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Petit Palace Plaza del Carmen

28013 | Plaza Del Carmen, 4, 28013 Madrid, Spain
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Petit Palace Plaza del Carmen
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice position being at a walking distance to main nicest places in Madrid. Breakfast is not enormous but you can basically find everything you need. Very clean and nice rooms even if they're not so big, I'll definetely use this hotel again.

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Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Just spent 4 nights here and could not recommend it enough. The hotel is in a fantastic central location in a quiet little square with a little gift in our room to welcome us to the hotel. All of the main sights are within a short walk, with a metro line a couple of minutes away. The lobby smells lush... More 

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Trowbridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel in the heart of Madrid. Decor was very modern and cool, and the room had bunk beds and a travel cot, very spacious. A haven from a Madrid heatwave! Great location, lovely terrace restaurant/bar right outside. Had a very nice family room, great staff who couldn't do enough for us!

Was this review helpful? Yes 1
Tatiana M, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Dave Thank you for taking time to comment your stay with us at Petit Palace Plaza del Carmen. We are really happy to read that you have enjoyed your stay, and found our location good for your visit to Madrid . I’m also glad you enjoyed our rooms and the services provided to travelling parents. In reference to our... More 

Geelong, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

This hotel is ideally situated in the centre of Madrid a short walk from the main square and the old tapas area. We found the room modern and comfortable and even though it faces a square with a restaurant below the noise was not too bad as our room had double glazing. The breakfast was good in a cellar room.... More 

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Gemma d, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Mr. Bailang, Thank you for taking the time to share your comments about your stay with us helping us to improve our services. We are glad to know that you had a pleasant stay enjoying our location in the middle of the "Heart" of Madrid and that all of our services have reached your expectations, including our breakfast service,... More 

Gainey Suites Hotel
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

We found this quaint and nicely appointed boutique hotel after a fun day of walking all over old Madrid. As it turned out this was a great location and a solid value with a very nice restaurant and al fresco dining on the plaza. Also right next door to a cinema and a well taken care of parking garage (which... More 

Was this review helpful? Yes 1
Gemma d, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Guest, Thank you very much for sharing your comments about your stay with us and to give us the opportunity to continously improve our services. Our entire team works hard every day to try to make you feel as comfortable as you where in home during your visit, it is important for us to know that you had a... More 

Las Palmas de Gran Canaria, Spain
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 12, 2015

The room was very small, so much that the bed has to be in a corner, and between the other side of the bed and the wall the space was some 25cm Also the sound isolation from outside noise was inexistent. We didn't hear anything from other rooms. The noise from the hall was also disturbing (kids running and screaming).... More 

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Gemma d, Gerente at Petit Palace Plaza del Carmen, responded to this review

Dear Mrs Angela; I would like to thank you for choosing our hotel for your stay in Madrid and for taking the time to give your feedback. We always value the opinion of all our customers. We are happy to know you enjoyed our central location and our cleaning service. We are sorry if we did not meet your expectations... More 

Barcelona, Spain
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed there early March 2015, for a weekend. The Hotel is pretty decent overall, the location is great and the price correct. The biggest problem is the quality of sleep you get, i understand that it's in a very central nightlife loaction, and there always will be some noise from outside, but this is exactly why a hotel in... More 

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Gemma d, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; Firstly I would like to thank you for choosing our hotel during your stay in Madrid and for taking the time to give us your feedback. We always value the opinión of all our customers. We are sorry if we did not meet your expectations, and we are sorry for any inconvenience the noice from outside may have... More 

Estonia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 25, 2015

Location is very comfortable, in a quiet corner between busy Puerta del Sol and Gran Via. Almost all main sightseeings and shopping streets are at walking distance. The room was clean and comfortable but small. Almost half of the room was bathroom that was really big and could be smaller and the room bigger. Free wifi in the room was... More 

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Gemma d, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Mr. Henri; We would like to thank you for having chosen Petit Palace Plaza del Carmen**** for your stay in Madrid and for taking the time to share your Petit Palace Experience with us. We are very happy to know you enjoyed our good location and our services. We hope to see you agan in the future and wish... More 

Glasgow, United Kingdom
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed February 15, 2015

My partner booked here for a surprise for my birthday. The hotel sent us (very basic) directions from airport but after asking at airport we received detailed directions for use of the metro. Line 8 for 5 stops, line 10 for 2 stops then line 5 for 2 stops. Hotel right in the city centre just off the Playa del... More 

Was this review helpful? Yes 2
Gemma d, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest; First of all I would like to thank you for having chosen Petit Palace Plaza del Carmen for your stay in Madrid and for sharing your Petit Palace Experience with us, we are glad to khow that you enjoyed our hotel and its facilities . It is a pleasure to know that we achieve your expectatiions. We hope... More 

San Antonio, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 4, 2015

The location of this hotel is absolutely wonderful. 2 blocks from the Gran Via, and 2 blocks away from the Puerta del Sol... It's as central as it gets. Many, many shopping and food options available and all within walking distance. This boutique hotel may not be for everyone, especially taller folks. We were on the top floor and our... More 

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Gemma d, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Mrs. Brandy, Thank you for giving us your opinion about your stay in our Hotel. We are glad to hear that you have enjoyed your stay with us and that our service reached your expectations. Our hotels are mostly converted classical buildings that keep aesthetic and architectural elements of the original construction of the building, as is the case... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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