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ME Madrid Reina Victoria

#63 of 454 Hotels in Madrid
Certificate of Excellence
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Plaza de Santa Ana 14, 28012 Madrid, Spain
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ME Madrid Reina Victoria
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1,674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is the ideal starting point for your Madrid city break. You can walk to all the main attractions within 15 - 20 minutes. Plaza De Santa Ana is a vibrant Plaza surrounded by cafes and bars and is good for early evening drinks. Later in the evening the roof top bar of the hotel is a great place... More 

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San Antonio, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived early, and the front desk (I wish I could remember her name) gladly took our bags, and started the paperwork for registration. She told us to enjoy the area, and she would call when the room was ready. Well before we expected we got the call. Everyone we dealt with was helpful and friendly. The hotel is modern... More 

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Dublin
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had a lovely stay in this hotel. Great staff. Very helpful. Great location. Funky hotel. Good gym next door that you can use. The only downside is that we booked it because of the roof terrace but when we went to use it it was closed for a private function. As this was our last night in the hotel... More 

Review collected in partnership with Meliá Hotels International

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear AlisonPower, All the team wants to thank you your kind words and your fabulous comments in tripadvisor about the hotel, services rended and staff. On the other hand, all your comments has been taken as a valid suggestion for improving every area of service and the attitude of the staff toward guests. We are really sorry that you could... More 

Grimentz, Switzerland
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed on a Saturday night, to extend a business trip to include a weekend in Madrid. Had a Mode room on the second floor, overlooking the Plaza Sant Ana. Lovely, modern, comfortable and bright room. Great view of the square and not noisy at all with the window closed and the air-conditioning on. Excellent location with most things in walking... More 

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear Gillian R, All ME Madrid team are very grateful to receive such a positive comment like yours. It is very satisfying to know that you enjoyed your visit to Madrid and that ME Madrid has being part of that experience. On the other hand, I am very sorry to know that some aspects regarding the Breakfast were not to... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly located in the heart of Madrid. The room was very nice, had my own terrance with an amazing view. The front desk team, the restaurant team...well need to mention all of them super attentive and nice. Greetings to Ricki who was very helpful setting me the room and bringing up my luggage. Thank you guys.

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Linda L, Your comments are very inspiring for all members of the staff and we would like to greatly thank you for a fantastic review posted in TripAdvisor. Thank you for your nice words to out collegue Ricky. Needless to say that we are already waiting for you to delight you with another stay full of details and the best... More 

london
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

lovely hotel in an excellent position,it was an anniversary and they were very attentive,the hotel was lovely and modern with a stunning roof terrace[which unfortunately was not always available due to private functions]generally a great place to stay

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review

Dear Sandyruth, Thank your very much for your fantastic review about your stay. All ME Madrid team are more than satisfied to know that you enjoyed your ME Experience and anniversary. Thank you for sharing this special day with us and we hope to exceed your expectations again in your next stary at ME Madrid! We trully hope to receive... More 

maine
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm writing this review a few days after our wonderful stay at the ME. Seconds after exiting the taxi we were getting help with our baggage. The staff at receptions couldn't have been more accommodating and helpful. From there we were escorted to our energy suite by a charming lady Racheal,who proceeded to explain the functions of our room. The... More 

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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear guy22, All ME Madrid team including Rachel, want to thank you the comments mentioned in tripadvisor in your recent stay with us. Reviews like yours, contribute our team to keep on doing our best by creating new ME Experiences from the benning to the time you leave. We are already looking forward to receiving you back here very soon.... More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Excellent central Madrid location, walking distance to most attractions. On a very busy, noisy square. Not recommended if you want very quiet room. We requested a different room, but hotel could not offer rollaway bed for our 9 year old daughter.

Review collected in partnership with Meliá Hotels International

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Panama City, Panama, Panama
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very good location hotel is nice clean and with many close locations to go eat, drink or visit. staff is good and room clean. Room is a little tight but confortable. we did not take the brekfast option since tons of places to have cheaper options.

Was this review helpful? Yes
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear Panama2013, We would like to thank you for staying with us at the ME Madrid Hotel in your last visit to Madrid! Be assured that comments like yours will encourage our team to continue with our efforts to achieve continuous improvement and excellent service. All ME Madrid team will be pleased to welcome you back home at ME Madrid.!!... More 

Ponte Vedra Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our experience at the ME Madrid Reina Victoria. The staff was extremely friendly, our room was clean and modern, and it is a quick walk to all of the top sightseeing destinations and great restaurants - we couldn't have asked for a better location. We can't wait to go back!

Was this review helpful? Yes
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review

Dear Mindy D, All the team wants to thank you your kind words and your fabulous comments in tripadvisor about the hotel, services rended and staff. We also cannot wait for you to come back and enjoy a new ME experience. I look forward to hearing from you soon. ME for YOU Service. More 

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