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Mad Hostel

Calle de la Cabeza, 24, 28012 Madrid, Spain
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Best prices for: 1 room 1 guest
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Mad Hostel
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Mad Hostel
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171 reviews from our community

Traveler rating
    37
    66
    33
    18
    17
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4
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The bunks here are atrocious. I was on the top bunk in a 6 person room and when climbing up the bed shook so much I thought it would collapse. Everytime the person on the bottom bunk moved the entire need shook, and same happened when I moved. Very unstable and unsafe. There is no lock on the washroom door... More 

Was this review helpful? Yes
Manager L, Manager at Mad Hostel, responded to this review

Hello, I will ask our maintenance team to check that bunk bed. In regards to the locks in the washroom I'm not sure what do you mean as we have locks in every shower and in every wc. Apart from that we are glad to see that you had a good time and enjoyed the party with us ! :) More 

Kiev, Ukraine
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a room with bathroom inside. The bathroom is too small. The room itself is quite small too and there were too hot at night. Staff is very frendly. Good location (not far from metro and train station).

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Manager L, Manager at Mad Hostel, responded to this review

Hello, we have air conditioned in al our rroms free of charge, did you ask at reception to be switched on? More 

Top Contributor
61 reviews 61 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Havent been on a hostel for a while, and went to this one on my recent visit, staff was very friendly, helpful and nice with us. The place was clean, conveniently located near everything(bars, restaurants) Beds where comfortable. I have seen lots of guest struggling with the electric key system they have, it took me around 5 minutes to get... More 

Was this review helpful? Yes
Manager L, Manager at Mad Hostel, responded to this review

Hello, sorry to read that you struggle a bit with our door system, is so safe that sometimes can be a bit tricky, but our staff is always happy to help you. In regards to the 200 eur per night on the weekend you must have look at the wrong hostel ( there is another one with a very similar... More 

1 review
5 of 5 stars Reviewed April 15, 2015

I am a lone female traveller from South Africa, doing some backpacking and I spent the last 2 nights at this hostel. It's the first time I've stayed in a foreign hostel and I'm very glad this was the hostel I chose! Very friendly front staff, clean airy rooms and bathrooms, bright and cheerful decor and a simple but satisfying... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hello, Lovely to hear you enjoyed your holidays in Madrid. We are here to welcome you any time you come back to Madrid :) More 

2 reviews
5 of 5 stars Reviewed April 9, 2015

Very close to Madrid city centre, everything was in a short walking distance. There was a small kitchen that guests could use. The common room was a great place to meet other guests; furthermore there were 2 computers with Internet we could use for up to 20 minutes. During breakfast in the common room I met an American guy and... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hi there, nice to hear that you had a good time in Madrid, in our hostel and you made friends. See you soon! :) More 

Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 7, 2015

Very helpful crew! Even when I tried get to wrong room, I locked there my suitcase and was complaining that magnetic card doesn't work, they were patient and ready to help! International people, great company to talk, cheap, clean, like at home. Very near to metro station. Big + for included breakfast! Wi Fi. The only problem are magentic cards.... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hello, the key to open your locker and the door is so safe that sometime is a bit tricky to use, but do not hesitate to contact our reception and they will help you as many times as required. Best regards Mad Hostel. More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

My first time looking for a hostel I was worried about hygiene, staff and the rooms etc due to certain stigmas the name 'hostel' carries with it. However after staying at MAD Hostel this perception for me changed drastically. Rooms and showers are very clean, there are lots of showers/toilets/sinks so no need to worry about waiting. The staff were... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hi there, Is great to hear that after staying with us you changed your expectations about hostels :) Is very important for us that our guest have a great time, therefore all our departments work together to ensure it. We hope to see again one day! More 

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 5, 2015

we were here in May 2014 in a private twin room. the hostel was very noisy. it wasn't in the centre of town but not in a bad location. nice rooftop bar and area to relax in the evening. reasonably priced.

Was this review helpful? Yes
Manager L, Manager at Mad Hostel, responded to this review

Hello, sorry to hear that you found that it was noisy, did you speak with our receptionist about this issue? Apart form that, I can see that you enjoyed our cool rooftop and cosy living room :). Regards Mad Hostel More 

Padova, Italia
Top Contributor
99 reviews 99 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 9, 2015

The room was clean, the position is like 10 minutes walk by puerta del sol!! The staff was very kind, always smiling and trying to help you and the building is very nice, with a big common area. They had a roof top too! If i have to tell a bad thing, the breakfast ends up at 10am (and in... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hi there, sorry to read that you think that our breakfast closes a bit early, although during the weekend it closes at 10:30. Is great to know that you had such a good time! Mad Hostel. More 

1 review
5 of 5 stars Reviewed March 3, 2015

I spent two weeks in Spain running around from city to city and what I found was that the hostel truly made the experience. mad hostel was a roaring good time. clean showers and bathrooms, an open bar (open twenty four hours, by the way) with cheap drinks, a super friendly and fun staff, and the best pub crawl I... More 

Was this review helpful? Yes
Manager L, Manager at Mad Hostel, responded to this review

Hello, many thanks for your awesome review! As you say, we make every effort possible to ensure that our guests feel like at home. We hope you come back again! :) More 

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Neighborhood Profile
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