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Petit Palace Tres Cruces Centro

3.0 of 5
C/ Tres Cruces 6, 28013 Madrid, Spain (Centro)
Hotel amenities
Petit Palace Tres Cruces Centro
Ranked #168 of 456 hotels in Madrid
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188 reviews from our community

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Traveler rating
    34
    100
    35
    12
    7
Date Rating
Doylestown, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 4, 2013 via mobile

We spend four nights in this hotel. The rooms are small but clean, comfortable and quiet. Breakfast was reasonably priced and good. Bathroom perfectly adequate. Location is excellent. Staff at front desk were very polite and helpful. If you are going to be out sightseeing and not sitting around in your hotel room then this hotel is a great choice.

Was this review helpful? Yes 3
See 2 more reviews by joanna N for Madrid
scotland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 28, 2013

Just returned from a long weekend in Madrid . We stayed in the petit palace tres cruces . The hotel was just what we were looking for . something that was clean , tidy and central for madrid sight seeing etc. There were 3 of us in the room . we all had a single bed which was fine .... More

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Ruth M, Revenue Management at Petit Palace Tres Cruces Centro, responded to this review
January 30, 2013

Dear guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments. Kindest regards. More

Moraira
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2013

This hotel is in an excellent central position in Madrid. The reception staff were exceptionally professional and helpful. The room was average, the bathroom was good and the shower first class. Breakfast was reasonably good. Our only gripe, and as this trip was a preclude to my long flight to Australia was that the twin beds pushed together (hateful anyway)... More

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Ruth M, Revenue Management at Petit Palace Tres Cruces Centro, responded to this review
January 28, 2013

Dear guest, Thank you for the time you have taken to write your opinions and comments regarding your stay in our hotel. We are pleased to know that you found our hotel nice with good staff service and good buffet breakfast. Without a doubt the satisfaction of our guests is our reason to be and what we in Petit Palace... More

Sacramento, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2012

Pros: Small clean hotel, Affordable and convenient location to catch the City sight seeing tour busses and to shop. The rooms were clean and comfortable and good bathrooms. Cons: Difficult to find parking. The room did not have any view. When we opened the window there were some walls and windows within close proximity. (but we were only in the... More

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See 2 more reviews by ErangiW for Madrid
Ruth M, Revenue Management at Petit Palace Tres Cruces Centro, responded to this review
November 8, 2012

Dear Client: We are happy to read that you like our hotel and enjoy your stay in it. You are right that is quite difficult to get the parking because you have to cross a pedestrians street. Hope to have you again in our High Tech Hotels chain, I ´m sure we can find a hotel with better location for... More

Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2012 via mobile

Very central, in relatively quiet street off gran via, 1 min walk from metro. Easy walk to plaza del Sol. Very clean. Staff helpful but not really english speaking in the main (typical of Madrid as a whole). Breakfast excellent compared with similarly priced hotels in my opinion, since had cooked, fresh items too. Highly recommended.

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Ruth M, Revenue Managent at Petit Palace Tres Cruces Centro, responded to this review
November 5, 2012

Dear Emuscat: I'm glad to read that you really enjoyed your stay in our hotel. We are happy you recomended the hotel so well. Look forward to welcoming you back again. Kind Regards, More

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 26, 2012

We were looking for a hotel that can accomodate 4 people in a room and found this hotel. The pictures of the room and actual room size is very different the room we got was very small. It wasn't comfortable! But the concierge was very helpful and friendly! There was an odd smell in the lobby...the place is near the... More

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Ruth M, Manager at Petit Palace Tres Cruces Centro, responded to this review
November 8, 2012

Dear Guest; We would like to thank you for your interest and your comments publicated in Tripadvisor, these are very important for us and help us to improve our services. We wish to apologize on behalf of the team and Manager of hotel for any inconvenience caused you. In order to investigate carefully your complaints and know the right room... More

Rome, Italy
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 19, 2012

the hotel which is extremely cosy and well equipped is very very near to the Gran via , only 40 steps. The rooms aren't very big, but they are very well cleaned and the bathroom has a wonderful shower. thanks to the hotel position you can visit the city centre only by feet and alla round you can taste the... More

Was this review helpful? Yes 1
See 6 more reviews by massimo r for Madrid
Ruth M, Online Sales Department at Petit Palace Tres Cruces Centro, responded to this review
October 9, 2012

Dear Reviewer, Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again. More

phoenix, az
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed August 22, 2012

First time with my sisters was a decent experience. It is hard to find a room that accepts triple hence this was attractive. Location is excellent to shops, restaurants and major attraction. Gran Via offers tourist experiences all times of the day and night. There are bus transport opportunities as well as walking. Interiors of this hotel is dark and... More

Was this review helpful? Yes 1
Ruth M, Online Sales Department at Petit Palace Tres Cruces Centro, responded to this review
August 29, 2012

Dear Guest: First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. We want to inform that we are working to fix the bathrooms and some facilities. We hope to welcome you... More

San Diego, California
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2012

This hotel is part of a group known as “high-tech hotels”, but there was nothing very special, and even less high-tech about this place. The reception was mediocre and bordered on unfriendly. There were a few laptops in the lobby that were available to guests and all the hallways to the rooms were dark and barely lit on purpose for... More

Was this review helpful? Yes 1
See 4 more reviews by SeeSleepEat for Madrid
pptrescruces, Gerente at Petit Palace Tres Cruces Centro, responded to this review
July 20, 2012

Dear Sir; First of all we would like to thank you to have choosen our hotel for your stay in Madrid and to inform to Tripadvisor users. We have checked your comments carefully we want to apologize for the inconvenience during your stay in Madrid , and we will glad if you decide to come back in the future and... More

Heathrow, Florida, USA
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 8, 2012

The location itself is great. Near Gran Via, puerto del sol etc. Good restraunts and even a flamenco dance place near by. The lobby area is a bit small but the rooms were large (family of 4) with a large bed and 2 bunk beds. A/C worked fine during our stay. The front desk staff was very friendly and helpful.... More

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Ruth M, Departamento de ventas online at Petit Palace Tres Cruces Centro, responded to this review
July 20, 2012

Dear guest, Thank you for your wonderful detailed review and for keeping us in mind for your future travel endeavours and I am looking forward to welcoming you back soon. Yours sincerely More

 
 
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Additional Information about Petit Palace Tres Cruces Centro

Also Known As:
Petit Palace Tres Cruces Centro Hotel
Petit Palace Tres Cruces Centro Hotel Madrid
Address: C/ Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Center Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
#134 Family Hotels in Madrid
Price Range: $
Hotel Class:3 star (3*)
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