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All 458 Madrid hotels

Petit Palace Plaza del Carmen

4.0 of 5 Hotel   |   28013 | Plaza Del Carmen, 4, 28013 Madrid, Spain (Centro)
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Ranked #239 of 458 hotels in Madrid
A recent review
4 of 5 stars Reviewed July 13, 2014
Laura122875 Hayward, California
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173 people have reviewed this hotel

Traveler rating
    34
    83
    41
    13
    2
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49
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Hayward, California
2 reviews
4 of 5 stars Reviewed July 13, 2014

We were here the last week of June. Our room was the one in the pictures with the slanted ceiling (and a VERY small window). It was a comfortable size but due to the slant it was irritating to have to remember to watch out for our heads. The bathroom was a good size for a European bathroom and the... More

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PetitPalaceCarmen, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; I would like to thank you for taking the time to infor Tripadvisor users about your stay at Petit Palace Plaza Del Carmen, your comments are very important for us and help us to improve our services. We hope to see you in the future and enjoy Petit Palace Plaza del Carmen again. Best Regards Marta Andrés .Front... More

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 26, 2014 via mobile

Our time on the hotel was disappointing, the photos you see here show much bigger rooms and spaces. Our room was very small, not even space for our bags. The room was not as clean as I would have liked, mainly because the decor was looking tired and worn. It was also incredibly noisy, from an outside AC fan and... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2014

Stayed here for 3 nights but did not enjoy the stay much - apart from the fact that the location was good and close to most of the key areas. Rooms were very small - even though we were not expecting a massive one. Furnishing was nothing special, although it was generally clean. Restaurant downstairs is good. Booked combined flights... More

Was this review helpful? Yes 1
cork
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 21, 2014

My first time in Madrid this little hotel was a great find. Rooms are tiny but they are clean and comfortable and modern. The bathroom was great and there are small touches that make you feel very welcomeweets on the bed etc. The location is excellent close to Gran Via and Sol but also on a quiet square. The restaurant... More

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PetitPalaceCarmen, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Thanks for sharing your good experience about your stay at Petit Palace Plaza del Carmen Hotel . We appreciate your comments and we wil pass on your congratulations to whole the staff. We are looking forward for your next visit at the hotel. Best Regards .Marta Andrés. More

Seattle
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 3, 2014

The hotel description was very misleading when we booked this hotel. We booked a room for 4 adults, and the reservation indicated that this room was normal $600+ per night. It is Europe and we did not expect a big room. The footprint of the room was fine, but the description did not indicate that a high percentage of the... More

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Marta d, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Sir; First of all I would like to thank you for taking your time to make a review about your stay at the hotel. We have carefully investigated your complaints and I wish apologize for any inconvenience caused you. Inform you we have two types of familiar rooms, standar quadruple or triple rooms and quadruple / triple roof room,... More

Malmesbury, United Kingdom
Senior Contributor
47 reviews 47 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed April 23, 2014

Have stayed in Petit Palaces in Barcelona & Seville. They are pretty good standard wise & in central locations. The Petit Palace Plaza del Carmen was in a good location just behind the main shopping street Grand Via. Our room was a bit on the small side,the bed took up the whole bedroom area. Nice french windows overlooked the square.... More

Was this review helpful? Yes 1
Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Client; We would like to thank you for taking the time to let us know your experience at Petit Palace Plaza del Carmen to Tripadvisor users. We are glad to know you enjoyed the location at the hotel. We are sorry if there was some noise coming from outside at any moment. You are right it´s very easy to... More

Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2014

I felt very good at this hotel. It is well positioned in Madrid: just at few minutes from Puerta del Sol, but in the same time on a quiet street. The rooms are not very big, but are equiped with everything necessary for a pleasant stay.( even a laptop in the room). At arrival we found on the table an... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Client; I would like to thank you for sharing your comments with Tripadvisor users. It´s a pleasure to know you enjoyed our facilities at Petit Palace Plaza del Carmen****. We are looking forward for your next visit. Best Regards Gema de Tera Manager More

Northampton, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 18, 2014

The location of the hotel is great. 2 minutes walk from Plaza Del Sol and the city centre. Hotel room was slightly on the small side, but ok for 2 people. Mini bar available, and the bathroom was clean. The view from the room into the square was great, and the noise was non existent when the balcony door was... More

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Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; I would like to thank you for taking the time to infor Tripadvisor users about your stay at Petit Palace Plaza Del Carmen, your comments are very important for us and help us to improve our services. Inform you we are currently renovating beds in all the guest rooms. We hope to see you in the future and... More

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 7, 2014

Staff speaks English and was nice and helpful. The room was not big but there was sufficient room for 2 people and had completed amenities. The breakfast buffet was at high quality ranging from hot dishes to all kind of yogurts. The wifi was free with full coverage throughout the hotel.The only down side would be the hotel is difficult... More

Was this review helpful? Yes
Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; We would like to thank you for sharing your comment with Tripadvisor users about your stay at Petit Palace Plaza del Carmen****. We are glad to know that you enjoyed our hotel facilities and we appreciated the nice comments regarding our staff. It´s a pleasure to know we achieve your expectations . We are looking forward for your... More

Galway, Ireland
2 reviews
5 of 5 stars Reviewed March 5, 2014

Hi All, Just a few lines to say a big thank you to all of the staff at the Petit Palace Plaza del Carmen, from the start to the end it was a very enjoyable stay, breakfast fantastic, a very good and strong WiFi, the location is awesome. As well the staff were really pleasant, I highly recommend this hotel... More

Was this review helpful? Yes
Beatriz C, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Mc McMahon; Thank you for taking the time to send your review of your stay at Petit Palace Plaza del Carrmen. We are very pleased that you enjoyed the facilities in our Hotel. We hope you will have the opportunity toreturn and enjoy the hotel in the future. Best Regards Gemma de Tera Manager More

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Additional Information about Petit Palace Plaza del Carmen

Address: 28013 | Plaza Del Carmen, 4, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid

239 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#131 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square “Plaza del Carmen” where the Madrid’s main public parking and typical tapas bars can be found, just around the corner from the main street “Gran Via” and the famous “Puerta del Sol”.Some of the hotel’s outstanding services include: luggage service, personal computer in every room , free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms…Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don’t hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 
Number of rooms
42

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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