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Petit Palace Tres Cruces Centro

C/ Tres Cruces 6, 28013 Madrid, Spain
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Petit Palace Tres Cruces Centro
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478 Reviews from our TripAdvisor Community

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Moscow, Russia
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel, with an optimal price-performance ratio. There are all necessary. Suitable for tourists, business people and young couples. Located close to the main attractions. Near the subway. The only drawback noticed - too active use of air freshener with a strong aroma.

Helpful?
Thank Elena P
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel from 9th Jan- 11th Jan 2016 with a friend, the staff were great and helped us with anything that we needed, the room was spacious with a balcony and very clean, the location is amazing, right near Gran Via and Sol, we walked everywhere throughout our stay, for the price that we paid this was... More 

Helpful?
1 Thank Jana A
Javier M, Front Office Manager at Petit Palace Tres Cruces Centro, responded to this review

Dear Jana, Thank you very much for your amazing value about your stay in Petit Palace Tres Cruces! It is a pleasure to know that you have enjoyed your stay with us and that the hotel and location have reached your expectations. Thank you for your time and comments, and please do not hesitate to contact us for your next... More 

2 reviews
3 of 5 stars Reviewed January 1, 2016

We had a pleasant stay at Petit Palace, just a few points for improvement. The rooms were a bit cramped with not much shelf space and room for luggage. However we found the staff to be very warm and helpful. The hotel had a few good tie ups with restaurants and tours and they were very good. The breakfast spread... More 

Helpful?
Thank SURESH J
Tatiana M, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest Thank you for taking the time to post your review on Tripadvisor ,because your feedback always helps us to make our customers feel at home . We are delighted to receive such positive comments about our location , breakfast and staff .However we apologized about the misunderstood happened the last morning with your packaged breakfast ,please accept our... More 

Avigliana, Italy
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

A moderna hotel in the city center. Good buffet for breakfast. I had a 4 beds room with the right space and a larve bathroom. The staff is very kind and very ready in case of need. Absolutely a good soluzione with the family

Helpful?
1 Thank Baciccia_Riou
Tatiana M, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest First of all I would like to thank you very much for having taken a moment to write your comments about your recent stay with us , and show you my sincere gratitude for the excellent comments about our staff , I have already shared it with the whole team. Hoping to welcome you for your next stay... More 

Singapore, Singapore
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 23, 2015

The place is perfectly situated, just off the main street so it's not noisy, but within walking distance of anything. Very clean. Friendly, helpful staff. Amazing free wifi. Would not recommend for families, the lack of a properly-closing bathroom door made things awkward.

Helpful?
Thank surelyourejoking
Tatiana M, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest We really appreciate for having taken a few moments of your time to express your satisfaction about the services of our hotel Petit Palace Plaza del Carmen. We are pleased to see you had a fantastic time with us and I really appreciate the excellent comments about our staff. We work hard everyday to satisfy all our customers... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

We stayed 5 nights at the hotel before Christmas. The rooms were clean and the service good. The location was great. All in all highly recommended for a family break in Madrid. We didn't pay for breakfast as we found a few places nearby but it looked reasonably priced. Good connections to sol and grand via metro stations.

Helpful?
Thank Craig M
Tatiana M, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Craig Thank you for the time taken to post your review on Tripadvisor. We are delighted to receive such positive comments about the room , location and the staff. For your next stay we highly recommend to try our amazing buffet breakfast , it is th best option to start a wonderful journey in Madrid . Thank you again... More 

1 review
4 of 5 stars Reviewed December 22, 2015 via mobile

We were 3 adults staying in this hotel at december 17. We had a great time, we realy like the hotel and the hotel's service. The location is perfect, near gran via st. And not far from sol and mayor. The room was very nice but a bite small. The breakfast was realy good and also the dinning room is... More 

Helpful?
Thank שירלי ז
Tatiana M, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Shirly We really appreciate for having taken a few moments of your time to express your satisfaction about the services of our hotel Petit Palace Tres Cruces . It is amazing to read your amazing comment about our hotel, breakfast and location. Everyday we work hard to improve our services and your kind words are the best reward to... More 

Ottawa, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 29, 2015

Easy access to shopping, bars & restaurants, major sights. Area is basically a pedestrian zone. It's where all the action happens. Room has simple lines and modern bathroom. English tv channels appreciated. Staff persevered to correct any difficulties we encountered ie. Room key was dodgy. Very willing to help us print boarding passes.

Helpful?
Thank karen d
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Karen, Dear Guest Thank you very much for staying at the Petit Palace Tres Cruces and for taking the time to share your experience with us. I am pleased to know that our location was up to your satisfaction . We are very passionate about customer service and exceeding our guests expectations and for that reason we greatly appreciate... More 

Viborg, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2015

We enjoy our stay and nearly everything was totally perfekt. Only claim was the heatness; we guess our Room was just above the kitchen, which resulted in heat from the kitchen. In wintertime, aircon was NOT possible, but an open Window soluted it. No noise from outside. The hotel is in a small Streets, just about 100 m from the... More 

Helpful?
Thank AaseBach
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear, AaseBach, We would like to thank you for taking the time to review our hotel. We always value the opinion of all our customers and it is the best tool in order to improve our service. We are happy to hear that you enjoyed the central location of the hotel and that the cleanliness was up standard. Our company... More 

Kinross, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 24, 2015

Very friendly staff. Hotel great location less than 50 metres from the gran via and the main shopping areas. Hotel is within walking distance of most attractions. Only issue was the heat in the room. Had to open the windows as we couldnt reduce the heating. All in all well worth the money

Helpful?
Thank KEITH1407
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Keith, Thank you very much for write about your stay in our Hotel. We are pleased to know that you enjoyed our services and hospitality. Regarding to the air conditioning system, our hotel is not. able to have connected at meantime hot and cold air because of having only one air vent that can be used or only for... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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