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All 458 Madrid hotels

Petit Palace Alcala Torre

3.0 of 5 Hotel   |   Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain (Centro)
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Ranked #225 of 458 hotels in Madrid
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186 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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UAE
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked through booking.com, prior to arriving I emailed the hotel asking the best ways to reach their hotel from the airport I received a prompt informative response. The location is great and you can walk to most central attractions easily. The staff were very friendly and helpful with local knowledge and recommendations, they also called our next hotel in Seville... More

Was this review helpful? Yes 1
PPAlc, Director General at Petit Palace Alcala Torre, responded to this review

Dear Madam , Thank you for taking the time to share your feedback. We are glad that you enjoyed the city thanks to the wonderful location of the hotel because as you say , the most central attractions are walking distance We are more than grateful about your reference to our staff , I will let them know your opinión... More

Top Contributor
65 reviews 65 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 21, 2014

The Petit Palace Alcala Torre is the perfect tourist hotel, central, easy access to the metro, walking distance to most museums and sights... the rooms are a bit dated - especially the bathrooms need a refresher, but all is in good working order. Despite the central location / the rooms are very quiet and fitted with noise reducing double windows.... More

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PPAlc, General Manager at Petit Palace Alcala Torre, responded to this review

Dear Linda Thank you for staying with us and for sharing your experience here for others to read. I and my staff appreciate your kind words. I am happy to hear you enjoyed our location, room, and breakfast. I hope we get to see you again in the near future. Thank you again. Best regards Carolina Cervera ( General Manager... More

Oslo, Norway
2 reviews
5 of 5 stars Reviewed June 29, 2014

The location is perfect! It´s right in the center. Puerta del Sol and Gran Via are right next to the hotel. Just a 3-5 minute walk. It´s not far from Plaza Mayor either, probably a 10minute walk. It will take you about 10-15 minutes to walk to Plaza de Cibeles, Puerta de Alcalá, Buen Retiro Park and the famous museum... More

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PPAlc, Manager at Petit Palace Alcala Torre, responded to this review
Google Translation

Estimada Linda, Muchas gracias por compartir su experiencia con nosotros, nos alegra saber que ha cumplido sus expectativas y que... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014 via mobile

The Hotel is located in a building with a tall tower. We were lucky to have a room on the 11th floor, i.e.in the tower itself, though we didn't ask for it specifically. The view was awesome, lots of sights, amazing panorama of the city. And that wasn't any 'special' kind of room or a room-with-a-view thing, just a regular... More

Was this review helpful? Yes 1
PPAlc, Manager at Petit Palace Alcala Torre, responded to this review
Google Translation

Estimado cliente, Muchas gracias por hacernos partícipes de su experiencia en nuestro hotel. Nos alegra mucho que nuestros servicios, así... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 25, 2014

Excellent location, only 200 m from Puerta del Sol and still very peaceful. Nice, clean and effective airconditioned rooms. Breakfast very good. Extraordinary friendly and helpful staff! Very good value for money! We will recommend this hotel to everybody.

Was this review helpful? Yes
PPAlc, Manager at Petit Palace Alcala Torre, responded to this review
Google Translation

Estimado Risto, Muchas gracias por compartir los comentarios del hotel. Nos alegramos que haya disfrutado de su experiencia con nosotros... More

Ra'anana, Israel
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2014

best location in Madrid. 200 m. from puerta del sol and yet very quiet. nice and clean rooms' fantastic views from high floors' prime breakfast room and very good breakfast/ friendly and helpful staff/ very good value for money

Was this review helpful? Yes 2
PPAlc, Director General at Petit Palace Alcala Torre, responded to this review
Google Translation

Estimado cliente, Muchas gracias por sus comentarios, nos alegra mucho saber que le ha gustado el hotel y que ha... More

Bursa, Turkey
Top Contributor
126 reviews 126 reviews
58 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 22, 2014

You are getting what you expect when you expect: - Spacy rooms - Large wardrobe in room - Fast wifi in room - Comfortable beds - Good air-conditioning - Sound isolation from the street and from other rooms - Safe in the rooms - Very good location for city (I must stay, it is just steps away from the famous... More

Was this review helpful? Yes 1
Beatriz C, Online sales department at Petit Palace Alcala Torre, responded to this review

Dear Guest: We would like to thank you for taking the time to send us your comments about your stay in our hotel. I am delighted to read such a gleaming report of our service and facilities. Our team are delighted that you enjoyed their service and look forward to welcoming you back again. Kindest regards More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 20, 2013

This was my second stay in Alcalá Torre. I compared with other nearby and similar hotels in downtown Madrid, and I am glad that my decision proved correct. The best: friendly and very helpful staff. The location is great in downtown Madrid. The room is fitted with a basic laptop, which is very useful for surfing the Web. Besides, there... More

Was this review helpful? Yes 1
Beatriz C, Online Sales Department at Petit Palace Alcala Torre, responded to this review

Dear Enrique, Kindest regards!! Thanks a lot for your second stay I was absolutely delighted to read your fantastic feedback regarding your stay hope you will join us again in the near future. I am pleased to read such a glowing review and we hope to see you again in Madrid! Thanks and regards More

Athens
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 20, 2013

Pros: The hotels is in an excellent location, The staff is really helpful. Ok in terms of cleaningness. Every room has a laptop with free wifi access. Cons: the rooms are too small, have a smell of smoke and are not soundproof.

Was this review helpful? Yes
Beatriz C, Director Comercial at Petit Palace Alcala Torre, responded to this review

Dear guest, First of all, we would like to thank you for choosing us during your recent visit to Madrid.! Thank you very much for you comment and we are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you. We are... More

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Additional Information about Petit Palace Alcala Torre

Address: Virgen de los Peligros 2 | (Esquina con Alcalá, 23), 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Alcala Torre 3*
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Also Known As:
Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the hotel Petit Palace Alcala Torre! The hotel is situated it the heart of the city centre, in the well known "Alcala" street, right next to the famous "Puerta del Sol" in the historic and monumental district of the city. The outstanding building is a replica of a well known sky scraper found in Chicago and has a total of 12 floors, allowing privileged views of Madrid from the top 5 floors. All of the 60 modern rooms are equipped with the latest technological innovations; like hydro-massage showers, free Wifi Premium connection. Free use of Ipad (under request) With a complete renovation in 2008, the hotel is proud to offer comfortable accommodation with modern, designer furniture and decoration. Our friendly staff will be more than happy to advise you on the best restaurants and shopping and possibilities to reserve local excursions. Double, triple or quadruple, with views of the city or interior - don't hesitate to contact us with your special preferences. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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