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Nelva Hotel

#1 of 28 Hotels in Murcia
Certificate of Excellence
Avenida Primero de Mayo 9, 30006 Murcia, Spain
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544 Reviews from our TripAdvisor Community

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Madri
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern hotel and probably one of the best in Murcia. They also have an outdoor pool and chillout area for the summer which looks interesting. The only issues with my stay was the power going out in the morning 2 but was back up and running in less than 60 seconds. The checkin and checkout was fast and efficient. Convenient... More 

Helpful?
Thank Hadzi
Ottawa, Canada
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice, modern hotel with a beautiful pool area outdoors; pool was closed as it was January, but it was warm enough to sit out in a lounge chair and soak in the afternoon sun. Very large bathroom with separate shower and tub, two sinks and a bidet. Our rate included underground parking, fantastic value for money. I recently read that... More 

Helpful?
1 Thank Cashorcredit
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 3 nights in total, good points : nice building with great views if you get a high floor, clean and tidy. Good comfortable beds with thin pillows available at request. Hotel restaurant was ok, very well decorated,average food however the staff were excellent in the restaurant. Housekeeping was also excellent, cleaning the rooms daily to a high standard.... More 

Helpful?
1 Thank Bilal G
NelvaHotel, Quality Manager at Nelva Hotel, responded to this review

Dear Bilal G, Thank you for taking your time in telling your experience at Hotel Nelva, unfortunately there were some points that maybe dissapointed you. We take note and of course will put more attentions at this comments, at represents an opportunity to improve our services and staff. Thank you again and hope to see you soon in your next... More 

Cheltenham, England, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

When are hotels ever going to learn that uncomfortable hard beds and dreadful pillows will stop customers returning to their establishment! I can't wait to leave so that I can have a good nights sleep. My other pet hate is TV Channels. Just one English Channel, the news! Honestly, wake up hotels. Definitely will not be returning. We ordered a... More 

Helpful?
Thank Suzanne88823
NelvaHotel, Quality Manager at Nelva Hotel, responded to this review

Dear Suzanne88823, Thank you for your opinion. Just for information the Manager belongs to staff of the hotel and receive the feedback of guests through the staff on duty, and besides have own experience of the services, though you think opposite. Then you preferred to complaint in social media instead of in the hotel, and we would like to say... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in hotel Nelva couple of times already. Very welcoming, friendly and helpful staff. Nice, clean rooms. Great view from both sides of the hotel. Not far from the city centre with all the great restaurants and bars. 5 min in the taxi. Enjoyed my stay very much and would highly recommend.

Helpful?
Thank Wioleta L
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a week whilst working. Hotel is lovely, rooms are spacious and bathrooms are clean. Food is OK, bar food tends to be popular. Pool and gym are nice. Reception staff are very helpful and there is a car park underneath the Hotel. Surrounding area doesn't have much, best to take a taxi (€6 - ish) to Plaza... More 

Helpful?
Thank Chris L
Holbaek, Denmark
Level Contributor
136 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 12, 2015

We were going to a wedding and chose this hotel because of the location. We stayed only one night. We found a place to park for free near by. The staff were busy when we were checking in and we had to wait for a while. The room was very nice, clean and comfortable. The window faced the street and... More 

Helpful?
1 Thank MetteD
Blackpool, United Kingdom
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

4 of us stayed here for 2 nights on a BB basis this week. The cleanliness was 10/10 along with the friendliness of the reception staff. Breakfast was buffet style and the selection was great with scrambled eggs bacon and Spanish sausage, hot, plenty and all available for a 3 hour service. The bathrooms were some of the biggest I... More 

Helpful?
1 Thank LancashirePaul
Calgary
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

Nice boutique style hotel, warm reception when we checked in. Very spacious, wonderful gardens and pool areas. Within 1km of some best Trip Advisor rated restaurants in Murcia. Parking beneath the hotel. Most important...the rooms were very clean and comfortable beds. Free wifi. Smoking and non-smoking rooms available. Would definitely recommend and stay here again.

Helpful?
1 Thank Rick C
NelvaHotel, Quality Manager at Nelva Hotel, responded to this review

Dear Rick C, Thank you very much for your stay at Hotel Nelva, and of course for such a nice resume of our services and installations. Thank you indeed for your recommendation to other users. Best wishes for you and your family for next year, in which we hope to receive your visit again. kind regards. Esther R. More 

Toronto, Canada
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 30, 2015

We stayed here for 7 nights in September 2015. It was extremely clean, quiet and relaxing. The breakfast in the morning was fresh and delicious, and had the best coffee I've ever had. I'm still dreaming about the Cafe Con Leches!! Was very sad to leave. There is a small mall right behind the hotel. You can't see it, but... More 

Helpful?
1 Thank Catgirl75
NelvaHotel, Quality Manager at Nelva Hotel, responded to this review

Dear Catgirl75, Thank you very much for your comments and for sharing it with the rest of possible users. We appreciate specially your consideration about our coffee at breakfast, as you can choose american or expreso coffee. We wish you the best for this Christmas and next 2016. Hope to see you soon. Esther R. More 

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