What a nice hotel we stayed there with friends last year in january for the new year. So well organised and such a friendly staff.The food was excellent and seeing the new year in was a good laugh never had such a good time. We will be booking this hotel again.This hotel is well worth a 4 star and a... More

The reviews for this hotel are usually polarized with not much in the way of middle ground so it's difficult to get a true understanding of the place with so many reviewers giving glowing comments and others disparaging the place. Because its a Thomson Five Star Platinum rated Hotel I expected fabulous standards in the hotel, room and food, unfortunately... More

"Nice to see you again"... That's very much what one of the receptionists will say as you check in at the Hotel Don Pancho, Benidorm, Spain. Guests do come back again and the hotel values your custom. So why do people return to the same hotel year after year when the usual trend is to say "We've done that one... More

We returned yesterday from the Hotel Don Pancho.Wow what a lovely hotel, the staff were so helpful. As soon as we got off the coach a member of staff greeted us by name and took our cases inside. (my husband uses a wheelchair).By the time we were booked in our cases were already in our room.A while later we were... More

Just returned from a week at the Don Pancho Hotel in Benidorm. The hotel is in a great location and all the bedrooms are comfortable and overlooking the sea and very clean. Staff very friendly nothing too much trouble, we asked for a high floor when we arrived and we got floor 16 which was lovely. The food was 'out... More

Returned yesterday 21st April from a week at the Don Pancho, could not fault this hotel in any way, the situation was great, food was "to die for" and the comfort of the rooms was very very good. Will be back hopefully in October of this year and a hotel I will be visiting many times in the future. The... More

We stayed for a week in the Don Pancho. We were a family of 4 with 2 teenage boys and found the hotel fantastic. Yes it does look a bit dated in places, but as other people have said it has a Spanish feel to it. Food was excellent and we didn't have a bad meal during our stay. The... More

The location, the accommodation, the food and service are hard to beat. This is a traditional hotel, it doesn't have the ultra modern decor that is now popular, but you could be anywhere, this hotel has chosen to retain it's spanish flavour. The accommodation is immaculate and very clean, the beds and bedding are some of the most comfortable we've... More

This is what a 4 star hotel is all about, the sevice from all staff around the hotel was very good, breakfast and dinner were excellent, position of this hotel is good because of how close it is to the beach and all of the cabaret bars for the night time entertainment.The only small issue with this hotel is their... More