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Petit Palace President Castellana

4.0 of 5
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C/ Marques de Villamagna 4, 28001 Madrid, Spain (Formerly High Tech President Castellana)
Petit Palace President Castellana
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Ranked #214 of 453 Hotels in Madrid
A recent review
4 of 5 stars Reviewed February 23, 2015
kyriakos2013 London, United Kingdom
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224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 23, 2015

I would say this suits business travelers and tourists alike. A good hotel with fast wifi and a reasonable breakfast. Great staff. Hotel a bit tired but clean and quiet. They have a small bar near the entrance and breakfast is reasonable.

Was this review helpful? Yes 1
Eva G, Gerente at Petit Palace President Castellana, responded to this review

Dear kyriakos2013, Thank you for your nice review. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid and that you were especially pleased with the room facilities and the service. It will be a pleasure to pass on your kind words to our team.... More 

Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Excellent retro looking hotel on the inside, blink and you miss it from outside. excellent location offering easy access to everywhere. El corte Ingles is right opposite for shopping / food. The room was on the small side but very funky and clean ( check out the underbed lighting!!). Bed was comfortable, sheets of good quality, bathroom clean ( there... More 

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Eva G, Gerente at Petit Palace President Castellana, responded to this review

Dear Lesley, Thank you so much for your wonderful feedback following your recent stay with us. I'm delighted that you enjoyed our location and our room facilities. It has been a great pleasure for us part in your surprise birthay. Kind regards, Eva García Manager More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 28, 2015

This hotel is in a good location with a number of decent bars and restaurants in the local area. It is well presented with good sized, clean rooms in the Salamanca district which is pretty swish. Good buffet style breakfast. Very small bar, go out for drinks if you stay here. Staff seemed a bit miserable.

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Mr. Steve, Thank you very much for your review it is much appreciated. It gives me great pleasure to know that you had an enjoyable stay with us and that you appreciated the hotel’s central location. Also, we would like to thank you for your kind comments about the cleaness room and the buffet breakfast service. Lastly, we regret... More 

Barcelona, Spain
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

Perfect location, courteous staff, functional room, and a really good buffet breakfast to start the day. I will definitely come back to Petit Palace President Castellana the next time I'm around. Really great value for money. wiFi could be a bit faster... But it is free so you cannot complain. They even let you use one of their bicycles to... More 

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear guest, Thank you for choosing Petit Palace President Hotel and for sending us your feedback. We are very pleased to know that we have fulfiled your expectations. It will be a pleasure to pass on your kind words to our team. The other hand, Thank you very much for your kind comments about our family room and our location.... More 

Arcata, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

We chose this Petit Palace because it was next to the route for the "cabalgata" -- three kings parade. It worked out great. We were able to watch the parade up close and then make the short walk down to Cibeles for the fireworks. The hotel staff were super helpful in giving us tips about the parade. They also set... More 

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Mary, Thank very much for taking your time rating our establishment. We are pleased our service and location fulfill your expectations. We make a continuous effort to make our guests feel like at home. We are looking forward to welcoming you again in the near future. Kind Regards, Eva García Manager More 

Barcelona, Cataluña, Spain
1 review
5 of 5 stars Reviewed January 7, 2015

This was a really modern, clean hotel in the middle of the up market Salamanca district. I booked last minute as I wasn't expecting to stay there so I think there was a deal on as it was so cheap for what it was. I've stayed in quite a few hotels in Madrid as I have to go there for... More 

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Germaine, We are proud to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We work every day to provide our best to make our guest’s stays extraordinary experiences and it is always a pleasure to know that this efforts have been noticed. We are looking forward to welcoming... More 

Caracas, Venezuela
Contributor
15 reviews 15 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 6, 2015

The hotel is well located in Madrid (one street from Calle Serrano). The installations since to be old, and some maintenance to the carpets and bathrooms are needed. The breakfast is not so good, I would say below average. Good internet connection via WIFI. The hotel can give you bicycles for free.

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Luis, Thank you very much to share you experience about your recent stay at our Petit Palace President Hotel. We are very happy to know that your liked our location and the Wi-fi service. The other hand, , I would like to express my regret and offer my apologies for the fact that our maintenance room did not meet... More 

Barcelona, Spain
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2015

The hotel is really nice, we had a lovely stay, the staff were very helpful and the best part about this hotel is the location, within steps from Calle Serrano where you can shop till you drop, numerous restaurants to choose from, I recommend this hotel.

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Hamza, Thank you for very much for your nice review. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid and that you were especially pleased with the room facilities, location and the service. We look forward to your return. Kind regards, Eva García... More 

New York City, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2015

We had a nice stay at Petit palace. The hotel is located in the exclusive shopping district with tonnes of bars & restaurants of all ranges around. There is an El Cortes Ingles located right opposite the hotel that had a supermarket as well. The breakfast is good, the usual spread. The wifi connectivity is good. Location wise, we usually... More 

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María F, Director de Recepción at Petit Palace President Castellana, responded to this review

Dear Gia, Thank you for your nice review. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid and that you were especially pleased with our personal. We are looking forward to welcoming you back in the very near future. Best regards, María Franco Petit... More 

Richmond, United Kingdom
Top Contributor
299 reviews 299 reviews
41 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed December 10, 2014

Stayed here four nights and found it more than sufficient. The rooms were clean and came with the usual amenities. The staff were nice although a little slow at times. Location was okay for the price and I am not against walking to get around. The nearest Metro is still a good walk away if you want to use it.... More 

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Eva G, Director General at Petit Palace President Castellana, responded to this review

Dear Tom, Thank you for your review it is much appreciated, I am very pleased that you enjoyed your stay with us and you found the location to be easy access to the city centre. Lastly, we regret if you felt that the treatment you received from your staff was not quikly. All of our staff are known for providing... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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