Service: Excellent service, complimentary shuttle service always on time, people at the front desk always willing to answer my questions. Breakfast: I couldn't take breakfast at 4 am at the hotel so they offered for free some madelaines and cofee to go. Internet access: the hotel have 2 computers in the lobby and I could even print my e-tickets before... more

it's just amazing. I stayed at this hotel just for one night but it was more than enough to give it a 5 star review. The free shuttle service was really quick , they picked me up in just 10min. The room was big enough and very neat. The hotel is very close to the Barajas metro train station so... more

This hotel is in a quiet village close to the airport. Ideally located if you're flying out early the next morning. There's a free shuttle to the airport. The rooms are clean and are of a good size. We got a good deal on booking.com otherwise we would have stayed at one of the other hotels in the area. We... more

We stopped over in Madrid for one day on our return to the US. One call to the hotel from the airport to let them know we had arrived and the shuttle was there within 15 minutes. The desk staff, of which our shuttle driver was a member was very helpful and courteous with great English language skills. They scheduled... more

Clean room, comfortable bed, excellent bathroom. Prompt complimentary shuttle from airport. Free WIFI. Room service was prompt with good food and wine. Front desk staff fluent in English. Only complaint was that I couldn't determine how to adjust the thermostat so slept with the windows open and the street is noisy. Would definitely stay there again. more

Stayed here for 1 night due to an early flight the following morning This hotel is perfect for the airport and is not just a base standard which is the norm for airport hotels. The room was comfortable and spacious with a good size and appointed bathroom. Staff were very helpful and arranged the free airport shuttle with ease. We... more

We stay at Clement only two night but is terrific. When we arrived in Barajas airport call the hotel and in 10 minutes they arrived and pick me up. Then we had book a coach service for next early morning at 4.30 . Rooms are very nice and soundproof, personal was very kind and driver too. We couldn't ask better. more

Nov. 6, 2008. Management was not the least bit responsive to my questions about billing, i.e. Carlos Gomez. Several emails and handwritten letters were completely ignored. This is no way to treat a paying client. more

We stayed at the Clement Barajas on our last night of a vacation in Spain and while we were primarily interested in a decent hotel near the airport it was a big disappointment. The hot water ran dirty, very discolored, and we were unable to bathe - this after a train trip from Granada, a METRO ride across town and... more