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Jardin Metropolitano

#84 of 454 Hotels in Madrid
Certificate of Excellence
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Avenida Reina Victoria 12 | A 100 Metros Del Metro Con Parada Directa a Gran Via, 28003 Madrid, Spain
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Jardin Metropolitano
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Derby, United Kingdom
Level Contributor
376 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before we flew out from the airport. We'd chosen the hotel partly because of the reviews, but also because the location was ideal for travelling to the airport and from the Atocha train station. It's a 5 minute walk from the Cuatro Caminos metro and is in a more business oriented district. The receptionist... More 

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London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I happened across this hotel late one evening while looking for a decent clean room and bed for the night. This hotel is well-located, very near a late-opening/all night shopping centre (with lots of diverse eateries including MacDonald's) and a Metro station. The receptionist was helpful, courteous and efficient, the room price reasonable, the room excellent, and the public arrears... More 

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vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you very much for writing your comments about our VP Jardín Metropolitano at Tripadvisor. We are glad to read that you had a wonderful stay in our hotel and that the decoration of our establishment including the beautiful indoor garden were to your liking. Thanks for pointing out our great situation at Cuatro Caminos with its Metro... More 

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

This hotel was easy to find when driving from the motorway and had convenient underground parking facilities. We experienced efficient service, the room was clean, comfortable and airy. The courtyard gave a feeling of space and greenery. There was also a useful cafe for meals and snacks.

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Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Thank you so much for writing your comments about our hotel VP Jardín Metropolitano at Tripadvisor. We are glad to read that you could easily reach our establishment from the motorway and that you are mentioning our parking facilities with special rates for our customers and direct access to the rooms. Thanks for highlighting the comfort and cleanliness... More 

Tarbes, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 15, 2015

We picked this hotel because we were driving and it had an underground car park. We took a superior room after reading other TA reviews. The hotel was fairly easy to find but I had expected it to be in a much quieter location. The room was large and generally ok. There was quite a bit of traffic noise (the... More 

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vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear customer, Thank you very much for taking your time in writing your opinion about our hotel VP Jardín Metropolitano at Tripadvisor. We are glad to read that you had chosen our establishment for its location and the underground car park with special rates for our guests. We apologize that our rooms could not fulfill your expectations and we took... More 

Brussels, Belgium
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 28, 2015

I stayed in this hotel as the location was convenient for my work purposes. The hotel has a good wifi connection in the bedroom and at the lobby. The room was big, clean but a bit old-fashion. The breakfast was not included. It cost 15 extra euros for a breakfast buffet. It has a lot of variety and it is... More 

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vpcalidad, Director de Relaciones Públicas at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the opinion you have shared in Tripadvisor about us. We are sorry we were not capable to cover your expectations . However thanks for pointing out that we are a goog hotel for business trips with a good location. We hope to do a better jon on your next stay. Best Regads. Sandra Serrano More 

Nottingham, United Kingdom
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 24, 2015

I stayed here on business recently. The hotel is very clean, tidy and generally in good condition. Check in and check out was simple, rooms are a good size with a good size bathroom. I didn't check the restaurant but I did have a drink in the bar which was ok with a decent selection of whisky. Breakfast is a... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the opinion you have shared about our Jardin Metropolitano hotel in Tripavisor. We are glad your business trip at our hotel was of your pleasure and that you found our room and services according to your expectations. We hope to welcome you back again very soon. Best Regards, Sandra Serrano More 

Northern Ireland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 14, 2015

Stayed here on my first trip to Madrid, and absolutely loved it. Hotel has absolutely everything you need, is very clean, comfortable and wonderfully decorated - very classy but not so to the extent that you are uncomfortable. I have been raving about the breakfast service to absolutely everybody I have met ever since - it is top class! An... More 

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the fantastic opinion you have made about us in TripAdvisor, especially for the one regarding the quality and variety of our breakfast. We make an extremely big effort to offer the best quality and variety possible in our buffet breakfast, including natural sliced fruit, homemade bakery, diet corner, and of course hot dishes on demand.... More 

Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 11, 2015

Was treated trip as a birthday present . There were two of us both adults neither of us had been in Madrid before. Check. In was very efficient and the staff on reception were pleasant. We had breakfast as part of our package it was good but could have had more variety. The rooms were very spacious and very clean.... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones Públicas at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the review you have shared about us in Tripadvisor. We are happy to read that you had a positive experience at our hotel and that you would come back again. Many thanks again for your time. Best Regads, Sandra Serrano More 

Zurich, Switzerland
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 11, 2015

Positive True 4* business, clean througout. Two comfortable large beds (no doubles in standard category) 50m from exit of metro station (which however has about 15 steps to the surface and no elevator). Real local neighbourhood, away from the tourist center. Reception staff polite, and helpful. They kept our luggage in deposit and safe. They could be a little more... More 

Was this review helpful? Yes
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear guest, Many thanks for the opinion you have shared about us in TripAdvisor. We are happy you enjoyed the comfort of our beds and our location close to de Metro which drives you directly to the tourist center. We hope to welcome you back very soon, and will take into considerations your other suggestions about our installations and services.... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 10, 2015

I stayed here in Madrid with my family around Easter time and the hotel was quiet and peaceful, which was something that I liked. The decor was quite modern but at the same time had a lovely Spanish feel to it, with lots of plants which brightened the hotel. The staff were pleasant and willing to help us around the... More 

Was this review helpful? Yes 1
vpcalidad, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review

Dear Daniella, Many thanks for the fantastic review you have shared about our VP Jardín Metropolitano hotel in TripAdvisor. It is great to read that you enjoyed the decoration of our hotel, our inside gardens, the calmness of our rooms and the variety of our Buffet Breakfast. We are happy to read that our staff was helpful as well. Many... More 

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