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All 193 Benidorm hotels

Sol Costablanca

4.0 of 5 Hotel   |   Avda Alcoy s/n, 03500 Benidorm, Spain
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71%
Ranked #57 of 193 hotels in Benidorm
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
annierand Hartlepool, United Kingdom
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247 people have reviewed this hotel

Traveler rating
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41
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Hartlepool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just got back from 10 days in the sol costa blanca we had a great sea view room 304 which was really nice,staff at check in were good the staff in the bar were great aspecially the young lady .Christina in the dinning room was brilliant she,s a credit to you, the men in the dinning room where miserable,our cleaner... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear annierand, Many thanks for choosing the Sol Costablanca. Thanks for your positive comments and also for your constructive criticism. It is our guest's opinions which guide us. Thanks again for taking time to write your review. We hope to see you again soon. Kind regards, María José Bergés -Guest Experience Manager- More

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got back from our stay at the hotel sol casablanca and all six of us really enjoyed it the reception staff were really helpful especially Carla lovely girl the rooms were spotless and clean and I would highly recommend this hotel to my family and friends and I would like to thank the manager Manuel for taking all our... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Shirley E, It is wonderful to hear from returning guests and we are very happy to hear that you hope to return again. Thanks for writing in to let us all know. We look forward to welcoming you back. Kind regards, María José Bergés -Guest Experience Manager- More

Dereham
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival ( we drove from England) I was greeted by the lovely Manuel, he was so good even went to see about a car space for us. What a very pleasant man he is, also not forgetting the beautiful Patricia, and the new receptionist Carla. As for the other receptionist MARCUS, YOU NEED A LESSEN IN MANNERS. You were... More

Was this review helpful? Yes
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Sally and Graham, Thank you very very much for your nice feedback and for publishing such fantastic post on TripAdvisor. You know for us it's a pleasure your visit. I have shared your nice comments to all the team. We note your comments about our receptionist, talk to him, because that's not the deal you deserve. We will be... More

Markfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having visited this hotel in Sept 2013 , we returned June 2014 for our third visit. The last time we visited we made comment about the reception staff , this time 100% improvement , the same gentleman who checked us in last year did so this year ,with a greeting and saying you have the same room as last year.(excellent).... More

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear KEITH M, Thank you very much for taking the time to share your experience with us on TripAdvisor. We appreciate all the feedback that we gets as it is the most useful tool we have to improve the stays of future guests. I am pleased that you enjoyed your stay with us and all the facilities and services we... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel from June 20th to 27th, as it was our anniversary. We got a side view of the beach which was lovely. The location is perfect as it's across from the beach, but in my opinion, I would say that this hotel is definitely not a 4* I would give it 2*. On arrival, I thought... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Marion C, I am sorry to hear that your holiday was not what you had hoped. I apologise sincerely. I do appreciate the time you have taken to let us know about your experience. We shall certainly make efforts to improve in the areas that you highlight. Kind regards, María José Bergés -Guest Experience Manager- More

Benidorm
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its a good hotel for its age.It does still have the feel of more eloquent older stye hotel,but lacks feel. its showing signs on the inside rather than outside in need of a fresh referbishment.and bright colours to get the feel of being a happy hotel.The room we were in on the 6th floor overlooked the sea front and to... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear William John G, Thank you so much for your feedback. We hope to welcome you again soon! María José Bergés -Guest Experience Manager- More

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 21, 2014

Nice hotel,but there were some issues with Satff at front desk.There was no problems with getting a sunbed,which we thought there may be.Nice area around pool,and quiet,although sunbeds packed in too close.I could hardly put a leg either side on returning to sunbed.We found the food quite repetitive,spanish based,and after a week, we were actually pleased we were going home... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear jennywren52, Let me thank you in advance for letting us know about your staying in Sol Costablanca. We are glad to know that the hotel was good enough for you and the pool area was also good. I would like to inform you that our menus are studied so as not to repeat the meals we try to follow... More

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 19, 2014

We have now tried three hotels in Benidorm. This one, as a hotel is very good, the great shame is that it is adjacent to a bar occupied in large numbers by British stag parties. They were continually very loud so tha the day was largely spoilt by the noise, the behaviour, the drunkeness added to by lewd behaviour including... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Thank you for choosing the Sol Costablanca. We appreciate your feedback. I sincerely apologize that we did not exceed your expectations. Your comments have been shared with our management and team. Thank you for taking the time to review our hotel and we hope to have the opportunity to host you again in the near future. María José Bergés -Guest... More

Hereford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 13, 2014

The hotel staff are lovely, very friendly. We booked a standard room that didn't have a balcony so upgraded at a cost of €30 a night to a Promenade, sea view room with a balcony. The room was spacious the balcony overlooked the promenade, beach and sea. The hotel does not have double beds, 2 beds were pushed close together... More

Was this review helpful? Yes 3
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear glam29, First of all, I would like to thank you fos your preference in selecting our hotel for your holidays in Spain, as well fos taking the time to tell us about your recent experience. We are sorry to hear that your discontent is for reasons beyond our hotel, and that for this reason will not return. We hope... More

Glasgow, United Kingdom
Top Contributor
59 reviews 59 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 9, 2014

Back again in May for a week and on arrival at Alicante, was slightly disconcerted at the number of stag and hen parties heading for the resort. Worried needlessly as we had a great time again. Even though there were at least three parties in the hotel we had no trouble. Great variety of food and I do enjoy the... More

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Gavthetrav, Thank you so much for your lovely feedback! I am very happy to know we exceeded your expectations and be sure I will pass your comments to all the staff, particularly to Melanie, Manuel Antonio and Blanca. We are happy to know that you will visit us again. Best regards, María José Bergés -Guest Experience Manager- More

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Additional Information about Sol Costablanca

Address: Avda Alcoy s/n, 03500 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Costablanca 4*
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Also Known As:
Sol Costablanca Benidorm
Sol Costablanca Hotel Benidorm

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Amenities

Bar / Lounge Beach Restaurant Room Service Swimming Pool
Hotel Style
#18 On the Beach Hotel in Benidorm #25 Luxury Hotel in Benidorm #57 Top resorts Hotel in Benidorm #57 Business Hotel in Benidorm
Hotel Class
Number of rooms
185

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