Well what can I say.I arrived late due to problems with ALSA (ANOTHER STORY) We phone the hostel to say so.We arrived at 23.20 instead of 15.00.The boss with the beard & sun glasses was there.AND I could not of seen a nicer man! He was polite and helped us no end.Yes it is basic (what do you expect for... More

As we were arriving late, my boyfriend called the hostel and informed them that our approximate time of arrival will be 01.00 am. As we arrived to the door, we rang the bell, but there was no answer. We called the hostal, and the person literally yelled in the phone that we are not supposed to ring the door bell... More

It is amusing in hindsight that places like this manage to survive. It was an extremely weird setup and I'm not normally a fussy traveller at all. I wanted to go against the grain and give this place a positive review but simply can't bring myself to do it. There are lots of other hostels around, I strongly recommend checking... More

I only stayed 1 night, but found Sudamericana to be more than adequate for the price. I was not expecting much given the reviews I read but was pleasantly surprised. Maybe the management has improved? I did notice that there was a sign posted saying that the hotel had received official compliants. Anyways, I wandered into the Paseo del Prado... More

things just kept going wrong. I didn't read any of these reviews until after I had booked the room - a single with shared bathroom for 19€. When I arrived I was expecting something weird; indeed the owner called me five minutes after my check-in time to ask where I was. When I got to the hostel (which is in... More

With such wildly-polarised reviews, you can bet the truth is somewhere in between. It's certainly not like something out of a horror film, and, in fact, there are far more positive than negative features about this place; just for openers, a double room there, with shower and toilet, cost us 65 euros for two nights (booked through Budgetplaces), and it's... More

From the reviews left before we went, we were understandably nervous about the hostal! We had a group of 24 girls, and had I not been in such a large group, I porbably would have booked elsewhere. However, the man and woman who ran the hostal were very pleasant and went out of their way to accomodate us. The rooms... More

AVOID LIKE THE PLAGUE!!! I BEG PEOPLE NOT TO BOOK THIS HOSTEL! I find it disgusting how this hostel has managed to appear on so many reputable websites! My friend & I had the most terrifying experience of our lives! The hostel has a number of buildings all without any form of sign so from the street there is no... More

We went to Madrid in order to enjoy a fantastic city but it was all spoiled by the horrible hostal we stayed at. The most negative experience was the staff- well the only staff that was there: a weird and frightening guy, who turned out to be a psycho. We had booked three night but stayed only two because we... More