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Hilton Madrid Airport

#45 of 453 Hotels in Madrid
Certificate of Excellence
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Avenida de la Hispanidad 2-4, 28042 Madrid, Spain
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Hilton Madrid Airport
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Hilton Madrid Airport
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1,583 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riyadh, Saudi Arabia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed today NEW

The hotel is beautiful architecture with nice extras like marble in the bathroom. The bathroom was large with a tub and shower, complete with a bidet. We loved the glass elevators that overlooked the soaring inner courtyard area. The room was spacious with a desk, king size bed, big floor to ceiling windows, and a great T.V. It was very... More 

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Kingswinford, United Kingdom
Top Contributor
68 reviews 68 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A really lovely hotel with a stunning twin bedroom which was kept spotless by the maids throughout our 2 night stay. We loved the free shuttle to and from the airport and into the city centre but we also used the local metro a lot which was really easy to use and a 15 minute walk from the hotel. The... More 

Was this review helpful? Yes 1
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A great hotel near Madrid-Barajas Airport, avoid the morning traffic out of Madrid for that early morning flight back to the States. Comfortable posh rooms, excellent restaurant, and great, friendly hotel staff. Would definitely recommend it!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for leaving a positive feedback with us. We are glad to hear that you have found the hotel to be excellent for your flight and you could avoid the morning traffic to the airport. Out team always makes sure to deliver the great service and we can see that we have succeeded... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great service, nice large rooms with modern decor. Very nice to be right near the airport and have a free ride to the terminal. Very nice buffet in the morning as well. Be sure to allow plenty of time to make your flight as MAD is a massive airport with lots of walking and train rides involved to get to... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Mr. Tim, Thank you for leaving your valuable feedback with us. It gives us a great pleasure to see that your stay with us has been great. Our team is always available to deliver high level service, and I am happy to see that they have succeeded. We are delighted that you have enjoyed your room and the facilities... More 

Top Contributor
58 reviews 58 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in Marakech planning on 2 days in Madrid on our way home. I was called to a meeting in NY and had to cut our trip short. This meant a quick overnight in Madrid with a 7am departure, therefore a stay at the airport Hilton. We arrived in the late evening and were pleasantly surprised to find the... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for sharing about your experience in Hilton Madrid. Our team always strives to deliver the excellent service and high standards and we are happy to see that you have found the restaurant of the hotel to be great. I have shared your positive feedback immediately with the rest of the team to... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is located not far from the MAD airport and there's free shuttle provided by the hotel. The staff is very helpful. The rooms are very good size with oversized bathrooms and Peter Thomas Roth amenities are definitely a plus. Breakfast choice is decent.

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Mr. Peter, I would like to thank you for sharing the comments about your stay. We are delighted that you have used the complimentary shuttle service to the airport. Have also been aware that we do provide the shuttle service to the city centre? Our team strives to provide an excellent service and, thanks to your feedback, we can... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Good in general. Nice rooms as usual, great breakfast. Very modern and sofisticated architecture with panoramic elevators. Swimming pool and gym area could be much improved. High prices on the amenities. There is a shuttle every 15 min from airport to the hotel and vice versa. Friendly staff.

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Dr. Ricardo, Thank you for taking the time to leave the valuable feedback concerning your stay with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests' experience through our service. Our team is always available to provide the excellent service and on this occasion we can see that we have almost... More 

Newark, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I just wanted a hotel to stay overnight before our flight the next day. Good hotel, conveniently located near the airport and has an airport shuttle transport. But it does not have any good restaurants nearby (just a shopping mall with fastfood). It had a modern look and standard amenities, except you had to pay for WiFi... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to offer my gratitude for your valuable feedback. Thanks to the comments of our guests, we can constantly improve our service and make sure that we deliver the high level of expectations. However, unfortunately, this time we have not succeeded for which I would like to apologise for that as our team always strives for... More 

Sandersville, GA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Hilton Hotel at the airport is a beautiful facility, but what makes it great is the staff. From the moment we arrived and Tarek greeted us with a welcoming smile, we felt we were valued guests. Tarek is especially helpful in answering questions and facilitating a great trip to Madrid. I don't remember ever staying in a hotel where... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to thank you for sharing your positive feedback with us. On the daily basis, we work hard to exceed the expectations of our guest and we are delighted that our team has left you with a positive impression during your stay, especially, Tarek. It would be my pleasure to share your kind words with all... More 

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a Saturday evening. What a wonderful hotel - from the friendly shuttle bus drivers, to the front desk team to the excellent staff in the bar and the restaurant, I was blown away with their service orientation and their friendliness. The rooms are quite funky and very very clean - like the rest of the hotel; the... More 

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HiltonMadridAirport, Public Relations Manager at Hilton Madrid Airport, responded to this review

Dear Guest, I would like to offer my sincerest gratitude for sharing about your experience in Hilton Madrid. Our team is always looking forward to deliver the high level of service, and thanks to your comments, we can see that we have succeeded during your stay. I am delighted that all the team members have been friendly and wonderful to... More 

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