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All 342 Madrid accommodations

Hostal Helena

2.5 of 5 Hostel   |   Gran Via 44, 9th Floor, 28013 Madrid, Spain (Centro)
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Ranked #182 of 342 Specialty lodging in Madrid
  • Reviews (29)
  • Photos (7)
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29 people have reviewed this hotel

Traveler rating
    3
    6
    9
    2
    9
See reviews for
5
14
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 7, 2012

Situated in the Gran Via, very central, despite being on such a busy road, we couldn't hear any of the noise from our room. We would advise if going by train to get off at Callao Station rather than the Gran Via as from Callao to the Hostal, it is literally just a few metres distance. The actual Hostal is... More

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Derry
Contributor
12 reviews 12 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 26, 2012

The hostal is terrible. Checked in around 8pm, the guy was more interested in talking to his wife on the phone during whole check in process (10mins) He didnt look at us once or seem bothered when we checked in. I work in Madrid, and speak spanish but Im Irish. This guy didnt want to talk english when he needed.... More

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Charlottesville, Virginia, United States
Top Contributor
52 reviews 52 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 5, 2012

My family and I stayed here for two nights, two adults, two tweens, and a baby, and the staff was friendly and accomodating- but just be aware that they do not speak English but they try to understand as best as they can. We had a small balcony overlooking the city and the location is walking distance to wonderful areas... More

Was this review helpful? Yes 1
Doha
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 17, 2012

We stayed in this hostel in August 2011, I am unhappy to write that there were only 3 nice things about this hostel; firstly Hostal Helena is situated near the metro hence commuting was very easy and convenient. Our room was air-conditioned which was a must as we were in Madrid in its warmest weather. Lastly, the cozy veranda of... More

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USA
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2007

Stayed at the Hostal Helena for about 4 nights. I think the owner booked us in the best room. It was quite large w/ a comfortable double bed and a small bathroom. The hostal didn't appear full so it was quite quiet, and on the top floor, u can't hear much of the busy street below. Some small things: it... More

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Additional Information about Hostal Helena

Address: Gran Via 44, 9th Floor, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hostal Helena 2.5*
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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