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Hotel Palacio Guendulain

Certificate of Excellence
C/ Zapateria, 53, 31001 Pamplona, Spain
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Hotel Palacio Guendulain
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Ranked #4 of 36 Hotels in Pamplona
Certificate of Excellence
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146 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
79 reviews 79 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having trawled the social media sites, not just trip advisor when looking for somewhere to stay in Pamplona Palacio Guendulain was rated highly across the board by many travellers. We can but only agree. It is beautifully restored and in a great location to explore old Pamplona. We found the accommodation excellent and the staff outstanding. We booked through the... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

We arrived on Easter for a 3 night stay. We originally had booked our stay at the Gran Hotel La Perla. Some acquaintances of ours in Pamplona suggested the Palacio Guendulain. Luckily we were able to switch our reservations. So glad we did. Located on a small street behind the main square, the hotel was a gem. A small plaza... More 

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Bromsgrove, United Kingdom
Top Contributor
278 reviews 278 reviews
67 hotel reviews
460 helpful votes 460 helpful votes
5 of 5 stars Reviewed February 8, 2015

Whilst my daughter was living in Pamplona, I took the opportunity to visit whenever the possibility arose. On the previous occasions I visited, I was travelling alone, so the approach was a touch more relaxed, any port in a storm so to speak. As this trip was a lot longer than usual than an overnight stay whilst on business and... More 

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Miami, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 6, 2015

We brought a group to the hotel in July, 2014 and wanted to enjoy this beautiful palace. We had assurance from the manager that we could alter our group number until 30 days before arrival, instead of their 60-day window for normal reservations. Unfortunately, when we wanted to make an adjustment they didn't honor their word, and refused to allow... More 

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Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

I came for work with my wife. The hotel is in a beautiful historic building in the center of town. It was easy to access and park. The staff was friendly and helpful with every one of our needs and requests. The room was a little drafty - not surprising given the age of the building. But otherwise it was... More 

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Top Contributor
292 reviews 292 reviews
55 hotel reviews
217 helpful votes 217 helpful votes
1 of 5 stars Reviewed November 5, 2014

Our group of fifty friends had a reservation for breakfast. They had messed up and mixed us up with a different party which meant that the service was very poor. I had to go and find someone three times to say that we still had not got our food. When it eventually arrived it was stone cold. It a shame... More 

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Berlin, Germany
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed in the Palacio for two nights in October 2014. The hotel is very close to all the nice locations in the old town of Pamplona. We had a deluxe room which was very spacious with a modern bath room. The breakfast was very good as well, you can choose from a (small) buffet with fruits, pastries, etc. but... More 

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warwickshire, UK
Top Contributor
76 reviews 76 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 3, 2014

A boutique hotel in the heart of Pamplona with the service one would expect from a 5* establishment. From the moment we arrived the service of the was nothing other than excellent. The room was very luxurious and the bed extremely comfortable. Thoroughly recommended!

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Manchester, United Kingdom
Top Contributor
83 reviews 83 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 2, 2014

Walking the Camino we arrived grubby and hot in walking boots and carrying rucksacks - top hatted doorman didn't bat an eyelid and smiled. Receptionist likewise and she was very helpful. Room and bathroom luxurious but a bit on the small side. Great location right in the centre on a small square. Can't comment on food as we didn't eat... More 

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Montana Rose
Top Contributor
624 reviews 624 reviews
89 hotel reviews
339 helpful votes 339 helpful votes
5 of 5 stars Reviewed October 21, 2014

We only stayed one night here, but it was perfect. It's a small hotel with lots of Spanish charm, yet luxurious and modern. It is right in the center of the old town, in a converted palace facing a little plaza. The location of the hotel is easy to find, and there is parking close by. The room and bathroom... More 

Was this review helpful? Yes 3
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