hours later we waited in reception, a rude lady shouted at us and told us we had to wait. We asked for our passports back and they refused. Eventually we had to grab our passports out her hand, and left. They then took payment from our card. Worst... More 

Helpful?
1 Thank 1974trotter
Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed May 26, 2013

I had recently stayed in this hotel for a stag do. The pro"s for the hotel were, it was cheap and cheerful , located not far from the beach and a 20 minute walk from the main pubs/clubs. The rooms were not bad with a good balcony. The cons, close to two hours to book into the hotel, one key... More 

Helpful?
Thank Paul L
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 22, 2013 via mobile

Stayed here beginning of the month. We found checking in an absolute nightmare, then we found the rooms were very dirty. Staff at the apartments on the rare occasion of being present were unhelpful. We found after getting home they had charged us for damage we had not seen nor we were not responsible for. The manager we spoke to... More 

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3 Thank Roberto12345678
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