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Sercotel Suites Viena

3.0 of 5 Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
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Certificate of Excellence 2014
Sercotel Suites Viena
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Sercotel Suites Viena
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716 reviews from our community

Traveler rating
    369
    300
    43
    3
    1
See reviews for
146
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Any
English first
  • All months
    (716)
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    (196)
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    (131)
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Fife, Scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed in this hotel 3 times, for periods ranging from 3-7 nights. It's in a great location near Plaza Espana, Templo Debod and a few minutes walk to Sol/Plaza Mayor. The rooms are extremely comfortable and very well equipped. I had no problems on any of my stays. The staff are super friendly and so helpful. I can't... More 

Was this review helpful? Yes
Suitesviena, directora at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you for choosing Suites Viena again and again!!! We are grateful to you for sharing your comments on Tripadvisor. The most comments, the most people we can get to!! We will love to see you as many times as you wish. Best regards from all our Staff. More 

Philadelphia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I got to spend a night in Madrid courtesy of a long layover and this was the perfect spot, especially as it's a short trip from the Plaza de Espana metro station, making for a quick and easy trip to/from the airport. It's really well located and is a quick and easy walk away from Plaza Mayor,... More 

Was this review helpful? Yes 2
Suitesviena, directora at Sercotel Suites Viena, responded to this review

Dear Guest, We appreciate so much the time you have dedicated to Suites Viena sharing your experience on Tripadvisor!! Especially after staying just 1 night with us!! Thank you so much for every Word written! We would love to see you again and want to send you our Best Wishes for 2015! More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a few days in Madrid over the New Year period and couldn't have chosen a better hotel. All attractions of the city are easily within walking distance but the hotel is in a quiet side street away from the noise. The rooms are very comfortable and all amenities are provided, including a decent buffer breakfast for only 7.50... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Suitesviena, directora at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for your sweet review on Tripadvisor!. We are happy you have had a nice stay with us!! Hope you have enjoyed the city and the cold but sunny weather. We would love to see you again! Best regards from Suites Viena Staff More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel, great staff, great facilities. Didn't LOVE the neighbourhood though. A bit remote and a bit shabby and would rather have been a bit more central perhaps (no fault of the hotel of course).

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Suitesviena, directora at Sercotel Suites Viena, responded to this review

Dear Guest, We want to thank you for choosing Suites Viena during your recent stay. Thanl you, especially, for leaving your comments on Tripadvisor!!! We hope you have enjoyed your stay at Suites Viena. Would love to see you again! Best regards from Suites Viena Staff. More 

Adelaide, Australia
Top Contributor
52 reviews 52 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 22, 2014

This hotel is located very close to the Royal Palace, has good access to the metro, and is in a fairly quiet location - all of which combine to make it a good spot to explore Madrid for few days. there are a few things though that are little unusual, especially for those used to hotels in English speaking parts... More 

Was this review helpful? Yes 2
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena recently!!! We hope you had a nice stay and that you enjoyed the city. With respect to the lack of kitchen facilities, we try to offer them during the check-in . It is for higiene reasons. Sorry if we did not make it clear. We want to Wish you a... More 

Grande Prairie, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

This hotel is nice and in a great location. The staff are helpful, but the beds were not very comfortable and the walls are thin so you can expect to hear your neighbor sneeze. The location was amazing though and I would definitely stay here based again on that fact alone.

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for letting know about your stay at Suites Viena!!! I am sorry you did not like the matress!! Some people love them. We would be pleased to see you again!! Merry Christmas and Happpy 2015!!!!! More 

Huntingdon, United Kingdom
Top Contributor
360 reviews 360 reviews
104 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed November 26, 2014

I have stayed here several times when in Madrid for business. It is clean and modestly furnished but excellent value and very convenient for my office and transport links. There are several bars off evening meals and the breakfast in house is excellent value. All round good value for the money considering the standard of the hotel

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena recently and for sharing your opinión with other posible guests!! We are happy to see we were able to make you feel good with us. Hope you had a great stay in Madrid. Let us know about you! We would love to see you again! Best regards!! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

After a day long research on best place to stay at for my weekend trip to Madrid I decided to book a room at SV based on many things. Firstly, the great location in proximity to most of the attractions at the city centre. In addition, there is a metro station only 3 minutes walk from the hotel (Plaza de... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are greatful for your comments!! And we are happy to know you have been comfortable at Suites Viena. Thank you for sharing your opinion with other customers on Tripadvisor. We will love to see you again. Our home is your home :). Best regards!!! More 

New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

This was my 1st stop on my 13 day tour over Europe. I absolutely loved this hotel. Everyone was very helpful and the place is stunning. The rooms were a nice size and decorated beautifully. The location is also great, walking distance to many things. It's in a quiet street tucked away from the noisy area. I will definitely stay... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, Thank you so much for choosing Suites Viena during your recent stay! We appreciate so much the time you have dedicated to us by writing your review on Tripadvisor. We will love to see you again!! Best regards More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed for 6 nights in the family apartment on the first floor. Our bedroom window was on the street and directly opposite the school mentioned in other reviews. We did not find the noise from the school at all disturbing and actually enjoyed the sound of the kids playing the school 'bell' which was the Ride of the Valkyrie. In... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear guest, Thank you for choosing Suites Viena during your recent stay. We especially thank you for leaving your opinion on Tripadvisor. Your suggestions are very important for us and we will for sure study your advices. With respect to the lack of kitchen facilities, we try to offer them during the check-in . It is for higiene reasons. Sorry... More 

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Additional Information about Sercotel Suites Viena

Address: Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#8 Business Hotel in Madrid
#19 Romantic Hotel in Madrid
#26 Family Hotel in Madrid

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