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Sercotel Suites Viena

3.0 of 5 Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
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Sercotel Suites Viena
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Sercotel Suites Viena
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691 reviews from our community

Traveler rating
    357
    287
    43
    3
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Huntingdon, United Kingdom
Top Contributor
353 reviews 353 reviews
102 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here several times when in Madrid for business. It is clean and modestly furnished but excellent value and very convenient for my office and transport links. There are several bars off evening meals and the breakfast in house is excellent value. All round good value for the money considering the standard of the hotel

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena recently and for sharing your opinión with other posible guests!! We are happy to see we were able to make you feel good with us. Hope you had a great stay in Madrid. Let us know about you! We would love to see you again! Best regards!! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a day long research on best place to stay at for my weekend trip to Madrid I decided to book a room at SV based on many things. Firstly, the great location in proximity to most of the attractions at the city centre. In addition, there is a metro station only 3 minutes walk from the hotel (Plaza de... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are greatful for your comments!! And we are happy to know you have been comfortable at Suites Viena. Thank you for sharing your opinion with other customers on Tripadvisor. We will love to see you again. Our home is your home :). Best regards!!! More 

New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my 1st stop on my 13 day tour over Europe. I absolutely loved this hotel. Everyone was very helpful and the place is stunning. The rooms were a nice size and decorated beautifully. The location is also great, walking distance to many things. It's in a quiet street tucked away from the noisy area. I will definitely stay... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena during your recent stay! We appreciate so much the time you have dedicated to us by writing your review on Tripadvisor. We will love to see you again!! Best regards More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 6 nights in the family apartment on the first floor. Our bedroom window was on the street and directly opposite the school mentioned in other reviews. We did not find the noise from the school at all disturbing and actually enjoyed the sound of the kids playing the school 'bell' which was the Ride of the Valkyrie. In... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear guest, Thank you for choosing Suites Viena during your recent stay. We especially thank you for leaving your opinion on Tripadvisor. Your suggestions are very important for us and we will for sure study your advices. With respect to the lack of kitchen facilities, we try to offer them during the check-in . It is for higiene reasons. Sorry... More 

Boulder,Colorado
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lost a pair of boots in Granada. The staff(especially receptionist,Ana) we're wonderful in getting my boots back,within a day, from the hotel in Granada and having them delivered( at a nominal rate) to the hotel here. Great location, wonderful staff. This is the 13th year in a row my husband comes back here for every meeting in Madrid. They also... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are glad you had a nice stay at Suites Viena and that we were able to give you some help in getting your boots back. We thank you for choosing us during your visits to Madrid. And thank you for sharing your opinión with other travellers! Love to see you whenever you need a place to stay... More 

somerset
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 3, 2014

We loved staying here. It is within a few minutes walk of the Metro, the palace and other central attractions but in a quiet back street so not noisy. This is not a plushly decorated hotel but more minimalist which we really liked. It was spotlessly clean. The room was spacious and the bed huge and comfortable. We found the... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for visiting Suites Viena recently!!! We love to read on Tripadvisor you had a nice stay in Madrid. Thank you for dedicating your time to us!!! It is one of the most helpful things a customer can do for a hotel and we appreciate it so much!. This is your home in Madrid :).... More 

Sussex
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 1, 2014

Good sized room with cooking facilities (ask at Reception for equipment). Huge comfy beds. Everywhere in the hotel was very clean. We paid extra for breakfast which was substantial. All the staff were extremely helpful and nothing was too much trouble, from providing a large table so our party could all eat breakfast together to the handyman taping up a... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena during your recent stay!! We especially thank you for dedicating your time to us by writing a review about your stay on Tripadvisor. It is definitely of a great help for us!! Anytime you wish to come to Suites Viena you are very welcome!! Love to see you again. Best... More 

Fort Worth, TX
Top Contributor
81 reviews 81 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 31, 2014 via mobile

We enjoyed our stay at Viena Suites. The staff was very courteous and helpful. The hotel is not located in the center of things but it is a short walk to most attractions. The room was a comfortable size and very clean with comfortable beds. As addressed in other reviews, the hotel is located across the street from a school.... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We want thank you so much for the time you have spent leaving your review on Tripadvisor. It is very important for us!! We are happy you had a nice stay at Suites Viena during your recent visit!! And we also thank you for leaving your tips to other posible guests :). Interior rooms surely are more adequate... More 

KIDDERMINSTER, ENGLAND
Contributor
15 reviews 15 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 31, 2014

Booked this hotel based on tripadvisor reviews and we were definitely not disappointed. Arrived late but were very warmly welcomed. I really would advise a taxi. You can use the metro or buses but all involve changes and long walks from one line to another. A taxi is a set price of 30 euros from the airport which seems reasonable... More 

Was this review helpful? Yes 2
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are so grateful to you for the sweet comments on Tripadvisor. Love to see you have spent a nice time in Madrid and that Suites Viena has met your expectations!! The Staff at Suites Viena thanks you for your time and dedication. You are welcome home anytime you come to Madrid. Best Regards!! More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

Well located near Grand Via, metro stations and parks. Room was surprisingly large with well equipped kitchenette, including microwave and hotplates. Just ask reception for crockery and they will provide all that is needed. Bathroom a little small, but a good compromise allowing more living area. We found it very easy to access most places of interest to tourists. Plenty... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are aware of your recent stay at Suites Viena and we thank you for choosing us. We appreciate too much your comments on Tripadvisor. They are very helpful for us, since we can detect through your opinión things we can improve!! We will love to see you again if you decide to come back to Madrid and... More 

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Additional Information about Sercotel Suites Viena

Address: Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#8 Business Hotel in Madrid
#17 Romantic Hotel in Madrid
#22 Family Hotel in Madrid

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