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Mad Hostel

Calle de la Cabeza, 24, 28012 Madrid, Spain
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Best prices for: 1 room 1 guest
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183 Reviews from our TripAdvisor Community

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5
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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    (43)
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Gottingen, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay in Madrid if you wanna visit the city for a few days. Rooms and bathrooms are clean and the staff very nice. The only thing I didnt like was a bit of a noise outise on friday and saturday night.

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2 reviews
5 of 5 stars Reviewed 1 week ago

I came two weeks ago and I was completely lost. Arrived in Mad Hostel and felt I was in heaven, at home. Set up is great but the way the staff makes you feel is like Hotel California: "You can always check out but you can't never leave". Sweet Russian Sergei, Palestinian Waseem, Scotish Mark, Italian Analissa, Spanish Mike, American... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The cat hostels have lots of opportunities to meet people, whether that's during the free city walking tour with great tour guides, pub crawls, or even on the roof bar, it was a great experience! It's also located in a great part of the city for young adults, and very close to the city center.

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2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Let me start by saying location, common areas and staff was quite good - not amazing, but very good for the price.. And are you looking to socialize, there's definitely a chance for that. However too many small things were annoying, so I wasn't too happy.. Breakfast was bad (they didn't even have plates?), key card system didn't work properly,... More 

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Buenos Aires, Argentina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

First stop in Europe and it was a very nice staying, good breakfast, very friendly environment great travellers.The receptionist was very kind and friendly too, i had a great time there! Rooms were pretty clean, bathrooms too.

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Manager L, Manager at Mad Hostel, responded to this review

Hello, we will pass on all your positive comments to all our teams! :) More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

I absolutely hated this hostel! The staff were not very friendly or helpful. They didn't tell me there was an elevator so I had to lug my luggage 3 floors. The front desk guy was rude and not helpful when I tried to ask him questions. They don't even give you a free map or advice about the city. Also... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hello, I'm really surprise to read your review as everyone comments how friendly and helpful is our staff and how safe are the lockers. We have plenty of free maps for our guests. Did you ask at reception for a map, tips for where to go and where was the lift? I will investigate to know what happened when you... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

Madrid was our first stop in our Europe backpacking trip with my cousin in the summer of 2014, and it was our first ever hostel experience. It definitely put the standards far too high, that all the other hostels we stayed in were well disappointing. Such friendly environment with the loveliest staff and fellow travellers. Standard breakfast (gooood coffee), nice... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hi guys, our rooftop is open again, we are waiting for you!!! :) More 

Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

I was backpacking Europe with 6 of my girl friends, this place was in a great location even though the street a little "off the beaten path" when first approached. Staff was friendly, the rooms had everything we needed but we had to take turns who could be standing in the room all at once to get dressed/store our stuff... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hello, we are right in the centre of Madrid, just 5 minutes walking from Puerta del Sol. We are just 1 minute away walking from the main street. Sorry to read that it was a bit noisy to sleep, was the noisy coming from the street or from our guests? We always ask all our guest to keep quite after... More 

Wirral
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 25, 2015

I stayed here with a friend on a three day visit to Madrid in May 2015. I agree with a few of the other reviews that the locking system was difficult to work with after a few too many sangrias but im more than willing to overlook that due to the atmosphere in the hostel and the quality of the... More 

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Manager L, Manager at Mad Hostel, responded to this review

Hi there! Is great to read that you had such a fantastic time here in Madrid with us. We will pass all your kind comments to Julio, Waseem and John :) More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 17, 2015

The bunks here are atrocious. I was on the top bunk in a 6 person room and when climbing up the bed shook so much I thought it would collapse. Everytime the person on the bottom bunk moved the entire need shook, and same happened when I moved. Very unstable and unsafe. There is no lock on the washroom door... More 

Was this review helpful? Yes
Manager L, Manager at Mad Hostel, responded to this review

Hello, I will ask our maintenance team to check that bunk bed. In regards to the locks in the washroom I'm not sure what do you mean as we have locks in every shower and in every wc. Apart from that we are glad to see that you had a good time and enjoyed the party with us ! :) More 

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