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Silken Puerta America

#107 of 453 Hotels in Madrid
Certificate of Excellence
Avenida de America 41, 28002 Madrid, Spain
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Silken Puerta America
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Silken Puerta America
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1,279 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very interesting hotel! Every level has different design from famous architects. All rooms are decorated in different styles in different colors, with unusual futuristic interior. Breakfast was good and tasty. Location is not central, it's a little bit far from city center but they have free transfer. There is a free transfer to/from the airport, as well.

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Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I made the mistake of booking this hotel as an Express Deal on Priceline. A 5 star hotel in Salamanca for $145 seemed like a good deal. But I later saw this hotel could be had on other websites for 70 to 80 dollars and I understand why. The hotel is far from the center (15 to 20 min metro... More 

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Chicago, IL
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Silken Puerta America for one night and had an enjoyable stay. Though not really in the center of Madrid, it is only a 10 euro taxi ride or the Metro is a few steps away. The 2nd floor room that I got was clean and just the right size for one person or a couple. The... More 

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Corinth, Greece
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel one night only but the experience was completely pleasant. For the quality of rooms (bed and bath) and excellent attention from staff. Buffet breakfast perhaps is quite classic in terms of variety, but the quality is good in any case. The situation, far from the Centre of Madrid, is essential to move you through taxi.

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Alicante, Spain
Top Contributor
54 reviews 54 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a great stay at this hotel. We could not choose our floor as we are a family and wanted adjoining rooms. These type were only available on the 2nd floor. The rooms were nice but i felt a bit small and lack of storage place for clothes. The staff were very helpful and the bar also was very... More 

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Luxembourg City, Luxembourg
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and myself have been for a 4 day trip in madrdid and we stayed in this hotel. The stuff was extremely friendly and helpful. The concept of the hotel is great and we stayed in a very nice room (great design). A shuttle is picking you up for free at the airport. Every 1 to 2 hours a... More 

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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights - friendly girl at reception helped us pick our room and did suggest that we avoid the 10th as we were staying for more than one night! Breakfast was very good but it can get very busy - but no queues. Pool on the 13th is nice and although small (15m x 3m roughly) was very welcome... More 

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Johannesburg, South Africa
Top Contributor
67 reviews 67 reviews
43 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is something really special. At first glance it is a normal 5 star hotel with all the relevant amenities. Pool, gym, wifi, restaurant etc. The hotel could do with a little makeover, the first signs of wear and tear are appearing. Location is a little out of town, but very close to the excellent metro, so it's pretty easy... More 

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Karachi, Pakistan
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a bit far from city center. No where good to eat nearby. The hotel had shuttles to the city center but we only found out about them on the the third day of our stay. Wish the staff had told us all the times we came asking for help with directions. They advertise as being close to Salmanca... More 

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Tokyo, Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for the business trip. I do not remember the details of the room I stayed, but it was good enough for me. Hotel staff were nice and kind. It is very convenient to take a subway and to visit center of Madrid. (Tokyo residents get used to take complicated subway lines in Tokyo, so it... More 

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Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear Lovecat1964, Thank you very much for sharing your comments on Tripadvisor. We are glad to know that you enjoyed our style! We hope to have the pleasure to welcoming you back soon. Kind Regards, Valeria Knop PR & Guest Relations Manager More 

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