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All 456 Madrid hotels

Petit Palace Alcala Torre

3.0 of 5 Hotel   |   Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain (Centro)
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Petit Palace Alcala Torre
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Ranked #285 of 456 hotels in Madrid
A recent review
5 of 5 stars Reviewed March 15, 2014
MSK452014 Ra'anana, Israel
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201 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ra'anana, Israel
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

best location in Madrid. 200 m. from puerta del sol and yet very quiet. nice and clean rooms' fantastic views from high floors' prime breakfast room and very good breakfast/ friendly and helpful staff/ very good value for money

Was this review helpful? Yes 1
Bursa, Turkey
Top Contributor
104 reviews 104 reviews
49 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 22, 2014

You are getting what you expect when you expect: - Spacy rooms - Large wardrobe in room - Fast wifi in room - Comfortable beds - Good air-conditioning - Sound isolation from the street and from other rooms - Safe in the rooms - Very good location for city (I must stay, it is just steps away from the famous... More

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Beatriz C, Online sales department at Petit Palace Alcala Torre, responded to this review

Dear Guest: We would like to thank you for taking the time to send us your comments about your stay in our hotel. I am delighted to read such a gleaming report of our service and facilities. Our team are delighted that you enjoyed their service and look forward to welcoming you back again. Kindest regards More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 20, 2013

This was my second stay in Alcalá Torre. I compared with other nearby and similar hotels in downtown Madrid, and I am glad that my decision proved correct. The best: friendly and very helpful staff. The location is great in downtown Madrid. The room is fitted with a basic laptop, which is very useful for surfing the Web. Besides, there... More

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Beatriz C, Online Sales Department at Petit Palace Alcala Torre, responded to this review

Dear Enrique, Kindest regards!! Thanks a lot for your second stay I was absolutely delighted to read your fantastic feedback regarding your stay hope you will join us again in the near future. I am pleased to read such a glowing review and we hope to see you again in Madrid! Thanks and regards More

Athens
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 20, 2013

Pros: The hotels is in an excellent location, The staff is really helpful. Ok in terms of cleaningness. Every room has a laptop with free wifi access. Cons: the rooms are too small, have a smell of smoke and are not soundproof.

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Beatriz C, Director Comercial at Petit Palace Alcala Torre, responded to this review

Dear guest, First of all, we would like to thank you for choosing us during your recent visit to Madrid.! Thank you very much for you comment and we are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you. We are... More

Helsinki, Finland
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2013

We stayed in Alcala Torre for a quick visit. Madrid was hot +38C / +100 F, but the hotel was nice and cool. The second room they allocated for us was a nice room on the 8th floor, with city views. The hotel is centrally located, near Plaza del Sol and Plaza Mayor within walking distance. Staff is extremely friendly... More

Was this review helpful? Yes 1
Bahrain
Contributor
18 reviews 18 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 29, 2013

Recommended hotel, clean beds and toilets, steps to Sevilla metro station and local bus stop, Airport bus stop around 300 meters away, Bus tour stop around 100 meters, near the main cafe's and restaurants, near the main square in the city "Sol", staff helpful and you can get free bike to hang around the city, you can walk all the... More

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Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review

Dear Hameed, We are very happy that we were able to make your stay a pleasant one and would like to thank you for sharing this with everyone on Tripadvisor! Its true that our hotel is ideally located in the city centre and an area abuntant with bars and cafes and just a few metres walking from the city centre.... More

Sliema
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 24, 2013

Having read many reviews regarding the size of the rooms I was a little apprehensive to book however the discounted hotel price dictated my choice. I was not overly disappointed at first sight however. The rooms were not too big nor were they they small. Just right I thought. We were checked in on the 3rd floor and from other... More

Was this review helpful? Yes 1
Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review

Dear guest, Fisrt all, Thank you for choosing Petit Palace Alcalá Torre for your stay in Madrid. Sorry for all the inconvenience that may have caused the noise of other customers. Sometimes, it is difficult for us to control this events. Please, in the future do not hesitate to contact to reception to try correct the problem. About the comment... More

Celbridge, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 15, 2013

This hotel is in a perfect location. Close to many of the citys main sites, metro station right outside, Plaza del Sol around the corner and Gran Via (shopping area) is within a 5 minute walk. Its well priced for a city centre hotel. The rooms however are extremely small. We booked a double. The bed was slightly bigger than... More

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Laura C, Online Sales Department at Petit Palace Alcala Torre, responded to this review

Dear Kate, First all, thank you for choosing Petit Palace Alcalá Torre Hotel for your staying in Madrid… We are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you. Also, sorry for the inconvenience this may have had during your stay... More

Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 26, 2012

Here are the Pros: The location is great, the price is reasonable and the fact they had rooms available for families w/5 people was very convenient and cost effective (vice getting 2 rooms). Great Location: In 5 minutes you can walk to great shopping on Gran Via or in Plaza Del Sol. In 10 mins you can be in Plaza... More

Was this review helpful? Yes 1
Laura C, Director General at Petit Palace Alcala Torre, responded to this review

Dear guest, Firstly thank you for your comments as it helps us to improve day by day. I feel all the inconveniences we have caused you and make your stay at our hotel did not meet your expectations. We take note all the comments we made in order to improve our facilities and services. If you appreciate that you are... More

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Additional Information about Petit Palace Alcala Torre

Also Known As:
Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Petit Palace Alcala Torre Hotel
Address: Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #285 of 456 hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Alcala Torre 3*
Official Description (provided by the hotel):
Magnificent sky scraper building situated in Madrid’s city centre, right next to the famous “Puerta del Sol” in the historic and monumental district of the city, with excellent panoramic views, all rooms have personal computers with free WIFI!! The outstanding building is a replica of a well known sky scraper found in Chicago and has a total of 14 floors, allowing privileged views of Madrid from the top 5 floors.All of the 59 modern rooms are equipped with the latest technological innovations; like hydro-massage showers, personal computers with free Internet connection, designer furniture and decoration….Our friendly staff will be more than happy to advise you on the best restaurants and shopping and possibilities to reserve local excursions. ... more   less 
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