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Hilton Madrid Airport

5.0 of 5 Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
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Certificate of Excellence 2014
Hilton Madrid Airport
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Hilton Madrid Airport
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1,408 reviews from our community

Traveler rating
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    504
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Top Contributor
148 reviews 148 reviews
111 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Usually I'm staying in a Double Tree, but you can immediately spot the difference with that level of hotel and the real Hilton. This is a real Hilton. It has the class and attention to the customer which the other lower chains of Hilton are missing. Although my first impression was not so good for 3 reasons: - the reception... More

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your positive... More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel offers great accommodations! The employees are so kind (specially those from the front desk and the restaurant in the breakfast). They gave us great hints about places to visit in Madrid. The food is delicious too! We must come back to have fun in the pool because we didn't have time in this trip. The pool area looks... More

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your positive... More

Long Beach, California
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As with many hotels located near airports, we chose this hotel as a stopover on our way home. We didn't expect much, just a clean, quiet room with transportation to and from the airport. We were pleasantly surprised by the ease of pickup at the airport, by the size and quality of our accommodations, and the service attitude of the... More

Was this review helpful? Yes 1
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, We are glad to hear that you have had a great stay with us and that you have enjoyed all our services. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We look forward to welcoming you back in the near future and on the next occasion I... More

Alexandria, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great place to relax and freshen up that's close to the airport. The bathroom is amazing and the room service was delicious! Restful sleep before taking an early morning flight. This hotel was recommended by a coworker and I would recommend it to everyone else!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, First of all, thank you for share your opinions with us. We are glad to hear such good comments about our rooms. I am pleased to hear that our Hotel has achieved all your expectations and we will be really pleased to welcome you again in your future stays in Madrid. Once again, thank you very much for... More

Izmir, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Best choice for those who need to catch that early morning flight. No hassles, very friendly and efficient staff. Restaurant has a limited menu but very Spanish dishes. After a few visits one tends to run out of choices, though. There is a free shuttle service starting at 5 am to the airport. Not exactly a place for honeymoon but... More

Was this review helpful? Yes 1
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your positive... More

Ada, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very modern hotel, great service. Bathrooms are quite large with glass sinks and showers. Restaurant a bit expensive with a burger at 23 Euro. Shuttle runs every 20 minutes from the airport. I am done with this review but must write 200 words, so here they are a a a a a a a a a a a a a... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for sharing your comments on your stay with us. We truly appreciate your feedback as this helps us to further improve our service levels time after time. All our team members are always at the guest disposal to provide an excellent service, and thanks to your kind reply, we can see that we have... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We checked in for an overnight layover. This is a really cool hotel very near the airport. You will not be disappointed. We were picked up in the courtesy van at the airport. All in all a great deal. Very cool lobby art work and a very modern room. Great bathroom.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for sharing your comments on your stay with us. We truly appreciate your feedback as this helps us to further improve our service levels time after time. All our team members are always at the guest disposal to provide an excellent service, and thanks to your kind reply, we can see that we have... More

Ridgefield, CT
Top Contributor
80 reviews 80 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for an overnight while connecting to our next flight. The airport shuttle very convenient. Like another reviewer the check in was slow but that is because we all showed up at once. No free wifi in the rooms but in the lobby. Dinner was not good. Our food was frozen and not fresh. Also,... More

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for sharing your comments on your stay with us. We truly appreciate your feedback as this helps us to further improve our service levels time after time. I do hope we have the pleasure of welcoming you back to the Hilton Madrid Airport in the very near future and get the high level of... More

Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

I had a very bad experience staying at this Hilton hotel because it is located in between major highways and the traffic noise is terrible, even if you are in a room far away from the main entrance. If you can bear the traffic noise, do not stay there.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you for taking a moment to share your experience. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. Sincerely, Iñigo Arruti Hotel Manager Hilton Madrid Airport More

Ireland
Top Contributor
50 reviews 50 reviews
31 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night as needed an early flight. The hotel is not a walking distance to the airport but there is a frequent shuttle available. The check-in was a little slow. The room was beautiful - very modern, very spacious and well equipped. Kettle and a selection of teas/coffees, cool alarm clock, iron and board, tie tidy. Very nice... More

Was this review helpful? Yes
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this review

Dear guest, Thank you very much for sharing your comments on your stay with us. We truly appreciate your feedback as this helps us to further improve our service levels time after time. All our team members are always at the guest disposal to provide an excellent service, and thanks to your kind reply, we can see that we have... More

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Additional Information about Hilton Madrid Airport

Address: Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Madrid Airport 5*
Number of rooms: 284
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Also Known As:
Hilton Madrid Airport Hotel Madrid
Hilton International Madrid Airport
Madrid Hilton

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