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Sol Pelicanos Ocas

3.0 of 5
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Gerona 45, 03503 Benidorm, Spain
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1 room 1 guest
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3,729 Reviews from our TripAdvisor Community

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Traveler rating
    1,248
    1,339
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1,369
1,037
58
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (988)
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Warrington, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Just returned from an 8 night stay - our first trip to Benidorm, and probably not the last! We chose this hotel because it seems to have one of the biggest pools in town (I hadn't realised until we started looking that most have fairly small pool areas due to the amount of other buildings around!). When we realised the... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Ioved our stay here we had a fab room lovely and clean everything we needed and a great view our room was on the corner so we could se the pool and what they call bar sreet it was fab we sat on the balcony at night and watched all the fun going on. Food was good but I didn't... More 

Was this review helpful? Yes
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Jenny J, thank you for make us know your experience about your holidays in our hotel, and for share it here in Tripadvisor. We love that you say you loved your stay in our hotel!!! Your words telling us that you were satisfied with our rooms, cleanliness, the food selection, and our friendly staff are so kind and make... More 

Walsall
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 weeks in august. 3 adults and 2 kids on half board basis. The food was fantastic plenty of choice and variety for everyone. The rooms are lovely and clean and bright and we had a lovely view of the pool area from our third floor balcony. All of the staff from the lifeguards to the... More 

Was this review helpful? Yes 1
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi Tam P, your review is fab!!! hehe Thank you for sharing your experience with us and others TripAdvisor users. We are really grateful that you have decided to take your holidays with us. We are so glad that you have enjoyed with our food selection, the rooms, cleanliness, and all our friendly staff. It is great to know that... More 

County Durham, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We came here as a family of three, four years ago and were in the Pelicanos, we had a great holiday, we wanted to repeat this and booked again this time With Cosmos. What we had not realised was that last time we did not have what was called a family room, this year we did. We were put into... More 

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Nuneaton, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

just come back from this hotel, stayed for 1 week all inclusive, 2 adults and 2 children (13 and 9) Check in, Was a little slow, 4 staff members booking in but we still had to wait 30 minutes. Rooms, We had 2 rooms as we booked late and this was all on offer, ( in the pelicanos) both had... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Pelicanos for 5 days for my daughters 16th birthday, the hotel was spotless we couldn't fault it, even around the pool there was no rubbish or dirt, the only situation we would say which needs improving would be the sun beds, we understand the pool is very popular due to it being on TV but having... More 

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Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this Hotel for seven nights on a all inclusive basis. A party of five men so lots of laughs we should have had,no such luck. The food was good and plenty of variety for all three meals. The night life at the Hotel was none so we had to go out to have our fun.

Was this review helpful? Yes 1
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi MFC69, thank you very much for sharing your personal experience in this popular opinion website with other travellers, we are sure it is going to be helpful not only for them but also for us because we can detect the areas where we have to focus our efforts and improve them, so we have taken note of your comments... More 

Edinburgh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Not enough toilet facilities poolside. Despite being on half board we had to pay for water for our evening meal. Whilst the entertainment was very good it was difficult to enjoy as the area for the outside stage also meant that patrons were continually walking through the tables and and between the two hotels which also meant it was difficult... More 

Was this review helpful? Yes 1
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi MScott49, thank you for having chosen Sol Pelicanos Ocas to spend your holidays and above all for sharing here your personal experience here. This way we can know our customers thoughts when they arrive home. In your case, after reading your lines we can see that you were satisfied with our entertainment, cleanliness, food selection, our pool area and... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sol pelicanos for 7 nights and couldn't fault our stay. The rooms were clean and tided every day with fresh towels. We also had a problem with our a/c and notified reception, which they sorted straight away. The pool was lovely and even though we did have to que for out beds in the morning, this... More 

Was this review helpful? Yes 3
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi h_mac89, thanks for giving us your feedback of your experience here through Tripadvisor. We feel so proud to accomplish your expectations, and to say that we are a great hotel!! We see in your lines that you liked over all our cleanliness, pool area, location and our food selection... great to know!! We give your congratulations to our staff,... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Visited here on holiday last month and for the amount that we paid I think that it is not very good value for money. The all inclusive does not include half the stuff that you get in other hotels. The staff are also very rude apart from a few members of bar staff who went out of their way to... More 

Was this review helpful? Yes 2
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi catherine0308, let us thank you first for taking your time to write and share your experience with us here in Tripadvisor. All the reviews, give us very useful information of what we have to put the spot to keep getting better day by day. We sincerely apologize for the incident at your arrival, it should never happen and we... More 

Hotel Review Summarization

What travelers say

  • Pool area(76)
  • Very clean(44)
  • Half board(25)
  • Reception staff(14)
  • Pool bar(9)
  • Old town(8)
  • Kid Club(8)
  • Evening meals(7)
  • Sister hotel(6)
  • Great time(5)
Questions? Get answers from hotel staff and past guests. Ask a question

1,410 photos of this hotel

Traveler photos: See what travelers like you saw

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All traveler photos (1078)
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Pool/beach area (290)
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Dining (47)
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Room/suite (89)
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Family/play areas (23)
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Hotel & grounds (216)
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Bathroom (31)
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View from room (73)
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Business center/function rooms (1)
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0:15
Videos (1)
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Other (307)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (304)
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Adapted Room (21)
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Amenities (16)
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Family Ocas Room (21)
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Family Ocas Room with Sofa Bed (25)
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Family Pelicanos Room (19)
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Kids Pool (10)
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Lake Pool (16)
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Ocas Pool (8)
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Restaurants and Bars (70)
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Standard Pelicanos Room (21)
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Superior Ocas Room (23)
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The Hotel (54)

Management photos: Courtesy of the property manager

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All management photos (28)
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Room/suite (6)
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Hotel & grounds (3)
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Pool/beach area (3)
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Dining (5)
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Bathroom (1)
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Other (10)
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