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Gran Hotel La Perla

Certificate of Excellence
Plaza del Castillo 1, 31001 Pamplona, Spain
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Gran Hotel La Perla
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171 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (171)
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    (45)
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    (21)
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Houston, Texas, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Best hotel in Pamplona. Great food, service, location and rooms. Higher floors are less noisy during fiesta, lower balconies have better views of the Bulls, though higher balconies enable you to see further down the street. Suggest taking mid morning naps otherwise you may not survive fiesta.

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Hankamer Family, It was a pleasure to attemp you. Than you very much for your comments about the hotel. We wait to receive you in the future. Sincerelly, Rubén Ardanaz Marco Front desk Manager More 

charlotte
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time at the Running with the Bulls... not only are the best performers and biggest parties in the square (ground floor of the hotel) but the local balcony space we rented was literally 3 mins from the from hotel door! Oh and you domt hold on to your own key, the front desk does which makes it carefree ecen... More 

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Jessie, First of all let me thank you for choosing us. We wait you enjoyed the festivals. About your comments of the hotel we don´t understand your opinion about the WIFI. Since 2007 when we re opened as a 5 stars hotel, the WIFI service has always been FREE. We have installed fiber optic in all the building. This... More 

Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a wonderful hotel. The staff were exceptional and did a great job of anticipating our needs. The rooms were immaculate and nothing in the hotel was out of place. The meals we had in the restaurant were excellent. I will go back and stay there again.

Was this review helpful? Yes 1
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, It was a pleasure to receive and attemp you. Thank you very much for choosing us and your value about the stay. Do not hesitate to contact us if you need anything in our city. King regards, Rubén Ardanaz Marco Front desk Manager More 

Copenhagen, Denmark
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

Centrally placed in Pamplona. Great comfortable rooms with excellent bathing facilities. Moderne design with a clear spanish touch. Staff is friendly and helpful. Only issue can be getting to the hotel parking (underground), but hotel staff is extremely helpful in sorting this out for you if needed.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Henrik, We would like to thank you for your comments. We´d like that you enjoyed our rooms and the bathrooms. We wait to receive you in the future. Best regards from Pamplona, Rubén Ardanaz Marco Front desk Manager More 

Castlemaine, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015

I was recommended a number of hotels from both Spanish and Aussie friends and this hotel was high on their rating. I am so glad I stayed here! Check in was easy and the staff so helpful- had parked the car well away from hotel due to dated satnav- they collected the car and parked it in the hotel car... More 

Was this review helpful? Yes 1
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, We are glad to receive your comments. Thank you very much for choosing us. We wait to see you again in the future. King regards from Pamplona, Rubén Ardanaz Marco Jefe de Recepción More 

Denver
Level Contributor
110 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed June 2, 2015

My wife and I have been traveling around the world non-stop for nearly two years. This is one of the most wonderful accommodations we've had anywhere. Superb service. The staff treated us royally. Strong and consistent WIFI. Very comfortable bed. Really 5 Star from top to bottom. No complaints. We'll stay at La Perla when we return to Pamplona.

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Mr. Mc Gee, It was a pleasure to meet you. We would like to thank you for choosing us. The best news we can have is receive comments like yours. Thank you very much. Please do not hesitate to contact us if you need anything in our city. Have a good trip and best regards from Pamplona. Sincerely, Rubén... More 

Colwyn Bay, United Kingdom
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

We have just spent 3 days 2 nights at La Perla.this hotel is spectacular, the staff are very efficient, friendly and welcoming. We stayed in room 105.A corner room with 2 balconies over looking the square. An Olympic size bath and a shower big enough to share😉 The breakfasts were filling too. The only thing I was disappointed in was... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Laurie, Thank you very much for your value. It´s very rewarding receive notices like yours. We wait to receive and attemp you again in the future. Yours sincerelly. Rubén Ardanaz Marco Front desk Manager More 

Cambridge, United Kingdom
Level Contributor
189 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed May 30, 2015

We've stayed here a few times before (and reviewed before). Still have to share the experience again here on Trip Advisor. Staff have changed, but the front dest staff and the concierge need a special mention. We had cars that were allowed access to the Plaza del Castillo and then the concierge came with us to park the cars. Its... More 

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Customer, We are glad for the confidence you have shown in our hotel choosing us. I translate your comments to the team. Please contact us if you need anything in our city. Greetings from Pamplona. Ruben Ardanaz Marco Front desk Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

We only stayed one night. The room was huge and the service was excellent. Our car was parked at a nearby garage and they retrieved our luggage and brought the car to their hotel! We even got a tour of Hemingway's room.

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Richard, Thank you very much for your contributions to help us to improve. We are aware the difficulties to drive for pedestrian zones. It was a pleasure for us to park your car in our garage. I hope you enjoyed the visit to the Hemingway´s room. All the best from Pamplona. Rubén Ardanaz Marco Front desk Manager More 

Canberra, Australia
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed here for a night. Lovely hotel with lovely friendly staff. The rooms are spacious and agree with previous comments that the sound proofing is great. The beds are also very comfortable. The location right in the main square is awesome, though the square prices are very much aimed at the tourist and there are some awesome tapas bars... More 

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Sir, We would like to thank you for choosing us and your comments about your stay. The hotel is in the city center of Pamplona and it´s very important the soundproofing with 62 decibels to our guests relaxation. We inform to our maintenance team to check this shower. Do not hesitate to contact again if you need anything in... More 

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