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Hotel Palacio Guendulain

Certificate of Excellence
C/ Zapateria, 53, 31001 Pamplona, Spain
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Hotel Palacio Guendulain
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Ranked #4 of 36 Hotels in Pamplona
Certificate of Excellence
  • 4.0 of 5
  • Luxury
A recent review
5 of 5 stars reviewed 4 weeks ago
Joe B Greensboro, North Carolina
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greensboro, North Carolina
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. It is a bit difficult to locate if you're driving because it is tucked into a small street. A GPS helps a lot. We parked outside the hotel and the concierge came outside and took care of our luggage and got us checked in. With his help, I was then able to understand where... More 

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Sonoma, California
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel, in a renovated mansion, hides modern rooms behind a formal exterior. Both our room and bathroom were large by European standards and tastefully furnished. The staff at reception and checkout were helpful and friendly. Breakfast service was a bit slow and disjointed due to a large group of Camino "bikers" arriving in the dinning room just as we... More 

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Sydney
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 28, 2015

Having trawled the social media sites, not just trip advisor when looking for somewhere to stay in Pamplona Palacio Guendulain was rated highly across the board by many travellers. We can but only agree. It is beautifully restored and in a great location to explore old Pamplona. We found the accommodation excellent and the staff outstanding. We booked through the... More 

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Bowie
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 15, 2015

We arrived on Easter for a 3 night stay. We originally had booked our stay at the Gran Hotel La Perla. Some acquaintances of ours in Pamplona suggested the Palacio Guendulain. Luckily we were able to switch our reservations. So glad we did. Located on a small street behind the main square, the hotel was a gem. A small plaza... More 

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Bromsgrove, United Kingdom
Level Contributor
320 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 471 helpful votes
5 of 5 stars Reviewed February 8, 2015

Whilst my daughter was living in Pamplona, I took the opportunity to visit whenever the possibility arose. On the previous occasions I visited, I was travelling alone, so the approach was a touch more relaxed, any port in a storm so to speak. As this trip was a lot longer than usual than an overnight stay whilst on business and... More 

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Miami, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 6, 2015

We brought a group to the hotel in July, 2014 and wanted to enjoy this beautiful palace. We had assurance from the manager that we could alter our group number until 30 days before arrival, instead of their 60-day window for normal reservations. Unfortunately, when we wanted to make an adjustment they didn't honor their word, and refused to allow... More 

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Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 22, 2015

I came for work with my wife. The hotel is in a beautiful historic building in the center of town. It was easy to access and park. The staff was friendly and helpful with every one of our needs and requests. The room was a little drafty - not surprising given the age of the building. But otherwise it was... More 

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Huddersfield
Level Contributor
304 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
1 of 5 stars Reviewed November 5, 2014

Our group of fifty friends had a reservation for breakfast. They had messed up and mixed us up with a different party which meant that the service was very poor. I had to go and find someone three times to say that we still had not got our food. When it eventually arrived it was stone cold. It a shame... More 

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Berlin, Germany
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed in the Palacio for two nights in October 2014. The hotel is very close to all the nice locations in the old town of Pamplona. We had a deluxe room which was very spacious with a modern bath room. The breakfast was very good as well, you can choose from a (small) buffet with fruits, pastries, etc. but... More 

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warwickshire, UK
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed November 3, 2014

A boutique hotel in the heart of Pamplona with the service one would expect from a 5* establishment. From the moment we arrived the service of the was nothing other than excellent. The room was very luxurious and the bed extremely comfortable. Thoroughly recommended!

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