We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sercotel Suites Viena

#25 of 452 Hotels in Madrid
Certificate of Excellence
Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sercotel Suites Viena
View Map
Add Photo Write a Review

845 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    440
    353
    46
    5
    1
See reviews for
176
410
35
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (845)
  • Mar-May only
    (244)
  • Jun-Aug only
    (261)
  • Sep-Nov only
    (183)
  • Dec-Feb only
    (157)
All months
Karachi, Pakistan
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very near to city center i.e 10 minuets walk to Granvia and few other main attractions of Madrid are also within walking distance. Nearest tube station is only 5 minute walk away. The rooms are basic, not very beautiful but comfortable. However, the best thing about this hotel is the staff. The staff at reception, the lady... More 

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Kitchen in the room, good service and hotel placed not far from King Palace, Gran Via and other beautiful places made our vacation really wonderful! Two supermarkets, a lot of cafes and restaurants near the hotel, quiet street. Final feature for us was free balance for our baggage on the reception. So if you want to keep your money and... More 

Was this review helpful? Yes 1
Altrincham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel will deliver everything you need from your trip to Madrid. Five mins walk from Plaza de Espana, this is an ideal bolt hole that will meet all your demands. We stayed in a junior suite which had your own terrace. Which if there are 2 of you, is wonderful. Sun till 5pm on the terrace at this time... More 

Was this review helpful? Yes 1
Chiang Mai, Thailand
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Suites Viena (sic) was a very pleasant surprise. We had a great check in and when they heard that our luggage had gone astray they provided us with toothbrushes etc. The room was spacious and has a microwave and cooking utensils etc.were available on request. The bed was huge! The wifi worked well, in fact everything worked well. We... More 

Was this review helpful? Yes
Maputo Province, Mozambique
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were happy with our family room. It had a separate master, a single bed and single sofa bed in the living room. the dining/kitchen area was a bit tight but we managed for a few nights. The bathroom was very spacious and clean and staff were helpful. We didn't have breakfast there as it was a bit expensive but... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you for sharing your experience at Suites Viena on Tripadvisor!!! We are glad to see you enjoyed your stay with us. We are not perfect, and we apologize for any inconvenience!! Would love to see you again. Best wishes from Suites Viena! More 

Pingtung, T'ai-wan, Taiwan
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here for 4 nights a few weeks ago. Unlike other hotels in the city center, the room is surprisingly huge. There is even a kitchen which is equipped with everything. This hotel is located near the Plaza de Espana, but on a quiet street. You can have the convenience and peace at the same time. If you have... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear guest, it is so kind of you to dedicate your time to write your opinion on Tripadvisor. Thank you so much!!!! We are happy to hear you enojyed your stay at Suites Viena and would love to see you again if you wish to come back!! Thank you for leaving your tips for other customers!! We all send you... More 

Cheshire
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 20, 2015

We stayed here for x3 nights - there were 6 of us x2 couples and my dad and brother. Hotel is in a great location walking distance from the hustle and bustle of Plaza De Espana but tucked away on a quiet street. Turn left and left again out of the hotel and you come on to Calle Ferraz which... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Hannah, It has been a pleasure meeting you We are happy to hear you spent a nice time in Madrid and at Suites Viena!! We are not perfect and of course make mistakes, but we appreciate so much your comments on Tripadvisor. We remain at your disposal and send you our best wishes for the summer! Best regards from... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 12, 2015

The rooms are spacious and beds are comfortable. We had an extra bed added for our son but there was still enough walking room, even with 3 suitcases out. The room was very clean, basic toiletries provided (even shower cap and a comb). The kitchenette was very helpful, we had plenty utensils and plates to use occasionally. There is no... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Dmitriy, Thank you for choosing Suites Viena recently. We are glad to hear you liked your stay. Thank you for sharing it on Tripadvisor. We have now a special offer for breakfast. 2 breakfasts at the Price of 15€. We apologise if we did not let you know about it. If you ever decide to come back you are... More 

Durham, North Carolina
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 9, 2015

Supreme location, just 5 minutes walk to the metro station. It's also within walking distance to some great restaurant (say Bolivar, another great value!) and main attractions. The room is spacious, clean and comfortable. There's a small kitchen in our room too. Free wifi. The hotel staff is extremely professional and friendly. They are helpful with restaurant booking and all... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Richard, It makes us so happy to hear from you with your nice words. We are not perfect, but we try to do the best we can! Thank you for your sweet review and for sharing it with many other travellers who check Tripadvisor before taking a decision about the accommodation. All the Staff at Suites Viena send you... More 

Austin, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 8, 2015

This hotel is within walking distance of anywhere in the old city. Modern and clean. It is right next to Bravo Bike tours. Do that first thing to get a sense of the city. The staff was excellent and helpful, real professionals.

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Austin, it probably sounds repetitive, but your opinion is so important for us!! We know we are not perfect and even though we try to do our best, sometimes we know we are humnas and we fail.. Thank you for dedicating your time by leaving your review on Tripadvisor. We love to hear you had a nice stay at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

415 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (229)
Viewed
Room/suite (97)
Viewed
Bathroom (31)
Viewed
Hotel & grounds (26)
Viewed
View from room (7)
Viewed
Dining (9)
Viewed
Other (59)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (162)
Viewed
Amenities (3)
Viewed
Double Room (25)
Viewed
Family Executive Suite (40)
Viewed
Family Suite (39)
Viewed
Junior Suite with Terrace (32)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Madrid hotels
Centro
Hotel Europa
Hotel Europa
#27 of 452 in Madrid
4.5 of 5 stars 1,327 reviews
Malasana
Hostal Main Street Madrid
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
El Madrono
El Madrono
#31 of 452 in Madrid
4.5 of 5 stars 372 reviews
Centro
Praktik Metropol
Praktik Metropol
#79 of 452 in Madrid
4.5 of 5 stars 923 reviews
Huertas
Hotel One Shot Prado 23
Hotel One Shot Prado 23
#35 of 452 in Madrid
4.5 of 5 stars 474 reviews
Show Prices
Show Prices
Show Prices

Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay