Unbelievable ! SHAME ON THEM ... Very bad behavor , really bad situation in the small room , i couldn't stay even for one hour in there !!! NOT cleaned room ! Unhelpful stuff, verey small and they did'nt offer even those i had already paid for, such as ... HEAT , HOT WATER, TELEPHONE, TV , BALCONY. THEY ARE... more

My husband and I stayed at the Hostal Fontana for 3 nights at the beginning of October. The hostal is on the first floor of the building, we found the staff to be friendly and helpful. They helped us book our return taxi back to the airport and let my husband borrow their iron. The room was small but clean,... more

Staff really unhelpful. Disgusting bathrooms. And I mean disgusting! more

After the reading the reviews i was a bti aprehensive on what to expect. The hostal was easy to find and we were greeted with a friendly, English speaking member of staff. Our rooms were small but equipped with everthing you would expect from a hostal. The sheets were changed everyday and the air conditioning was a god-send. There was... more

- Staff doens't speak english - Unfriendly staff - Breakfast was no breakfast, just a small dry biscuit with some coffee (if you lucky to have some...) - there was one table for breakfast which you have to share with others... - Situated in an area with adult shops and prostituation, beware of your wallets etc. also a lot of... more

Hostal La Fontana is just off the Gran Via, and very close to the Gran Via subway station. It is, however, on the edge of a slightly seedy district, and I was a bit nervous about walking too and from the hostel at nighttime. The accommodation was on the 2nd floor, and the lift rarely worked. This can be a... more

Location fantastic! Centrally located, right across the street from an Adult Bookstore and hooker alley. Their website gave you the impression that the entire building was the hostel, and the lovely lobby would be cozy and inviting. The lobby's only use was as a walk through to the stairs & lift. And the beautiful fountain courtyard, locked behind glass doors,... more

We were actually looking forward to the Fontana as the pictures on the website looked so nice. Wow, what a shock. Always remember to SEE the room first. It was not much more than a hallway for the room with a sagging bed, torn towels, a shower stall so small if you turned around you truned off the water. You... more

....just got home after three nights in Madrid. Don't hesitate to take the Metro from the airport, its clean, frequent, tickets cheap (1 euro for one journey), ticket machines in English, easy to navigate. La Fontana Hostal is clean, smallish rooms, TINY ensuite shower room. Friendly staff, open 24 hours a day, they were happy to look after our bag... more