We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

Eden Paraiso Neptuno

Montera 6, 28013 Madrid, Spain (Centro)
Hotel amenities
Save Saved
You added Eden Paraiso Neptuno to your Saves list
Eden Paraiso Neptuno
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
82%
Ranked #284 of 458 hotels in Madrid
A recent review
4 of 5 stars Reviewed November 11, 2012
airman74 airman74
  • Overview
  • Reviews (103)
  • Photos (30)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Write a Review

103 people have reviewed this hotel

Traveler rating
    23
    53
    21
    2
    4
See reviews for
16
38
14
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Belgium
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2013

Whenever you want to sleep in a hotel, don't try this at the Eden Paraiso Neptuno in Madrid. They have rooms at the street side of the Calle Montrera, close to Puerta del sol, with single glass. Street noise in this traffic free street means talking, shouting, and police cars with horns all night till 6.30. Then at once, the... More

Was this review helpful? Yes
airman74
Top Contributor
127 reviews 127 reviews
54 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 11, 2012

This hotel has a prefect location keeping in mind it is right at the spot. Friendly staff BUT: Rooms are old and they need a little bit of "attention". Anyway, after searching the area, this hotel is a prefect choice.

Was this review helpful? Yes 1
Madrid
1 review
3 of 5 stars Reviewed June 8, 2012

Good hotel, a bit noisy from room to room. Good air conditioning. Friendly staff. Very very clean. Bad breakfast! not value for money... just go outside and grab a breakfast at any coffee-shop: it's better and cheaper! Excellent location.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 24, 2011

Feels worse than a hostel but priced like a hotel. We reserved a room here while in Madrid with our teenage daughter. We had a very difficult time locating the hotel then when we did find it we were discusted at the way the street felt. Prostitutes line the whole street every couple of steps (which seems odd since the... More

Was this review helpful? Yes
San Francisco
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 24, 2011

...You probably should not be paying the price of a hotel! I am very surprised by all of the positive reviews. Walking in to the reception area I thought maybe the hotel was under renovation, but it appeared not to be after all. There was hair in the bed. There was hair in the shower. The AC would not cool... More

Was this review helpful? Yes
california
Top Contributor
70 reviews 70 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 13, 2011

I had a wonderful stay at Eden Paraiso Neptuno. I had booked a single room, but was kindly upgraded to a room overlooking the street with a balcony (which is what I had wished for). I didn't have breakfast in the hotel, so I can't coment on that...but I can say that the staff was always helpful and with a... More

Was this review helpful? Yes 1
Basildon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2011

I booked this hotel for a short break in Madrid after reading reviews on trip advisor and I wasn't disappointed. I was greeted very warmly by the receptionist and provided with suggestions of suitable restaurants in the surrounding area. My room was interior with no view but also very quiet so could sleep soundly! It was spotlessly clean with a... More

Was this review helpful? Yes
Plovdiv
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 22, 2011

We stayed in Eden Paraiso Neptuno in Madrid for one night. The hotel is 1 min away from the nearest metro station and neraby the hotel were supermarkets, shops and restaurants. The location of hotel is the best, because it is right on the shopping street in central Madrid. It was great! The staff was helpful and was english speaking.... More

Was this review helpful? Yes
Boston
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 16, 2011

The location is very central. Close to the metro and walkable to the Atocha train station. The rooms are new and clean. Our room had AC. The hotel let us check in early without any issue. Giving it a 3 star because the walls are thin. We stayed here 4 nights and one night we had a hard time sleeping... More

Was this review helpful? Yes 1
Kent, UK
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 8, 2011

I had a triple room in this hotel, I found it a compact and viable option, the room was clean and air-conditioned. Most importantly it's location just of the main square (SOL) made it easy to find and easy to explore Madrid. Free Wi Fi if you went and sat on the first floor dining area and the staff were... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Eden Paraiso Neptuno, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Eden Paraiso Neptuno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eden Paraiso Neptuno

Address: Montera 6, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, TripOnline SA and Otel so you can book your Eden Paraiso Neptuno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Paraiso Neptuno Madrid
Eden Paraiso Neptuno Hotel Madrid

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (10)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Hotel & grounds (8)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Amenities

Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style
#284 Spa Hotel in Madrid
Number of rooms
28

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer