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All 457 Madrid hotels

Lusso Infantas

4.0 of 5 Hotel   |   Calle Infantas 29, 28004 Madrid, Spain
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87%
Ranked #71 of 457 hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
RobBrowW Wellington, New Zealand
  • Reviews (560)
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560 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Wellington, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed three nights for intensive sightseeing in Madrid. The hotel was a very convenient place at a very reasonable cost for doing this. The room was quiet and spacious enough for us. The hotel was on a backstreet just a short walk from Gran Via with plenty of convenient cafes and restaurants.

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Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great location- could walk everywhere. Very helpful staff. Great meals - be sure to mention TA and book through hotel web site for nice free daily breakfast. We booked the tasting menu for the night we arrived and couldn't have been happier. Very nice relaxed delicious meal and unexpected wine refills for single 5E house wine charge. Made settling into... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Henley-on-Thames, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

A 5 minute walk from the Banco metro station on a one way street, set one block back from the Gran Via. Breakfast is server from 7.30am to 10.30 am and includes; tea, coffee, fresh juices, meats, pastries, cakes, yoghurts, breads and toasts, fresh fruit and cheeses. Large bathroom, clean and plenty of hot water. We had twin beds pushed... More

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer: We want to thank you to have the time in writing this review of the Hotel. We are glad that everything was right in your stay with us and that our room was perfect and you liked it. We are sorry if one of you found the bed to hard, our mattresses were buy 3 years ago, so... More

Goteed1
Top Contributor
113 reviews 113 reviews
95 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed here twice during a recent visit to Spain. Once in the superior room and once in the regular room. Both stays were close to perfect. The Superior room was pretty big, I asked for a corner room and got a room with 4 HUGE windows all with balconies. Rooms are updated to a classic finish, bathrooms look pretty brand... More

Was this review helpful? Yes 2
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer, First at all we want to thank you for such an amazing review of us and the Hotel. We are so glad that your stay with us the two times was great and you enjoyed both of the stays. All of our rooms have all the facilities you can need, but our superior rooms have this little thing... More

Krakow, Poland
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 25, 2014

Okradli nas tam ;-(...a poza tym (jeśli tak można powiedzieć) to hotel jest dobry. Very good location-Gran Via.Beautiful citi.There are small streets (not clean) but with the lokal atmospheer bars near the hotel.The room was good- rather big and clean but VERY DARK! I don't know if have they light rooms at all-the bullding is old.Air condition is Ok and... More

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hotelinfantas, Manager at Lusso Infantas, responded to this review

Dear guest, It is very common to blame the maids when something is lost during a stay in a hotel. As common as unfair. It happens in all hotels and fairly regular basis, then many customers call apologizing because they were wrong and had found what they initially thought they had lost. Others do not call because the charge was... More

Dublin, Ireland
Contributor
14 reviews 14 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 20, 2014

I recommend this hotel and will definitely return. Its well located in the city centre just off Gran Via. The breakfast was very good, extremely friendly staff, very clean and modern, great very large marble bathroom and comfy bed. The only downside we found is that the bedroom window is facing a wall in the centre of the building so... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear costumer, First of all we want to thank you for choose our Hotel for your stay in Madrid. The hotel counts with room facing to the street and also to the centre of the building. The rooms facing to the centre of the building are very quiet and a lot of people require it. We always recommend to the... More

Los Angeles, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2014

The hotel isn't exactly the Ritz, but it has a great location with a good price. It's about 10 mins walking distance from the Airport Express stop at Cibeles and about a 15 minute walk to the Prado. You can also walk about 15-20 minutes to Plaza Mayor and the Mercado de San Miguel. The hotel offers free wifi but... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, We want to thank you for choose our Hotel for your stay in Madrid; it is such as honor be part of your trip in Europe. Our rooms have all the facilities that you can need for your stay, in spite of that we inform you that the Hotel have 2 irons and 1 board that everyone can... More

Lebec
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

The hotel is both close to old center and to the local scene of nightlife. The staff were friendly and helpful. We had a good time staying at the hotel. One thing I noticed is that we requested wake up call, and ended up not hearing the phone ringing in our room, instead of hearing the neighbor phone ringing. Despite... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller; First at all we want to thank you for such an amazing rate for us. It is a great that your stay with us was as you expect. We are so sorry for the mistake in your wake up call, but despite for this thing we are glad that you enjoy the Hotel and the city as well.... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2014

Nice Rooms. The hotel is in walking distance to food, spirits, coffee, train, access, and some nightlife. I would certainly re-visit again. The front desk staff was extremely vibrant and helpful. Especially (Christian?) the daytime attendant. He offered a lot of great assistance and insight.

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Lusso Hotel Infantas. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. Best Regards David Cachavera More

Segovia, Spain
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2014

Although this hotel is classed as four star the treatment you receive is above and beyond any other four star hotel and the majority of five star hotels I have stayed in. Each member of staff does everything they can to make your stay pleasant and trouble free. It really is a nice change to find a hotel in the... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for your nice remark about the hotel, we appreciate it. I will transfer your opinion to the entire staff of the hotel. Remarks as yours encourage us to give the best of ourselves for our guests. Thank you for your words about the hotel location. We are on the centre but it is a... More

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Additional Information about Lusso Infantas

Address: Calle Infantas 29, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lusso Infantas 4*
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Also Known As:
Lusso Infantas Hotel Madrid

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#50 Luxury Hotel in Madrid #56 Romantic Hotel in Madrid #61 Family Hotel in Madrid #71 Spa Hotel in Madrid #92 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Hotel Lusso Infantas is a 4 star hotel in central Madrid whose building is protected by World Heritage Community of Madrid for its architectural value.Lusso Infantas 40 rooms (32 standard and 8 superiors), which has achieved a great balance between the original structural elements and the comforts and technologies of our time.Located in the historic center of Madrid in Chueca just in the edge a few meters from Gran Via and very close to cultural, commercial and financial center delimited by Alcalá Street, Paseo de Recoletos and Paseo Catellana make our situation very suitable for both business guests and for the cultural tourist.We offer free Wi-Fi in all areas and restaurant recommended by the Michelin Guide (Ex libris), 24 hours room service, choice of pillows, amenities in the room are some of the services we have at Lusso Infantas. ... more   less 
Number of rooms
1

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