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Petit Palace Plaza del Carmen

4.0 of 5 28013 | Plaza Del Carmen, 4, 28013 Madrid, Spain
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Petit Palace Plaza del Carmen
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Petit Palace Plaza del Carmen
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192 reviews from our community

Traveler rating
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    42
    15
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Love this little boutique hotel nicely tucked away in a quieter street of the city centre, love the corridors how the lights lit up, they look even better than most 5 star hotels. It was very nice of them to upgrade us to a family room because of our anniversary celebration, it was very spacious, huge bed and the bathroom... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

staff at this hotel could not do enough for you nothing was to much trouble . would like to thank Patricia on reception for helping with our airline booking printing off the boarding passes also John . room was great and clean could not fault this place will be back when I come to Madrid .

Was this review helpful? Yes 1
PetitPalaceCarmen, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Thank you for choosing Petit Palace Plaza del Carmen for your stay in Madrid and for taking the time to make a review about your stay. It is a pleasure to receive all your positive words from you to describe your stay, of course I will share them with all my staff team, I am sure will motivate... More

Manteca
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very helpful. The location is two blocks from the center of Spain, close to restaurants, shopping and transportation. Charming old building and breakfast room. Our room was nice size, with great wifi and upgraded shower. Only complaint was bed was too firm.

Was this review helpful? Yes 1
Beatriz C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Susan, Thank you for giving us your comments who give us the opportunity to improve our services. Your satisfaction is our priority and all of our staff works hard every day to provide you the best service we are happy to know you have enjoyed your stay with us. Regarding on your opinion about the matress not all of... More

Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2014

I start telling we are a Family travelling lot, choosing Hotels with good Location and Rankings. Petit Palace is such a Kind, and offerred us a Roof room with a mixture of modern and roustique Arrangements, as many of us dreams to have at home. Maybe in mid summer These room would be too hot, we have been there in... More

Was this review helpful? Yes 1
Beatriz C, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; We would like to thank you for taking the time to share your experience at Petit Palace Plaza del Carmen, we are very happy to know you enjoyed the fantastic location of the hotel and the special character friendly of Spanish people. Inform you for your next visit we have different kind of rooms with or without roof... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 21, 2014

We had the room with the beams you see in the pictures. For a quirky hotel, you can't beat it. Cool entry with spiral staircase up to main room, enormous bathroom with rain/massage shower and separate jacuzzi tub, comfy beds, plenty of plug points for charging. Helpful staff, bicycle use, and a fantastic location close to Puerta Del Sol but... More

Was this review helpful? Yes 1
PetitPalaceCarmen, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Thanks for choosing Petit Palace Plaza del Carmen for your stay in Madrid and for taking the time to make a review. We are glad for knowing you enjoyed our peacefull hotel area in the heart of Madrid .Also I want to Inform you we have different kind of rooms with and without beams. We are looking forward... More

Århus, Denmark
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 21, 2014

Petit Palace Plaza del Carmen has a perfect location just a few steps from all the 'hot' places in central Madrid. Plaza del Carmen is a quiet plaza with not much traffic or noise - however there is a lot of action just 'around the corner' with only a few minutes walk to Puerta del Sol and all the shopping... More

Was this review helpful? Yes 1
PetitPalaceCarmen, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Firstly we would like to thank you for choosing Petit Palace Plaza del Carmen for your stay in Madrid and for sharing your experience with Tripadvisor´s users. We are so happy to have achieved your expectations during your stay and to know you enjoyed our location. Also I would like to inform you we have different kinds of... More

Hayward, California
2 reviews
4 of 5 stars Reviewed July 13, 2014

We were here the last week of June. Our room was the one in the pictures with the slanted ceiling (and a VERY small window). It was a comfortable size but due to the slant it was irritating to have to remember to watch out for our heads. The bathroom was a good size for a European bathroom and the... More

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PetitPalaceCarmen, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; I would like to thank you for taking the time to infor Tripadvisor users about your stay at Petit Palace Plaza Del Carmen, your comments are very important for us and help us to improve our services. We hope to see you in the future and enjoy Petit Palace Plaza del Carmen again. Best Regards Marta Andrés .Front... More

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 26, 2014 via mobile

Our time on the hotel was disappointing, the photos you see here show much bigger rooms and spaces. Our room was very small, not even space for our bags. The room was not as clean as I would have liked, mainly because the decor was looking tired and worn. It was also incredibly noisy, from an outside AC fan and... More

Was this review helpful? Yes 1
PetitPalaceCarmen, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Paul; First of all I would like to thank you for choosing the hotel for your stay in Madrid and for sharing your time making a review about your experience at the hotel. We take all the complaints very seriously in our company, our main goal is to improve our services and give and excellence stay to our clients.... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2014

Stayed here for 3 nights but did not enjoy the stay much - apart from the fact that the location was good and close to most of the key areas. Rooms were very small - even though we were not expecting a massive one. Furnishing was nothing special, although it was generally clean. Restaurant downstairs is good. Booked combined flights... More

Was this review helpful? Yes 1
PetitPalaceCarmen, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Thanks for choosing our hotel for your stay in Madrid, we also want to thank you for sharing your experience with Tripadvisor users. We are happy for knowing you could enjoyed our location, in fact the hotel is located in the heart of Madrid. We are sorry if you our minimalist furniture was not of your liking, anyway... More

cork
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 21, 2014

My first time in Madrid this little hotel was a great find. Rooms are tiny but they are clean and comfortable and modern. The bathroom was great and there are small touches that make you feel very welcomeweets on the bed etc. The location is excellent close to Gran Via and Sol but also on a quiet square. The restaurant... More

Was this review helpful? Yes
PetitPalaceCarmen, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Thanks for sharing your good experience about your stay at Petit Palace Plaza del Carmen Hotel . We appreciate your comments and we wil pass on your congratulations to whole the staff. We are looking forward for your next visit at the hotel. Best Regards .Marta Andrés. More

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Additional Information about Petit Palace Plaza del Carmen

Address: 28013 | Plaza Del Carmen, 4, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid

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