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Hilton Madrid Airport

#68 of 453 Hotels in Madrid
Certificate of Excellence
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Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
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Hilton Madrid Airport
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1,795 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed today NEW

Very good airport hotel for those who are looking to use Madrid as an air hub for their European travel.The hotel has a reliable pickup and drop off , modern rooms and delightful and experienced staff. We are multi users and would recommend that people use any opportunity to upgrade to level 4

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Durham, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Checked out yesterday after a 5 night stay with family. The hotel pre-allocated rooms near each other which was nice. Rooms modern and very comfortable. Showers are very powerful which is always a good thing. Executive lounge has a nice selection of nibbles, wines, beer, and soft drinks, with comfortable sofas for large groups. Whilst they close the lounge shortly... More 

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Santiago, Chile
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was surprised finding such a good hotel close the airport in an otherwise boring area. But this is not a place you go to if you want to visit Madrid since other places closer to the city will probably be a better selection, but great if you have an overnighter to catch a flight next day. Having said this,... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you so much for your feedback, we truly appreciate your kind words. We are very happy to see you found our hotel and our staff to your liking. We hope to welcome you back very soon. Best wishes, Marta Sanz Public Relation Manager More 

Tel Aviv, Israel
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent location with good amenities for an early flight. I returned a hire car to the depot next to Terminal 1 - got on the free Hilton shuttle right there and next morning took the shuttle to Terminal 4. Couldn't be easier, I have a Hilton Honors card and immediately received an upgrade and entry to the executive lounge.

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us. We are very happy to hear you enjoyed your stay with us and found are shuttle service useful. We also offer a complimentary shuttle service to the centre and we do hope you will enjoy this service on your next visit. We look... More 

Boston, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was pristine and the shower and bathing area was elegant with mirrors and glass everywhere. The staff is there to please and were very professional and friendly. What a wonderful pool area with plush outdoor lounge chairs poolside. Two waterfall structures added to the fun and beauty of the swimming experience. The buffet breakfast included everything you wold... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you so much for sharing your experience with us. We are happy that you found our staff to be friendly and professional as well as the hotel facilities and breakfast, it gives us great pleasure to hear you had a wonderful stay in our hotel, thank you for your lovely words. We hope to welcome you again... More 

Miami, Florida
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very impressed with my stay at the Hilton Madrid. Here are just a few things that I loved about the hotel: (1) Free airport shuttle (2) Check-in clerk allowed me to check in very early (after a long flight from the US) (3) Room was spacious, super clean and very modern (4) Amenities were superb (coffee/tea kit, toiletry... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Patricia C., We are very pleased to hear you enjoyed your stay with us, we are always looking for ways to improve our guests stay as much as we can and we were very happy to see that you felt safe during your stay. I shared your comment with our staff, thank you so much for your kind words.... More 

Torremolinos, Spain
Level Contributor
189 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 1,037 helpful votes
2 of 5 stars Reviewed 1 week ago

For years i have had the great joy of staying at this very lovely hotel. This hotel is so fortunate to have such excellent professional kind staff--a hotel that consistently gave great value -sadly no more. Recently prices have been increased in general by circa 70% and even weekend rates are really high. Check this hotel at HILTON.COM and click... More 

Was this review helpful? Yes 6
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion and we are sorry that you were unhappy with the room rate at your last stay. This time of year the hotel is very busy and the lower rates are taken by early bookers who book in advance.... More 

King George, Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice rooms. Very nice Facilities. Very nice staff. Nice breakfast. Only negatives is gym is often open and very hot and dinner food is so so. Go to restaurant behind hotel which is very nice. I highly recommend.

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Russell T, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your... More 

San Mateo, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking for somewhere to stay overnight that had convenient access to the airport but also would allow me to explore Madrid, briefly, on a 24 hour layover. If I were to do it again, I might prefer to stay somewhere actually in the City. The pros: the hotel is spotlessly clean and well organized. The staff were extremely... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests ‘experience through our service. We are very happy to hear your found our hotel spotlessly clean and well organized as well as the staff to be extremely... More 

Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel is really Great. The Service is very Kind and Professional. The rooms are Big and very modern with a Open Bath. Additional Services (Bar, Restaurant, ...) Are as usually in such Kind of Hotels very expensive. In the Morning between 4 and 6 AM they offen an early Bird breakfast. So Perfect of you have to catch an... More 

Was this review helpful? Yes
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive... More 

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