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Hostal Helena

Gran Via 44, 9th Floor, 28013 Madrid, Spain
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Hostal Helena
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Ranked #190 of 375 Specialty Lodging in Madrid
A recent review
4 of 5 stars Reviewed May 22, 2015
Mila14London London
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52 Reviews from our TripAdvisor Community

Traveler rating
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    17
    4
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 22, 2015

I stayed with my family in Hostal Helena in January for 3 nights during our city trip. I can't complain. We got what we paid for. The staff is very friendly and helpful. Not all of them speak English but it wasn't a problem for us. Room was clean, everything was working (in-suite bathroom, TV, electrical sockets). Nothing was broken.... More 

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Tunis
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 5, 2015

We liked the Hotel for our last days in Madrid. Most of all, the location in Gran Via, you cannot find a better location. Near All shops, Zara,Corte Ingles, near metro Callao, few minutes from Puerta del Sol, Plaza Mayor, good choice for food (papizza and pan & Co in the vicinty). We were given a room which we did... More 

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Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed January 20, 2015

For us, 2 moms en 2 daughters (16 -21) this Hostal was perfect! We stayed here last year aswell and because of the location we came back with the girls. Room is simple but all we needed, beds and bathroom (shower/toilet). The terras gives a magnific view on the street and a small square. Gran Via is perfect for shopping... More 

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Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 21, 2014

Nothing Special. Good Location. We found by walking around and picking a place. It was an ok price. About the same as others we checked out. The beds and bath were very basic. It was close to subway and walking distance from good sites.

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Санкт-петербург, Россия
2 reviews
4 of 5 stars Reviewed October 3, 2014

It's situated in the main center of Madrid. Nearly the subway. You may go in any place. It s very comfortable. Room was small, but very smile admin every day, keep you in good mood. Every day cleaning and change toilets. ANd the best bathroom in hostal what i was seen.

Review collected in partnership with BudgetPlaces

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 7, 2012

Situated in the Gran Via, very central, despite being on such a busy road, we couldn't hear any of the noise from our room. We would advise if going by train to get off at Callao Station rather than the Gran Via as from Callao to the Hostal, it is literally just a few metres distance. The actual Hostal is... More 

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Derry
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 26, 2012

The hostal is terrible. Checked in around 8pm, the guy was more interested in talking to his wife on the phone during whole check in process (10mins) He didnt look at us once or seem bothered when we checked in. I work in Madrid, and speak spanish but Im Irish. This guy didnt want to talk english when he needed.... More 

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Charlottesville, Virginia, United States
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 5, 2012

My family and I stayed here for two nights, two adults, two tweens, and a baby, and the staff was friendly and accomodating- but just be aware that they do not speak English but they try to understand as best as they can. We had a small balcony overlooking the city and the location is walking distance to wonderful areas... More 

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Dalian, China
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed April 17, 2012

We stayed in this hostel in August 2011, I am unhappy to write that there were only 3 nice things about this hostel; firstly Hostal Helena is situated near the metro hence commuting was very easy and convenient. Our room was air-conditioned which was a must as we were in Madrid in its warmest weather. Lastly, the cozy veranda of... More 

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USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2007

Stayed at the Hostal Helena for about 4 nights. I think the owner booked us in the best room. It was quite large w/ a comfortable double bed and a small bathroom. The hostal didn't appear full so it was quite quiet, and on the top floor, u can't hear much of the busy street below. Some small things: it... More 

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Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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