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Hotel Don Pancho

#11 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #11 of 195 Hotels in Benidorm
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
roy25665 Bromsgrove, United Kingdom
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909 reviews from our community

Traveler rating
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139
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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Bromsgrove, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed in April. This was our 3rd stay in 3 years. If you want a particular room or floor just e-mail and they will help if they can. Suggest you do not stay on first floor as you can hear the music if you want an early night. The food is still as good as our first visit. Staff very... More 

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Oxford, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here May 2015 (refurb due end of 2015/start 2016). Old fashioned hotel preferred by older travellers and central for beach with main shopping area/town centre only 15 minutes walk away. Food good if a little monotonous and bland. Rooms comfortable but fittings worn. Staff great and pleased to help whenever asked. Although on main road, traffic noise was not... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from another stay at the Don Pancho Hotel in Benidorm. Just as good as the last time we stayed, there were a couple of issues during our stay but once I reported them they were sorted out immediately. The Hotel is closing down on the 1st November for a complete refurbishment, rooms, balconies, kitchens pool area the full... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

just returned from 11 night stay. The hotel is closing from November to April for refurbs.Room was comfortable, staff were all friendly and helpful. Booked in Bed, breakfast and evening meal. All meals are buffet style. the choice both hot and cold was huge and all very well cooked and presented. The hotel is a very short walk to the... More 

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Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for sharing your positive holiday experience on Trip Advisor! We are pleased that you appreciated the staff and the food at our restaurant. The entire staff does its best to give our guests a great total experience. It is also nice that you had a chance to explore Altea and Calpe. There are plenty of other worthwhile neighboring... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was our 8th stay here, and the hotel is in a great place as in central to the beach and the new town and its not that far to the old town by walking or catching a bus. The hotel was as always great, regulars are always remembered by staff, who are always friendly and helpful. And with the... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are looking forward to your 9th stay already! Thank you for such a fantastic review! We are so blessed to have loyal guests like you who continue to choose our hotel and enjoy great holidays here with us. We will take your comments about the times of the shows into consideration and are currently in the process of adding... More 

Blyth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Been coming to Benidorm for over twenty years. Done the Self catering, All inclusive & Family holiday. But as I had just become a pensioner decided the wife & I would try the Don Pancho having previously walked passed this hotel on many occasions we arrived on the 9th of May 2015 for 10 days Half board basis. Check in... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Wow! What a great review! We are so happy that you had a blissful holiday here at the Don Pancho and that you were impressed and will return! And for next time we would like to inform you that the prices at all of our bars apply the low resident discount prices with the exception of the dancing lounge which... More 

Swindon, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

4 of us (2 couples) have just returned from this fabulous hotel. As others have already said the hotel will be closing in November for a complete refit, I will be honest the rooms do need this but they are kept so clean and well maintained by the staff it wasn't a problem. The hotel has an older clientèle no... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Our smiley staff thanks you for your kind comments and for recommending It is very kind of you to write about your positive experience on TripAdvisor. We are very happy you had a super stay and that Felipe taught you some Spanish. Keep practicing! We are also glad you were pleased with the selection at our breakfast buffet and that... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, premier room which had all the requirements to make sure that we had a lovely stay throughout the holiday. Maid cleaned and made sure that all amenities were there each day, excellent service from all the staff. Excellent food with plenty of choices daily. Would recommend to anyone for a worry free holiday. Plenty of entertainment within the... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

It is wonderful to read that you had a great experience in Benidorm and enjoyed a worry-free holiday at our hotel. We are happy to read that our staff in the kitchen served you delicious food and that the cleaning staff kept your Superior room clean and tidy. Thank you for selecting our hotel and we hope you will choose... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel on the 9th of May couldn't folt it food good rooms good only one problem . You can eat lunch or dinner on hafe bored we choose lunch we went to breakfast one morning and told we had all three meals on two day which we didn't ... Same one had used our room number... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for taking the time to write about your holiday at our hotel on Trip Advisor. We are happy you liked the rooms and the food but we are very disappointed to learn about the bad experience at the restaurant when someone used your room number. This is the first management has heard of this issue and will take... More 

Birmingham, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Don Pancho end of April for my 50th Birthday, The Staff, The Food (best we have had abroad) all 10/10, My Wife and I have agreed its one of the best Hotels we have stayed in after many years of travelling abroad and will no doubt return in the near future Good luck with the Refit and... More 

Was this review helpful? Yes 5
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Happy Birthday and thank you for choosing to celebrate it at our hotel! We are very glad that you and your wife had such a fantastic experience at our hotel. We also thank you for mentioning that the Don Pancho is one of the best hotels you have stayed in… this is spectacular news. Thank you for taking the time... More 

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