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Petit Palace Alcala Torre

3.0 of 5
Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Hotel amenities
Petit Palace Alcala Torre
Ranked #321 of 456 hotels in Madrid
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162 reviews from our community

    Trip type
Traveler rating
    21
    55
    32
    29
    25
Date Rating
Bahrain
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 29, 2013

Recommended hotel, clean beds and toilets, steps to Sevilla metro station and local bus stop, Airport bus stop around 300 meters away, Bus tour stop around 100 meters, near the main cafe's and restaurants, near the main square in the city "Sol", staff helpful and you can get free bike to hang around the city, you can walk all the... More

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Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review
April 1, 2013

Dear Hameed, We are very happy that we were able to make your stay a pleasant one and would like to thank you for sharing this with everyone on Tripadvisor! Its true that our hotel is ideally located in the city centre and an area abuntant with bars and cafes and just a few metres walking from the city centre.... More

Sliema
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 24, 2013

Having read many reviews regarding the size of the rooms I was a little apprehensive to book however the discounted hotel price dictated my choice. I was not overly disappointed at first sight however. The rooms were not too big nor were they they small. Just right I thought. We were checked in on the 3rd floor and from other... More

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Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review
April 2, 2013

Dear guest, Fisrt all, Thank you for choosing Petit Palace Alcalá Torre for your stay in Madrid. Sorry for all the inconvenience that may have caused the noise of other customers. Sometimes, it is difficult for us to control this events. Please, in the future do not hesitate to contact to reception to try correct the problem. About the comment... More

Celbridge, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 15, 2013

This hotel is in a perfect location. Close to many of the citys main sites, metro station right outside, Plaza del Sol around the corner and Gran Via (shopping area) is within a 5 minute walk. Its well priced for a city centre hotel. The rooms however are extremely small. We booked a double. The bed was slightly bigger than... More

Was this review helpful? Yes 1
Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review
March 7, 2013

Dear Kate, First all, thank you for choosing Petit Palace Alcalá Torre Hotel for your staying in Madrid… We are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you. Also, sorry for the inconvenience this may have had during your stay... More

Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 26, 2012

Here are the Pros: The location is great, the price is reasonable and the fact they had rooms available for families w/5 people was very convenient and cost effective (vice getting 2 rooms). Great Location: In 5 minutes you can walk to great shopping on Gran Via or in Plaza Del Sol. In 10 mins you can be in Plaza... More

Was this review helpful? Yes 1
See 2 more reviews by Anthony G for Madrid
Laura C, Director General at Petit Palace Alcala Torre, responded to this review
January 28, 2013

Dear guest, Firstly thank you for your comments as it helps us to improve day by day. I feel all the inconveniences we have caused you and make your stay at our hotel did not meet your expectations. We take note all the comments we made in order to improve our facilities and services. If you appreciate that you are... More

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Berkeley, California
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8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

In June of 2012, our family of five (3 boys, 11, 8 & 8) stayed in a family room with a double bed and a bunk bed. The room was small but well designed. The bathroom was spacious and nicely decorated. It was nice to have a laptop and the small TV worked adequately. Breakfast buffet was nice and simple.... More

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See 2 more reviews by kimsusun for Madrid
Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review
November 6, 2012

Dear Kimsusun, Thank you for your wonderful review of our hotel. I am delighted to read such a gleaming report of our service and facilities from one of our guests!!! We are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you.... More

San Jose, Costa Rica
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2012

Rooms are big and well suited for two, as well as for a family (3). The restaurant is nice and confortable, good for breakfast. Close to many places and Metro Madrid. Plaza del Sol is three blocks away. A plus: rooms are fitted with laptops, fully internet connected. Also, Wi-fi is very good and free; even you can get the... More

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Laura C, Revenue Manager at Petit Palace Alcala Torre, responded to this review
November 2, 2012

Dear Enrique D! We are very happy that we were able to make your stay a pleasant one and would like to thank you for sharing this with everyone on Tripadvisor. Its true that our hotel is ideally located in the city centre and an area abuntant with bars and cafes and just a few metres walking from the city... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 7, 2012

I stayed with my wife for 2 nights in this hotel in Madrid this week. I chose this hotel as it was ideally located in the heart of Madrid and right next to a tube station. The first receptionist was a nice guy, he made us fill-in a lot of papers with our names and address during the check-in, which... More

Was this review helpful? Yes 1
See 5 more reviews by Ptitjose for Madrid
Kielce, Swietokrzyskie, Poland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 26, 2012

Excellent location in the center. Very nice and helpful front desk staff. Laptop in a room is a big advantage. An earlier request was fulfilled nice room, I got a room with a balcony, which in comparison with others is a big advantage. At the end of advantages. The room was very small. I do not know how to meet... More

Was this review helpful? Yes 1
Madrid
1 review
5 of 5 stars Reviewed September 5, 2012

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Review collected in partnership with Easytobook.com

Beatriz C, Online sales department at Petit Palace Alcala Torre, responded to this review
October 8, 2012

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Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 1, 2012

stayed here for 3 nights 23-26 August. check in went really smooth, pleasant friendly helpful staff. bit disappointed with the room firstly only on the 4th floor (no higher floors available that day) which is a smoking floor and we don't smoke! secondly no view out of window so had to go onto the small balcony to see anything! room... More

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Beatriz C, Online Sales Department at Petit Palace Alcala Torre, responded to this review
October 8, 2012

Thank you for recommending our hotel. Hope see you again in one of ours hotels. More

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Additional Information about Petit Palace Alcala Torre

Also Known As:
Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Petit Palace Alcala Torre Hotel
Address: Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #321 of 456 hotels in Madrid
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Magnificent sky scraper building situated in Madrid’s city centre with excellent panoramic views, all rooms have personal computers with free WIFI!! Enjoy your stay in Madrid in the best hotel!! ... more   less 
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