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Hotel Nuevo Madrid

4.0 of 5 Calle de Bausa 25-27, 28033 Madrid, Spain
#248 of 458 Hotels in Madrid
210 Reviews 3.5 of 5 stars
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Hotel Nuevo Madrid
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210 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

I am currently staying at hotel Nuevo Madrid. This is the worst hotel that I have stayed in eleven years of corporate life. Hotel staff is super impolite. Indecent and. Frustrated to the core. They hate what they are doing and from reception to bar to house keeping these are the worst people I have met. One is more rude... More

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Sofia, Bulgaria
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is suitable for business meetings. The service is very good, the staff is smiling and friendly. But the hotel is not near the city center. There are metro and public transport nearby. The restaurant is very good, the food is delicious and varied.

Was this review helpful? Yes 1
Top Contributor
190 reviews 190 reviews
179 hotel reviews
143 helpful votes 143 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is located in the North of Madrid, 20 minutes from the airport and far away from the centre of town. Exactly it is the middle of residential area. Nothing to see or do. The hotel looks modern but the single rooms are terrible old fashioned. A very small room with a very narrow single bed and a tiny... More

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NuevoMadridHotel, Dpto de Reservas at Hotel Nuevo Madrid, responded to this review

Dear JAEMH, Thank you for your words about our hotel, and we are very sorry your experience with us was not satisfactory. Please note all our rooms are cleaned daily, and all our front desk employees speak English. Regards. More

18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spent a couple of night at the Hotel Nuevo during a business trip. The room was big enough and comfortable, clean and the bed was fine. Price was excellent (we had special company rates) but also the regular price make it affordable for family trips. It is a little out of the city centre, but just a few minutes... More

Was this review helpful? Yes 2
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

I was pleasantly surprised when I checked in this hotel. For the price, it offers good value for money. The rooms are clean and quiet, although a bit small. The beds are big and quiet comfortable. Bathrooms are very basic though. Breakfast comes with the room and selection is good. Being from Asia, I'm used to breakfast being ready by... More

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1 review
4 of 5 stars Reviewed June 28, 2014

Very good hotel and excellent value not in city but only a short 14 euro taxi ride definitely stay there again Good food if you don't want to go out friendly and helpful staff facilities are good (basic gym and spa)

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Madrid, Spain
1 review
1 of 5 stars Reviewed June 10, 2014

A horrible night, which ended in us leaving the Hotel, tired, upset and feeling very badly treated. Before dinner we informed reception that the air conditioning wasn't working (a necessity in Madrid in June) and that we would like it either to be fixed or to move to another room on our return. When we returned, the horribly rude woman... More

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NuevoMadridHotel, Dpto de reservas at Hotel Nuevo Madrid, responded to this review

Dear guest, We are sorry to hear that you did not have a pleasant stay with us. Please note that when booking a double room, it is clearly specified that it can either be with a King/Queen sized bed or two twins. The hotel (as many others) cannot confirm or guarantee a specific bed type until check-in, even though we... More

Pittsford, New York, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

A nice hotel, but far from the center of Madrid. The rooms were nice, but mine was noisy as it faced a major motorway. The bar area was nice. Breafast was adequate. Their laundry rates were extremely high.

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 24, 2014

We booked this hotel as part of a package to see Real Madrid play. While it was OK for visiting the Bernabeu it was too far outside the city for us. We ate dinner in the hotel on two of the nights. Service was good-very friendly and efficient. The food was delicious and filled a gap. Breakfast was varied and... More

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Johannesburg, South Africa
Top Contributor
57 reviews 57 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 24, 2014

The Hotel is far from the center, close to the highway 10 minutes from the Airport. Decent Hotel, standard rooms and nice breakfast. I would only recommend this hotel if you have transport as it's far from the subway.

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Additional Information about Hotel Nuevo Madrid

Address: Calle de Bausa 25-27, 28033 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Nuevo Madrid 4*
Number of rooms: 226
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