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Lusso Infantas

4.0 of 5 Calle Infantas 29, 28004 Madrid, Spain
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Certificate of Excellence 2014
Lusso Infantas
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Lusso Infantas
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621 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overall very nice experience from check-in to check -out. The hotel is in a prime location close to the shops, great restaurants, public transport and nightlife. The room was very clean. A big gracias to the staff for an amazing visit. I will come back for sure asap!!! Would recommend to all my friends and family.

Was this review helpful? Yes
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for sharing your experience in our hotel with the readers in Tripadvisor. We are very happy because you enjoyed your visit to Madrid and also because the hotel covered all your expectations. Thank you for the recommendation you have made to all your friends and family, I hope to see you with all of... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at Lusso during the new years week. We chose the hotell for its good location and great tripadvisor reviews. We intentionally paid a little more, and expected to get a little more. There were a lot of good things, but overall experience was dissapointing. First the good. 1. The location is excellent. It's just of the Gran Via,... More 

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Joonas, First of all thank you very much for the remark you have shared with all the travellers in tripadvisor, we appreciate. We are very sorry because your experience in our hotel was not enjoyable. Thank you very much for the nice words about the room size and the cleaning. The entire hotel is no smoking area, we have... More 

Ohio
Contributor
19 reviews 19 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 28, 2014

We found this charming hotel through a discount site and got lucky with the location just off Cibeles Plaza, midway between the museums and the Puerto del Sol, walking distance to everything we wanted to visit. It was in a quiet zone behind Gran Via, with a Starbucks kitty corner across the street. Took the airport express late at night... More 

Was this review helpful? Yes
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, First of all thank you very much for the time you have spent to share your experience in our hotel with all the travellers, we appreciate it. We think that the best option to go to or from the airport is the express bus. It stops in Cibeles Square just 7 minutes far from the hotel. It costs... More 

Nicosia, Cyprus
1 review
5 of 5 stars Reviewed November 15, 2014

I availed of the services of the Hotel Lusso Infantas in October 2014 Ideally situated centrally it combines an aura of old world luxury with modern amenities Spacious spotless rooms -friendly professional attitude of the staff -high class catering Will be surely back next autumn

Review collected in partnership with this hotel

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, We are glad to read that the hotel had covered all your expectations. Thank you very much for the nice remark you have shared with all the travellers in tripadvisor, we appreciate. The hotel has two different kinds of rooms, standards and superiors. The standards have very good size and all the facilities you need but for only... More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2014

Pros: - Great, central location that's pretty quiet considering it's just off Gran Via - Lots of good eateries nearby, and a Starbucks right across the street - Professional and competent staff - Good selection of toiletries in a modern bathroom - Heavy curtains - Strong (free) wifi Cons: - Doesn't seem to be a fan in the bathroom, so... More 

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, Thank you very much for the nice remark you have wrote about the hotel, we appreciate it. We take note about the fan in the bathroom and especially the lights in the room I suppose that this last issue is easier to correct it. Best regards David Cachavera More 

madrid
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

Excelente place to stay if you value central location and good service. Staff friendly and efficient, and the room clean. all the facilities you'd expect of a 4 star hotel. Metro station, shops and Plaza Mayor near Hotel.

Was this review helpful? Yes 2
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for sharing your experience in our hotel with all the readers in Tripadvisor. The hotel location is perfect if you are coming to visit the City. The hotel is very near to Banco de España metro stop and from here you can walk to all the main touristic places like Prado Museum, Plaza Mayor,... More 

Dunstable, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

The hotel is situated just off Gran Via, near to the shops and Plaza Mayor but not right on top of them. Ideal location for us. The room was on the functional side but clean with an up to date bathroom and all the facilities you'd expect of a 4 star hotel. The staff were very good and helpful. We... More 

Was this review helpful? Yes 1
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer: We appreciate your words, it is very important for us knowing you are happy about your days in the hotel because we do the best for it. Currently we are making some changes in order to improve our rooms but we are glad to know you liked the room an all the facilities. The staff appreciates your words... More 

Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 21, 2014

The hotel is located really centrally and within 5mins walking distance to everything or the metro if you want to travel a little further out of the centre of the city. The rooms are a good size and are cleaned daily. The beds are a little on the hard side and the street outside was a little noisy. But other... More 

Was this review helpful? Yes
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear customer: We are glad to read what you wrote about our hotel. The closer distances from the hotel to any place of the center is something our customers really like. Despite the hotel is located in the downtown, usually there is not too noisy, also the rooms are soundproofed. We appreciate your opinion about our friendly and helpful staff,... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 13, 2014

This hotel is in a great location - walking distance from the centre of the Cheuca district with lots of restaurants, bars, shops but in a very quiet street. Also close to two metro stops and attractions like the Prado. The staff were very friendly and efficient, and the room spotlessly clean. The only negative was the hard bed. Do... More 

Was this review helpful? Yes
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest: We want to thank you for writing your opinion about our hotel, we are happy to know you liked some aspects like our location, cleanliness and about our staff, we work in order to make the travellers feeling the best way. Our rooms have a soundproof system recently update, but we all cannot forget this location is one... More 

Dhahran, Saudi Arabia
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

What I liked the most in this hotel was its location. It is just in the city center but at the same time not in the big boulevard (quiet rooms). We stayed for two nights me and my husband. The staff was very nice and helpful. I liked the breakfast even not much varieties but very tasty.

Was this review helpful? Yes
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the nice remark you have written about the hotel, we appreciate it. The hotel is located in Chueca District one of the most fashionable District in Madrid. The street where we are is a very quiet street and all the rooms are recently soundproofing. We hope to see you very soon Best regards... More 

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Additional Information about Lusso Infantas

Address: Calle Infantas 29, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lusso Infantas 4*
Number of rooms: 1
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Also Known As:
Lusso Infantas Hotel Madrid
Hotel Style:
#48 Family Hotel in Madrid
#55 Luxury Hotel in Madrid
#76 Romantic Hotel in Madrid
#81 Business Hotel in Madrid

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