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All 456 Madrid hotels

ME Madrid Reina Victoria

4.5 of 5 Hotel   |   Plaza de Santa Ana 14, 28012 Madrid, Spain (Centro)
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ME Madrid Reina Victoria

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83%
Ranked #50 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
129london12 London, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This a very funky hotel in a grata location for a weekend mini break. We walked to all the main sights and bars. Hotel staff very friendly and amazing view from the roof terrace. Definitely recommend it.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Good location , clean minimalist aesthetic and attention to detail in the room fit out. The staff were helpful and obliging. However I booked my stay on the promise of use of the in-house gym & spa. This is sadly not the case and is misrepresented both on this site, hotel's site and in-room guest information. It is 12 Euros... More

Was this review helpful? Yes 2
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear Wbill696, Many thanks for sharing your ME experience in TripAdvisor! However, I would like to sincerely apologize for all the inconveniences caused by the misunderstanding with the information of the Spa & Gym. I and the Front Office Manager have dealt with this issue and we have taken measures to include the new information in every web page where... More

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great hotel in a great location - overlooking Santa Ana - we had an energy room - overlooking the square they have a balcony but we had one on the other side of the hotel with a HUGE terrace - very private and peaceful - staff were all friendly and very helpful , try booking directly with the hotel web... More

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear Carol E, We are pleased when a guest go back home with a sensation of having had a fabulous stay, full of good memories of the city, the hotel and the staff. If we have accomplished it with you then we are happy for offering and delivering the kind of service our guest deserve. Please do not hesitate to... More

London
Top Contributor
81 reviews 81 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for three nights in April. On check in we upgraded to an exterior room on the South side of the hotel, which is quieter.The rooms are very hi tech which is great if it works, not so much if at 11:30pm you have to call maintenance as the light switches wouldn't turn light off. Having said that... More

Was this review helpful? Yes 1
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear practicepacker, We are sorry to hear that your experience has been spoiled for a malfunction of the light system. Although it is not common, we appreciate you bring it to our attention for inmediate actions to prevent similar situations in the future. Nevertheless and despite that inconvenience, we are delighted to know that the rest of your stay was... More

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A few years ago this was THE place to be and be seen, however recent changes appear to call that into question. Sure, the location is superb, being right on the beautiful Plaza Santa Ana with its traffic-free cafe's, the roof terrace bar is stunning (although very pricey) and the hotel does have a certain "boutique minimalist" style, but the... More

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear Norriz, After reading your comments we are sorry we had not been able to connect with your needs and expectations. Although we usually receive fantastic reviews about our staff and hotel, it is good to know in which other areas we need to improve in order to give an excellent service, as we usually do. We understand that it... More

London
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

What a wonderful hotel, it's located in one of the best spots to be able to walk to most of the main central attractions. The staff were very friendly and nothing was too much problem. The rooms a little small but really comfortable. The only down side is they have a restaurant which appears to be part of the hotel... More

Review collected in partnership with Melia Hotels International

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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear ebog, Many thanks for having chosen ME Madrid and for sharing your ME experience at TripAdvisor. At ME Madrid Hotel our aim is to exceed the expectations of our guests, and we deeply regret when we do not fully achieve this. Therefore I would like to sincerely apologise for all the inconveniences caused in the restaurant. All the responsibles... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I recently came back from 5 nights in Madrid -- all of which were spent at the ME Madrid Reina Victoria. We slept in an "Energy" room, which among the hierarchy of rooms, is just below the suite-level rooms, but is located either on the 5th or 6th floor, which is important as I'll mention in a... More

Was this review helpful? Yes 2
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear Henry C, I would like to thank you for having chosen our ME Madrid Hotel during your days in the city and for sharing your excellent ME experience in TripAdvisor. Be assured that we will encourage our team to continue with our efforts to achieve continuous improvement and exceptional service. I took the pleasure of reading your comments aloud... More

Cincinnati, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights while immersing ourselves in Madrid. The location on Santa Ana Plaza is a welcome relief to some of the more cramped streets where other hotels are located. The neighborhood had good restaurants for all ranges of food and prices. The staff was very intent on pleasing us. We had an "energy" room which had... More

Was this review helpful? Yes 1
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear JoJo3643, It is very gratifying for all members of our team to know that we have achieved your satisfaction in location and service. Certainly, one of our best features it is the location and to have almost everything steps away from the hotel but do not forget that inside ME Hotel you will find two great places, which are... More

Miami
2 reviews
5 of 5 stars Reviewed 4 weeks ago

ME Madrid was great. Bed was extremely comfortable. Staff was very friendly, they recommended great flamenco dinner. Roof top bar cool experience, just look at menu for pricing. Wine was reasonable but rum and coke was expensive at 18 euros.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear Gingerpersian, How wonderful to receive such a marvellous review through TripAdvisor and also knowing that you have enjoyed that much your last stay with us. Our AURA manager orchestrates every in-room details to delight our guests with exquisite touchs, visually and tastefully. Thank you for noticing it and for sharing it with the travellers community. Needles to say that... More

Glasgow
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Brilliant hotel in the heart of the city. The square the hotel sits on is buzzing with tapas bars, cafes, bars, which were very enjoyable. Taxi's from Terminal 4 are a fixed price of €30 to the hotel and take around 30 minutes. The Prado and Palace are within walking distance with lots of cafes and shops dotted on the... More

Was this review helpful? Yes
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear Gingerpersian, How wonderful to receive such a marvellous review through TripAdvisor and also knowing that you have enjoyed that much your last stay with us. Our AURA manager orchestrates every in-room details to delight our guests with exquisite touchs, visually and tastefully. Thank you for noticing it and for sharing it with the travellers community. Needles to say that... More

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Additional Information about ME Madrid Reina Victoria

Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Me Madrid Reina Victoria Hotel
Sol Melia Madrid
Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
#42 Business Hotel in Madrid
#94 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ME Madrid Reina Victoria 4.5*
Official Description (provided by the hotel):
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. ... more   less 
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