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Sercotel Suites Viena

#26 of 450 Hotels in Madrid
Certificate of Excellence
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Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
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1 room 1 adult
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Sercotel Suites Viena
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952 Reviews from our TripAdvisor Community

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Nysa
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Sufficiently comfortable. Relatively expensive breakfasts. It's better to eat outside. Excellent localization - the hotel is located within the walking distance from most attractions. It's worth of recommendation.

Helpful?
Thank Jakub B
Buenos Aires, Argentina
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room and bathroom are good, but the kitchinette is not at all equipped. We have been there just for one night so this has not been a problem. Nice staff and good location , even if the street of the hotel is not particularly interesting. Very helpful staff.

Helpful?
Thank Andrea S
Geneva
Level Contributor
96 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice and comfortable suite Hotel in the center of Madrid. Very good value for money. Staff very friendly and helpful. The rooms are not so large as they look on their photos, but still ok. Bathroom however is very very small. The best point is their central location, you can explore Madrid by foot to almost every interesting place.

Helpful?
1 Thank Reto1961
Huntingdon, United Kingdom
Level Contributor
432 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 1 week ago

Another return visit for work. This hotel does things right, great staff, good location and adequate facilities. No gym or bar/evening meals but pleanty of loal bars etc to fill this minor gap. Good for business travellers and tourists, close the royal palace and 20 mins from city centre.

Helpful?
Thank Stuart_Away_Again
Oranjestad, Aruba
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The rooms are nice and clean. The layout of the toilet and accessories is a little odd, but otherwise the accommodations are nice. Location is right by Plaza España, so is excellent for walking the main points within Madrid. What made it for me was the attention of the front desk crew. They were extremely friendly and helpful whenever needed.... More 

Helpful?
Thank Tdesigner
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, It is a real pleasure to know you enjoyed your stay in Madrid. Thank you for letting us knnow. We may not be the most luxury establishment of Madrid but we try to do our best to make guests feel confortable. And sometimes we get it :)! Thank you for writing you opinion on Tripadvisor! We will love... More 

London, England, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

These are clean, well located service apartments that are perfect for a city break to Madrid. Value and location are the two best things about staying here. This hotel is conveniently located about 10mins walk away from Palacio Real.

Helpful?
Thank Daniel P
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you for visiting Suites Viena recently!! We love to hear you spent a nice time in Madrid (which, somehow, includes Suites Viena). Thank you for sharing you opinion with many other travellers who check up Tripadvisor before taking a decision. Will love to see you any other time!!! We take this opportunity to send you our best... More 

Sydney, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 5 had the interconnecting rooms (1 double, 1 triple) fantastic! Clean comfortable, everything you need without fancy add ons. We thought it was fantastic value..the double room was on the street opposite a school and so got some playground noise but obviously that was only daytime and not particularly disturbing. There was a bit of traffic and... More 

Helpful?
1 Thank coolaholigah
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you so much for your sweet review on Tripadvisor!!! It makes us happy to know you felt confortable with us. We especially thank you for sharing your time and comments with us and with millions of travellers! We send you our best wishes. Feel free to visit us whenever you want!!! Suites Viena Staff More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent in every department will definitely be going this year,cleanliness, staff professionalism, interior, room, situated - all A1 = brilliant! I had a great 5 days there and would suggest this place to anyone that wants luxury surrounding at a great price the easy access to all places in just a few moments is a definite plus.

Helpful?
1 Thank Carl R
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Carl, Thank you so much for your sweet review on Tripadvisor!!. We sure do many things not as well as we would, but we try to do our best and love to hear you felt comfortable at Suites Viena. Will love to welcome you again whenever you want!! We send you our Best Wishes for the New Year!!! More 

Maryland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are a family that stayed for the holiday. Staff could not have been more friendly or helpful- always answering our questions, making reservations and helping in English. Location is great- safe , quiet neighborhood with small restaurants and close to Palace and plazas. Small kitchenette was good for snacks, we ended up at hotel breakfast most days. Person helping... More 

Helpful?
1 Thank er20833
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, We love to hear you had a nice stay at Suites Viena. Especially, if one of the most important good feelings came from the Staff. We know we are not perfect and that many others establisments offer more services, but we try to do our best in customer service and we are pleased to know we did it... More 

Barrow-in-Furness, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We chose this hotel because it had a little kitchenette and eating area not that We intended cooking but to buy the local produce and have light meals when we chose. A really good buffet breakfast was on offer for 15 eurs for two and was excellent value. A basic crockery and cultery was included anything else can be bought... More 

Helpful?
3 Thank sheila f
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Sheila, Thank you, thank you, thank you!! We are happy to see you enjoyed your recent stay at Suites Viena. Thank you for choosing us and, especially, thank you for sharing your opinion on this great plattform called Tripadvisor. We all send you the Best Wishes for this New Year!! Greetings from Paco, Laura, Christoph, Katy, and all the... More 

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
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