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All 458 Madrid hotels

Silken Puerta America

5.0 of 5 Hotel   |   Avenida de America 41, 28002 Madrid, Spain
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Ranked #64 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Klara L
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908 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is really interesting, as usually design hotels are. Every floor is different and worth visiting. The terrace with a bar is really great with nice view of the city of Madrid. Good location between the airport and the center of the city.

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Glasgow, United Kingdom
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 stars hotel really meeting the expectations. Funny that every floor has a different style and they let you decide you wanna stay in. Bar, restaurant and breakfast buffet was as expected. Room service took a bit long and the pasta served... this hotel can do better! 2 flaws: no speedy internet...it took ages to load videos. Lastly, it is... More

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Austin, Texas
Top Contributor
72 reviews 72 reviews
72 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The fact that the "free" internet at this hotel is rate-limited (meaning that they want you to wait minutes for a page to load) is completely unacceptable in 2014. Five stars and no workable internet? You have got to be kidding me. I checked out after one night to go to a hotel that understands that my time is valuable.... More

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Valeria K, Public Relations Manager at Silken Puerta America, responded to this review

Dear Veronica, First of all, I would like to thank you very much for taking the time to send us your comments about your stay at the Silken Puerta América. Regarding our WiFi service, we would like to remind you that we have a Premium service available that offers a high speed access to Internet. Kind regards, Valeria Knop PR... More

Newcastle upon Tyne, United Kingdom
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is a pretty insane and interesting place to stay if you ever find yourself in Madrid. We stayed here in August 2011 on a weekend trip for a very good price and found it to be a reasonable distance from both the airport and city centre with good transport links. The design aspect of the hotel is phenomenal... More

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great, very cool/unique design (each floor is very different), hotel has a great bar (which frequently throws parties), Michellin star restaurant and roof top bar w of course a great view

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Munich, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying at the hotel during several business trips, it's a welcomeing difference to the "ususal" hotels. Every floor has a different design and style . I agree with some comments that design is top priority and functionality comes after, but this is part of the experience. The roof top bar is great with a dancefloor and a fantastic view. The... More

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Northampton, England, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one cool hotel, the design in the rooms is breath taking. ( I have added a few photos ) Service at the bars was exceptional, great drinks, well made and good friendly staff. The open air bar at the top of the hotel has exception views and perfect for a late night cocktail. The hotel is a taxi... More

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Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a couple of nights and it was an interesting experience. I have mixed feelings about it. The hotel is very interesting, each floor has different architecture. Modern and clean overall, with a nice breakfast and nice staff. However, the internet connection was not easy to access, very slow and it expired within 24 hours.... More

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Mumbai (Bombay), India
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there for a couple of nights, I had gone to Madrid especially for la Decima....!!! The hotel rooms were spectacular, with their projector, the TV experience was worth something. The reception were very helpful, and they sent someone to repair my curtains (they refused to close) pretty quickly. The hotel is a brilliantly designed, and its a very... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in a first floor Zaha Hadid room. An entirely white bedroom and an entirely black bathroom. It looked cool at first glance, but it was confusing and impractical and unfortunately failed to function as an effective hotel room. Although it might have been fun for a quick, one-night stay, after a few hours the lack of accessible plugs,... More

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Additional Information about Silken Puerta America

Address: Avenida de America 41, 28002 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:5 star — Silken Puerta America 5*
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Also Known As:
Silken Puerta America Madrid

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#33 Business Hotel in Madrid #46 Luxury Hotel in Madrid #51 Family Hotel in Madrid #61 Romantic Hotel in Madrid
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