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All 456 Madrid hotels

Lusso Infantas

4.0 of 5 Hotel   |   Calle Infantas 29, 28004 Madrid, Spain
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Lusso Infantas
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87%
Ranked #71 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
W M Washington DC, District of Columbia
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533 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Rooms. The hotel is in walking distance to food, spirits, coffee, train, access, and some nightlife. I would certainly re-visit again. The front desk staff was extremely vibrant and helpful. Especially (Christian?) the daytime attendant. He offered a lot of great assistance and insight.

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Segovia, Spain
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2014

Although this hotel is classed as four star the treatment you receive is above and beyond any other four star hotel and the majority of five star hotels I have stayed in. Each member of staff does everything they can to make your stay pleasant and trouble free. It really is a nice change to find a hotel in the... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for your nice remark about the hotel, we appreciate it. I will transfer your opinion to the entire staff of the hotel. Remarks as yours encourage us to give the best of ourselves for our guests. Thank you for your words about the hotel location. We are on the centre but it is a... More

London, United Kingdom
Top Contributor
61 reviews 61 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 27, 2014

Stayed 1 night here with my girlfriend, Great Hotel, 65 GBP , so excellent value Positives - Easy to get to on the 5EUR 24hr airport bus , under 10 minutes walk from Cibeles stop, super easy (late night bus stops at Cibeles, so its also no problem) - Excellent value - Clean, etc - Good wifi - Great Bars... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for sharing your experience in our hotel with all the travellers in Tripadvisor, we appreciate it. As you, we think that the hotel offers a very good location, very complete facilities (thank you for your remark about the wifi connection), and an excellent value for money. It is very easy the way from/to the... More

Istanbul, Turkey
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2014

Location is great , near Gran Via and Puerto del sol, you can find a lot of tapas bars,cafes, restaurants near hotel . You can reach to Atocha train station in 15 min. by walking, You should go to TOLEDO with train for half day trip . Enjoy Madrid...

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Traveller, Thank you for your nice words about the hotel, we appreciate it. Our hotel is very near to Atocha Station. From Madrid you can make half day trips to Toledo, Segovia, el Escorial, Avila… you can arrange a trip from the hotel or you can make it by your own way (we always recommend the second option, if... More

Vienna, Austria
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 7, 2014

We stayed there for one night and really apreciated its central localisation. Very friendly and helpfull staff. Free WiFi. We did not order breakfast ( they give you discount voichers for it at a check-in which allow you to have breakfast for 9€/person). Hotel located on a small street of Gran Via and is really quiet. Good size of a... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for take part of your time to share your experience in our hotel with all the travellers in Tripadvisor. Thank you for your reference about the good size of our rooms, about our staff and about the location of the hotel, we appreciate it. From here it is very easy to go or come... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2014

My son and I stayed at the Lusso Infantas and liked it very much. Several things come to mind: the helpful, courteous reception staff, the wonderful location near the Gran Via and the Prado, the large bathroom, and the cleanliness of the hotel. The tapas bar down the street, El Tigre, is well worth a visit. The ultimate question is... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Travellers, Firstly thank you very much for the nice remark you have written about the hotel, we appreciate it. We are very happy because you enjoyed your visit to Madrid. Thank you for the remark about the cleaning, it is one of the more important aspect for us and we care a lot. Around the hotel you can enjoy... More

San Diego
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2014

We had a wonderful stay here, and I really believe that the location of the hotel added to our enjoyment of Madrid. Everything we wanted to do (except visit the Real Madrid stadium) was in walking distance: All the museums and Puerta del Sol, lots of restaurants and bars. Plus, even though the hotel was centrally located, it was quietly... More

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Travellers, Thank you very much for share your experience in our hotel with all the travellers in tripadvisor. The hotel location is perfect as starting point. From here you can walk to main touristic places. Also the hotel is very well communicated with the public network if you need it. The rooms faced to the courtyard are the quietest... More

london
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2013

firstly i would like to mention how very very disappointed i and my partner are in the stay we have had in your hotel there are many ares to discuss from my experience during the entire stay which was friday 27th until 30 monday december the hotel and the room (202) has no central heating . we brought this to... More

Was this review helpful? Yes 1
Brooklyn, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 18, 2013

Wonderful hotel that is a nice, clean place to stay. It's a great location and has loads of restaurants and bars to walk to if you want to stay close by. Perfect balance of value, location, cleanliness. Would definitely recommend.

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hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for sharing your experience in our hotel with all the visitors. We are very happy because the hotel had covered your expectations. We appreciate that you recommend our hotel. Best regards David Cachavera More

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2013

We canceled the reservation one day before our planned arrival. We had to do this because the flight was canceled due to strike warning and we couldn’t get to Madrid at all. The hotel charged the whole three nights stay as a cancelation fee. We know this is their normal policy but we are very disappointed in hotels inflexibility in... More

Was this review helpful? Yes 2
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Sir, Firstly we want to say you that we are sorry for all inconvenience this situation can cause you. The same day of your arrival we received a phone call from your travel agency to cancel your reservation. The rate you reserved was an early booking and on this kind of rates the cancelation policies are until 15 days... More

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Additional Information about Lusso Infantas

Also Known As:
Lusso Infantas Hotel
Lusso Infantas Hotel Madrid
Address: Calle Infantas 29, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#44 Luxury Hotel in Madrid
#55 Family Hotel in Madrid
#84 Business Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lusso Infantas 4*
Official Description (provided by the hotel):
Hotel Lusso Infantas is a 4 star hotel in central Madrid whose building is protected by World Heritage Community of Madrid for its architectural value.Lusso Infantas 40 rooms (32 standard and 8 superiors), which has achieved a great balance between the original structural elements and the comforts and technologies of our time.Located in the historic center of Madrid in Chueca just in the edge a few meters from Gran Via and very close to cultural, commercial and financial center delimited by Alcalá Street, Paseo de Recoletos and Paseo Catellana make our situation very suitable for both business guests and for the cultural tourist.We offer free Wi-Fi in all areas and restaurant recommended by the Michelin Guide (Ex libris), 24 hours room service, choice of pillows, amenities in the room are some of the services we have at Lusso Infantas. ... more   less 
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