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Lusso Infantas

#76 of 446 Hotels in Madrid
Certificate of Excellence
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Calle Infantas 29, 28004 Madrid, Spain
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Lusso Infantas
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776 Reviews from our TripAdvisor Community

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

In the Chueca district near several restaurants, museums, art galleries and sites. The quality of the staff is their best attribute. Just super friendly and helpful. Really helped us to make reservations and choose which cultural sites we wanted to visit.The level of cleanliness was a welcome surprise for such great prices. The decor will be too dated for some,... More 

Helpful?
Thank Wenzy T
Community of Madrid, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would have to say even though the hotel facilities really need an upgrade and the size of the room is fairly small compare to others 4 star hotels in the world but the cleanliness and the staff attitude towards the customer (Ms Paula in particular) really add up to it. Thank you Paula for making my business trip very... More 

Helpful?
1 Thank robert a
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Guest, First of all we would like to thank you for the nice remark you have share about the hotel. We always specially appreciate the remarks about the hotel staff; we know that they are best value we offer. Thank you for all you write about Paula. The hotel has 40 rooms, 32 rooms are standards and 8 rooms... More 

Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 6 nights mid January and thoroughly enjoyed our experience at Lusso Infantas. Its centrally located so it makes exploring by foot easy to do and the neighborhood that it is in felt very safe and not too loud at night. All of the front desk staff also were very friendly and helped us with any questions... More 

Helpful?
Thank lsterling116
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Guest, First of al we would like to thank your for such a detailed review. We do really appreciate the time guests spend after their stay in rating and reviewing their experience with us. It is a valuable tool for improvement and control. We can see you discovered how good the Hotel Location in the city of Madrid is.... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

I researched most of the hotels in Madrid area and finally decided to book a room at Lusso Infantas. Staff at the hotel are very accommodating, attentive and resourceful. The location is close to tourist attractions, you can walk or take the nearby train. We did a lot of walking in the morning and late at night and found the... More 

Helpful?
1 Thank RECosmetics
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Guest, We would like to thank you for your rate and review. The feed back we obtain from it, is a valuable tool for improvement. We would also like to apologies for any inconvenience you had with the shower, we can not prevent all issues from happening, but we work hard to solve them as promptly as possible, so... More 

Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 6, 2016

I stayed here for three nights in December. The location is great--my boyfriend and I were easily able to walk to many museums and restaurants/bars. The service there was also fantastic. The front desk was able to help us with all our needs, from helping us buy train tickets to Barcelona, to calling a taxi for us when we were... More 

Helpful?
Thank Sarah M
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, We will like to thank for your rate and review, we do really appreciate that you took a moment after your stay to share your thought about your stay. Thanks for all the positive aspects you have mentioned about the hotel and your stay. As you wrote at the front desk you can buy entrances, tickets of many... More 

Phoenix, Arizona
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2015

Lusso Infantas is a nice hotel in a very good location to walk to many Madrid attractions. The hotel is older, but is very well kept up and the rooms are clean and neat. There is a very nice breakfast if you include that in your stay and the hotel restaurant is very nice. There is a laundry directly across... More 

Review collected in partnership with this hotel

Helpful?
Thank lowellpetrie
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Guest First of all we would like to thank you for rating and reviewing Lusso Infantas after your stay. It is great the read that you discovered how good our location is regarding tourism and services you can find with in a walk able distance. All you mentioned about room and services at the hotel and restaurant gives credit... More 

Malaga, Spain
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 11, 2015

We have stayed now in this hotel many times and wouldn't go anywhere else . Each year when we go to Madrid this is our stop , the situation is perfectly set in central Madrid . Easy access on foot to all landmarks , restaurants / bars . They have an agreement with a car park close by which is... More 

Helpful?
Thank lesbaird
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveler, It is really great to receive such a positive review, and is a huge motivational boost to our team to keep working hard to deliver the accommodation services while adding it value and doing our guests visits to Madrid as good as possible. As you mentioned, the agreement with the nearby parking is a great option if you... More 

London, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

My husband and I stayed here for a long weekend. The good points were it was clean, good location for seeing madrid, the food in the bar was lovely the room service not so much but the staff on the whole were polite and friendly. The room it self was great but cold and it was very hard to get... More 

Helpful?
Thank georgina r
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveler First of all we will like to thank you for such a detailed review. Is through these reviews how we can really focus on improving the aspects of our services that our guests demand. Regarding your specific review we would like to apologize if you had any inconvenient with the heating and noise in the room. Not as... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 8, 2015 via mobile

My friends and I just spent a night a the hotel, after we've been let down by the hostel we booked online, so we turned up at Lusso around 00.30. The guy at the reception was very kind and helpful, he gave us a good discount for the rooms and a discount voucher for the breakfast as well. Really pleased... More 

Helpful?
Thank Andra M
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveler, First of all thank you for your review! We really hope that despite the hostel issue, your visits to Madrid, was great. We are really happy to hear that you and your friends felt welcome by our front desk staff, we know that first’s impression count. About the location as you have mentioned we are really lucky that... More 

Deia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 29, 2015

We enjoyed the 1 nights stay in this Hotel. Great location, nice staff and the room was just perfect and comfy with all the amenities what you need. We had no dining experience, but it did look good. Near by there are plenty restaurants. Will be back again..and Thank you!

Helpful?
Thank Kriszto
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear guest, First of all we want to thank you for the time you have spent to share your experience in our hotel and also thank you for the great rate you have given us. We also think that the hotel offers quiet and comfy rooms with all the amenities our guest will need. Around the hotel you will find... More 

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
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