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Petit Palace Alcala Torre

Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
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1 room 1 guest
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Petit Palace Alcala Torre
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293 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (68)
  • Jun-Aug only
    (95)
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    (55)
  • Dec-Feb only
    (75)
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Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Great location - a 10 minute walk to the train station, with an entrance is hidden in plain sight on a busy street right in the center. The room was located up five flights of stairs (which were beautifully made of steel - very contemporary design) and in the back of the building, so it was quiet and had a... More 

Was this review helpful? Yes
Alfredo T, Manager at Petit Palace Alcala Torre, responded to this review

Thank you very much for your comments and we are looking forward to see them again, our breakfast room is open from 7.30 to 11.00 and then have a coffee and tea machine free in the lobby for our customers, and have kettle in reception if some client ask us for future stays do not hesitate to ask Alfredo Torralba... More 

Vitoria da Conquista, BA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Fiquei durante seis dias no hotel. Achei a experiência ótima. O hotel está muito bem localizado, com acesso fácil do aeroporto de Barajas para lá, quanto de lá para pontos turísticos de Madri - seja a pé, seja por transporte público. O quarto em que fiquei foi bastante aconchegante. O café da manhã é maravilhoso, com uma diversidade de opções... More 

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Alfredo T, Manager at Petit Palace Alcala Torre, responded to this review
Google Translation

Caro Sinval. nós te agradecemos por seus comentários e estará movendo-se para a equipe de seus sentimentos em relação a... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We got a family room for four. Room was great, very helpful staff, good breakfast area and basic choice. I would definitely go back and recommend. The location is perfect for tourist bus, metro and shopping and eating.

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María R, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Ara: I am really glad to read your kind comments and compliments. I am delighted that you enjoyed your stay at Petit Palace Alcala Torre and the advantages to be in the heart of the city. I want to thank you as well for your commentaries about the service of our staff. All the staff was very happy to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is my second time at the hotel, and it's still a great experience. All thanks to an excellent location and helpful support from the staff. Breakfast buffet has a great that you cannot miss. Strongly recommend for those on mid-budget!

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María R, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Dominik: First of all, I want to thank you for the trust deposit on our hotel and for the great review. I am glad to see that you decided to come back and that you enjoyed the advantages to be in the heart of the city I want to thank you as well for your commentaries about the service... More 

Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed, for a bachelor trip, in a Six people room. The room was perfectly splitted in 3 zones: 1 big zone with a double bed, a couch and two spiral staircase, and, upstairs, 2 small zones with 2 double beds, Every zone was equipped by a restroom with shower, tv, wardrobe and other furnitures. Floor: 12th. The last of... More 

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María R, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Fasibia: Thank you for such a good review of our hotel. We are glad that you enjoyed the room on the 12th floor. and the advantages of being in the heart of Madrid. I really hope to see you again very soon. Sincerely, María Romero Front Desk Manager More 

Lappeenranta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

Location and location. Room was very good and spacy, aircondition was good. The Staff was great and helpful. We liked hotel very much. The street was very quiet otherwise it was a middle of city. Than you!

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María R, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Raiku_13: First of all I want to thank you for the great review of our hotel. We are glad that you enjoyed your stay with us. As you well say, the location is perfect, giving the opportunity to enjoy all the great experiences that the city of Madrid can offer. We are really glad to read your kind comments... More 

1 review
4 of 5 stars Reviewed July 6, 2015

This hotel is in a great location, easy access to the Red Line (Sevilla station). The staff is very kind and friendly. We got checked in with no problems and were able to have the front desk call a taxi for us when we left a few days later. The breakfast was hearty and had nice views of Madrid. The... More 

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María R, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Megan: First of all I would like to thank youfor giving your opinion about us. I am glad to see that you enjoyed your stay in Madrid and the opportunity to be in the city centre. I also want to thank you for your comments about the service received by our staff. It is very gratifying to know that... More 

Bridgnorth, England
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

I went here with my best friend for the weekend in march. The hotel staff were very friendly and helpful. The rooms were lovely, very stylish and modern. We had a great view looking out the front of the hotel. the breakfast room had a great view and very light! The breakfast was the usual continental breakfast was was great.... More 

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Annandale, Virginia
2 reviews
1 of 5 stars Reviewed May 15, 2015

The location of this hotel is excellent. We were very disappointed in the ventilation provided. The rooms were small but clean and adequate. The absence of flowing air throughout the night however made the stay miserable. Staff at the front desk did not initially report problem as requested. Later attempts were made to fix the problem but they proved to... More 

Was this review helpful? Yes
Tatiana M, Director de Recepción at Petit Palace Alcala Torre, responded to this review

Dear Ms Victoria Thank you for taking the time to share your feedback. We are glad that you enjoyed the city thanks to the wonderful location of the hotel . While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our sincere apology for failing to not... More 

Travelers are raving about these Madrid hotels

1 review
5 of 5 stars Reviewed May 7, 2015

Great hotel, the biggest difficulty we found in Madrid was the language barrier, the hotel staff were excellent, very helpful and had great English. Hotel was very beautiful and very affordable. I would definitely recommend staying at this hotel.

Was this review helpful? Yes
Carolina C, Gerente at Petit Palace Alcala Torre, responded to this review

Dear Joe, Thank you for the great review of our hotel and Staff !!!! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Carolina Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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