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All 458 Madrid hotels

Petit Palace Embassy

4.0 of 5 Hotel   |   C/ Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
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Ranked #274 of 458 Hotels in Madrid
A recent review
5 of 5 stars reviewed 2 weeks ago
Awanna Sevilla
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144 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with my family for a weekend. The staff was so nice with us, offering us a stroller for our second child. The Hotel is located in a wonderful quarter, near the center and full of shops around.

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Oldham, United Kingdom
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel staff could not be more pleasant and efficient. The breakfast is great. The rooms spotless. However, the bedroom was very small for wheelchair user and no seat in the shower which meant using the seat from the bedroom. Wheelchair did not go up the side of the bed. Bedside cabinets very low down which were difficult to access... More

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Luxembourg City, Luxembourg
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

Was here for business but had a bit of time (unusual) and this hotel was ideal. Very clean, all the necessary stuff, free wifi and close in the centre (I love Hard Rock Cafe and was 1 street away!!!) Good value in a big city in summer.....recommend

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Madrid, Spain
Top Contributor
81 reviews 81 reviews
78 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 17, 2014

A pretty good hotel. Decent price, modern, well located in the shopping district and not far from main attractions. Service was good and all in all I have no complaints about this hotel. A good deal for Madrid.

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Cleveland, OH
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

As everyone has already stated, this location is fabulous. When you enter your room, you are impressed by the modern, high fashion appearance of the room. However, you soon realize that the room must have been designed by someone who has never actually stayed in a hotel! There are no drawers, only a few shelves, and no hooks or ledges... More

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Antwerp, Belgium
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2014

09/06/14 - 11/09/14 Room n° 316 - €140/night inc breakfast The location of this hotel is excellent: very central in a nice neighborhood, lots of nice shops, close to the Metro and many bus stops. A public underground parking at the front door (that is, the entrance lift from the sidewalk). The hotel is located in a traditional old building,... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2014

Stayed at the Petit Palace Embassy for two nights. First of all, the location of the hotel was really convenient, close to all the shopping areas. Also, there is a underground stop close to the hotel where you can take to all the popular sights. The rooms were modern, well organized and very clean. The service was really good and... More

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Clevedon, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

Hard to review, because it's a bit like finding a Travelodge in Bond Street. What should one expect, when staying in a modest hotel in a posh location? The rooms are perhaps a little too basic - no drawers, for example, but it's quiet, clean and with a comfortable bed. If you need somewhere central to sleep, with no other... More

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 22, 2014

Stayed in Petit Palace for one night for business. The location is very good for business and shopping and the hotel is good value for money. Wifi (free) working very well in my room. Though I booked a single room I got a room sleeping 5! Unfortunatley none of the beds was comfortable, mattresses were so hard that my shoulder... More

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Eri_Martinez_Varela, Online sales department at Petit Palace Embassy, responded to this review

Dear guest, Thank you very much for your feedback. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s complaints always with the aim of improving. We apologize for any inconvenience that you might have experienced as a result.... More

4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 15, 2013

This hotel is very convenient for most attractions as they can be reached on foot and the nearest Metro station is only a two minute walk away, it is also surrounded by fantastic shops from the very best in designer labels to the more reasonably priced. Regarding the actual stay, I don't think I have ever slept so well away... More

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Victoria G, Online sales department at Petit Palace Embassy, responded to this review

Dear guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services. Hope to see you again... More

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Additional Information about Petit Palace Embassy

Address: C/ Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Embassy 4*
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Also Known As:
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid

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