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All 14 Cartagena hotels

Carlos III Sercotel

3.0 of 5 Hotel   |   Carlos III, 49, 30203 Cartagena, Spain
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Carlos III Sercotel
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Ranked #6 of 14 Hotels in Cartagena
A recent review
3 of 5 stars Reviewed July 6, 2014
Piotr M Wroclaw, Poland
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95 reviews from our community

Traveler rating
    20
    48
    24
    2
    1
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22
37
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wroclaw, Poland
1 review
3 of 5 stars Reviewed July 6, 2014

During the check-out we were serviced by a lady who didn't see anything wrong in forcing us to wait for her about 10 minutes (she was talking via phone). It was the first time I was treated so unprofessionally.

Was this review helpful? Yes
Juan Carlos G, Director General at Carlos III Sercotel, responded to this review

Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Spain
Top Contributor
63 reviews 63 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 18, 2014

We stayed here for 1 night during the Easter holidays with 2 children of 8 and 6 years. Cartagena doesn't have many hotels around the centre, especially those offering family rooms, and this one is only a short walk to the top of the pedestrian heart to the city. The price of €55 was very good for a large family... More

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear family, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 27, 2013

A quite unusual hotel on a a back street, the Carlos III is good value and a reasonable place to base yourself for a few days. The hotel uses an associated small restaurant/cafe for its midday/evening meals but caters to breakfast directly. The breakfast layout was quite good, various breads, cheeses, meats; a limited selection of hot items; plus fruits,... More

Was this review helpful? Yes 2
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Portland, Oregon
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2013

Reasonable close to walk to most of the many historical sites of Cartegena. Rooms are basic but clean and comfortable. Staff was friendly and helpful You have to pay for parking, but it is not expensive and is located beneath the hotel.

Was this review helpful? Yes 2
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear Customer Thank you very much for your kind words. We are delighted that our hotel has met your expectations. We hope to have your confidence again Best Regards More

Gilbert, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

Great value for you money !! The hotel was in a great location, rooms clean and nice, and the bathroom where good sizes and the services was excellent ! More the happy to recommended, we specially like that was close to everything

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, I very much appreciate your kind words and they encourage us to continue working along the same line. Thank you very much and we hope to see you again. Kind regards. More

Ploiesti, Prahova, Romania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2013

I spent only one night in this hotel, for bussiness purposes. This was my second time in this hotel, the first time was in 2010 (I think), for one night as well. About the hotel: Good central location. Good value for money. Rooms were clean and tidy, providing space enough. Breakfast was more than decent, alhough a little expensive for... More

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Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you for your kind words and for taking the time to speak about us. I attach great importance to your comments, and I shall gladly pass them on to our team. We hope to see you back soon a third time. My very best wishes More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

Location Although a 25 minute walk to the port (where you can get a taxi to the local beach for 5 euros or cycle or even walk if you are brave), it is less than ten minutes to the main shopping street. Which takes you down to the port. It is also 3 minutes walk from a couple of tapas... More

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Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you very much indeed for your kind words! Your opinion is a very important thing for us, because we can improve more and more. We are glad you enjoyed your stay in our city and of course in our hotel. We hope to see you again, thankyou for your time. Yours sincerely More

Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

A surprisingly spacious hotel. Lovely bright decor. Easy enough to find. Good central location. Excellent value for money. The only thing to take into account is the fact that you have pay for parking. It was €13 per night to park in the car park below the hotel. This was however much cheaper than th public 24 hr car park... More

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you very much for your kind comments! Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2012

Cartagena felt like its in the middle of being reinvented. There is a lot of decay in the city...facades being preserved with the backs of buildings crumbling and in ruins. The exciting part is that they seem to be doing a lot to preserve the beautiful old stuff. We visited the awesome park that they built on top of the... More

Was this review helpful? Yes 2
hotelalfonsoxiii, Director General at Carlos III Sercotel, responded to this review

Dear Guest, Your compliments of the Hotel Carlos III are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. Thank you for choosing to stay with us and for taking time to write this review. We look forward to your return. Best regards More

Marbella, Spain
Top Contributor
96 reviews 96 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed July 6, 2012

This hotel is well located in one of he main avenues in Cartagena. The room facilities looked a bit tired although everything was clean and functioned properly. The lift only worked from the first floor, which meant lugging cases up from the ground level. Parking a car in the hotel car park was very awkward, given the need to negotiate... More

Was this review helpful? Yes
hotelalfonsoxiii, Director General at Carlos III Sercotel, responded to this review

Dear guest: Let me start by thanking you for your opinion about your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Thanks again and... More

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Additional Information about Carlos III Sercotel

Address: Carlos III, 49, 30203 Cartagena, Spain
Location: Spain > Region of Murcia > Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlos III Sercotel 3*
Number of rooms: 96
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Also Known As:
Carlos Iii Sercotel Hotel Cartagena

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