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Eco Alcala Suites

C/ Santa Leonor 24, 28037 Madrid, Spain
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (166)
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    (53)
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Newcastle Upon Tyne, England
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 5 nights in August 2015 for a city break.. We arrived late, staff were perfectly accommodation despite this, and were helpful through the whole of our visit. Excellent location in a local, not tourist area. Some reasonably priced places to eat if you want to stay local although its easy and inexpensive to access the city centre... More 

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, Thank you for reply this questionnaire, it is very important for us. As you mention, the hotel is not in the city center, but you have good connections by public transport to move there or anywhere you want. Although around the hotel you will find all you can need during your stay with us, supermarket, stores, restaurants, bars…... More 

Roeselare, Belgium
1 review
3 of 5 stars Reviewed 2 weeks ago

Pro: a room with a modern interior, good air conditioning. Enough room to stay with five people in appartment. A very helpfull and polite lady at the reception desk. Con: Bathroom was too small, douche could be cleaned better

Review collected in partnership with this hotel

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. It is very satisfying for us to know that the rooms and the staff was of your like, we work very hard every day to try to make your stay as better as possible. Also we take note about the... More 

Chelmsford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms were ok but TV didnt work. Wifi was good. Breakfast we didnt have. Night Staff were rude and seemed to want to work in a library. Pool was shut till mid June despite it being 35+ degrees!!!! Dy staff were polite and helpful, the communal areas downstairs were really nice! Just very very quiet!!! Which made getting told to... More 

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we regret that your expectations about the hotel were not covered. As you said, the hotel is located in a residential neighborhood with many bars and restaurants around it, but it is true that is not the perfect place... More 

United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Ideal location for a hotel when traveling with children. Easy access to city centre, Warner brothers theme park, water park, football stadium, all a cab ride away. Can't wait to return to an amazing city & would highly recommend this hotel. Food gorgeous & the staff were beyond helpful.

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we want to thank you for your kind words, it is very satisfying for us to read that your stay with us was as expected, it´s the best present for us. Next time you should visit the rest place... More 

Ottawa, Canada
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 22, 2015

We arrived to the hotel from the bottom of the hill by car. On the way in, I thought we'd made a huge mistake as it was all industrial and garbage everywhere. Outside the front was a bit of the same but we parked up and checked in (we returned the car after checking in). As soon as we'd got... More 

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, Thank you so much for your kind words, for your time and for your nice description of your stay with us. It is very satisfying for us to know that overcome a bad first impression, you will choose us again if you return to Madrid in the future. In the name of all the “Eco Alcala Suites” team,... More 

Tampere, Finland
1 review
5 of 5 stars Reviewed July 20, 2015

Awesome place withfamily, really recommend the pool! Good service, location and friendly staff who even booked a taxi back to airport. Try the sangria, delcioious! Will travel again if we go to Spain!

Review collected in partnership with this hotel

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HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we want to thank you for your kind words, it is very satisfying for us to read that your stay with us was as expected and also that you recommend our “sangria”!! we make it with “a lot of... More 

Aberdeen
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 2, 2015

Stayed there for 5 days in an ensuite room. The rooms were very nice but I found the barrier of the second half of the floor very shaky. Pretty sure if I put my weight on it, it would've broke. The rooms were tidied every day and were always very clean. There wasn't a kettle in the room and we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. We will check what you comment about the barrier and we will take appropriate action about it. And we are sorry about the kettle, but rooms only have “nesspreso” machine, you can be sure that if we had have one... More 

Ann Arbor, Michigan
2 reviews
5 of 5 stars Reviewed June 11, 2015

Excellent hotel with large room for four adults, clean, good price and near the airport. Would highly recommend and we will return. Parking was extra, $15 per night. Hard to find parking spots on the street.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we want to thank you for your kind words, it is very satisfying for us to read that your stay with us was as expected. We hope see you again on your next visit to Madrid. Best regards, Paz... More 

Kaliua, HI
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 9, 2015

It is difficult to find hotel rooms that will accommodate a family of 5, so we were very happy with our room at the Eco Alcala. The hotel was (fairly) easy to find and had free street parking right in front. The check-in process was quick and easy and our room was large and very clean. The room had huge... More 

Was this review helpful? Yes
HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear Guest, Thank you for the time you take to share your experience with others travellers and for your kind words about your stay in the hotel. As you comment, there is not so many hotels in Madrid with rooms for more than 4 people, our rooms are large and good for the family´s pocket. We are not far from... More 

Kiev, Ukraine
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

After some bad experience and night adventures in another place in the down-town we were offered to move here. We were welcomed at the reception by sr. Pedro at 4.30 in the morning and the check-in took about 5 mins. The room we were offered was for nice, clean, big and stylish. I think the ECO ALCALA SUITES Hotel really... More 

Was this review helpful? Yes
HotelEcoAlcalaSuites, Gerente at Eco Alcala Suites, responded to this review

Dear Guest, Thank you for the time you take to share your experience with others travellers and we are pleased to know that we welcomed you deserved after previous bad experience. It is true that we are not in the centre, but in five minutes you are in metro stop and twenty minutes after in Gran Vía, so we believe... More 

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