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Hotel Don Pancho

#10 of 194 Hotels in Benidorm
Certificate of Excellence
4.0 of 5
Avenida del Mediterraneo 39, 03500 Benidorm, Spain
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Hotel Don Pancho
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Ranked #10 of 194 Hotels in Benidorm
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
holiday116 Wakefield, United Kingdom
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875 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
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Wakefield, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely warm welcome yet again and were allocated our favourite room once again . Also Ana Guest Relations Manager who goes out of her way for us. More positive changes since our visit in January this year. When we arrived in March this year, the safety deposit boxes had all been replaced. Much larger and no keys you use a... More 

Was this review helpful? Yes 2
Newport, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 1 week ago

My Partner Jayne and I had never been to Benidorm and at first were hesitant about the place and the hotel. We need not have worried we had a wonderful holiday 14 days at the Don Pancho which was a delight. Maria and her staff are to be congratulated on making our holiday very special. From Alejandro, Raymond and all... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are very happy to hear you had a great time in Benidorm and that you enjoyed your stay at our hotel! Maria and the entire staff send many “thank you’s” to you and your partner for choosing our hotel and for recommending us on Trip Advisor. We are glad you enjoyed the Superior room with the gorgeous views and... More 

Villamartin, Spain
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled to Don Pancho to meet up with friends who stayed for the week there. We checked in and were offerred an upgrade to the newly refurbished rooms on the first floor. They were of a very high standard and comfortable beds with one of the best showers ever-enough room for two to fit comfortably. Lots of extras-comb, toiletries,tooth brushes,emery... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your excellent review. We are happy to hear you had a great time in Benidorm. Also, thank you for taking the time to write your comments about our hotel on Trip Advisor and more importantly, for choosing our hotel. We hope we can welcome you and your friends back to our hotel in the short future to... More 

Beverley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We have just returned home after staying at this hotel for 7 days, stayed their six times now, we had our first complaint on this visit has we had trouble with the water running away in the bath the Thompson rep sorted the problem straight away and we got moved to another room, this hotel is spotless the cleaners even... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for being a loyal guest and for your amazing review! We are already looking forward to your 7th visit! We are sorry that there was an issue with the first room you occupied but are happy it got resolved quickly. We also are disappointed to hear the comments about our new lifeguard/pool attendant. We will absolutely make sure... More 

Southampton
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a few days on a B&B basis, I wished we had tried the HB as the Breakfast was brilliant. Proper bacon . We requested a low floor as I do not like lifts . The room was comfortable and spotless all though a little tired. The entrance to the hotel is lovely with a fountain and gardens.... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you again for your comments and for recommending the Don Pancho! We are very glad that you liked the hotel, its location… and the bacon! We hope you will come back soon on a half board basis so you can see all the delicious meals we have available for both lunch and dinner. Looking forward to welcoming you back!... More 

london
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on the 28th March . Had to get a very early flight from Gatwick 06.15 am When we arrived at the airport ,had to wait a while for our baggage but once that was done we were very quickly through passport control . Met by the Thomson reps ,and again very quickly on our way . We were... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your kind review! We are very appreciative that you chose our hotel and that you would recommed it to friends and family! We are also very happy that you enjoyed the food and wine choice at our restaurant, as well as your room and the staff. As far as the balcony lights go, in order to offer... More 

Thorne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had heard how good this hotel was, so mum and I gave it a try in march this year. The staff are very pleasant and welcoming ,the food is lovely and what a choice,we had a lovely time and so relaxing too. Going to go back.IT is so clean and spotless.

Was this review helpful? Yes 2
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your FANTASTIC review! We are happy that you enjoyed your holiday and that you will be coming back to stay with us in the future! Thank you for choosing us! We are pleased that you found the hotel spotless, the food lovely and the staff pleasant. We will continue to do our best and we look forward... More 

Coton, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had been told how nice this hotel was and we wern't dissapointed The enterance is your first impression and was like the pictures you see of it. There are two bar areas both in very good order, the dinning room had a good layout and the food excerlent.With the veriety and quality. i cant see anybody having any complaints.... More 

Was this review helpful? Yes 5
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Hola! Great to hear from you! Thank you for taking the time to write about our hotel on Trip Advisor (and our new Panini’s at the bars)! It was a pleasure to host you and your husband and we are happy that you were not disappointed with us! Our staff works hard to provide great service and delicious food so... More 

Leeds, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel don panho was spotless food beauiul.rooms reallycofortble.i would deffinatey return to the hotel itis in a god spot for nightife. Pool area was really nice. Breakfast was lie home proper engish bacon cooked properly crispy on edges

Was this review helpful? Yes 4
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Hola and Muchas Gracias! Thank you very much for spending your one weeks holiday with us at the Don Pancho! We are very happy that you enjoyed yourself and found the hotel to be comfortable and clean. Also, we are glad you appreciated the English bacon served in the morning at breakfast… we want you to feel as if the... More 

Wales
Contributor
12 reviews 12 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Once again we chose to stay at the Don Pancho, this hotel is kept very clean in all areas. The staff are very friendly and helpful and the food is very good and plentiful. All of the rooms face the sea and the hotel is well placed for walking to the old town etc. The bus stops are just outside... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We genuinely appreciate you choosing our hotel again, thank you! We are undoubtedly the luckiest hotel in Benidorm as we have over 60% repeat guests. Thank you for being a part of our family! Per the WIFI issues, next time please just ask the Front Desk as they will be happy to get you online without any further issues. We... More 

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