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All 191 Benidorm hotels

Sol Costablanca

4.0 of 5 Hotel   |   Avda Alcoy s/n, 03500 Benidorm, Spain
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Sol Costablanca
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72%
Ranked #52 of 191 Hotels in Benidorm
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
239karen Burnley
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263 reviews from our community

Traveler rating
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    85
    47
    18
    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burnley
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As it was my husbands first trip to Benidorm I think we chose the right hotel, it was in a perfect location right on the beach , great for early morning dip and people watching !! The room was lovely well equipped we had a side room with a view of the sea which was great. Food was lovely we... More

Was this review helpful? Yes 4
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear 239karen, Thank you so much for your review. We are of course delighted that you like the hotel so much! I appreciate all your comments. Please come again next year. Kind regards, María José Bergés -Guest Experience Manager- More

Benidorm
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent services and professional employees make you feel better that at home. Nice place to be on business or vacation time. Top quality of foods Four starts hotel with fair price fronting the Levante beach

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Atilio Omar C, Your review is amazingly motivating. Thank you so much for your nice words towards us and be sure your feedback is the best prize you can give us! Thank you again and we are already waiting for your return! Best regards, María José Bergés -Guest Experience Manager- More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Sol Costablanca for 1 week in August. We stayed there last year and I said it was our best holiday in Benidorm so far. This year it was good but not great. We paid for a front sea view room,as we did last year. I thought the noise last year from people singing and shouting was... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Michael C, Thank you so much for your review. I sincerely hope that we see you again in the near future. Of course we take note of all the feedback from our customers, and we always try to improve as much as possible. No doubt that your comments are taken seriously. Thanks for your review. Kind regards, María José... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 16, 2014

We two couples stayed at sol casablanca for 3 nights on 13th aug 14. First impressions where good. Pool looked alittle small but there was a big beach rite in front of us. At the pool you couldnt move between beds and there was only about 30 sun beds so if you like the pool ul not have much fun... More

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Joanne H, Thank you for your review. The rooms with pool views are sea views rooms and have a supplement that may apply when you book. As an Adults Only hotel, we have guest from 15 years and above. We are sorry to hear that you had a bad impression about the age of our customers, but we hope... More

Hartlepool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

Just got back from 10 days in the sol costa blanca we had a great sea view room 304 which was really nice,staff at check in were good the staff in the bar were great aspecially the young lady .Christina in the dinning room was brilliant she,s a credit to you, the men in the dinning room where miserable,our cleaner... More

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear annierand, Many thanks for choosing the Sol Costablanca. Thanks for your positive comments and also for your constructive criticism. It is our guest's opinions which guide us. Thanks again for taking time to write your review. We hope to see you again soon. Kind regards, María José Bergés -Guest Experience Manager- More

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Just got back from our stay at the hotel sol casablanca and all six of us really enjoyed it the reception staff were really helpful especially Carla lovely girl the rooms were spotless and clean and I would highly recommend this hotel to my family and friends and I would like to thank the manager Manuel for taking all our... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Shirley E, It is wonderful to hear from returning guests and we are very happy to hear that you hope to return again. Thanks for writing in to let us all know. We look forward to welcoming you back. Kind regards, María José Bergés -Guest Experience Manager- More

Dereham
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 16, 2014

Upon arrival ( we drove from England) I was greeted by the lovely Manuel, he was so good even went to see about a car space for us. What a very pleasant man he is, also not forgetting the beautiful Patricia, and the new receptionist Carla. As for the other receptionist MARCUS, YOU NEED A LESSEN IN MANNERS. You were... More

Was this review helpful? Yes 1
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Sally and Graham, Thank you very very much for your nice feedback and for publishing such fantastic post on TripAdvisor. You know for us it's a pleasure your visit. I have shared your nice comments to all the team. We note your comments about our receptionist, talk to him, because that's not the deal you deserve. We will be... More

Markfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 30, 2014

Having visited this hotel in Sept 2013 , we returned June 2014 for our third visit. The last time we visited we made comment about the reception staff , this time 100% improvement , the same gentleman who checked us in last year did so this year ,with a greeting and saying you have the same room as last year.(excellent).... More

Was this review helpful? Yes 4
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear KEITH M, Thank you very much for taking the time to share your experience with us on TripAdvisor. We appreciate all the feedback that we gets as it is the most useful tool we have to improve the stays of future guests. I am pleased that you enjoyed your stay with us and all the facilities and services we... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2014

We stayed at this hotel from June 20th to 27th, as it was our anniversary. We got a side view of the beach which was lovely. The location is perfect as it's across from the beach, but in my opinion, I would say that this hotel is definitely not a 4* I would give it 2*. On arrival, I thought... More

Was this review helpful? Yes 2
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear Marion C, I am sorry to hear that your holiday was not what you had hoped. I apologise sincerely. I do appreciate the time you have taken to let us know about your experience. We shall certainly make efforts to improve in the areas that you highlight. Kind regards, María José Bergés -Guest Experience Manager- More

Benidorm
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 28, 2014

Its a good hotel for its age.It does still have the feel of more eloquent older stye hotel,but lacks feel. its showing signs on the inside rather than outside in need of a fresh referbishment.and bright colours to get the feel of being a happy hotel.The room we were in on the 6th floor overlooked the sea front and to... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 3
M_Jose_Berges, Director de Relaciones con Clientes at Sol Costablanca, responded to this review

Dear William John G, Thank you so much for your feedback. We hope to welcome you again soon! María José Bergés -Guest Experience Manager- More

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Additional Information about Sol Costablanca

Address: Avda Alcoy s/n, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Costablanca 4*
Number of rooms: 185
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Also Known As:
Sol Costablanca Benidorm
Sol Costablanca Hotel Benidorm

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