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Carlos III Sercotel

Carlos III, 49, 30203 Cartagena, Spain
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1 room 1 guest
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Carlos III Sercotel
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126 Reviews from our TripAdvisor Community

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Traveler rating
    25
    65
    29
    5
    2
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26
50
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (47)
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Gloucester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel overall was fine, staff polite and helpful especially at reception, we arrived at 17.00 and stayed overnight.. We were heading to Granada. You need to park on the main streets nearby in the BLUE Lines no charge overnight....... Quite never heard a thing...............clean.....................mini fridge....air con... COOL !!

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sax
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed June 26, 2015

This hotel overall was more than expected, staff polite and helpful especially at reception, breakfast good, we had an evening meal in the restaurant again v. good, will definitely stay again if in Cartagena

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Wroclaw, Poland
1 review
3 of 5 stars Reviewed July 6, 2014

During the check-out we were serviced by a lady who didn't see anything wrong in forcing us to wait for her about 10 minutes (she was talking via phone). It was the first time I was treated so unprofessionally.

Was this review helpful? Yes
Juan Carlos G, Director General at Carlos III Sercotel, responded to this review

Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Spain
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 18, 2014

We stayed here for 1 night during the Easter holidays with 2 children of 8 and 6 years. Cartagena doesn't have many hotels around the centre, especially those offering family rooms, and this one is only a short walk to the top of the pedestrian heart to the city. The price of €55 was very good for a large family... More 

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear family, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

London, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 27, 2013

A quite unusual hotel on a a back street, the Carlos III is good value and a reasonable place to base yourself for a few days. The hotel uses an associated small restaurant/cafe for its midday/evening meals but caters to breakfast directly. The breakfast layout was quite good, various breads, cheeses, meats; a limited selection of hot items; plus fruits,... More 

Was this review helpful? Yes 2
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Portland, Oregon
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 30, 2013

Reasonable close to walk to most of the many historical sites of Cartegena. Rooms are basic but clean and comfortable. Staff was friendly and helpful You have to pay for parking, but it is not expensive and is located beneath the hotel.

Was this review helpful? Yes 2
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear Customer Thank you very much for your kind words. We are delighted that our hotel has met your expectations. We hope to have your confidence again Best Regards More 

Gilbert, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

Great value for you money !! The hotel was in a great location, rooms clean and nice, and the bathroom where good sizes and the services was excellent ! More the happy to recommended, we specially like that was close to everything

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, I very much appreciate your kind words and they encourage us to continue working along the same line. Thank you very much and we hope to see you again. Kind regards. More 

Ploiesti, Prahova, Romania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 27, 2013

I spent only one night in this hotel, for bussiness purposes. This was my second time in this hotel, the first time was in 2010 (I think), for one night as well. About the hotel: Good central location. Good value for money. Rooms were clean and tidy, providing space enough. Breakfast was more than decent, alhough a little expensive for... More 

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Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you for your kind words and for taking the time to speak about us. I attach great importance to your comments, and I shall gladly pass them on to our team. We hope to see you back soon a third time. My very best wishes More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2013 via mobile

Location Although a 25 minute walk to the port (where you can get a taxi to the local beach for 5 euros or cycle or even walk if you are brave), it is less than ten minutes to the main shopping street. Which takes you down to the port. It is also 3 minutes walk from a couple of tapas... More 

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you very much indeed for your kind words! Your opinion is a very important thing for us, because we can improve more and more. We are glad you enjoyed your stay in our city and of course in our hotel. We hope to see you again, thankyou for your time. Yours sincerely More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

A surprisingly spacious hotel. Lovely bright decor. Easy enough to find. Good central location. Excellent value for money. The only thing to take into account is the fact that you have pay for parking. It was €13 per night to park in the car park below the hotel. This was however much cheaper than th public 24 hr car park... More 

Was this review helpful? Yes
Juan Carlos G, General Manager at Carlos III Sercotel, responded to this review

Dear client, Thank you very much for your kind comments! Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

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