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Gran Hotel La Perla

Certificate of Excellence
Plaza del Castillo 1, 31001 Pamplona, Spain
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Gran Hotel La Perla
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168 Reviews from our TripAdvisor Community

Traveler rating
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    28
    6
    0
    0
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26
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Copenhagen, Denmark
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Centrally placed in Pamplona. Great comfortable rooms with excellent bathing facilities. Moderne design with a clear spanish touch. Staff is friendly and helpful. Only issue can be getting to the hotel parking (underground), but hotel staff is extremely helpful in sorting this out for you if needed.

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Castlemaine, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was recommended a number of hotels from both Spanish and Aussie friends and this hotel was high on their rating. I am so glad I stayed here! Check in was easy and the staff so helpful- had parked the car well away from hotel due to dated satnav- they collected the car and parked it in the hotel car... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, We are glad to receive your comments. Thank you very much for choosing us. We wait to see you again in the future. King regards from Pamplona, Rubén Ardanaz Marco Jefe de Recepción More 

Denver
Level Contributor
106 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have been traveling around the world non-stop for nearly two years. This is one of the most wonderful accommodations we've had anywhere. Superb service. The staff treated us royally. Strong and consistent WIFI. Very comfortable bed. Really 5 Star from top to bottom. No complaints. We'll stay at La Perla when we return to Pamplona.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Mr. Mc Gee, It was a pleasure to meet you. We would like to thank you for choosing us. The best news we can have is receive comments like yours. Thank you very much. Please do not hesitate to contact us if you need anything in our city. Have a good trip and best regards from Pamplona. Sincerely, Rubén... More 

Colwyn Bay, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have just spent 3 days 2 nights at La Perla.this hotel is spectacular, the staff are very efficient, friendly and welcoming. We stayed in room 105.A corner room with 2 balconies over looking the square. An Olympic size bath and a shower big enough to share😉 The breakfasts were filling too. The only thing I was disappointed in was... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Laurie, Thank you very much for your value. It´s very rewarding receive notices like yours. We wait to receive and attemp you again in the future. Yours sincerelly. Rubén Ardanaz Marco Front desk Manager More 

Cambridge, United Kingdom
Level Contributor
189 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed here a few times before (and reviewed before). Still have to share the experience again here on Trip Advisor. Staff have changed, but the front dest staff and the concierge need a special mention. We had cars that were allowed access to the Plaza del Castillo and then the concierge came with us to park the cars. Its... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Customer, We are glad for the confidence you have shown in our hotel choosing us. I translate your comments to the team. Please contact us if you need anything in our city. Greetings from Pamplona. Ruben Ardanaz Marco Front desk Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We only stayed one night. The room was huge and the service was excellent. Our car was parked at a nearby garage and they retrieved our luggage and brought the car to their hotel! We even got a tour of Hemingway's room.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Richard, Thank you very much for your contributions to help us to improve. We are aware the difficulties to drive for pedestrian zones. It was a pleasure for us to park your car in our garage. I hope you enjoyed the visit to the Hemingway´s room. All the best from Pamplona. Rubén Ardanaz Marco Front desk Manager More 

Canberra, Australia
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed here for a night. Lovely hotel with lovely friendly staff. The rooms are spacious and agree with previous comments that the sound proofing is great. The beds are also very comfortable. The location right in the main square is awesome, though the square prices are very much aimed at the tourist and there are some awesome tapas bars... More 

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Sir, We would like to thank you for choosing us and your comments about your stay. The hotel is in the city center of Pamplona and it´s very important the soundproofing with 62 decibels to our guests relaxation. We inform to our maintenance team to check this shower. Do not hesitate to contact again if you need anything in... More 

Asia, Peru
Level Contributor
135 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed May 22, 2015

LOCATION: Valet parking costs EUR 25 per day. The hotel will send you a detailed description on how to get to the hotel by car with the booking confirmation. Excellent valet staff. HOTEL: Very courteous and fast check-in and check-out. The best front desk staff we have ever experienced in Europe. Clean room with balcony overlooking the Plaza del Castillo.... More 

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Customer, We would like to thank you your comments about our hotel. The best news we can have is if you had enjoy your stay. I inform you to the hotel staff your opinion. We always try offer the best possible service to our guests. From your home in Pamplona receive a greeting. Thank you very much. Rubén Ardanaz... More 

San Juan, Puerto Rico
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed April 3, 2015

From the time that you arrive until the time you depart, you are treated to five star service. The hotel is located in the town's main square, walking distance to the main attractions, including the route of the running of the Bulls and the tapas bars. It is a bit difficult to find but we parked in the underground garage... More 

Was this review helpful? Yes
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, We would like to thank you for choosing us during your last visit to Pamplona. Comments like yours help us to make the things better every day. If you need anything in our city, please contact us. It wolud be a pleasure to assisting you. All the best, Rubén Ardanaz Marco More 

MIAMI
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

By far one of the most excellent hotels we have ever stayed in- the service, location and rooms were excellent. We were very impressed and appreciate very much the attention to our family, the excellent service. The location and history of this hotel are amazing.

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RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review
Google Translation

Distinguido huésped, Le agradecemos enormemente su confianza al elegirnos y su valoración de la estancia. Opiniones como la suya nos... More 

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