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Gran Hotel Delfin

#38 of 193 Hotels in Benidorm
Certificate of Excellence
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Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
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Gran Hotel Delfin
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372 Reviews from our TripAdvisor Community

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Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have just spent a wonderful holiday at the hotel defin as it was in such a good position with easy access to the buses, also the staff were very good with special Praise to Laura in the bar and Maria in the dining room who were always very helpful As nothing was too much trouble for them . We... More 

Helpful?
Thank 178marlene
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear John and Marlene, We are grateful for time employed to transmit your experience in our hotel, the fact you have spent your holidays with us it makes us very happy particularly to know that you have enjoyed and appreciate the work of our staff, we´ll congratulate them in special Laura and Maria. We hope to receive you next Christmas,... More 

Den Haag, Nederland
1 review
5 of 5 stars Reviewed 1 week ago

very pleasant stay. Good food, good staff, pleasant layout and rooms. Good service. pleasant staff at the desk. just one tip: please put less chlorine in the pool as there was soo much in it our skins hurt....and maybe heat the pool a little more!

Review collected in partnership with this hotel

Helpful?
Thank robbert2016
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear robbert2016, We want to thank you for time employed to share your opinion with others travelers, it´s a pleasure for us that you´ve enjoyed your holidays in our hotel and appreciate our services as our food, staff and rooms. Regarding the pool we´ll take your observation on board to improve all those points that should be taken into account.... More 

Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Surprise weekend away for 30th Birthday. Lovely reception after arriving late with cold dinner and free bottle of Cava for my birthday. Great friendly service and location on beach which was very clean and well kept.

Helpful?
Thank Natalie W
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Mrs Natalie W, Thank you for share your nice experience with others travelers, we´re happy that you´ve apreciated the service offered to our guests. We look forward to welcome you back for another special occasion,as it has been here your 30th birthday. Kind regards, More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

excellent hotel very clean and tidy a bit out of the way but excellent for a beach holiday couldn't be any closer to the beach would definitely recommend it food was beautiful help yourself buffet service plus there was a really good variety to choose from. a local bus runs regular along the front

Review collected in partnership with this hotel

Helpful?
1 Thank Bob A
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Mr Atkinson, We are happy for your nice opinion about our hotel,it´s a pleasure for us that you had a great holidays enjoying our location near the beach and the facilities that we offer. We hope to receive you again in Gran Hotel Delfin, Kind regards, More 

London
1 review
4 of 5 stars Reviewed 3 weeks ago

It was our first saga experience so we were a little worried what it would be like. It was also our first trip to Benidorm. Well what a pleasant surprise The saga experience was like being a member of a small club, everybody wanted to talk to each other and exchange holiday experiences, we also made new friends which we... More 

Helpful?
Thank diggerdog1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear diggerdog1, We thank you for time employed to writte this comment and share with others travelers. We are happy that you have enjoyed your holidays in our hotel and could appreciate the good location and the work of our staff, we will congratulate them, Didi in special. We hope to receive you again in your next visit in Benidorm.... More 

Rossendale, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited here New Years Day Evening - lovely cocktails and coffees sat out side listening to music lovely wind down chill time away from the cold and wet UK. Nice friendly staff although service was a little bit slow doesn't detract from the lovely setting

Helpful?
Thank andymilly
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Madam/Sir We are grateful for time dedicated to transmit your experience through this comment, because it allow us to improve our services. We are pleased that you appreciated the warm and pleasant environment of our terrace and the kindness of our staff. Regarding the terrace service we will take your observation on board to improve all those points that... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked on a whim and were glad to have done so. The 'Saga' connection might have been a reason not to choose this one but our fellow guests were really good company and we, like most of them, would have been happy to stay for at least a month. However, the trip was made by the overall quality of... More 

Helpful?
Thank Chris I
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Customer I would like to thank you for taking your time in giving your opinion about your stay in Gran Hotel Delfín.Every day we try to improve our service and we will take into account your feedback. It is a pleasure for us that you enjoy the view you had from your room. I will congratulate Cristina and Didi... More 

West Sussex, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here in December. Hotel very tired. Only mirror was in bathroom. Asked for one to be provided for room but not supplied. Toilet separate from bathroom, although bidet in bathroom, and door to toilet difficult to shut. Also reported but no result. Restaurant lacked atmosphere and food, apart from salad, quite poor. Would be better to have less variety... More 

Helpful?
Thank woodsjands
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Madam/ Sir We apreciate the time dedicated to transmit your experience in our hotel. We regret that we didn t live up to your expectation. We wil take your comments on board to improve all those points that should be taken into account. Kind regards, More 

EL Pareton Spain
1 review
4 of 5 stars Reviewed January 6, 2016

My partner and myself live in Spain and have used the Hotel twice before and have always found it ideal for us because of the quite location and the excellent facilities. This time I booked through a UK company and on checking with the hotel prior to arriving that the room had twin beds and we requested a double room.... More 

Review collected in partnership with this hotel

Helpful?
Thank 100tornado
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Madam/Sir We thank you for the time spent to write this comment because it allow us to improve our services. On the one hand we want to apologise for the inconvenience happened but in the other hand we are pleased that it was solved. Best regards, More 

Wilmington, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 20, 2015

My husband and I felt at home in this gem of a hotel the minute we walked through the door and were greeted by Steve Kite our Saga rep and Francesca.who is one of the hotel receptionists.Her personality and charm shone through every day,she was always there with a smile and offers of help when ever we passed her desk..I... More 

Helpful?
2 Thank Barbara T
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Barbara T, Thank you very much for sharing your wonderful opinion with the rest of the visitors. Your nice words help us to continue working on the same way to offer all the best to our clients. We're happy that you enjoyed your room location and you gave value our free pillow service for your comfort like at home.... More 

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