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Room Mate Mario

2.0 of 5
Campomanes 4, 28013 Madrid, Spain
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Room Mate Mario
Ranked #53 of 453 hotels in Madrid
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1,107 reviews from our community

Traveler rating
    499
    449
    114
    27
    18
See reviews for
Families
59
 
Couples
507
 
Solo
101
 
Business
85
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 15, 2013 NEW

Eva at the frontdesk was really nice and helpful, guiding us on where to go and getting us a free upgrade to a bigger room so we didn't have to wait for our room to be ready.. Other staff were really cool as well, helping us brainstorm on ideas of what's best to do in the city. Definitely the place... More

Was this review helpful? Yes
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 17, 2013

Dear guest, We try our best to improve our service day-to-day, so thank you so much for your nice words. We will share with the entire staff (including Eva of course!!). Best regards; Nora Arrizurieta Front desk Manager Room Mate Mario More

Dundee, United Kingdom
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

Located 1min away from Opera station, very close to all the attractions.Planty of bars and restaurants earby.Within walking distance of the museum district, Plaza Mayor, San Miguel mercado, but in a quiet , leafy sidestreet .The rooms are very small but perfectly formed and have everything you need.Very clean.Great value for money.I travelled alone, but the room would only be... More

Was this review helpful? Yes
See 2 more reviews by SmitaNeginhal for Madrid
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 17, 2013

Dear guest, Thank you for including your review about Mario!!! All the rooms in Mario have different size. We can show you (hopefully) different type of rooms in your next stay!! Mario will be waiting for you! Best regards, Nora Arrizurieta Front Desk Manager Room Mate Mario More

London
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

We stayed here for 3 nights in early June. Overall this is a good hotel to stay in to take in all the sights of Madrid - it's close enough to walk to most of the major sites, and very close to the metro (Opera). We liked the modern design of the hotel and room we stayed in. I think... More

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Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 14, 2013

Dear Harry, I would like to express our most sincere appreciation for taking the time in writing regarding your stay at Room Mate Mario. We try our best to improve our service day-to-day and your reviews help us to know the things that we must change or improve. For you next stay, we can show you different rooms, maybe with... More

San Francisco
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 12, 2013 NEW via mobile

I truly don't understand the positive reviews for this hotel. We stayed here for 3 night's in June. First, the hotel is rather expensive considering its poor quality. We paid about $165 per night. When we first checked in, the room they gave us was horrible- a very tiny (even by European standards) room with a small window looking out... More

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jcortes, Gerente at Room Mate Mario, responded to this review
June 14, 2013

Dear guest, Thank you for taking the time to write your comments in Trip Advisor. We regret to learn you didn´t enjoy the decoration of your room. I would like to inform you that we have different room layouts that you may like better. Please let me apologize for the painting works taking place in the hotel during your stay,... More

San Diego, California
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 10, 2013

I read someone’s trip report, canceled my other hotel reservation, reserved a Junior Suite at Room Mate Mario, and was so glad I did. We had room #201, a spacious room with a very comfortable bed and 2 big windows that opened onto Campomanes street and let in a lot of great natural light, which can be mostly blocked by... More

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See 2 more reviews by ttips for Madrid
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 12, 2013

Dear guest, Thank you for sharing your experience with Mario with other tripadvisor readers. We are really grateful with your nice words about our location and rooms. Great choice our junior suite!! For your next stay, we will keep our kettle for you!!! Best regards; Nora Arrizurieta Front Desk Manager Room Mate Mario More

Quebec City, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 8, 2013

I stayed 6 nights at this hotel in May 2013 and I had a wonderful experience. Right from check in, I knew I would love this place. I requested a room on a higher floor, far from elevators and facing the street and that's exactly what I got! I asked if I could use the mini-bar to store some of... More

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Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 14, 2013

Dear guest, Sometimes is so difficult to find the words to express our biggest gratitude. Your review is one of the best that I have ever read. Thank you so much for your nice words about Mario and the staff. Hope to see you here again!! Best regards; Nora Arrizurieta Front desk manager Room Mate Mario More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 6, 2013

Just returned from 5 nights in Madrid and Room Mate Mario was the perfect base for this trip. I love a modern hotel, which this was - with quirky brightly coloured rooms. I also like to start with a good breakfast and again no disappointment. A large selection of hot, cold, continental, English etc was available and ample seating. By... More

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See 2 more reviews by Nicky G for Madrid
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 7, 2013

Dear Nicky, There is no way to thank your comment, so complete, about your base camp in Madrid: Mario! Do not doubt in contacting me if you require a new booking in Madrid. In this way I hope that we can offer you the service that you expected. Best regards; Nora Arrizurieta Front Desk Manager Room Mate Mario More

Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2013

This was my 3rd trip to Madrid and before this trip I hadn't fallen in love with any particular hotel there. Room Mate Mario has now fixed that problem. From our arrival and warm welcome, to the lovely welcome amenity for our honeymoon and spacious room - we loved our stay. The location is fabulous and we literally walked everywhere... More

Was this review helpful? Yes
See 2 more reviews by londongirlinLA for Madrid
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
June 4, 2013

Dear guest, In love with Mario!! Thank you so much for your nice review about your room mate in Madrid! Hope to see you again, maybe in your first anniversary??? Best regards!!! Nora Arrizurieta Front desk Manager Room Mate Mario More

Chelmsford, United Kingdom
Top Contributor
112 reviews 112 reviews
58 hotel reviews
Reviews in 48 cities Reviews in 48 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 30, 2013

Ignoring the rain outside, Great welcome, lovely location and room as described (although not really a suite....more a large room. Wifi strong and included in price together with well stocked breakfast (open from 0730) The only issues were the curtains - I prefer blackout ones but in the morning I realised there were shutters I could have used....my fault, noise... More

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See 3 more reviews by emeles for Madrid
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
May 31, 2013

Dear guest, First of all, I would like to express our most sincere appreciation for taking the time in writing regarding your stay at Room Mate Mario. Wonderful experience for our wonderful guests!! This year, the rain is our new room-mate. Hope you will enjoy in a sunny Madrid the next time, always with Mario!! Best regards, Nora Arrizurieta Front... More

Manchester
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2013

What an ideal location for this city centre hotel. Set in a side street near to the Opera, this hotel has all you need for the short city break. The rooms are 'boutique' in style well set out and very comfortable. Breakfast was buffet style and the staff were friendly and welcoming.

Was this review helpful? Yes
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this review
May 23, 2013

Dear Rod, With your nice words, you have given us the best award that we can receive! Thank you so much for sharing your review!! See you again in Mario!! Regards, Nora Arrizurieta Front Desk Manager Room Mate Mario More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(21)
  • Very good(21)
  • Royal Palace(21)
  • Opera metro station(17)
  • Plaza mayor(17)
  • Friendly and helpful(8)
  • Palacio Real(8)
  • Gran Via(8)
  • Star rating(4)
  • Puerta del Sol(3)

Additional Information about Room Mate Mario

Address: Campomanes 4, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Center Free Breakfast Free High-Speed Internet Shuttle Bus service Wheelchair access
Hotel Style:
#51 Business Hotels in Madrid
#75 Family Hotels in Madrid
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
Room Mate Mario Madrid
Room Mate Mario Hotel Madrid

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