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Petit Palace Embassy

4.0 of 5 C/ Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
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Petit Palace Embassy
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Petit Palace Embassy
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163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

Great place to stay if you have a dog. Bed for the dog was waiting, as well as a food/drink bowl. Room is spacious and good atmosphere. Very friendly and helpful staff, with a special thx to Daniele who helped us with all our luggage. Easy location if you like shopping.

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Coral Gables, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2014

I recently stayed at this hotel on a trip with my family, we stayed in one of the duplexes. A few things 1. Forget about using the restroom privately, the door has no lock and is practically just a fogged glass in which you can pretty much see the inside. Also there was some kind of a bench underneath the... More 

Was this review helpful? Yes 1
Jorge D, Manager at Petit Palace Embassy, responded to this review

Dear Natasha, Thank you for your objective review, it does help us to get to know our hotel from the guests perspective and hopefully we can correct any errors. We will work on your comments to improve our facilities. Thank you for your confidence and we hope to see you soon. Best regards, Jorge del Rio Director / General Manager More 

18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2014

I stayed with my family for a weekend. The staff was so nice with us, offering us a stroller for our second child. The Hotel is located in a wonderful quarter, near the center and full of shops around.

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Oldham, United Kingdom
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel staff could not be more pleasant and efficient. The breakfast is great. The rooms spotless. However, the bedroom was very small for wheelchair user and no seat in the shower which meant using the seat from the bedroom. Wheelchair did not go up the side of the bed. Bedside cabinets very low down which were difficult to access... More 

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Luxembourg City, Luxembourg
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

Was here for business but had a bit of time (unusual) and this hotel was ideal. Very clean, all the necessary stuff, free wifi and close in the centre (I love Hard Rock Cafe and was 1 street away!!!) Good value in a big city in summer.....recommend

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Madrid, Spain
Top Contributor
84 reviews 84 reviews
80 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 17, 2014

A pretty good hotel. Decent price, modern, well located in the shopping district and not far from main attractions. Service was good and all in all I have no complaints about this hotel. A good deal for Madrid.

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Cleveland, OH
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

As everyone has already stated, this location is fabulous. When you enter your room, you are impressed by the modern, high fashion appearance of the room. However, you soon realize that the room must have been designed by someone who has never actually stayed in a hotel! There are no drawers, only a few shelves, and no hooks or ledges... More 

Was this review helpful? Yes 1
Antwerp, Belgium
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 13, 2014

09/06/14 - 11/09/14 Room n° 316 - €140/night inc breakfast The location of this hotel is excellent: very central in a nice neighborhood, lots of nice shops, close to the Metro and many bus stops. A public underground parking at the front door (that is, the entrance lift from the sidewalk). The hotel is located in a traditional old building,... More 

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2014

Stayed at the Petit Palace Embassy for two nights. First of all, the location of the hotel was really convenient, close to all the shopping areas. Also, there is a underground stop close to the hotel where you can take to all the popular sights. The rooms were modern, well organized and very clean. The service was really good and... More 

Was this review helpful? Yes 1
Clevedon, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

Hard to review, because it's a bit like finding a Travelodge in Bond Street. What should one expect, when staying in a modest hotel in a posh location? The rooms are perhaps a little too basic - no drawers, for example, but it's quiet, clean and with a comfortable bed. If you need somewhere central to sleep, with no other... More 

Was this review helpful? Yes 2
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Additional Information about Petit Palace Embassy

Address: C/ Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Embassy 4*
Number of rooms: 75
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Also Known As:
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
Hotel Style:
#121 Luxury Hotel in Madrid

278 photos of this hotel

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Amenities (26)
Duplex (31)
High-Tech Room (38)
Restaurants and Bars (34)
Superior Room (24)
Superior Room with Balcony (25)
Superior Room with Jacuzzi (16)
The Hotel (46)

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Room/suite (6)
Hotel & grounds (3)
Business center/function rooms (3)
Family/play areas (2)
Bathroom (1)
Dining (1)
Other (4)
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