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Hotel Nuevo Madrid

Calle de Bausa 25-27, 28033 Madrid, Spain
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Hotel Nuevo Madrid
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At a glance

66%
Positive reviews?
KEY AMENITIES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
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Hotel Nuevo Madrid
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    349 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (14)
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    • All months
      (349)
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      (107)
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    London, United Kingdom
    1 review
    2 of 5 stars Reviewed 2 weeks ago

    Bedroom had stale toilet air coming in the through the air conditioning. When I asked to change rooms, no offer of help to move my kit, or even an apology. I ordered dinner in the bar area - main course arrived cold - only the edges of the meal were warm - the middle was freezing cold. They removed the... More 

    Review collected in partnership with this hotel

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    West Sussex, United Kingdom
    Level Contributor
    36 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    I only spent one evening at the hotel so I cannot comment on all facilities but for anybody travelling here on business, for just over €50 for a room you cannot complain. Rooms were comfortable and well appointed. I cannot comment on breakfast as I missed it :-) Overall I would say that this is a good location for business... More 

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    Elgin, United Kingdom
    Level Contributor
    25 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    We stayed for nine nights. The staff, especially the bar/restaurant were excellent. We had no problem with road noise, either in our room or in the bar area. We have mobility problems but could still comfortably walk to the railway and metro stations. There are a number of eating and drinking establishments within the hotel if you need a change.... More 

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    Barking
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    This is an amazing 4 star hotel, very clean and attention to detail. My only issue was we were not close to the city centre but it's a train journey away and cabs are outside the hotel 24hrs a day at a fair price. Overall an amazing place to stay.

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    4 of 5 stars Reviewed 5 weeks ago

    Only problem was too far from everything. Metro, city and attractions had to walk fair distance to train and then probably 20 to 30 minutes to city. Staff mostly friendly, not very good English though. Bar served nice meals. Breakfast was about average. Overall hotel itself very nice.

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    Buckinghamshire
    Level Contributor
    33 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    4 of 5 stars Reviewed June 29, 2015

    A very large hotel , with good secure under hotel parking. Reception is a very large atrium , the reception staff are excellent , very helpfull, and very effecient, it took only a minute to check out. Hotel itself is clean , the rooms are well air conditioned, the brekfast excellent . The only couple of slight negatives was that... More 

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    Riyadh, Saudi Arabia
    Level Contributor
    107 reviews
    76 hotel reviews
    common_n_hotel_reviews_1bd8 138 helpful votes
    3 of 5 stars Reviewed June 24, 2015

    I stayed 2 nights in this hotel. On the whole, the service is good, the room is clean (but not the corridor...), the breakfast is good. The hotel is well located for this business area (20mn walk from the metro, 20mn drive from airport). Gym is very small. Wifi is free. And good network. The food at restaurant in the... More 

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    Level Contributor
    35 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed April 26, 2015

    The hotel forfilled my expectations. Modern complex and spacey rooms. Reception very efective and quick, bar staff friendly, good shuttle service to the airport. no other facilities used. I voted "very good" because personally I think it is better than normal because of price-quality relation, and TA doesn't give the possibility to vote "just good"

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    Santa Cruz de Tenerife, Spain
    1 review
    3 of 5 stars Reviewed April 20, 2015

    we went for 2days with kids we booked 2 rooms , 1 room have good condition and second have problem with aircondition was not working that have only heat on not giving cooling we suffered hot weather in room yes but the rest all ok they have transfer service for city but its only for a weekend and we didint... More 

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    NuevoMadridHotel, Bookings Manager at Hotel Nuevo Madrid, responded to this review

    Dear client, Thank you for your comments, please in next stay contact with the reception desk if you have any problem with the Air Conditioning, we will try to solve the problem inmediatly. Best regards. More 

    Brussels, Belgium
    Level Contributor
    25 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed March 24, 2015

    Rooms clean and spacious. Food was excellent. 15 min walk to metro. Metro is so cheap compared to London. 1.50 Euro for a journey. Down sides No tea coffee in room. No shuttle bus service to and from airport. Fixed price taxi from Amigo taxis book inside airport. 21 Euro. All rooms are in close proximity to the lifts. Ideal... More 

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