A very clean and modern hotel. A good sized bathroom too. Both the reception staff and cleaners were very polite and attentive which made our two night stay all the better. Rooms are average in size. A very kind gesture was the complementary mini bottles of cava and chocolates on arrival ( we had informed them prior to arrival that... more

Located on Grand Via with easy walking access to lots of main city places of interest.Near to several Metro stns. and easy journey from the airport on the Metro.We took the room only option as there are many cafes,bars and restaurants nearby to suit all tastes and prices.The hotel has a very modern art deco interior but in an older... more

Pleasant boutique hotel right in the heart of the theatre district. Roomes were well appointed, funky in detail. E.g. Mood lighting, Abstract art. Wonderful old staircase. Great breakfast. No bar, but great roof terrace. Discrete location, one could hardly tell it was a hotel. Great for a dirty weekend I would say. more

Although we only stayed for one night, this hotel couldnt have been better. The room was spacious and very modern and as requested they had put us high up away from street noise. There was a good selection of food for breakfast and the staff were on hand to provide fresh coffee etc. Brilliant location, friendly staff and good price... more

Wrapped up a 3 week trip around Europe at this hotel. It was one of the most spacious - which doesn't mean the room was huge, but compared to some of the other places we stayed, it was significantly larger. Staff was friendly and helpful. Room (and hotel) was very clean. more

The hotel is located on the Gran Via and the old Madrid is few steps away. All the attractions (Real Palace, to the Prado, Plaza Mayor etc) are walking distance from the hotel, if you like walking; otherwise the metro station is few steps away. We found the area quite safe as there are always people around. The hotel has... more

I bought this hotel online. I liked hotel pictures and in the reality I was absolutely right. It has lovely design, mirrors stairs. We got a very nice room. Room was clean and housekeeping was excellent. That is a positive side. Now let go to the negative - I ve ordered hermes amenities box for 23 Euro as well as... more

I stayed here with a friend, and while the location was very busy (right on Gran Via in the theatre/cinema district) the hotel was comfortable. The decor has to be seen to be believed - feathery chandeliers, mirrors on every door, amazing circular staircase, glass lifts - and the rooms continue the theme. Although small the rooms are well fitted... more

Great room and en-suite. Great location with good access to everything you would want. Great roof terrace. The negatives out way the positives, Terrible service. Hotel staff do not understand the concept of paying customers. Hotel does not appear to provide any service other than the room. Very fortunate there were shops across the road so we could get a... more