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Sol Pelicanos Ocas

3.0 of 5
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Gerona 45, 03503 Benidorm, Spain
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Sol Pelicanos Ocas
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Ranked #45 of 195 Hotels in Benidorm
A recent review
4 of 5 stars reviewed 2 days ago
Lisa160515 Newcastle upon Tyne, United Kingdom
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3,281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was amazing, very clean room, fantastic view of the pools from our balcony. Only issue we had was the food, not good variety, same things most nights. Night time entertainment was great in hotel. A very short walk from beach, nightlife, shops and restaurants. Also went to terra mitica and mundamar. We did have an email from travel... More 

Was this review helpful? Yes 1
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Lisa160515, thank you for having chosen Sol Pelicanos Ocas to spend your holidays and above all for sharing here your personal experience here. This way we can know our customers thoughts when they arrive home. In your case, after reading your lines we can see that you were satisfied with our rooms, cleanliness, our entertaiment program, and our location.... More 

Neston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room cleaned and towels and beds changed every day. We were half board and had evening meal one day and lunch the next day because we wanted to eat out as well, all the meals were lovely including breakfast. We also bought snacks and drinks and they were reasonably priced. It would have been nice to have a drink included... More 

Was this review helpful? Yes
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Julie M, thank you for having chosen Sol Pelicanos Ocas to spend your holidays and above all for sharing here your personal experience here, this way we can know our customers thoughts when they arrive home. In your case, after reading your lines we can see that you liked our cleanliness, the meals at the restaurant, our location and... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I read all the reviews before going and cannot fault what people sat. There is the good and the not so good features but overall I cannot really fault this place. The good. It's ideally placed for all the nightlife, the pool is lovely if a bit packed...3rd of it still roped off despite no filming taking place. Food is... More 

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Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Cazzacarr, first of all, let us than you for taking your time to write and share your experience with us here in Tripadvisor. We feel so happy to made you an enjoyable holidays, that makes us feel so happy!! We see that you were satisfied with our location, pool area, our food, friendly straff, entertainers and cleanliness. On the... More 

Nottingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The Sol Pelicanos is a great place overall. I would definitely go back for the weekend again, location wise it's a short walk to the strip for the nightlife and also a short walk to the nearest beach. The pool area is of Course fantastic! Loads of room and plenty of places to choose from to sit at. The rooms... More 

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Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi LouiseV3, first of all, let us than you for giving us your experience in our hotel here through Tripadvisor. It is really nice to read that you have a good time among us, and that you liked our location, rooms, food, our pool area. Almost everything, that is great!! As a tip for your next reservation, instead of book... More 

Carlisle
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Myself, my Mam and a friend stayed here from 5-19th May 2015. This was my 4th time staying in the Pelicanos but 6th time visiting Benidorm and I can't imagine staying anywhere else when I visit. On arrival Raluca checked us in. She was a familiar face as I remember her from previous years. And as ever, she was welcoming... More 

Was this review helpful? Yes 2
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Stacey B, wooow, what a complete review!!! Thank you for make us now your experience about your holidays in our hotel, and for share it here in Tripadvisor. We love that you have enjoyed your fourth time among us!!! Your words telling us that you were satisfied with our friendly and dedicated staff, and our cleanliness are so kind... More 

BIRMINGHAM
Contributor
13 reviews 13 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were a group of 6 ladies between the ages of 30 and 50 staying here for a week. My first impression from the outside wasn't great but I was happy to give it a go. Unfortunately, things didn't improve. The reception/bar areas are o.k. but our room (4th floor) was way below standard with an abysmal view. They need... More 

Was this review helpful? Yes 1
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi 0775KIMB39, let us thank you first for taking your time to write and share your experience with us here in Tripadvisor. All the reviews, give us very useful information of what we have to put the spot to keep getting better day by day. We take note of the points that you write here for us to improve. We... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great staff, shame about the toilets,showers, very chilled holiday, thanks again will be bk soon maybe next year, not far from the main atractions views were great the funny little man outside with his dog, cheers guys

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Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Paul E, thank you for having chosen Sol Pelicanos Ocas to spend your holidays and above all for sharing here your personal experience here, this way we can know our customers thoughts when they arrive home. In your case, after reading your lines we can see that you liked our friendly staff and our location. It is great to... More 

Ayrshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hi, I'm going to the Sol Pelicanos in Dec 2015 and I'm worried. Just after booking, I noticed there's several different grades of All Inclusive. Initially, I had booked 'All Inclusive' thinking that would mean unlimited drinks all day. Please help?

Was this review helpful? Yes 5
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi haven, as I have informed you in our facebook page, you have all inclusive all day till 12 at night. The gold all inclusive is set for premium brands. Best regards. David Castro. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is excellent with great service and facilities. The hotel is lovely and clean and the maid service is brilliant. Lovely pool with plenty of sun loungers and great food from both the restaurant and snack bar.

Was this review helpful? Yes
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi michelle w, first of all, thank you for leaving your review about your stay in our hotel here in Tripadvisor, and for tell everybody that we are an excellent hotel!!! This is a very useful tool to us to improve our service with all the suggestions and comments of our guests. In your lines we see that you were... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights with a group of friends and had no problems at all. We were early for check in and our room was ready. Clean room/bathroom with hairdryer, large TV which does get English channels although we only had music channel on. Rooms were cleaned daily, beware of the doors, the maids didn't shut one of them... More 

Was this review helpful? Yes
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Katy-pink, thank you for having chosen Sol Pelicanos Ocas to spend your holidays and above all for sharing here your personal experience here, this way we can know our customers thoughts when they arrive home. In your case, after reading your lines we can see that you liked our room, cleanliness, pool areas, food and drinks, and our location.... More 

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