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Petit Palace Tres Cruces Centro

3.0 of 5 C/ Tres Cruces 6, 28013 Madrid, Spain
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Petit Palace Tres Cruces Centro
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Petit Palace Tres Cruces Centro
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248 reviews from our community

Traveler rating
    49
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    56
    10
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chania Town, Greece
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

For 3stars hotel was good! Very helpful staff in reception!!!! It was always warm in the room and we didn't put the air condition !The room was ok and they make every day the beds but not very clean floors and didn't change the toilet paper! Very good location in the center of Madrid!

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trescruces, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest, Thank you very much for your review. We are pleased to know that we met your expectations. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each guest´s complaints always with the aim of improving. Ultimately, we work to please... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

Excellent hotel in the most central location in Madrid, Great Helpful Staff. Only 1 minute walk to gran via, 4 minutes to puerta del sol We stayed in the a triple room for 4 nights and it was amazing!

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed the city thanks to the wonderful location of the hotel because as you say , the most central attractions are walking distance We are more than grateful about your reference to our staff , I will let them know your opinión .... More 

Newcastle under lyme
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2014

Excellent hotel, staff were friendly and efficient and helpful, the room was clean, tidy and quiet. The hotel was ideally located bang in the centre of Madrid, close to a metro stop and close to local amenities.

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr Wayne, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us We do hope you find the time to return to Madrid and stay with us again, you will... More 

Ljubljana, Slovenia
Top Contributor
60 reviews 60 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 4, 2014

A very pleasant hotel in a remarkably convenient location. We were given a room which was quiet and nicely arranged so it offered us a very comfortable and pleasant stay. The personnel is kind, friendly and helpful and all the services run impeccably well. Cannot comment on breakfast as I did not have it at the hotel. Internet is free... More 

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr Albreht, We would like to thank you for posting your positive coments about our hotel,, and for choosing us on your recent visit to Madrid. We are delighted to hear that you have enjoyed the services and facilities we offer, and that you could easily visit the cultural offer near the hotel. Thank you for recommending us, and... More 

The Villages, Florida
Top Contributor
109 reviews 109 reviews
25 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed September 6, 2014

The Petit Palace has a great location. There are restaurants, a church, and a huge square with a number of stores and restaurants in the area. The rooms were a little small, the staff was excellent, the breakfast was very good. We definitely did not spend a lot of time in the rooms, Madrid is a very easy place to... More 

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for having spent some of your valuable time writing a review about our hotel, which I hope you can consider your home in Madrid. Everything we do is to make sure our clientes feel comfortable and rest in our hotel, and i am glad to learn we could make it with you. Hope to have you... More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 5, 2014

The Petit Palace Tres Cruces is located 3 minutes walking distance from Puerto Del Sol and 1 minute from Gran Via, we couldn't have asked for a better location as there are plenty of good restaurants and bars nearby, plus there is a supermarket right opposite for groceries. The room was ample for the price we paid, modern and very... More 

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for reporting us your experience after your last stay at Pet!it Palace Tres Cruces It is a real honor to know that you enjoyed it. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. We would love to have you back... More 

Lisbon
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 25, 2014

Small hotel near Gran Via. The rooms are well decorated and the location is great. Breakfast is nice. The air conditioning of our room wasn’t working very well so we had some hot during the night. We told that to the reception, but since we were here for just one night I can’t tell if the problem was fixed. Wi-Fi... More 

Was this review helpful? Yes 1
Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Jerome, Thanks so much for your comments. We celebrate that you enjoyed our room and facilities and meet your expectations. We hope to see you back at Petit Palace Tres Cruces. It´ll be a really pleasure. Yours sincerelly, Pablo Rozas More 

Wildwood Crest, New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

I stayed here for one night in July with a friend. We ended up going to two other "Petite Palace" hotels before finding the one we had booked. We had just arrived in Europe and didn't have a data plan yet so we couldn't put it in our GPS without it being absurdly expensive. My advice is either put it... More 

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Ruth M, Gerente at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest; Thank you for sharing your experience at Petit Palace Tres Cruces with Tripadvisor´s users, we are happy to know you enjoyed our great location. We hope to see you soon and welcoming you again. Best Regards Gemma de Tera Dpto Dirección gemma.tera@petitpalace.com More 

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

Great little hotel, rooms are a good size for the price and the bathrooms are spacious with well-pressured showers. Excellent internet connect, perfect location for main sights and in a pleasant square with a nice bar for evening drinks. Highly recommend for a few days. Some other reviews appear to be unduly negative.

Was this review helpful? Yes 2
Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear guest, Let me use your words, "...Great little hotel..." reading your comments and check that everything has been so nice. I will tell all the staff about your words and we hope to see you back soon here in Madrid...at The Petit Palace Tres Cruces, it´ll be a really pleasure. Thanks so much for your kind comments and we´ll... More 

San Carlos de Bariloche, Argentina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

Just meters from Gran vía Av. and 400 meters from Puerta del Sol. Great internet service from the room (I took a measure of 20 Mb). Great breakfast, but if you don't have it included it costs € 7. If you don't have it included and you want a light breakfast, you have the option of a continental breakfast just... More 

Was this review helpful? Yes
Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr Guillermo; We are pleased to receive your feedback and impressions regarding your recent stay at the Petit Palace Tres Cruces, and we would like to thank you for the time you have taken to write this review. It is a pleasure to hear that you had a wonderful stay with us, enjoying our location, the comfort of the... More 

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Additional Information about Petit Palace Tres Cruces Centro

Address: C/ Tres Cruces 6, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 57
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid

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