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Hilton Madrid Airport

#64 of 452 Hotels in Madrid
Certificate of Excellence
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Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
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1 room 1 guest
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Hilton Madrid Airport
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1,857 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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All months
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Modern contemporary hotel very close to the airport. We used shuttle bus to get us into the city centre. Champagne breakfast if you choose, executive lounge with snacks and limited wines. Rooms very good ours was a large corner room overlooking the coldest swimming we've ever encountered ! Enjoyed hotel hugely.

Was this review helpful? Yes
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was delighted to read your review and to learn that you enjoyed your visit, and were satisfied with our service... More 

Durham, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ok ... This is not just your normal layover airport Hilton. A short walk away is the Madrid Metro System and from there you become an instant tourist. If you can't be bothered to walk the hotel runs a shuttle service into the city ... (as well as its shuttle runs to/from the airport) The hotel has everything you need;... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for taking the time out to share your recent experience with us. I am extremely pleased to read your review and to know that we were able to exceed your overall expectations. Our guests find our location convenient to their needs so I am pleased to know that our close proximity to the metro was useful... More 

London, United Kingdom
Level Contributor
203 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only had to wait a few minutes before the courtesy bus took us to the hotel. Very friendly and efficient checkin. Our corner room was spacious and comfortable - we got a good night's sleep. The executive lounge had a good selection of drinks though little in the way of snacks. Pool was out of order. Reception gave us... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I spent 4 nights (THU-SUN) at this hotel and found the facilities and service to be superb. The staff were very attentive and helpful, the food in the restaurant (La Reserva) was excellent, the 4th floor Executive Lounge provides food and drink throughout the day, including various hot hors d’oeurves each evening, along with beer and wine... More 

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Pinner, England
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is situated at Madrid's vast airport about 20 - 30 minutes by taxi to the City. This hotel could be anywhere. It is featureless, dull and a little depressing but it is functional. The restaurant is as boring as the hotel although the breakfast is very slightly better than average. Service is OK, wifi works and the rooms... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a overnight layover in Madrid a couple of days ago and very impressed! The shuttle was prompt, clean and the driver was very friendly. Check in went smoothly, got to my room and realized I had been upgraded. This doesn't happen often at all so it's greatly appreciated! I had a king deluxe room and was so sad I... More 

Was this review helpful? Yes
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was delighted to read your review and to learn that you enjoyed your visit, and were satisfied with our staff... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

The workers at the front desk were kind during check in. We arrived early so they had us wait in the Executive lounge till our room was ready. The room is nice, clean and very modern. The bathroom is very interesting. All glass to include glass basin and 2 sliding glass doors for privacy. The bed is super uncomfortable. My... More 

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Cape Town, South Africa
Level Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Although a little way from Madrid airport, the hotel is is well-managed and clean, and the staff very helpful and attentive. One of the businessman's primary needs is decent wifi, and this let the two stays down. It is rated poor and this without a need for really fast speed. The restaurant is also rather over-priced although the food is... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our aim that each and every guest receives a high standard of service and your review is not reflective of the experience we are known to provide. Please accept my sincere apologies for any inconvenience that may have been caused due to the Internet connection. I sincerely hope that we... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 1 night. It was perfect. The check in was great, they even gave me a map to get to mall. Had room service that evening, Food was very good. Had breakfast the next morning, not bad at all. Little confusing if I need to sit first or go up and get food. But experience was nice. My shuttle... More 

Was this review helpful? Yes 2
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, Thank you for taking the time out to share your recent experience with us. I am extremely pleased to read your review and to know that we were able to exceed your overall expectations. I am also happy that you had a lovely breakfast experience with plenty of choice. We hope that we will have the opportunity to... More 

Rome, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night and I have to say a enjoyed it very much. Room at Executive level was well appointed, american standard in size and with complimentary coffee/tea and bottled water. Breakfast served at the atrium level was outstanding with very high quality products. Attention at the lobby was professional but not extra friendly. Overall a very comfortable and... More 

Was this review helpful? Yes 1
HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was delighted to read your review and to learn that you enjoyed your visit, and were satisfied with our service... More 

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