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All 192 Benidorm hotels

Hotel Don Pancho

4.0 of 5 Hotel   |   Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #14 of 192 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Carol G Glsgow
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811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glsgow
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in the Don Pancho 4 times and have not been disappointed.The position of the hotel makes it suitable for someone who cannot walk far. It is a level walk to the long prom and there is a bus stop outside the hotel. The food is good quality and varied. The staff are attentive and helpful. The entertainment... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

It is wonderful to hear that you have been to our hotel 4 times and that you continue to enjoy yourself and take pleasure in our facilities, food, and location. Thank you for writing about your positive experience on Trip Advisor! As for your comments on the pool temperature, thank you for bringing this to our attention. We will absolutely... More 

Durham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 years running and would return. Location excellent along with good food. Only downside was unable to get sunbeds most days as refuse to queue at the pool doors to reserve before breakfast. Had high rooms with great view and very quiet.

Was this review helpful? Yes
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We appreciate that you have joined us at the Don Pancho on two occasions and that you will be coming back to see us again! Thank you also for sharing your opinion on Trip Advisor. As you state in the title of your review, the Don Pancho is situated in an ideal location. The beach is very close-by and a... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friends booked with the travel agent for two weeks I was going for one week no single rooms available so I phoned the Hotel to see if I could have a bed in there room they said yes. So I went with that my friends got to the hotel first the room was to small for three beds so... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for your comments about our hotel. We are happy to have had you and your friends as guests. You mention in your message that your friends were charged a supplement of 30€ a night. This supplement was due to the room they chose to stay… a Junior suite. Clearly a room which has one bedroom and a living... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed first two weeks November. Old fashioned hotel programmed for upgrade next year. Some rooms already upgraded but you are expected to pay an additional 20 EUR per couple per night supplement otherwise you get one of the older rooms. So if you book this hotel you get an old room unless you pay a premium for an 'upgrade' at... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We thank you for selecting our hotel on numerous occasions and for taking the time to write about us on Trip Advisor. We are delighted that you find almost every aspect of our hotel to be excellent. However, we are disappointed with your comments about the rooms and respective pricing. Considering the level of accommodation, food quality and service standard,... More 

Llanelli, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in room 1706(refurbished,superior room) on half board.This is the 6 th time we have been to Benidorm,and this is the best hotel by far.The view of Benidorm and the med were fantastic.all the staff were friendly,helpful and informative.A very disabled friendly hotel,with 4 lifts and ramps.On half board you have the option of lunch or dinner ,without making any... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Great to hear that you enjoyed your stay with us and that you consider us the best hotel by far in Benidorm. This is quite the compliment and we are very appreciative! THANK YOU! We are glad to hear that you liked the food in general and will take into consideration your comments about the soup and desserts. Our entire... More 

leigh-on-sea essex
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and l stayed here from oct14th to oct 25th, this was our first holiday in 8 years due to ill health, so we wanted our return to spain to be special, we love benidorm and have been about 20 times over the years. So we thought we would treat ourselves to 5star rated don pancho,but oh how disappointed... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for your review and for choosing our hotel for your special birthday holiday (HAPPY BIRTHDAY AGAIN!)! We are happy that you enjoyed the amazing food at our buffet restaurant and the champagne for your birthday yet we are disappointed to hear that we did not meet your expectations when it came to the rooms. It is natural that... More 

Southport, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I have been visiting this hotel since 1983 and we intend to go back again next year! Our main attraction are the staff who are to a man (or woman) exceptionally personable, helpful and friendly. They cannot do enough for you especially in the restaurant and we were well looked after by Aziza and Loli. The food... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you so very much for your wonderful review and for choosing our hotel since 1983! THANK YOU! We are so lucky to have you and your wife as loyal fans of the Don Pancho. We are really looking forward to our refurbishment starting in November 2015. You can expect most of the rooms and common areas to be updated.... More 

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 4th stay at the Don Pancho. It meets all expectations and more in the food department. The staff are extremely helpful and friendly which adds to the feel of the holiday experience. The hotel is closing in November 2015 for 4 months for extensive refurbishment. Just hope the cost won't be out of reach for us as... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are happy to hear that you had another enjoyable holiday at our hotel. We are proud to have so many repeat guests like you that come back and see us year after year! THANK YOU! As per your comment regarding our prices, don’t worry about any dramatic increases following the refurbishment: we know our public and we are not... More 

Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

stayed at the don pancho from the 25/11/14 to the 02/12/2014 fantastic time even if we were among the youngest there by a few years at leas couldn't fault the room, the staff or the food at all, just one very very tiny niggle that the tables were set up for the next sitting ( lunch at breakfast etc )... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for your taking the time to write about our hotel. We are so glad you had a brilliant holiday! We are glad you liked the food and that the staff attended to your needs. We are always looking to improve, so your comments about the table setting will be reviewed. Thank you so much for selecting the Don... More 

Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travelled to don pancho 15/11/14 to 22/11/14 3rd time to this hotel and have already booked for may 2015 so to the point ! This hotel is one of the best hotels in benidorm , staff are friendly and helpful , rooms cleaned everyday, many many choices at meal times something for everybody , the hotel is just across the... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for your kind comments and for taking the time to post on Trip Advisor. We are very happy that you enjoyed your stay with us and we are very appreciative of your loyalty! We hope to see you back for a fourth visit soon. Enjoy the holiday season and thank you again! More 

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 252
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Hotel Style:
#6 On the Beach Hotel in Benidorm
#8 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#15 Romantic Hotel in Benidorm

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