We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sercotel Suites Viena

#18 of 453 Hotels in Madrid
Certificate of Excellence
Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sercotel Suites Viena
Professional photos View all
Browse nearby
Sercotel Suites Viena
Write a Review

787 reviews from our community

Traveler rating
    411
    326
    45
    4
    1
See reviews for
157
386
34
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (787)
  • Mar-May only
    (241)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (184)
  • Dec-Feb only
    (157)
All months
Brussels
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nice and modern hotel just around the corner from Plaza de Espana. Notiwithstanding the central location, the place is very quiet and we had an excellent rest! The excellent comfort and a professional and very attentive staff are a winning combination.

Review collected in partnership with this hotel

Was this review helpful? Yes
Wellingborough, United Kingdom
Top Contributor
91 reviews 91 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited this hotel whilst on a city break incorporating a football match at the Bernebeu stadium. The rooms at the hotel were minimalist but it was very clean & offered excellent value for money. The staff were friendly & attentive & the daily breakfast served in the hotel at a very reasonable cost was excellent value. The premises are... More 

Was this review helpful? Yes
Los Angeles
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed five nights in clean, comfortable, spacious room. Good location, quiet. Ate breakfast up the block at Cafe Vienna a couple of mornings, other mornings we went a block or two away (up the block from the hotel and to the right) and tried different places. There is a nice fruit vendor nearby, plus a Dia market. Walked down Gran... More 

Was this review helpful? Yes 1
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, We are happy to hear you had a nice stay with us!! Thank you so much, not only for choosing Suites Viena but, especially, for letting us know what is your opinion about us. It is really helpful for us in order to fight against our weaknesses. We appreciate so much you sharing your comments on Tripadvisor. Thank... More 

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here with my girlfriend for two nights. The room was very good quality, clean and in good repair. The double bed was very big and comfortable. The mini kitchen was very useful, with basic cutlery and equipment and more available on request. The bathroom also had an excellent shower. The hotel is located 5 minutes walk from Plaza de... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, It may sound repetitive, but we appreciate so much your opinion. Thank you for choosing Suites Viena. Thank you for dedicating your time to us by leaving a review on Tripadvisor and Thank you for letting us improve with your opinion. We are grateful to you for all those reasons. If you ever come back to Suites Viena,... More 

Dorset, England
Top Contributor
252 reviews 252 reviews
69 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice location, plaza at end of road and park nearby. It's easy to walk to many sights and get metro if going further. Bedroom spacious, not sure why there are cooking facilities as there is no kettle or any utensils.bed was large and comfortable with good sheets. Bathroom was small but had everything needed. Shower worked well.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Although we know it may seem a cliché, your opinion is so important for us, since it really helps us to improve and to amend our defects. And your satisfaction is for sure our satisfaction. Thank you for choosing Suites Viena and thank you for sharing your opinion on Tripadvisor, where many people decide theirselves to choose one... More 

Brisbane, Australia
Top Contributor
415 reviews 415 reviews
69 hotel reviews
365 helpful votes 365 helpful votes
5 of 5 stars Reviewed 1 week ago

Knowing that we were going to be returning to Madrid it was an easy decision on where to stay, back in 2012 we stayed at Suites Viena and we had a good experience so why waste any time searching for other accommodation. Suites Viena is well located for exploring Madrid, handy to the metro for our arrival and departure, apart... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, It is such a satisfaction for us to hear that not only it is the second time you decide to come to Suites Viena, but also that you still liked it!!! Thank you so much for sharing your opinion on Tripadvisor!!!! and, especially, for dedicating your appreciated time to us. We will love to see you again, whenever... More 

Adelaide, South Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay at Suites Viena having visited 2 years ago. It has maintained its standards as a good quality and reasonably priced hotel. The staff are friendly and all provide good service, their breakfast buffet is quite good and very convenient before heading of and exploring Madrid. The hotel is in a good location within an area... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Guest, We are so grateful to you for trusting Suites Viena once more!! Thank you for sharing your opinion with other people. Tripadvisor is the best plattform of online reviews. We appreciate the time you have dedicated to us. We will be pleased to see you again if you ever decide to come back to us. Best regards!! More 

Sewickley, PA
Top Contributor
51 reviews 51 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This reasonably priced hotel, located a short distance from the Plaza Espagña, was a fine choice. That said, once we were inside, we had no hint that we were in Madrid; the hotel could have been anywhere. This is not the place for those looking for local charm. Charm wasn't particularly important to us, as we spent very little time... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you so much for choosing Suites Viena during your recent stay!! We appreciate so much your sweet comments on tripadvisor. If you ever come back to us, we will be pleased to host you! Best regards!! More 

ireland
Top Contributor
82 reviews 82 reviews
30 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Suites Viena is a friendly place thanks to the staff. All of the Receptionists smile, say Hola and promptly help you. The hotel is kept very clean and the suites are attended well. The address is perhaps your greatest ally. Just about any Park, Plaza or Museum is within walking distance of this hotel. The nearest Metro is Ventura Rodriguez.... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you so much for choosing Suites Viena during your recent stay! We really appreciate your comments on Tripadvisor. Your opinion is the best way for us to know about customer´s experiences!! We take this oportunity to inform you about the remodelling works that will be undertaken during the next few months in the buffet área. We are... More 

Houston, TX
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for a week mainly due to the proximity of our daughter's university. The hotel was small, clean w an attentive / helpful front desk crew. It is a block away from Templo de Debod - not in the heart of a tourist area. The hotel is quiet. Our room had a nice terrace overlooking the courtyards of... More 

Was this review helpful? Yes
Suitesviena, DIRECTORA at Sercotel Suites Viena, responded to this review

Dear Customer, Thank you so much for leaving your opinión on Tripadvisor! Your opinion is so, so important to us. Thank you for letting us know your feelings during your stay. Hope you spent a very nice time in Madrid. We will love to see you again. Best regards from Suites Viena Staff!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

408 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (222)
Viewed
Room/suite (97)
Viewed
Bathroom (31)
Viewed
View from room (7)
Viewed
Dining (9)
Viewed
Hotel & grounds (26)
Viewed
Other (52)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (162)
Viewed
Amenities (3)
Viewed
Double Room (25)
Viewed
Family Executive Suite (40)
Viewed
Family Suite (39)
Viewed
Junior Suite with Terrace (32)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay