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All 194 Benidorm hotels

Hotel Don Pancho

4.0 of 5 Hotel   |   Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #12 of 194 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Maureen M Wishaw, United Kingdom
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848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wishaw, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 3rd visit to the Don Pancho.We went twice last year and loved it. Our room was on the 7th floor this time and we had a lovely sea view. The meals were very good with a good selection.Rai,the young chef recognized us and shook our hand.He goes out of his way to help the guests.The Staff in... More 

Was this review helpful? Yes 2
Neath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel for a week starting on valentines day. On arrival the check in staff were friendly and helpful, we tried to upgrade the room but all the upgrade rooms were full but one was reserved for us the following day, the old rooms are adequate but the upgraded room was excellent the modern decor and the... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for selecting our hotel for your week’s holiday in Benidorm and for your fantastic review! We are very pleased that you enjoyed the food at our restaurant and we have taken note of your kind suggestions about omelettes and pancakes at breakfast. We are also happy you were able to upgrade to a Superior Room and that you... More 

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel last week of February for a week. Overall experience is excellent. The food in the restaurant was superb. Different choices every day, replenished as soon as it was needed. The roasts were cooked to perfection, the poached salmon delicious. As this is a buffet self service restaurant then you have to realise that you are serving... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We appreciate so very much your best wishes for our upcoming refurbishment almost as much as we appreciate your wonderful review! Thank you very much, we truly appreciate it! We are so glad you chose are hotel and we met your expectation when it came to our restaurant and bars. Your comments about the entertainment have also been taken into... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week at the Don Pancho in early February. Having booked through Thomson we decided to upgrade the room upon arrival and are glad we did. A basket of fruit and two bottles of water (water every day), plus slippers and a bathrobe, a superior room and great sea view made the upgrade worthwhile. The aircon/heating system was... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

What a fantastic review! We are so glad to hear that you enjoyed yourself at the hotel and that you took the time to share your experience on Trip Advisor, THANK YOU! The staff here at the Don Pancho thanks you for your kind comments. We are always here to help in any way we can. The Chefs, in particular,... More 

Cwmbran, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I was not sure going to Benidorm as the stories place quite a stigma on the resort. However, I was really surprised how nice the beaches were and really quite clean. The Don Pancho is larger than the hotels we would normally stay at but they are very efficient. We arrived on valentines day and the hotel was also full... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

From all of us here at the Don Pancho, thank you for your excellent review and for selecting our hotel. We are glad you found the staff helpful, the hotel spotless and the restaurant service and hours of operation brilliant and the house entertainment enjoyable. The Chefs and the staff from the restaurant you mention in your review are especially... More 

Salou
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels . Staff very helpful. Food fantastic . I would recommend this hotel it's fantastic. We were there for valentines and they had made a fantastic meal with beautiful puddings and live music .

Was this review helpful? Yes 6
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We tried to make Valentines extra-special for our guests and we are glad that it worked! We will pass word onto the Chef about the yummy puddings! Thanks for taking time out of your day to write about our hotel and for recommending us… we really appreciate it and send you our sincerest Thank You’s! We are so happy you... More 

Barnsley, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After going to benidorm three times a year for many years Don pancho hotel is the best hotel we have been in. All the staff from reception, to cleaners first class i could not find a fault with anyone there. Good presentation of food and choice. WE WILL RETURN TO DON-PANCH SOON.

Was this review helpful? Yes 8
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing our hotel and for your fantastic review! We are so glad that you consider us the best hotel in Benidorm and that you will come back and stay with us on your next visit! We appreciate that you commented on the variety and presentation of the food offered at our renowned buffet. Our Chef works very... More 

Top Contributor
60 reviews 60 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's not our first visit to the DON PANCHO and it certainly wont be our last Close to the beach not that we leave the hotel that much there is everything we need right here ..The food is excellent the staff hand picked very polite and helpful ..every room that we have booked has lived up to our expectations ..This... More 

Was this review helpful? Yes 6
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for writing that we are the best hotel in Benidorm! We truly appreciate you recommending our hotel to your friends and on Trip Advisor . Great news that your friends also liked the hotel and will be joining us here at the Don Pancho again in the future. We are very pleased that the staff, food and accommodation... More 

Lichfield, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

14 of us stayed at this hotel for 3 nights, we couldn't have had a better stay. We were all giving rooms on the same floor and upgraded to premium rooms with sea views. Staff were so helpful and nothing was a problem. Hotel was spotless! We received complementary wine and fruit one evening while getting ready to go out.... More 

Was this review helpful? Yes 6
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We loved having you and your family here and we are so glad that you loved it too! Thank you so much for commenting about your stay on Trip Advisor, we really appreciate it! The staff here send you and your family a big “hello” and we hop e you will be back to see us again. The Chefs are... More 

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent me and friend Joe stayed there for 7 nights in room 508 excellent view on the balcony sun rise every morning was lovely standard of the room was good always cleaned to high standards by professional house keepers who are always polite excellent reception staff and senior management were very efficient too but I think for overall standard of... More 

Was this review helpful? Yes 9
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Well, hello! And thank you for your great review! We truly appreciate you taking the time to write about your experience at our hotel on Trip Advisor. The hotel staff is very grateful for your comments about them. We are happy that you feel we are attentive, polite and friendly. The kitchen staff is also very glad that you find... More 

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 252
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Hotel Style:
#6 On the Beach Hotel in Benidorm
#7 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#14 Romantic Hotel in Benidorm

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