We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jardin Metropolitano

#72 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Avenida Reina Victoria 12 | A 100 Metros Del Metro Con Parada Directa a Gran Via, 28003 Madrid, Spain
Offers & Announcements
Package Deal
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Jardin Metropolitano
Professional photos View all
Browse nearby
Jardin Metropolitano
Write a Review

236 reviews from our community

Traveler rating
    93
    118
    15
    6
    4
See reviews for
51
65
16
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (59)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (67)
All months
Hong Kong
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 12 nights during my business trip in Madrid. The location was perfect. It's located close the commercial area (which means better safety) and only 100m from the metro station which was the hub of several lines that can take you to most part of the city. The area itself was self contained, with restaurants / bars /... More 

Was this review helpful? Yes
Montguyon, France
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, great breakfast but book in advance at reception for cheaper breakfast. Rooms good, although beds not too comfortable. Wifi good. Staff friendly Overall a pleasant 3 night stay here. Near to the metro station, and plenty of bars, restaurants and supermarkets within walking distance

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the opinion you have shared about our hotel in Tripadvisor. We are glad we covered your expectations and hope to welcome you back again very soon. Best Regards, Sandra Serrano More 

Dublin
Top Contributor
70 reviews 70 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel with that bit of luxury feel! large bedrooms and bathroom with all possible amenieties. Mini bar to hold your water and a few englisg news chanels. Extremely comfortable beds and only thing that will wake you is people having showers at ungodly hours! Staff are very firendly from the small bar to the main desk. Didnt eat here... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you so much for sharing your opinion about our hotel VP Jardín Metropolitano at Tripadvisor. We are delighted to read that you qualify our establishment as a Top Class Hotel and that you had a wonderful stay in our spacious rooms. As well we are very grateful for your highlights about the comfort of our beds and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 22, 2015

Its location and looks are great, but having problems nowadays with the internet connection is a big deal. It can only be used by two people at a time, and if by some reason the wifi doesn't work, it's already too late to call the front desk. If you're looking for a vacation with no work at all it's great... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you for writing your comments about our VP Jardín Metropolitano at Tripadvisor. We apologize the inconveniences we may have caused during your stay and we have transmitted your constructive critics to our IT department to improve these services as soon as possible. On the other hand we are happy to read that our location and decoration were... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 14, 2015

This hotel looks very well and offer good services. I really enjoyed very comfortable bed and slept so well. What I liked as well was an interior full of green plants and palms. It looks great. I was satisfied.

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you very much for sharing your opinion about our VP Jardín Metropolitano at Tripadvisor. We are delighted that your stay in our hotel could exceed your expectations and that you are pointing out the comfort of our rooms. Moreover we are celebrating your nice words about our indoor garden, a beautiful and quiet treasure in the heart... More 

London
Top Contributor
57 reviews 57 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 8, 2015

stayed here for 3 nights over new years with our 1 year old baby and found the hotel to be very good. nice spacious, clean rooms. a cot was provided for our baby. the location was good, close to the metro bars and supermarket.

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, We like to thank you for writing your nice words about our hotel VP Jardín Metropolitano at Tripadvisor. It is a great pleasure to read your satisfaction about our spacious and clean rooms as well as that we provide free baby cots for families. Last but not least we thank you for pointing out our location, close to... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Arrived on the 30/01/2015. We were told check-in was 3pm and may be able to check-in earlier if room was ready, arrived at around 11:30ish and we were allowed to check-in stright away . Reception was very quick and we were explained everything and even asked how many phones/tablets needed to use the free wi-fi and also given a Map... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you very much for sharing your opinion about our hotel VP Jardín Metropolitano at Tripadvisor. We are thrilled that you had a wonderful stay with your family in one of our spacious suites with private terrace overlooking Madrid and that you are pointing out the comfort of our beds. Moreover we are grateful for your highlight on... More 

Bournemouth, United Kingdom
Top Contributor
66 reviews 66 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 20, 2014

This was a real treat. Fabulous location with easy access to all Madrid sights. Reception was proffessional and bilingual. The room had great views, large with great treats(but not a kettle with tea!) the breakfast was immense. Fantastic choice with a fresh cook option. Brilliant

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you very much for sharing your comments about our hotel VP Jardín Metropolitano at Tripadvisor. It is a great honor for us to read that you qualify our establishment as one of the best hotels you have stayed in and that you are highlighting its fabulous location close to Metro stop “Cuatro Caminos” with direct line to... More 

Aberdeen
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 14, 2014

Stayed two nights on business in November 2014. The double room was very well appointed and of a decent size, and even had a small balcony. There was a well-stocked minibar and a flat screen TV with a range of channels in many languages. This hotel gives you a pillow menu if you have a particular preference. Everything was spotlessly... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the opinion you have shared about is in Tripadvisor. We are glad you found our hotel well located and extremely clean. We are also happy to read that our staff was helpful and proffessional. Regarding the noise your heard that night we are sorry. We are working in solving the soundproofing problems of our meetingrooms.... More 

Bangkok
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 24, 2014

Chose this hotel because we had a car. Very easy to find and very close to the metro. We were also able to walk to Bernabau Stadium in 20-25mins at a leisurely pace. Hotel was good and staff were polite. We stayed in a room looking over the internal courtyard. The wind in this enclosed space can be quite strong.... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, We like to thank you for sharing your opinion about our hotel VP Jardín Metropolitano at Tripadvisor. It is a great pleasure to read that you had a pleasant stay in our hotel and that our location close to Bernabéu Stadium and with the metro stop “Cuatro Caminos” around the corner was to your liking. We are also... More 

Questions? Get answers from hotel staff and past guests. Ask a question

330 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Room/suite (19)
Viewed
Bathroom (7)
Viewed
View from room (8)
Viewed
Hotel & grounds (20)
Viewed
Dining (3)
Viewed
Other (16)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (226)
Viewed
Amenities (14)
Viewed
Standard Room (40)
Viewed
Suite (84)
Viewed
Superior Room (44)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (1)
Viewed
Family/play areas (3)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question