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Petit Palace Tres Cruces Centro

C/ Tres Cruces 6, 28013 Madrid, Spain
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Petit Palace Tres Cruces Centro
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Petit Palace Tres Cruces Centro
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Petit Palace Tres Cruces Centro
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293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riihimaki, Finland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Spent 5 nights. Clean rooms, great service at reception an brilliant breakfast. Location is good in any way. Close to shopping, easy to get to Bernabeu. Highly recommodent to anyone. Will defenetly stay again. Wifi was great. Thank you very much.

Was this review helpful? Yes 1
Pablo R, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, First of all, many thanks for leaving your comments. It is very important for us to have your feedback. We are very glad to know that you enjoyed your stay. The best thing that you can tell about us it is that you come back when you visit Madrid!!! We hope to see you again very soon. Kind... More 

Liverpool
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 9, 2015

Stayed here back in November as I watched Real Madrid v Liverpool. I'll be honest and say we got a great deal for the hotel so this swayed us in staying here. We had a bunk bed, smallish but nicely decorated room and an adequate bathroom. Breakfast was really nice. Buffet style with lots of choice. Location was great. A... More 

Was this review helpful? Yes 3
Gemma d, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest; Thanks for choosing Petit Palace Tres Cruces for your stay in Madrid and for taking the time to share your good experience at the hotel. We really appreciate your positive words about our great location, buffet service, design, and staff service . We hope to see you again soon. Best Regards Gemma de Tera Dpto.Dirección gemma.tera@petitpalace.com More 

Oslo, Norway
Top Contributor
97 reviews 97 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 28, 2014

Perfect location between Gran Via and Sol, no parking, but a discounted garage close by. Breakfast at a reasonable price, hesitantly declared as OK (could spend some more time on replenishing...). Service was adequate, all our requests fulfilled, but they could do with a few tricks like smiling twice a day, give you a quick look while welcoming you and... More 

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Gemma d, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest; First of all I would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to make a review about your stay . We truly value the opinión of our customers and we apologize if we did not meet 100% your expectations. Our staff´s sevice is one of our... More 

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

I stayed for a weekend break and we chose the hotel because of its location. We could do all sights by walking and short taxi journeys. The choice of bars, shops, cafés and fantastic restaurants in walking distance is spoiling... The receptionists were very friendly and helpful. The rooms are small but more than enough for one or two nights.... More 

Was this review helpful? Yes 1
Gemma d, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest; We would like to thank you for choosing Petit Palace Tres Cruces for your stay in this lovely city and for taking the time to make a review sharing with Tripadvisor´s users your experience . We are happy to know you enjoyed our great location and our contemporary design. Hoping to see you soon allow me to take... More 

Chania Town, Greece
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014

For 3stars hotel was good! Very helpful staff in reception!!!! It was always warm in the room and we didn't put the air condition !The room was ok and they make every day the beds but not very clean floors and didn't change the toilet paper! Very good location in the center of Madrid!

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trescruces, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest, Thank you very much for your review. We are pleased to know that we met your expectations. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each guest´s complaints always with the aim of improving. Ultimately, we work to please... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

Excellent hotel in the most central location in Madrid, Great Helpful Staff. Only 1 minute walk to gran via, 4 minutes to puerta del sol We stayed in the a triple room for 4 nights and it was amazing!

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed the city thanks to the wonderful location of the hotel because as you say , the most central attractions are walking distance We are more than grateful about your reference to our staff , I will let them know your opinión .... More 

Newcastle under lyme
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

Excellent hotel, staff were friendly and efficient and helpful, the room was clean, tidy and quiet. The hotel was ideally located bang in the centre of Madrid, close to a metro stop and close to local amenities.

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr Wayne, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us We do hope you find the time to return to Madrid and stay with us again, you will... More 

Ljubljana, Slovenia
Top Contributor
67 reviews 67 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 4, 2014

A very pleasant hotel in a remarkably convenient location. We were given a room which was quiet and nicely arranged so it offered us a very comfortable and pleasant stay. The personnel is kind, friendly and helpful and all the services run impeccably well. Cannot comment on breakfast as I did not have it at the hotel. Internet is free... More 

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr Albreht, We would like to thank you for posting your positive coments about our hotel,, and for choosing us on your recent visit to Madrid. We are delighted to hear that you have enjoyed the services and facilities we offer, and that you could easily visit the cultural offer near the hotel. Thank you for recommending us, and... More 

The Villages, Florida
Top Contributor
115 reviews 115 reviews
28 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed September 6, 2014

The Petit Palace has a great location. There are restaurants, a church, and a huge square with a number of stores and restaurants in the area. The rooms were a little small, the staff was excellent, the breakfast was very good. We definitely did not spend a lot of time in the rooms, Madrid is a very easy place to... More 

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Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for having spent some of your valuable time writing a review about our hotel, which I hope you can consider your home in Madrid. Everything we do is to make sure our clientes feel comfortable and rest in our hotel, and i am glad to learn we could make it with you. Hope to have you... More 

London, United Kingdom
Top Contributor
92 reviews 92 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 5, 2014

The Petit Palace Tres Cruces is located 3 minutes walking distance from Puerto Del Sol and 1 minute from Gran Via, we couldn't have asked for a better location as there are plenty of good restaurants and bars nearby, plus there is a supermarket right opposite for groceries. The room was ample for the price we paid, modern and very... More 

Was this review helpful? Yes
Ruth M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you for reporting us your experience after your last stay at Pet!it Palace Tres Cruces It is a real honor to know that you enjoyed it. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. We would love to have you back... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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