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Gran Hotel La Perla

Certificate of Excellence
Plaza del Castillo 1, 31001 Pamplona, Spain
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1 room 1 guest
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Gran Hotel La Perla
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187 Reviews from our TripAdvisor Community

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Traveler rating
    150
    29
    8
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glasgow
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So this is probably the most well known hotel in Pamplona and I can thoroughly recommend it. It sits right in the centre and is near to all the major attractions and things to see and do. It is not cheap and valet parking adds a bit more to your bill but you can't fault the quality of the accommodation... More 

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Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there after the high season - so the city was not too crowded. The rooms we got were spacious, very clean, elegant/modern. The people at the reception were extremely friendly. Breakfast was good. It is definitely a luxury hotel in a cute city. We enjoyed our stay!

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear guest, We aprecciate so much your value about our hotel. Many thank for your confidence. Receive a greeting from your home in Pamplona. More 

London, England
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Unable to find our way in to the square by car we parked in a local car park and arrived slightly frazzled. Fiteen minutes later we had been upgraded to a junior suite overlooking the square, the car had been collected, our luggage delivered to our room and all again was well with the world. The suite was superb, five... More 

Was this review helpful? Yes 1
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear guest, It was a pleasure to assisting you. We would like to thank you your fantastic opinion about our services and our staff. We like doing upgrade to our customers if we have availability. It will be a pleasure receive you again at your home in Pamplona. Regards, More 

Market Harborough, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A beautiful location ! Staff were super and extremely attentive. Nothing was too much trouble! We had been upgraded on arrival with a room overlooking the square. Tastefully decorated. Super facilities. Very quiet air conditioning with extremely effective double glazing as we over looked a very busy square at night time! Breakfasts were excellent and yes it would be lovely... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear guest, Firts of all let me thank you for choosing us and the time to value your stay. The hotel is situated in the Main Square of the city so the soundproofing is very important for us. We are so proud that you enjoyed the views of the Square from your room´s balconies. We hope to receive you again... More 

Sydney, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel, full of history and so tastefully maintained. And the staff are amongst the best you will find. It's right on the main square so situated perfectly. The room and facilities are first class, and the breakfast is a little different but presented in unique and beautiful way. Highly recommend this hotel.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Paul, Thank you very much for your confidence and your comment. We appreciate your opinion about our history. It´s very proud for us. We like so much that you enjoyed of the breakfast served in our restaurant Don´t forget to contact us if you need any help in our city. Sincerely More 

Washington DC
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the initial reservation to departure the Gran Hotel La Perla was excellent. With the reservation confirmatilon we received instructions on how to enter the Plaza with our car and that was immediatly parked for us on arrival. The welcome was very warm and efficient. Our room was outstanding - very spacious,views of the Plaza and extremely comfortable. Breakfast delicious... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review
Google Translation

Distinguido huésped, Muchas gracias por sus aportaciones y valoración de la estancia. Para nosotros es fundamental que el huésped no... More 

New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a wonderful, clean 5 star hotel. Staff was very helpful, pleasant and kind . Rooms are spacious, comfortable, and beautiful. Great breakfast. Located right in the old square. There is no better. Also valet parking was helpful.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear guest, We would like to thank you for choosing us during your stay in our city. We appreciate so much your feedback. The size of the rooms and the valet service are very valued for our customers. Best regards, Rubén Ardanaz Marco Front desk Manager More 

Houston, Texas, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed July 14, 2015

Best hotel in Pamplona. Great food, service, location and rooms. Higher floors are less noisy during fiesta, lower balconies have better views of the Bulls, though higher balconies enable you to see further down the street. Suggest taking mid morning naps otherwise you may not survive fiesta.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Hankamer Family, It was a pleasure to attemp you. Than you very much for your comments about the hotel. We wait to receive you in the future. Sincerelly, Rubén Ardanaz Marco Front desk Manager More 

charlotte
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 9, 2015

First time at the Running with the Bulls... not only are the best performers and biggest parties in the square (ground floor of the hotel) but the local balcony space we rented was literally 3 mins from the from hotel door! Oh and you domt hold on to your own key, the front desk does which makes it carefree ecen... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Jessie, First of all let me thank you for choosing us. We wait you enjoyed the festivals. About your comments of the hotel we don´t understand your opinion about the WIFI. Since 2007 when we re opened as a 5 stars hotel, the WIFI service has always been FREE. We have installed fiber optic in all the building. This... More 

Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 7, 2015

What a wonderful hotel. The staff were exceptional and did a great job of anticipating our needs. The rooms were immaculate and nothing in the hotel was out of place. The meals we had in the restaurant were excellent. I will go back and stay there again.

Was this review helpful? Yes 1
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, It was a pleasure to receive and attemp you. Thank you very much for choosing us and your value about the stay. Do not hesitate to contact us if you need anything in our city. King regards, Rubén Ardanaz Marco Front desk Manager More 

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