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Sol Costablanca

#62 of 195 Hotels in Benidorm
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Avda Alcoy s/n, 03500 Benidorm, Spain
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1 room 1 guest
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancashire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

hi we have just came back from benidorm and stay at this hotel location was the best we went half board breakfast was no good at all we could eat it evening meal if you like uncooked meat and fish you would be OK you also had to pay for water on your table the room we had no view... More 

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cheshire
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Our room was lovely with an amazing full sea front view, air con and fridge, I had to buy a kettle as their was Niwhere to get a cuppa before 8 am and then only in the dining room where you weren't allowed to leave with the cups, we only had breakfast which was good with plenty of choice. Entertainment... More 

Review collected in partnership with Melia Hotels International

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Gateshead, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here 18th -22nd Aug 2015. First impressions when you walk in to hotel very nice hotel, staff were nice polite and helpful if a little serious. The bedroom is what has let this hotel down walls were scuffed and marked, towels were a bit on the thin side there was no tea/coffee facilities which was disappointing, as when you... More 

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M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Daer jackietel, Thank you very much for your honest review. In regards to the sunbeds, it is not allow to book them with the towels but many people just leave them the whole day and only use them a couple of hours. If everybody respect the rules, we would have less problems of availability. On the other side I am... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked Sol costablanca because of its 4 star rating on booking we put in our request a double bed,high floor with Sea view we also told the hotel that we would be arriving in the early hours !!! When we arrived we were told there was no parking left so we parked on the street at back of hotel... More 

Was this review helpful? Yes
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Martstay123, Thank you for your recent visit and for posting your comments on TripAdvisor. We are very sorry for not meet your expectation about the service of the hotel. We have parking in the hotel, but unfortunately on your arrival was full. You had standard room booked, so the sea view has a supplement. We remain at your compleye... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi there me and my husband are arriving sept 12 th. Our 1st anniversary and my husbands birthday. Any upgrades ?? Plus we stayed last year on honeymoon xxx We requested see view. Xxxxxxxxxxxxx Xxxxxxxxxxxxx Loved staying there last year. So close to everything.

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Louise T, Thank you very much for choosing us again! Please send us an e-mail at sol.cotablanca@melia. com with you booking information to take note of your anniversary. See you soon! María José Bergés -Guest Experience Manager- More 

Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here August 13 to 17 for 4 nights the hotel was very clean and the pool area was cleaned every morning, the food was of a good standard not a huge choice but you could make a 3 course meal each sitting ,the location is right on the beach fab, we had a side sea view which was... More 

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear IAN S, Thank you very much for recommend our hotel, this means that all our daily efforts are going in the right direction. Thank you for visit and we all hope to welcome you back very soon. Best regards, María José Bergés -Guest Experience Manager- More 

England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my partner decided to grab a 4 night stay in Benidorm which we found a great deal in an Adults only Hotel.The Hotel is rated a 4Star but it is only a 3Star to myself the outside is modern and some of the areas downstairs have been updated but the rooms are very dated and could do with... More 

Was this review helpful? Yes
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Rachel S, First of all many thanks for stay in our hotel for your holidays. We do appreciate your comments, despite you did not get as satisfied as we want at the hotel. We wish you to come back to the hotel in the future and give us another chance. Regards, María José Bergés -Guest Experience Manager- More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Positives Very good location, next to the beach, you could swim in the sea and just come back to hotel's shower facilities by the pool. Good selection of food and very clean restaurant, highly skilled chefs.. Friendly reception staff, clean bedsheets, we were given a large size room with a side sea-view. Negatives Very small swimming pool, half of it... More 

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Utopia1977, Thank you SO much for your recognition and let us know of your satifaction. It is of extreme importance for us and we really hope to have the opportunity to welcome you back. Best wishes, María José Bergés -Guest Experience Manager- More 

Kiev, Ukraine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 7 nights and enjoyed our time. The hotel is in a very good location, overlooking the Levante beach, 5 minutes walk to the old town and with the big swimming pool. The staff were friendly and helpful when needed. Room and beds were clean and comfortable. Breakfast was good enough (buffet style self-service).

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Andrii K, Thank you a lot for share your good opinion in TripAdvisor. We are so happy to know that you spent a wonderful holiday in our Sol Costablanca Hotel. We are sure that due to our fantastic location you had enjoyed Benidorm's life, beaches, pub with a great atmosphere. We hope that you will select us again, thank... More 

Benidorm
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 2 weeks, and I have nothing to speak badly about. Staff friendly and helpful, atmosphere was great, the cleaning crew was excellent, and the location was perfect! Will return :)

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear vegar r, We are very happy that you had a great stay at Sol Costablanca. Thank you for sharing this with us. We truly hope you decide to visit us again wishing you a nice summer! Regards, María José Bergés -Guest Experience Manager- More 

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