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All 456 Madrid hotels

Petit Palace Plaza del Carmen

4.0 of 5 Hotel   |   Plaza Del Carmen 4 | (C/ Tres Cruces 2), 28013 Madrid, Spain (Centro)
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Petit Palace Plaza del Carmen
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70%
Ranked #199 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
getad Bucharest, Romania
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194 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I felt very good at this hotel. It is well positioned in Madrid: just at few minutes from Puerta del Sol, but in the same time on a quiet street. The rooms are not very big, but are equiped with everything necessary for a pleasant stay.( even a laptop in the room). At arrival we found on the table an... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Client; I would like to thank you for sharing your comments with Tripadvisor users. It´s a pleasure to know you enjoyed our facilities at Petit Palace Plaza del Carmen****. We are looking forward for your next visit. Best Regards Gema de Tera Manager More

Northampton, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of the hotel is great. 2 minutes walk from Plaza Del Sol and the city centre. Hotel room was slightly on the small side, but ok for 2 people. Mini bar available, and the bathroom was clean. The view from the room into the square was great, and the noise was non existent when the balcony door was... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; I would like to thank you for taking the time to infor Tripadvisor users about your stay at Petit Palace Plaza Del Carmen, your comments are very important for us and help us to improve our services. Inform you we are currently renovating beds in all the guest rooms. We hope to see you in the future and... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2014

Staff speaks English and was nice and helpful. The room was not big but there was sufficient room for 2 people and had completed amenities. The breakfast buffet was at high quality ranging from hot dishes to all kind of yogurts. The wifi was free with full coverage throughout the hotel.The only down side would be the hotel is difficult... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; We would like to thank you for sharing your comment with Tripadvisor users about your stay at Petit Palace Plaza del Carmen****. We are glad to know that you enjoyed our hotel facilities and we appreciated the nice comments regarding our staff. It´s a pleasure to know we achieve your expectations . We are looking forward for your... More

Galway, Ireland
2 reviews
5 of 5 stars Reviewed March 5, 2014

Hi All, Just a few lines to say a big thank you to all of the staff at the Petit Palace Plaza del Carmen, from the start to the end it was a very enjoyable stay, breakfast fantastic, a very good and strong WiFi, the location is awesome. As well the staff were really pleasant, I highly recommend this hotel... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Mc McMahon; Thank you for taking the time to send your review of your stay at Petit Palace Plaza del Carrmen. We are very pleased that you enjoyed the facilities in our Hotel. We hope you will have the opportunity toreturn and enjoy the hotel in the future. Best Regards Gemma de Tera Manager More

Granada, Nicaragua
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 6, 2013

The Petit Palace Plaza del Carmen was a great find: central location, quiet, and great service and amenities. We stayed there three nights, the first two nights in a small but comfortable room with king bed. The third night a friend joined us and we were moved to a surprising loft-style room at a discounted price. Also, great internet connection.... More

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Beatriz C, Online Sales Department at Petit Palace Plaza del Carmen, responded to this review

Dear guest, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us and that the internet connection, our central position and all rest of services were of help to you. We... More

London
Top Contributor
52 reviews 52 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2013

Stayed in top floor room with slanted room and wood beams. Very nice, clean and had a computer for personal and work use, great idea this as it saved me logging in. Sayed here for a night, was good, breakfast good, but must say that their sister hotel tres cruces with a star less offers so much more.

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Beatriz C, Departamento Venta Online at Petit Palace Plaza del Carmen, responded to this review

Dear guest, First of all, we would like to thank you for choosing us during your recent visit to the city. Thank you very much for you comment, and we do hope you find the time to return to Madrid and stay with us again, you will be very welcome! Kindest regards More

Oslo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 29, 2013

Small nice hotell with a great location, near the Grand Via. The staff were in general very professional. We booked a room for two adults and two kids. The room was spacious, and the kids were happy with small gifts (DVD and candy) on the bunk bed. The room was a handicap room, so the bathroom was also spacious. At... More

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Beatriz C, Director Comercial at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; First of all I would like to thank you for taking the time to write a review about your last stay with us, I am so sorry that your experience with us was disappoinging and I wish to apologize for it. In my company we take all guest feedback very seriously, and we are constantly improving all aspects... More

Christchurch, New Zealand
Top Contributor
60 reviews 60 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 22, 2013

100 metres from the plaza del sol, a couple of mins walk to plaza mayor and so much more. This is an excellent modern hotel in the perfect location for Madrids many central highlights. Rooms small but clean, compact and perfect. Great breakfasts, excellent staff and spotless. Helpful with advice on attractions and amenities. Madrid was an excellent short break,... More

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Prague, Czech Republic
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2013

This hotel is in the heart of the city center of Madrid - you can walk to Gran Via, Sol, Plaza Mayor, Opera, Prado... This is one of the reasons I have chosen to stay at this hotel since my visit to Madrid was about a longer weekend stay with shopping and sightseeing. The location of the hotel is superb!... More

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2013

from aeropuerto de madrid-barajas, it was approximately a 20 min-ride on a cab, straight to this hotel. i could sense a warm, welcoming attitude from the staffs upon checking-in. a bit of neuvo-decorations inside, i loved how the lights on the floor popped up everytime i got out of the lift. the room was clean, and pretty much enjoyable with... More

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Beatriz C, Online Sales Department at Petit Palace Plaza del Carmen, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel Petit Palace Plaza del Carmen. We are glad to hear you have enjoyed our rooms and services. As you point out our hotel is perfectly located in the heart of Madrid. Thank you very much for considering... More

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Additional Information about Petit Palace Plaza del Carmen

Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Petit Palace Plaza Del Carmen Hotel
Address: Plaza Del Carmen 4 | (C/ Tres Cruces 2), 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#112 Business Hotel in Madrid
#121 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Official Description (provided by the hotel):
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square “Plaza del Carmen” where the Madrid’s main public parking and typical tapas bars can be found, just around the corner from the main street “Gran Via” and the famous “Puerta del Sol”.Some of the hotel’s outstanding services include: luggage service, personal computer in every room , free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms…Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don’t hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 
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