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All 192 Benidorm hotels

Gran Hotel Delfin

4.0 of 5 Hotel   |   Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
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Gran Hotel Delfin
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77%
Ranked #37 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 17, 2014
John S Melbourne, Australia
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174 reviews from our community

Traveler rating
    68
    66
    24
    13
    3
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36
78
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 17, 2014

Great room facing the beach and the pool. However the walls are somewhat thin we unfortunately had a room next to an elderly Spanish couple who spoke very loudly, and slammed the door equally as loudly. Sleep quality was somewhat interrupted as I was able to hear snoring during the night. Plenty of choice in the dining room, chef's tapas... More

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear John S. Thank you for your kind review! It is a great pleasure to know that you enjoy your stay in Benidorm. I appreciated your comments concerning our rooms and I feel really happy with your opinion about our buffet. Please don’t hesitate to contact with us over our guest experience team and we will assist you in futures... More

Turnhout, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Just back from Gran Hotel Delfin, the only complaint was the food, good selection but always cold, even on complaining about it nothing could be done as even the manager could not sort the problem, but on leaving were assured it was getting sorted in September. We would like to say though for the rest 10 out of 10, perfect... More

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Irene and John, Thank you very much for your comment. We are happy to see you have spent some nice days with us. We will take all measures to correct the temperature of foods as soon as possible. Best regards. More

Leeds, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

We booked to go to this hotel due to wanting a different area of benidorm! It was so peaceful and beautiful! The hotel from the outside was lovely and the evening staff serving drinks we're very friendly! The inside beyond the food area was a little dated but still nice and clean. On our booking form it said we had... More

Was this review helpful? Yes 3
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Joanne S: Thank you for sharing your opinion with the rest of travellers. We hope we can offer you our services once more in the future. Best Regards More

Chesterfield
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

Hotel right on track to become #1 in the area, should bet on quality upgrade as strategic differentiation. Larger rooms, furniture modernization should be necessary to position Hotel Gran Delfin as a 21th century leading hotel. Best asset today is personnel quality and location.

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Client, Thank you very much for your opinion, we are so pleased to have received such a detailed description of your stay. We are so thankful to receive all your accolades and recommendations. We hope to meet you soon in another occasion. Thank you again. Best regards, More

London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 2, 2014

Hotel location is fantastic and I loved the restaurant and terrace area - great place to relax after dinner . However my 4 day trip was marred due to what I consider to be incompetent management . On arrival on a Friday was told by a very cheeky receptionist that due a maintenance problem the room not available until the... More

Was this review helpful? Yes 5
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Richard M. Thanks about using your time writing your experince in Gran Hotel Delfin with the rest of users of Tripadvisor. We are pleased because you liked the hotel and the location. You booked a room WITHOUT TERRACE and we gave you a SEA VIEW room doing an advertisment about you will have to change your room the next... More

Bude, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

I spent a week at this lovely hotel from the 10th-17th June. I am 54 and went with my father-in-law of 86 years who also liked the hotel. A lazy stone's throw from the beach and set in the quieter eastern end of benidorm. there are buses just outside to take you in to the busier centre. The pool, terrace... More

Was this review helpful? Yes 5
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Velo001: It is a pleasure for us have clients like you. All ous Staff is working hard to keep every guest happy. For us will be a really pleasure receiving you again in Gran Hotel Delfin. Kind regards More

Cologne Area
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 20, 2014

The hotel is right on the beach in the quiet part of Benidorm in La Cala. The hotel and the rooms are quite old, but the location is probably the best in Benidorm. Ask for a room with balcony facing directly the beach. Nice garden area.

Was this review helpful? Yes 4
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear DrKnudel, Thanks about the time you spend writing about us on Tripadvisor. We work to make enjoyable holidays to all our customers. Kind regards More

Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 16, 2014

My sister and I ( ages 53 & 43) took our 80 year old mother for a short break to Benidorm. We had such a lovely time, & was really pleasantly suprised by the hotel. Its in such a lovely area with plenty of shops nearby to keep us all happy. We went into the old town one night but... More

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear purcy_11: From the whole team of Gran hotel delfin we would like to thank your words about the hotel. We are happy when a family come to the hotel and enjoy as you did. About coffee and te during lunch, you can ask to our Staff about it and they will short it out because we have some to... More

La Rambla, Spain
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014

A super hotel in a fabulous location, immediately opposite Poniente Beach with a bus stop outside for a short journey into the Old Town. Buffet style food very good selection. The staff were really cheerful and helpful. Thoroughly recommend the hotel a will visit again.

Was this review helpful? Yes 3
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear Marilyn E: We are glad about you liked us. We hope see you again in Gran Hotel Delfin. Kind regards More

Santa Pola, Comunidad Valenciana, Spain
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

What a super little hotel, whoever recruits the staff and ensures that they are smiling and delivering great customer service deserves a medal.............we have never stayed in a hotel were the staff have been so helpful and attentive. Good sized bedrooms with great beds, a pillar menu, air con that works, wifi that works, spotlessly clean...........what more could you want?... More

Was this review helpful? Yes 1
Juan D, Director General at Gran Hotel Delfin, responded to this review

Dear John H: We saw in your Tripadvisor profile you were in lot of places around Europe and that makes your words about us more interesting. Our Staff is always having care about our guest because they loves to do it and like that is easier. We hope seing you again with us. Kind reagrds. More

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Additional Information about Gran Hotel Delfin

Address: Av Vicente Llorca Alos, 19., 03502 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Delfin 4*
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Also Known As:
Gran Hotel Benidorm

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