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All 192 Benidorm hotels

Gran Hotel Delfin

4.0 of 5 Hotel   |   Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
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Gran Hotel Delfin
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Ranked #40 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Carole W Redditch, England, United Kingdom
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193 reviews from our community

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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redditch, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

well looked after in this hotel. Friendly staff. Food was perfectly acceptable with a good choice of dishes. Location was excellent. The hotel is at the far end of Benidorm bay and very peaceful. Easy access on the promenade to other areas of Benidorm

Review collected in partnership with Alpharooms

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Carole, Thank you very much for your feedback about the Hotel. We do appreciate that you have liked the food at the restaurant and the enviroment. It would be nice to welcome you again at the Hotel. Kind regards Juan Donaire More

Edinburgh, United Kingdom
Top Contributor
53 reviews 53 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent three weeks here in a very clean, modern room on second floor facing the beach. There was some noise during the night with the tractor cleaning the beach but the main noise was inside the hotel with some inconsiderate people talking loudly in the corridors as they came to bed late at night and banged doors shut. Hotel was... More

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Nocera1, Thank you very much for the time to give your opinion about the hotel because is really important for us to keep improving. Sorry you didn't like our variety of meat and fish, but we will work to improve it. Kings regards More

Newcstle upon Tyne
Contributor
12 reviews 12 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for two weeks at the Delfin hotel with Saga holidays.The Staff an service being first class,The food varied from day to day and was very good.We were on the third floor facing the beach and although we had a great view it was sometimes noisy during the night with the bin men and tractors cleaning... More

Was this review helpful? Yes
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Derek E, Thank you for sharing your opinion with the rest of travellers. We are very pleased that you liked tour hotel, the food and the staff. Your feedback helps us to continue our efforts in the same way I hope to see you soon. Kings regards More

Jersey, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While visiting friends living in Spain we decided to visit Benidorm, this is not usually my type of resort so we chose the Hotel Gran Delfin on the Poniente Beach, the Hotel was very nice, clean and comfortable. Food was ok not as cold as some have reported. Wine at meal times was not too expensive. Our only gripe was... More

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Lyn H. Thank you very much indeed for taking your time in writting your point of view. Your feedback is very important to us in order to improve our service. We will take into account your comments and be sure we will do our best to improve it. It would be a pleasure to seeing you again. Best Regards, More

Driffield, United Kingdom
Top Contributor
119 reviews 119 reviews
28 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 30, 2014

Didn't actually stop in the hotel but visited the snack bar on the front several times and really liked it. Pleasant place to sit and have a drink, plenty of shade to shelter from the sun and right by the beach. Staff were friendly and efficient.

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Johnatdriff: Thank you very much for your comment. We are glad that you enjoyed the Snack Bar. It will be a pleasure to see you again here More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 17, 2014

Great room facing the beach and the pool. However the walls are somewhat thin we unfortunately had a room next to an elderly Spanish couple who spoke very loudly, and slammed the door equally as loudly. Sleep quality was somewhat interrupted as I was able to hear snoring during the night. Plenty of choice in the dining room, chef's tapas... More

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear John S. Thank you for your kind review! It is a great pleasure to know that you enjoy your stay in Benidorm. I appreciated your comments concerning our rooms and I feel really happy with your opinion about our buffet. Please don’t hesitate to contact with us over our guest experience team and we will assist you in futures... More

Turnhout, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Just back from Gran Hotel Delfin, the only complaint was the food, good selection but always cold, even on complaining about it nothing could be done as even the manager could not sort the problem, but on leaving were assured it was getting sorted in September. We would like to say though for the rest 10 out of 10, perfect... More

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Irene and John, Thank you very much for your comment. We are happy to see you have spent some nice days with us. We will take all measures to correct the temperature of foods as soon as possible. Best regards. More

Leeds, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

We booked to go to this hotel due to wanting a different area of benidorm! It was so peaceful and beautiful! The hotel from the outside was lovely and the evening staff serving drinks we're very friendly! The inside beyond the food area was a little dated but still nice and clean. On our booking form it said we had... More

Was this review helpful? Yes 3
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Joanne S: Thank you for sharing your opinion with the rest of travellers. We hope we can offer you our services once more in the future. Best Regards More

Chesterfield
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

Hotel right on track to become #1 in the area, should bet on quality upgrade as strategic differentiation. Larger rooms, furniture modernization should be necessary to position Hotel Gran Delfin as a 21th century leading hotel. Best asset today is personnel quality and location.

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Client, Thank you very much for your opinion, we are so pleased to have received such a detailed description of your stay. We are so thankful to receive all your accolades and recommendations. We hope to meet you soon in another occasion. Thank you again. Best regards, More

London, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 2, 2014

Hotel location is fantastic and I loved the restaurant and terrace area - great place to relax after dinner . However my 4 day trip was marred due to what I consider to be incompetent management . On arrival on a Friday was told by a very cheeky receptionist that due a maintenance problem the room not available until the... More

Was this review helpful? Yes 7
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Richard M. Thanks about using your time writing your experince in Gran Hotel Delfin with the rest of users of Tripadvisor. We are pleased because you liked the hotel and the location. You booked a room WITHOUT TERRACE and we gave you a SEA VIEW room doing an advertisment about you will have to change your room the next... More

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Additional Information about Gran Hotel Delfin

Address: Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Delfin 4*
Number of rooms: 98
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Also Known As:
Gran Hotel Benidorm

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