We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Don Pancho

#11 of 195 Hotels in Benidorm
Certificate of Excellence
Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Hotel amenities
Hotel Don Pancho
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #11 of 195 Hotels in Benidorm
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
harvey s London, United Kingdom
Write a Review

906 reviews from our community

Traveler rating
    527
    263
    81
    25
    10
See reviews for
139
590
23
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (906)
  • Mar-May only
    (228)
  • Jun-Aug only
    (294)
  • Sep-Nov only
    (229)
  • Dec-Feb only
    (155)
All months
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just returned from 11 night stay. The hotel is closing from November to April for refurbs.Room was comfortable, staff were all friendly and helpful. Booked in Bed, breakfast and evening meal. All meals are buffet style. the choice both hot and cold was huge and all very well cooked and presented. The hotel is a very short walk to the... More 

Was this review helpful? Yes
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for sharing your positive holiday experience on Trip Advisor! We are pleased that you appreciated the staff and the food at our restaurant. The entire staff does its best to give our guests a great total experience. It is also nice that you had a chance to explore Altea and Calpe. There are plenty of other worthwhile neighboring... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our 8th stay here, and the hotel is in a great place as in central to the beach and the new town and its not that far to the old town by walking or catching a bus. The hotel was as always great, regulars are always remembered by staff, who are always friendly and helpful. And with the... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are looking forward to your 9th stay already! Thank you for such a fantastic review! We are so blessed to have loyal guests like you who continue to choose our hotel and enjoy great holidays here with us. We will take your comments about the times of the shows into consideration and are currently in the process of adding... More 

Blyth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Been coming to Benidorm for over twenty years. Done the Self catering, All inclusive & Family holiday. But as I had just become a pensioner decided the wife & I would try the Don Pancho having previously walked passed this hotel on many occasions we arrived on the 9th of May 2015 for 10 days Half board basis. Check in... More 

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Wow! What a great review! We are so happy that you had a blissful holiday here at the Don Pancho and that you were impressed and will return! And for next time we would like to inform you that the prices at all of our bars apply the low resident discount prices with the exception of the dancing lounge which... More 

Swindon, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

4 of us (2 couples) have just returned from this fabulous hotel. As others have already said the hotel will be closing in November for a complete refit, I will be honest the rooms do need this but they are kept so clean and well maintained by the staff it wasn't a problem. The hotel has an older clientèle no... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Our smiley staff thanks you for your kind comments and for recommending It is very kind of you to write about your positive experience on TripAdvisor. We are very happy you had a super stay and that Felipe taught you some Spanish. Keep practicing! We are also glad you were pleased with the selection at our breakfast buffet and that... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, premier room which had all the requirements to make sure that we had a lovely stay throughout the holiday. Maid cleaned and made sure that all amenities were there each day, excellent service from all the staff. Excellent food with plenty of choices daily. Would recommend to anyone for a worry free holiday. Plenty of entertainment within the... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

It is wonderful to read that you had a great experience in Benidorm and enjoyed a worry-free holiday at our hotel. We are happy to read that our staff in the kitchen served you delicious food and that the cleaning staff kept your Superior room clean and tidy. Thank you for selecting our hotel and we hope you will choose... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at this hotel on the 9th of May couldn't folt it food good rooms good only one problem . You can eat lunch or dinner on hafe bored we choose lunch we went to breakfast one morning and told we had all three meals on two day which we didn't ... Same one had used our room number... More 

Was this review helpful? Yes 3
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for taking the time to write about your holiday at our hotel on Trip Advisor. We are happy you liked the rooms and the food but we are very disappointed to learn about the bad experience at the restaurant when someone used your room number. This is the first management has heard of this issue and will take... More 

Birmingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Don Pancho end of April for my 50th Birthday, The Staff, The Food (best we have had abroad) all 10/10, My Wife and I have agreed its one of the best Hotels we have stayed in after many years of travelling abroad and will no doubt return in the near future Good luck with the Refit and... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Happy Birthday and thank you for choosing to celebrate it at our hotel! We are very glad that you and your wife had such a fantastic experience at our hotel. We also thank you for mentioning that the Don Pancho is one of the best hotels you have stayed in… this is spectacular news. Thank you for taking the time... More 

Moreton, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a short four night stay for us, we arrived at the hotel after our airport transfer and were booked in and in our rooms in no time. There were three couples in our party, two of which are disabled. We booked three superior rooms, two with disabled friendly walk in showers and one with a shower over the... More 

Was this review helpful? Yes 4
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Congratulations on your 50th birthday and thank you for choosing our hotel! You mention our upcoming refurbishment in your commentary and yes... it is very exciting! The areas you mentioned (pool area, façade so you have a great view os the sea from your room, etc.) will all be improved as well as the restaurant, dancing lounge and many of... More 

Pittsburgh
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in the center of Benidorm. A city of tall buildings, beautiful beaches and British drunks. The lobby is very attractive. The rooms are not bad but not luxurious. The noise from just outside the hotel is loud and constant until at least 4 am. Maybe I have more objections to the location than the hotel.

Was this review helpful? Yes 2
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

Thank you for sharing your comments about your experience at our hotel with us and others. We are very happy that you enjoyed your stay and that the service was up-to par although we are very sorry that you were inconvenienced by the noise from the neighboring bars. Thank you very much for choosing our hotel and we hope you... More 

dors
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent a week here, which we thoroughly enjoyed. The food was good, and our experience in the restaurant made even better by Ray, who was always cheery and smiling, as was the Japanese Chef who was also very friendly, staff to be proud of! We managed to find a sun bed every day around the pool, it made what... More 

Was this review helpful? Yes 1
Don-Pancho-Hotel, Guest Relations Manager at Hotel Don Pancho, responded to this review

We are very proud of our staff and we thank you very much for pointing out their excellent service! Ray and the rest of the restaurant staff kindly thank you for your comments about them. We are very happy that you enjoyed your stay although we are disappointed that the nearby bar’s noise did not allow you to enjoy the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

393 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (166)
Viewed
Room/suite (28)
Viewed
Pool/beach area (18)
Viewed
Hotel & grounds (42)
Viewed
Bathroom (2)
Viewed
View from room (39)
Viewed
Dining (5)
Viewed
Other (32)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (202)
Viewed
Amenities (6)
Viewed
Pool (15)
Viewed
Restaurants and Bars (47)
Viewed
Standard Room (34)
Viewed
Superior Room (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (6)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities