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Hilton Madrid Airport

4.0 of 5 Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
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Certificate of Excellence 2014
Hilton Madrid Airport
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Hilton Madrid Airport
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1,522 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cologne, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This location and property gave us a stress-less stay with our dog. The entire team was motivated, and helpful. Our room was pleasant, clean, and perfect for a one night transit close to MAD airport. The pet friendly attitude is what made it above and beyond. Thanks Hilton Madrid Airport.!!!

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Mr. James D. , I would like to thank you for taking your time and sharing your valuable feedback with us. I am delighted to see that you have not had any complications during your stay with your dog. Our team strives to always give the excellent service and thanks to your wonderful comments, we know that we have... More 

Martinez, California
Top Contributor
59 reviews 59 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here the night before our flight back to the states. This is a very contemporary hotel with modern decor. The bathroom was beautiful! The desk clerks spoke different languages. You could tell they cater to an international crowd here. We paid for his room with Hilton points. The price was good for the property. There was a continental breakfast... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for sharing your experience with us. It gives us a great pleasure to see that you have enjoyed your stay with us. I am delighted that you have found the hotel to be modern. It was created to combine four natural elements to give the contemporary feeling. We understand how important it is to have a... More 

Wexford, Ireland
Top Contributor
192 reviews 192 reviews
61 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

The architecture and design of this hotel gets deserved attention, designed by a Spanish architect although to us the black & white effect looks more Japanese zen-like. A few niggles about the room - a button missing from a chair revealed a sharp edge, and the marbling effect in the bathroom meant we were not sure whether or not the... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to offer my sincerest gratitude for taking your time and sharing your valuable feedback with us. The guests' comments help us constantly grow and improve not only our service but also our guests' experience. We are delighted that you have enjoyed the design of the hotel. The designer wanted to combine four natural elements to... More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a perfect place for business meeting or congress. The hotel is a classic international one with all standard, comfy rooms, generous breakfast and perfect efficient service. From the airport, it takes 15 min maximum with the hotel shuttle, so it's a perfect place for a one night stay between two connecting flights. But forget it for visiting Madrid... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience with us. We are delighted to see that you have enjoyed your stay with us. It gives us a great pleasure that you have found your room to be comfortable and service to be efficient. As you have mentioned, we provide the complimentary shuttle to and from the... More 

Cape Town Central, South Africa
Top Contributor
91 reviews 91 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Fancy hotel best suited for business. Front desk efficient in general but some staff members speak only Spanish. Same comment for staff in general. My room was ok but terrible tile floor cold and not looking clean. It was freezing cold in most rooms according to colleagues feedback and surely it was cold in the conference center. Dinner at the... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to offer my sincerest gratitude for taking your time and sharing your feedback with us. We pay attention to all guests' comments as they help us to continuously grow and improve the guests' experience. Our team strives always to provide an excellent service; unfortunately, we have not quite met your expectations for which I would... More 

new york
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in an executive level room at this hotel prior to early flight out. It is not exactly at the airport and we were advised that the shuttle would take 15 mins. We were the only people on the bus that morning so it took less than 5. The service was outstanding. At check in the desk gave us... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for taking your valuable time and sharing your experience with us. It gives us an absolute pleasure to see that our team has given you an excellent service. I am delighted that the Front Desk helped and assisted you from the moment you have arrived to the hotel. I am glad that... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 3 nights at the Hilton. Pros: The hotel is clean and the staff is knowledgable and friendly. There is a shuttle to and from the airport for free running from 5am til 1am (arrives every 20mins approx). There is also a shuttle that runs downtown each day at 9:50am, 11:15am and 12:15pm. The hotel is about a 20min... More 

Was this review helpful? Yes 3
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to offer my sincerest gratitude for taking your valuable time and leaving a detailed feedback for us. We truly appreciate your comments as it allows us to continually develop and improve guests' experience through our service. Our team is always available to provide an excellent service and on this occasion we can see that we... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently stayed in Hilton Airport Madrid, hotel in general is good. worth mentioning the support received by Juan explaining how to reach the city and other details. very attentive and knowledge explaining tips and how to reach Madrid center which is 15 minutes from Hotel with hotel free shuttle.

Was this review helpful? Yes 2
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are delighted to see that our team has provided an excellent service during your stay. It would be my pleasure to pass your kind words to Juan and congratulate him on the attentive service. We hope to welcome you back to Hilton Madrid in the near future.... More 

Lausanne, Switzerland
Top Contributor
173 reviews 173 reviews
55 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great conference rooms - very comfy beds - fast internet - cool bathrooms (crazy curved glass doors!) - very large rooms- Pricey minibar! Great service - a really nice airport hotel - I would defienitely book more business meetings here. The conference room and conference room service was excellent

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for taking your time and sharing your important feedback with us. Moreover, our team always looks forward to provide the excellent service and we can see that we have succeeded thank to your positive comments. It gives us a great pleasure to see that you have enjoyed your stay with us. We... More 

Jerusalem, Israel
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a night at the hilton madrid. Located close to the airport, and not too far from city center, you are on one hand not in the airport (20 mins away) nor in the city.... Yet on the other you seem to be bang in The middle.... So not to bad on location. The hotels architecture is a... More 

Was this review helpful? Yes 5
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for taking your valuable time and leaving a detailed feedback for us. With the help of our guests we always have an opportunity to grow and improve not only our service but also the ambience. We really appreciate your opinion on all the points you have mentioned. Unfortunately, we have not reached the standards and I... More 

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Additional Information about Hilton Madrid Airport

Address: Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Madrid Airport 4*
Number of rooms: 284
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Also Known As:
Hilton Madrid Airport Hotel Madrid
Hilton International Madrid Airport
Madrid Hilton
Hotel Style:
#24 Family Hotel in Madrid
#24 Business Hotel in Madrid
#29 Romantic Hotel in Madrid
#35 Luxury Hotel in Madrid

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