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Hotel Don Pancho

#11 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #11 of 195 Hotels in Benidorm
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
micklowe16 England, United Kingdom
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934 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (414)
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England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed today NEW

Two weeks four days, back to one of our favourate hotels, carnt wait , sun,sea,pools,walks,food,poeple,all fabulous,what more could you wish and want for, my wife phoned and spoke to the manager yesterday, as usual,room sorted,first class service, we have been there four times in the past two years, staying again in one of the refurbished rooms, again, should be a... More 

Was this review helpful? Yes
Burton upon Trent, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

First time in Benidorm and went with mixed expectations! Can honestly say we loved it! Hotel Don Pancho is a fantastic hotel with a brill location- 2 minutes to the beach and promenade. Rooms super- all sea facing. We were on the 4th floor and could see the beach. Restaurant great. We were half board and you can just decide... More 

Was this review helpful? Yes 1
Lancs
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent an excellent two weeks at the Don Pancho Hotel in Benidorm. Can't speak too highly about the service, the staff, the location. All hotels have their Pros and Cons but nobody can really fault this Hotel. The restaurant is large and more importantly the food is very good with ample choice daily at breakfast and dinner. Rooms are... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are delighted that you have taken the time to write such a fabulous review, THANK YOU! As you mention, we will be closing for a massive refurbishment starting November 1st, 2015 through spring 2016. You can bet that the hotel will be even better! Nonetheless, please do keep in mind that after the refurbishment we plan to continue to... More 

Llansanffraid Glan Conwy, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

visited in may and june now booked for august, fantastic hotel great food lovely clean rooms fantastic staff, stayed in a superior room on the 11th floor both times we booked direct with the hotel you get free entry to the Benidorm palace, free entry to the casino 10% of your drinks bill if you book it this way the... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

THANK YOU! May, June and now August… we are thrilled you enjoy yourself so much here that you continue to select our hotel. We are truly blessed to have guests like you! We are delighted that you find our staff helpful and our location convenient. Also, as a family-owned hotel, we truly appreciate that you booked direct with us instead... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friend stayed 5 yrs ago.1st time for me at this hotel. Excellent. Staff friendly and helpful. Wide choice of food which was lovely. Plus the people we met was was friendly. Over all 10+ A.Star. Will be coming back in the new year .

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are thrilled that you had a great first visit at our hotel and that you have already decided to come back. We invite you to join us the last week of October for the last celebration before we close temporarily for our refurbishment (Refurbishments begins November 1st, 2015 – spring 2016)… there will be lots of special freebie’s and... More 

England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here for a week june 9 to 16, recommended by a work colleague. The hotel itself is spotless and the decor is lovely (cant believe its having a refurb). staff at the front desk are very helpful but it seems they find it hard to crack a smile as for the waiters and waitresses oh and the maids they... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thanks for saying we are “fab”! We are very lucky because we have “fab” guests like you that select our hotel and then are kind enough to write wonderful comments about us on TripAdvisor! We are extremely glad that you found the food and location exceptional. We are also thrilled that you were pleased with the staff. We are disappointed... More 

middlesbrough
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Well I would like to thank the staff from Hotel Don Pancho for another perfect stay at their fantastic hotel. This was our third stay. When we arrived we were booked in very professionally and efficiently. The Reception staff are really helpful and very friendly especially Antonio (I think this was his name). He always seemed happy to help. I... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

“I for one would certainly not stay anywhere other than Don Pancho. If the Don Pancho was fully booked, then I would not go to Benidorm simple as that.” What can we say other than…THANK YOU SO MUCH! We are extremely happy that you have chosen our hotel and that you would not go anywhere else! We are speechless! It... More 

Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from a fantastic holiday. The Hotel was brilliant. The food was 1st class the staff were very friendly and helpful nothing was too much trouble and the standard of cleanliness was excellent by far the best hotel we have stayed in abroad

Was this review helpful? Yes 4
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

WOW! The best hotel you have stayed in abroad! This is quite the compliment and we are so thankful that you took the time to write it on TripAdvisor! We are pleased that you found the food, staff and cleanliness of the hotel to be brilliant. We hope you will come back and see us soon. Remember that the hotel... More 

UK
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 2 week holiday at the Don Pancho - we have visited this hotel many times over the years and have never been disappointed - the staff are all friendly and helpful especially Raymond on reception who always had a smile on his face and a cheery greeting every time we saw him - our room on... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks for taking the time to share your opinion and for choosing our hotel. We are so glad that after so many years we have not disappointed you. Our objective is for you to enjoy yourself and keep coming back for many more years to come. Special thanks from Raymond, Isabel, Javier, Matias and Miguel whom thank you for... More 

mold
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My parents stay at the Hotel for a month during March and April and I join them for the last week. The staff are lovely and so helpful; nothing is too much trouble. The food is of a high quality with plenty of variety for all pallets. The Hotel is undergoing refurbishment and will be able to offer an overall... More 

Was this review helpful? Yes
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks to you and your parents for choosing our hotel every year for your “annual pilgrimage”. We are very lucky to have you as repeat guests. We are overjoyed that you highly recommend us and that you have no doubts about returning to visit our hotel. We will continue to do our best each day to keep you and... More 

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