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Gran Hotel Delfin

4.0 of 5 Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
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Certificate of Excellence 2014
Gran Hotel Delfin
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Gran Hotel Delfin
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205 reviews from our community

Traveler rating
    81
    79
    28
    12
    5
See reviews for
36
97
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from staying at this hotel for a week. We had a pleasurable stay.It was absolutely fine. Room was clean and comfortable. A nice 10 seconds walk to the beach. The Staff was really friendly and polite. Food was tasting, high quality and variety of food. We have rebooked for the summer.

Was this review helpful? Yes 1
Plymouth, United Kingdom
Top Contributor
53 reviews 53 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights on business and found it very nice. The hotel is right on the beach, and has a large restaurant and a number of bars. There is an outdoor garden where you can sit and look out over the beach. There are throws for wrapping around you when the evening gets cool. The rooms are... More 

Was this review helpful? Yes 3
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Bridget: Thank you for taking the time to leave us your feedback. We are glad thath we were able to meet your expectations when it comes to our staff's services. Allow me to apologize for any inconvenience you may have experienced with some of our services. Your comments are highly appreciated and will be considered when making improvements. Sincerely,... More 

Romford
Contributor
14 reviews 14 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a week at this hotel as I had never been to Benidorm before, so I felt this was about right for a taste of this huge resort - I actually wished I had booked 2 weeks as the hotel was so good! Just yards from the pristine beach and, I think, at the posh end of town. The... More 

Was this review helpful? Yes 6
JorgeNerin, Director de Relaciones con Clientes at Gran Hotel Delfin, responded to this review

Dear SusiefRomford. First of all say thank you for the time you expend writting this comment. We work always very hard in order of having our standards as high as we can, and we really enjoy when one of our guests return home thinking we achieve their expectatives. We will be very pleased if you would like to come again... More 

wales
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2014

The hotel is situated on the Poniente beach in a quet area of Benidorm. It is literally yards from the beach across a narrow road. Buses run every 15 minutes into Benidorm 2km away. The hotel is small by modern standards and is very difficult to fault. The staff in particular are excellent, friendly, efficient and always willing to help.... More 

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Inchanga, Thank you very much for the time spent giving your opinion. We are happy that you enjoyed the location, decoration and the the treatment received by our staff. We are going to congratulate Juan, Laura and the rest of the team. We consider you opinion about the variety of the food and our animation. We hope see you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

If you really want to know how good this hotel is just look at the number of people who return. We have just returned from our second visit, the first one last year was wonderful, and were pleasantly surprised to meet a lot of people we met last year. We have all booked again for next year. A hotel in... More 

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear NDKenyon, Positive comments such as your review help us to continue with enthusiasm to improve the satisfaction of our guests. Thank you very much for your nice review and we will waiting your next visit in our hotel. Kings regards. More 

Sax, Spain
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 10, 2014 via mobile

Just called in for a night cap and charged the most I have ever been charged for two wines and it was crap. Left most of it and will never return.The ambience was let down by poorservice and expensive product. Beware ! Hope the management take note that we do not enjoy being ripped off especially in winter when they... More 

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear dtadt: Thanks for taking the time to make a comment , so important to us . I write my email so please contact me to know exactly what happened. jdonaire@granhoteldelfin.com I apologize for our mistake. More 

St. Albans, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

My wife and I have just returned from spending four weeks at this hotel via SAGA (we were celebrating our diamond wedding anniversary, which was acknowledged by the hotel management and SAGA). As this holiday was booked several months ago we studied previous reviewers' comments very carefully. We were fortunate to have booked a sea view room (extra payment) on... More 

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Sir, Thank you very much for your comment so kind , I note to put more milk jugs at breakfast . It was a pleasure to spend a few days with you and will be a pleasure to welcome you again in the hotel. Kings regards More 

england
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 4, 2014

Excellent hotel and brillant staff Kath the Saga rep was wonderful now for the bad points i contacted the hotel asking as it was our wedding aniversery could we have the best room available on the top floor with a walk in shower what did we get a room on the second floor with a bath and to add to... More 

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Albair, First of all thank you very much for your five star review, because it means that you enjoyed your stay in our hotel. Our main goal is our guests satisfaction, but when you come with SAGA our procedure about room changes or other issues is by means of SAGA REP, and it was that happened with you and... More 

Liverpool
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

My husband and I went to The Delfin Hotel to celebrate our 70th birthdays. The hotel is in a very quiet position. Room 304 was excellent, more like a small apartment overlooking the pool and beach. Friendly staff, very obliging at all times, everywhere clean and tidy. Entertainment was good to have a dance and gave us chance to socialise... More 

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Jenny W, We are very happy that you decided to visit our hotel in an important date as a birthday and you liked room views, cleaning and evening entertainment. Your comment is very gratifying for us. We hope to welcome you to another time enjoying other dream holidays in our hotel. Kings regards More 

Region of Murcia, Spain
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2014

Thoroughly enjoyed our short break at this hotel. Situated in a quiet {yes quiet! } area of Benidorm, even though it is only 20 metres from the beach. Although there is not a lot of nightlife nearby, the local bus stops right outside the hotel, and you are right in the centre of Benidorm in 10 minutes{ 1.5 euros}.We found... More 

Review collected in partnership with Alpharooms

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Michael H, We are very proud that you enjoyed a very pleasant holidays in our hotel. Thank you very much for your comment about the nice room, cleanliness and service recived during your stay because it helps us to continue working in the same way. We are delighted to welcome back. Kings regards. More 

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Additional Information about Gran Hotel Delfin

Address: Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Delfin 4*
Number of rooms: 98
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Also Known As:
Gran Hotel Benidorm
Hotel Style:
#14 On the Beach Hotel in Benidorm
#18 Luxury Hotel in Benidorm
#26 Family Hotel in Benidorm
#38 Romantic Hotel in Benidorm

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