We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 342 Madrid accommodations

Hostal Helena

2.5 of 5 Hostel   |   Gran Via 44, 9th Floor, 28013 Madrid, Spain (Centro)
Hotel amenities
Save Saved
You added Hostal Helena to your Saves list
Hostal Helena
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #181 of 342 Specialty Lodging in Madrid
Write a Review

30 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 7, 2012

Situated in the Gran Via, very central, despite being on such a busy road, we couldn't hear any of the noise from our room. We would advise if going by train to get off at Callao Station rather than the Gran Via as from Callao to the Hostal, it is literally just a few metres distance. The actual Hostal is... More

Was this review helpful? Yes
12 reviews 12 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed July 26, 2012

The hostal is terrible. Checked in around 8pm, the guy was more interested in talking to his wife on the phone during whole check in process (10mins) He didnt look at us once or seem bothered when we checked in. I work in Madrid, and speak spanish but Im Irish. This guy didnt want to talk english when he needed.... More

Was this review helpful? Yes

Travelers are raving about these Madrid hotels

Charlottesville, Virginia, United States
Top Contributor
52 reviews 52 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 5, 2012

My family and I stayed here for two nights, two adults, two tweens, and a baby, and the staff was friendly and accomodating- but just be aware that they do not speak English but they try to understand as best as they can. We had a small balcony overlooking the city and the location is walking distance to wonderful areas... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 17, 2012

We stayed in this hostel in August 2011, I am unhappy to write that there were only 3 nice things about this hostel; firstly Hostal Helena is situated near the metro hence commuting was very easy and convenient. Our room was air-conditioned which was a must as we were in Madrid in its warmest weather. Lastly, the cozy veranda of... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2007

Stayed at the Hostal Helena for about 4 nights. I think the owner booked us in the best room. It was quite large w/ a comfortable double bed and a small bathroom. The hostal didn't appear full so it was quite quiet, and on the top floor, u can't hear much of the busy street below. Some small things: it... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hostal Helena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hostal Helena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hostal Helena

Address: Gran Via 44, 9th Floor, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hostal Helena 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Cheap Tickets, Tingo, HostelBookers, Odigeo, Agoda and Venere so you can book your Hostal Helena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

7 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
View from room (2)
Bathroom (1)
Hotel & grounds (1)
Room/suite (2)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Madrid with
any amenities