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All 192 Benidorm hotels

Hotel Don Pancho

4.0 of 5 Hotel   |   Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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87%
Ranked #9 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BEANIE60 Glasgow, United Kingdom
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755 reviews from our community

Traveler rating
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    210
    69
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    8
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120
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
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English first
Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having stayed at the Don Pancho many times again this did not disappointment myself and my husband. Have never met any of the staff be it Reception, Housemaids, Waiters or Waitresses that have never been anything but polite and thoroughly helpful. They have made changes in the menu since June of this year which is a vast improvement, so the... More

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Derby, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

if u like chicken or pork this is for you,choice at dinner is poor yet breakfast is v good, all staff r proberly Best you could expect.Pool area is very short on loungers yet just seen the warrigal of 5chairs at pool WHY!!!! there is a stench of serage at times in hotel Inc. rooms and view from balcony is... More

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somerset
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First Holiday in 2yrs due to illness Doctor advised not a long flight ,Thought umm Benidorm my friend had been to the Don Pancho so booked and went on 5th August , We asked for low floor 216 was perfect veiw was good and large balcony ,room was spotless and could not fault the House keeping , Staff were polite... More

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are so happy to hear that you enjoyed your stay with us but mostly we are glad that you were able to make the trip considering you have had health issues. We sincerely hope that you are on your road to recovery. Thank you for the wonderful review and for taking the time out to write it. We have... More

Grimsby, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Four of us stayed at the Don Pancho for 10 days in August. It was our first visit to Benidorm and after hearing some horror stories, we tried to go with an open mind.... GOOD All rooms face the sea. Public areas have been modernised and are beautifully furnished especially the lovely TV lounge area near Reception. Food selection &... More

Was this review helpful? Yes 2
Ebbw Vale, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed here for two weeks from the 26 august untill the 6 september. this was the first time my sisters and i stayed in this hotel .it wouid have been four but the doctor advised my mother against traveling .as we booked it for her 75 birthday. the hotel was lovely very friendly staff, food couidnt fault. cooked and... More

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for taking the time to comment about your stay on Trip Advisor. We are so glad your first visit to the Don Pancho met your expectations and that you will be returning. We are delighted to hear that you found our staff friendly, our food delicious and your room clean. We hope that your mother is doing alright... More

Liverpool, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I come to this hotel every year wouldn't go anywhere else the staff are lovely and helpful very friendly ,hotel spotlessly clean , food lovely we come twice a year and enjoy our holiday and Laura the Thompson rep is amazing lovely girl nothing is to much trouble for her she is the first rep I have... More

Was this review helpful? Yes 4
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

You and your husband are valued guests and we are so happy that you select our hotel every year. We are also very glad that you will be staying with us for Christmas this year as well. THANK YOU! We thank you for taking the time to comment positively about our houskeeping team and friendly atmosphere. Laura the Thomson rep... More

Renfrew, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is of a high standard. All the rooms face the sea ,Which is only about 250 yards away.The rooms are of a good size and the cleaners do a great job. The hotel pool is the only Downside . Reason being .Should you not be down by 8-00 .All the Sun beds are gone. But saying that .We... More

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are so glad that you have decided to come back to our hotel for a second visit. Thank you so very much for your kind review! While we are disappointed to read of your issues with other guest’s queuing for a sunbed in the morning, we are still delighted that you found many aspects of our product and service... More

Wishaw, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from our first visit to The Don Pancho. We absolutely loved it.We had requested a low floor and were given the first floor.We were happy on the first floor as we could walk downstairs to the restaurant.Surprisingly it was very quiet at night in the room. We were full board.The meals were brilliant.There was a great... More

Was this review helpful? Yes 6
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

So you have already booked for October? How wonderful! We are so glad you had a great first stay and that we get the pleasure of welcoming you back very soon! We appreciate your recommendation of our property and are very happy that you found our staff friendly and our food brilliant! The majority of our staff has been here... More

Blackwood, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My Partner and myself Prior to departing uk, we were concerned with some of the reviews of the hotel but I cant understand what these people want, this hotel out of all the 4* hotels we have stayed in is first class. Housekeeping staff and especially food cannot be beaten.. We choose not to use the entertainment as we spend... More

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for your absolutely FAB review! It is so kind of you to write such wonderful things about our hotel on Trip Advisor. Thank you dearly! Our chefs and housekeeping staff work very hard to make our hotel a comfortable (and delicious!) place for our guests… we are so happy you were pleased! Laura (from Thomson) and the staff... More

south yorkshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I am a regular visitor to Benidorm usually 4 times per year so I have stayed in many of the hotels on the Levante beach. We decided to book a quick week at the DonPancho and I'm pleased we did. This is a comfortable, friendly and clean hotel in the heart of the entertainment area. Now I like the hustle... More

Was this review helpful? Yes 5
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are so glad you feel at home at our hotel. Thank you so very much for selecting the Don Pancho this time around and we are so glad it will not be the last! It was so nice to read your review – full of positive commentary about our staff, food and value for the money! THANK YOU! We... More

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Don Pancho 4*
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