...You probably should not be paying the price of a hotel! I am very surprised by all of the positive reviews. Walking in to the reception area I thought maybe the hotel was under renovation, but it appeared not to be after all. There was hair in the bed. There was hair in the shower. The AC would not cool... More

I had a wonderful stay at Eden Paraiso Neptuno. I had booked a single room, but was kindly upgraded to a room overlooking the street with a balcony (which is what I had wished for). I didn't have breakfast in the hotel, so I can't coment on that...but I can say that the staff was always helpful and with a... More

I booked this hotel for a short break in Madrid after reading reviews on trip advisor and I wasn't disappointed. I was greeted very warmly by the receptionist and provided with suggestions of suitable restaurants in the surrounding area. My room was interior with no view but also very quiet so could sleep soundly! It was spotlessly clean with a... More

We stayed in Eden Paraiso Neptuno in Madrid for one night. The hotel is 1 min away from the nearest metro station and neraby the hotel were supermarkets, shops and restaurants. The location of hotel is the best, because it is right on the shopping street in central Madrid. It was great! The staff was helpful and was english speaking.... More

The location is very central. Close to the metro and walkable to the Atocha train station. The rooms are new and clean. Our room had AC. The hotel let us check in early without any issue. Giving it a 3 star because the walls are thin. We stayed here 4 nights and one night we had a hard time sleeping... More

I had a triple room in this hotel, I found it a compact and viable option, the room was clean and air-conditioned. Most importantly it's location just of the main square (SOL) made it easy to find and easy to explore Madrid. Free Wi Fi if you went and sat on the first floor dining area and the staff were... More

My mom and I stayed at the Eden Neptuno . We read the reviews previously and the fact that it was in the center of everything we booked it...The hotel has all the basic things you need. It is not a five star hotel but it isn't a hostel either. We had a very clean room with above average furniture,... More

I stayed here with a group of 13 friends in mid-June 2011. Overall, we were very pleasantly surprised with the hotel. It has a great location just a few seconds from the Plaza del Sol. This is a great location to stay in if you want to walk around Madrid, as from this location, we covered pretty much the whole... More

We stayed here, in a triple room and we had a most enjoyable stay. We definitely would stay in this hotel if we were to visit Madrid again. We wanted for nothing here, and the multlingual staff were so nice. The hotel is located right beside Sol Metro and Gran Via Metro is at the other end of the Montera... More