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All 194 Benidorm hotels

Hotel Don Pancho

4.0 of 5 Hotel   |   Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #13 of 194 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Hammi85 Phuket, Thailand
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827 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phuket, Thailand
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked through Thomson to stay here, having previously stayed in one of their other resorts of a similar standard. The rooms were not of the same standard shown in the images which was disappointing & then on our first day/night I had all my jewellery & a pair of shoes stolen from our room!we raised the issue with Thomson... More 

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Camborne, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having previously taken summer/autumn holidays at the Don Pancho we decided to book our 15th visit for the New Year (2014) and we weren't disappointed. As usual the staff on reception were very welcoming, especially Alexander who always looks well groomed and is so friendly and helpful, also Lola who always has a warm smile. The New Year Gala dinner... More 

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uk
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A week stay in a perfect location just 100yrds from the Levante Beach. Very Clean communal areas and the room which we where given also very clean. We upgraded to superior room and very pleased with the extras although others did not agree. Food was plentiful and varied. Very pleasant and freindly staff from the desk staff to the chambermaids.... More 

Was this review helpful? Yes 1
Berkshire
Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a two week stay at the Don Pancho and once again a FABULOUS holiday. Each time it leaves us wanting to return which we will again soon. We meet so many people from previous stays which all adds to the fun which this holiday brings. We were in one of the older rooms and very happy. Within... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

THANK YOU… for your review, your kind words and for being a loyal guest. We are very appreciative to have guests like you! We are so pleased that you and everyone you spoke to during your stay at the hotel were happy. Our objective is that all of our guests have a wonderful holiday. As you mentioned, our staff does... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to the Don Pancho back in July 2014, for 2 weeks. It was our third year running and we were welcomed like we are part of the big family. Complementary drinks and fruit on arrival were provided in the room and cannot fault how spotless the rooms were. This is down to the excellent and very attentive cleaning staff.... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you so much for your kind review of our hotel and for choosing the Don Pancho for three years running… and HAPPY BIRTHDAY! We hope we continue to exceed your expectations for many more years to come! We are pleased that you had a great birthday, are satisfied with the restaurant and enjoy our staff and central location. A... More 

Coventry, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Don Pancho for 11 nights in July 2014. At check- in we were offered an upgraded room at 20 euros per room per night - an extra 440 euros we didn't have. We asked to view the upgraded room just to see the difference - very smart, tea & coffee facilities and bottles of water, but... More 

Was this review helpful? Yes 9
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for alerting us to the problems you had at our hotel during your stay in July 2014. From your poor review written six months after the holiday, it seems as though you are quite disappointed. As you must have seen on Trip Advisor and heard from other customers, our hotel’s restaurant is well-known as the one of the... More 

Stourbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Don Pancho for 11 nights from the 30th December, booked through Thompsons and upgraded the room to superior with the hotel direct. Well worth the 20 euros per night extra, the rooms are superb, best beds we have had in a hotel and comfortable rooms, the bathrooms are well equiped with large walk in showers; We... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

It is great to hear that you had a superb winter holiday with us here at the Don Pancho! We are happy to hear that you had nice weather, service and accommodation. Our superior rooms do have an extra charge however we are very glad that you saw the value in the new room type. We are also very happy... More 

Doncaster, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed from 20thdec to 30 dec 2014 we upgraded our room to stay on the 17th floor this was a good move no noise super views good beds coffee and tea service every day. The only fault with this hotel was the entertainment more for the Spanish than the English taste .The food was super lots of choice and... More 

Was this review helpful? Yes 8
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your review and for choosing our hotel. We are happy you enjoyed the food, staff and the superior room! Be sure that we are reviewing all of the entertainment but we ask that you please reconsider coming to see us as everything else at the hotel was “super” according to you. Thank you for trusting us with... More 

Coventry
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from the Don Pancho having gone there for the New year. I have to say this was one of the best experiences we have ever had. The staff and management really excelled themselves, the organisation and execution of the party was fantastic. The food ,entertainment and the atmosphere was amazing, everyone was so friendly, we all... More 

Was this review helpful? Yes 6
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We could not be happier that you enjoyed yourselves so much at our New Year’s Eve Gala. We also thank you so very much for selecting our hotel over a dozen times. Your comments about the hotel are all very positive and they genuinely make us feel proud. The entire Don Pancho team’s objective is to provide great service, food... More 

London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 3rd time at the Don Pancho and overall the experienc was good. It is a very comfortable and clean hotel with hard working staff. But I do feel non meat eaters could be catered for a bit better. For example breakfast (cold) counter - there was always ham and cheese why not always smoked salmon too. The... More 

Was this review helpful? Yes 5
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for letting us know about your good experience at the Don Pancho. We are so glad you selected our hotel for a third time. As you already know, our hotel is not an adult’s only hotel. The Don Pancho does NOT have activities or facilities which cater to youngsters, consequently we do have a low percentage of families... More 

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 252
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Hotel Style:
#6 On the Beach Hotel in Benidorm
#7 Luxury Hotel in Benidorm
#11 Family Hotel in Benidorm
#13 Romantic Hotel in Benidorm

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