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Petit Palace Embassy

Hotel website
C/ Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
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Petit Palace Embassy
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Petit Palace Embassy
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181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

On the positive note, the hotel is located in (probably) the best area of Madrid. Easy access to shopping and restaurants. The hotel itself looks really "tired". Rooms have probably been decorated in the 80's/90's and never refurbished. It gave me the feeling to wanting to be a boutique hotel but somehow they failed. The bed was terrible. I had... More 

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It is our hotel in Madrid. The hotel is a wondrful one. We feel like at home. Great location. Lovely room. Great staff. Breaksfast is so correct for us.It is a friendly hotel. Nest time will there one more.

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Murcia, Spain
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay in Barrio de Salamanca when I am in Madrid, since I cannot stand the noise of "Puerta del Sol" and "Gran Via" area. I usually stay in this hotel or in another of the NH chain. Both are nice and have perfect location. Petit Embassy misses parking, but the hotel is great. I love taking breakfast just... More 

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Stockholm County, Sweden
2 reviews
4 of 5 stars Reviewed 2 weeks ago

A hotel with a very good location close to the metro and good restaurants and tapas bars. Service was excellent and the staff was very helpful and friendly. The room we had was large and very quiet the only negative was the bed which was a little bit to hard. Wifi Connection worked good the whole time. we recommend the... More 

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Mersin, Turkey
Top Contributor
160 reviews 160 reviews
26 hotel reviews
4,354 helpful votes 4,354 helpful votes
4 of 5 stars Reviewed February 15, 2015

Modern hotel in central location.Friendly and efficient front office staff.Clean rooms and bathrooms with medium comfort especially hard beds.Good and rich breakfast buffet.Reasonable prices.Throw away slippers for the guests are missing in the rooms.Good wifi connection.

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Stockholm, Sweden
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 4, 2015

Good hotel in an excellent location. Included wifi which made me very happy! Nice breakfast. Good room with great bath. I stayed only one night but enjoyed the hotel and the convenient location. Will come back!

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London, United Kingdom
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

Great place to stay if you have a dog. Bed for the dog was waiting, as well as a food/drink bowl. Room is spacious and good atmosphere. Very friendly and helpful staff, with a special thx to Daniele who helped us with all our luggage. Easy location if you like shopping.

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Coral Gables, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 17, 2014

I recently stayed at this hotel on a trip with my family, we stayed in one of the duplexes. A few things 1. Forget about using the restroom privately, the door has no lock and is practically just a fogged glass in which you can pretty much see the inside. Also there was some kind of a bench underneath the... More 

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Jorge D, Manager at Petit Palace Embassy, responded to this review

Dear Natasha, Thank you for your objective review, it does help us to get to know our hotel from the guests perspective and hopefully we can correct any errors. We will work on your comments to improve our facilities. Thank you for your confidence and we hope to see you soon. Best regards, Jorge del Rio Director / General Manager More 

18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2014

I stayed with my family for a weekend. The staff was so nice with us, offering us a stroller for our second child. The Hotel is located in a wonderful quarter, near the center and full of shops around.

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Oldham, United Kingdom
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel staff could not be more pleasant and efficient. The breakfast is great. The rooms spotless. However, the bedroom was very small for wheelchair user and no seat in the shower which meant using the seat from the bedroom. Wheelchair did not go up the side of the bed. Bedside cabinets very low down which were difficult to access... More 

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Amenities (26)
Duplex (31)
High-Tech Room (38)
Restaurants and Bars (34)
Superior Room (24)
Superior Room with Balcony (25)
Superior Room with Jacuzzi (16)
The Hotel (46)

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Room/suite (6)
Hotel & grounds (3)
Business center/function rooms (3)
Family/play areas (2)
Bathroom (1)
Dining (1)
Other (4)
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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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