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Lusso Infantas

4.0 of 5 Calle Infantas 29, 28004 Madrid, Spain
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Certificate of Excellence 2014
Lusso Infantas
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593 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nicosia, Cyprus
1 review
5 of 5 stars Reviewed 1 week ago

I availed of the services of the Hotel Lusso Infantas in October 2014 Ideally situated centrally it combines an aura of old world luxury with modern amenities Spacious spotless rooms -friendly professional attitude of the staff -high class catering Will be surely back next autumn

Review collected in partnership with this hotel

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: - Great, central location that's pretty quiet considering it's just off Gran Via - Lots of good eateries nearby, and a Starbucks right across the street - Professional and competent staff - Good selection of toiletries in a modern bathroom - Heavy curtains - Strong (free) wifi Cons: - Doesn't seem to be a fan in the bathroom, so... More

Was this review helpful? Yes 1
madrid
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excelente place to stay if you value central location and good service. Staff friendly and efficient, and the room clean. all the facilities you'd expect of a 4 star hotel. Metro station, shops and Plaza Mayor near Hotel.

Was this review helpful? Yes 2
Dunstable, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is situated just off Gran Via, near to the shops and Plaza Mayor but not right on top of them. Ideal location for us. The room was on the functional side but clean with an up to date bathroom and all the facilities you'd expect of a 4 star hotel. The staff were very good and helpful. We... More

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer: We appreciate your words, it is very important for us knowing you are happy about your days in the hotel because we do the best for it. Currently we are making some changes in order to improve our rooms but we are glad to know you liked the room an all the facilities. The staff appreciates your words... More

Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 21, 2014

The hotel is located really centrally and within 5mins walking distance to everything or the metro if you want to travel a little further out of the centre of the city. The rooms are a good size and are cleaned daily. The beds are a little on the hard side and the street outside was a little noisy. But other... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer: We are glad to read what you wrote about our hotel. The closer distances from the hotel to any place of the center is something our customers really like. Despite the hotel is located in the downtown, usually there is not too noisy, also the rooms are soundproofed. We appreciate your opinion about our friendly and helpful staff,... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 13, 2014

This hotel is in a great location - walking distance from the centre of the Cheuca district with lots of restaurants, bars, shops but in a very quiet street. Also close to two metro stops and attractions like the Prado. The staff were very friendly and efficient, and the room spotlessly clean. The only negative was the hard bed. Do... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest: We want to thank you for writing your opinion about our hotel, we are happy to know you liked some aspects like our location, cleanliness and about our staff, we work in order to make the travellers feeling the best way. Our rooms have a soundproof system recently update, but we all cannot forget this location is one... More

Dhahran, Saudi Arabia
Contributor
13 reviews 13 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

What I liked the most in this hotel was its location. It is just in the city center but at the same time not in the big boulevard (quiet rooms). We stayed for two nights me and my husband. The staff was very nice and helpful. I liked the breakfast even not much varieties but very tasty.

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the nice remark you have written about the hotel, we appreciate it. The hotel is located in Chueca District one of the most fashionable District in Madrid. The street where we are is a very quiet street and all the rooms are recently soundproofing. We hope to see you very soon Best regards... More

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014

My husband and our 5 year old daughter stayed here on our trip to Spain and loved it! The hotel is in a prime location close to the shops, great restaurants and public transportation. It is tucked away so you are not in an overly crowded tourist area, but close enough to everything that getting around is quite easy. Plus... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear family, First of all thank you very much for sharing your experience in the hotel with all the travellers in Tripadvisor, we appreciate it. We are very happy knowing that you and your family enjoyed the visit to Madrid this is the most important for us. We hope to see you very soon and thank you for your great... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

I loved the architecture and the location. It is an old building but well maintained; it is in the heart of the city, very near of the tube station. It is a small place where I felt at home: I really appreciated the personalized service. And having free wi-fi was a major asset It is a good hotel which deserves... More

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Firstly i want to thank you the nice remark you have shared with all the travellers in Tripadvisor. I love to listen when you say “I felt at home” this is our principal target this remark make us the happiest staff, believe me. Thank you very much for your comments about the location, and the value for money... More

Newport
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 12, 2014

Good location for airport connection, Gran Via and museums, great room/bathroom and received free breakfast by booking via Trip Advisor and mentioning their breakfast offer in my booking email. We had room 104, a superior double which was very spacious and great double walk-in shower. That's where the positives end. The mattress was ridiculously hard! We did ask if there... More

Was this review helpful? Yes 3
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, Firstly we want to say you that we are very distressed because the hotel didn’t cover your expectations, we are sorry. Thank you very much for all the nice aspects you share with the travellers. The superior rooms are very spacious, the location of the hotel is very central and it is very good connecting with the airport…... More

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Additional Information about Lusso Infantas

Address: Calle Infantas 29, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lusso Infantas 4*
Number of rooms: 1
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Also Known As:
Lusso Infantas Hotel Madrid

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