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Sercotel Suites Viena

#21 of 453 Hotels in Madrid
Certificate of Excellence
Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
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Sercotel Suites Viena
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Maputo Province, Mozambique
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were happy with our family room. It had a separate master, a single bed and single sofa bed in the living room. the dining/kitchen area was a bit tight but we managed for a few nights. The bathroom was very spacious and clean and staff were helpful. We didn't have breakfast there as it was a bit expensive but... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you for sharing your experience at Suites Viena on Tripadvisor!!! We are glad to see you enjoyed your stay with us. We are not perfect, and we apologize for any inconvenience!! Would love to see you again. Best wishes from Suites Viena! More 

Pingtung, T'ai-wan, Taiwan
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights a few weeks ago. Unlike other hotels in the city center, the room is surprisingly huge. There is even a kitchen which is equipped with everything. This hotel is located near the Plaza de Espana, but on a quiet street. You can have the convenience and peace at the same time. If you have... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear guest, it is so kind of you to dedicate your time to write your opinion on Tripadvisor. Thank you so much!!!! We are happy to hear you enojyed your stay at Suites Viena and would love to see you again if you wish to come back!! Thank you for leaving your tips for other customers!! We all send you... More 

Cheshire
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for x3 nights - there were 6 of us x2 couples and my dad and brother. Hotel is in a great location walking distance from the hustle and bustle of Plaza De Espana but tucked away on a quiet street. Turn left and left again out of the hotel and you come on to Calle Ferraz which... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Hannah, It has been a pleasure meeting you We are happy to hear you spent a nice time in Madrid and at Suites Viena!! We are not perfect and of course make mistakes, but we appreciate so much your comments on Tripadvisor. We remain at your disposal and send you our best wishes for the summer! Best regards from... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The rooms are spacious and beds are comfortable. We had an extra bed added for our son but there was still enough walking room, even with 3 suitcases out. The room was very clean, basic toiletries provided (even shower cap and a comb). The kitchenette was very helpful, we had plenty utensils and plates to use occasionally. There is no... More 

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Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Dmitriy, Thank you for choosing Suites Viena recently. We are glad to hear you liked your stay. Thank you for sharing it on Tripadvisor. We have now a special offer for breakfast. 2 breakfasts at the Price of 15€. We apologise if we did not let you know about it. If you ever decide to come back you are... More 

Durham, North Carolina
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Supreme location, just 5 minutes walk to the metro station. It's also within walking distance to some great restaurant (say Bolivar, another great value!) and main attractions. The room is spacious, clean and comfortable. There's a small kitchen in our room too. Free wifi. The hotel staff is extremely professional and friendly. They are helpful with restaurant booking and all... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Richard, It makes us so happy to hear from you with your nice words. We are not perfect, but we try to do the best we can! Thank you for your sweet review and for sharing it with many other travellers who check Tripadvisor before taking a decision about the accommodation. All the Staff at Suites Viena send you... More 

Austin, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is within walking distance of anywhere in the old city. Modern and clean. It is right next to Bravo Bike tours. Do that first thing to get a sense of the city. The staff was excellent and helpful, real professionals.

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Austin, it probably sounds repetitive, but your opinion is so important for us!! We know we are not perfect and even though we try to do our best, sometimes we know we are humnas and we fail.. Thank you for dedicating your time by leaving your review on Tripadvisor. We love to hear you had a nice stay at... More 

canberra
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I spent 5 days in all, in this delightful apartment hotel, tucked away down a quiet street, just a stones throw away the festive atmosphere of Gran Via and SOL The hotel was clean, well run with a very helpful front desk, staffed by all who were conversant in English. It was within walking distance of all the tourist attractions... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you so much for your sweet words on Tripadvisor!!! We are happy to hear you had a nice stay at Suites Viena recently!! We hope you enjoyed the stay in Madrid and will love to see you again if you decide to come back to us. All the Staff at Suites Viena send you the best wishes!! More 

Community of Madrid, Spain
1 review
4 of 5 stars Reviewed 3 weeks ago

Quiet, clean, hotel with friendly and competent staff. An excellent hotel for those who want to stay close to the main attractions and do not want to pay too much. The bathroom is a bit small - but clean and with excellent wate pressure.

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena recently and, above all, thank you for leaving your opinion on Tripadvisor!! We will love to see you again whenever you decide to come back to us. You are welcome. Hope you spent a nice time in Madrid. Best regards from Suites Viena Staff!! More 

Salt Lake City, Utah
Level Contributor
226 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Sercotel Suites Viena at the end of a three week trip that brought us back to Madrid for two nights before heading home. I found the hotel on TA described as back in a neighborhood, and so it is. There is a children's school across the street. It is very near the Plaza Espana metro stop,... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, It is a pleasure to read that you had a nice time with us! And also, it is great that you trusted the opinion of another customers on Tripadvisor to choose Suites Viena. Thank you for contributing to keep our fame :). Hope you enjoyed Madrid. We will love to see you again. Best wishese More 

Manila, Philippines
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sercotel Suites Viena is a cosy, comfortable establishment in Madrid offering a comfortable stay in the Spanish capital. It's located a few metres from Plaza España (the main square), the Templo de Debod (Temple of Debod) and the Royal Palace.10 to 15 minutes walk to metro.Few stops going to the main tourist spot like, plaza mayor, Palacio real and main... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Cherry, Thank you so much for coming to Suites Viena. It is a pleasure to know you had a nice stay with us. We appreciate so much your comments on Tripadvisor. We have to learn from you and chek ourselves to improve. If you decide to come to us you are more than welcome!! Hope you had a safe... More 

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
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