We booked this hotel based on the description on Late Rooms that the hotel was in one of the 'most sought after locations in Madrid'. Not really knowing Madrid we expected big things. Its been a long while since I arrived in a taxi in a foregin country where the taxi pulls up to your hotel and laughs followed by...
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Stayed for 2 nights, great location to get to from the airport, and into the centre of madrid on the metro. The area was quiet and felt safe, the room spotlessly clean, warm, friendly staff, good breakfast (paid separately) we will definately go back!
Hotel was relatively new as advertized. This is a big plus. It is true rooms are quite small. Very clean, well furnished. No issue with the beds.
Staff was incredibly helpful. Virginia and Alvaro went well above and beyond to try to guide us through madrid and help us in whichever way possible. This was was excellent.
The hotel is...
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Don't be misled by the word "Suites" in the name. We got a tiny room with three steel cots, each containing one hard mattress. Each of us banged shins and stubbed toes on bed legs because the room was so small. No stores or cafes anywhere near. We asked desk clerk for directions to restaurant and directions were not correct...
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