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NH Madrid Sur

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Avd. Ciudad de Barcelona, 113 | Las Adelfas, 28007 Madrid, Spain
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1 room 1 guest
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NH Madrid Sur
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176 Reviews from our TripAdvisor Community

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    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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MILWAUKEE WI
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 7, 2015

Poor location for sightseeing in Madrid; its redeeming feature is that it is close to bus station and Metro stop Vallecas. Hotel is old, drab, in need of a redo. It was a real disappointment and only the first NH hotel we have been disappointed with. Desk people unfriendly, at times watching TV. Only the bathrooms were modern. With all... More 

Was this review helpful? Yes 1
ALEJANDRO A, Director General at NH Madrid Sur, responded to this review

Dear Mr. Vasquez, Thank you very much for taking some time of your valuable time to express your opinion about our Hotel during your recent stay. We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement. All the hotel NH Madrid Sur staff is at your disposal to... More 

Nairobi, Kenya
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 25, 2015

The location is a strong point here, it's close to a metro stop, right next to a bakery for all your coffee and pastry needs and close to a supermarket too.. The hotel itself is basic and the rooms are quite dark. The front

Was this review helpful? Yes 1
ALEJANDRO A, Director General at NH Madrid Sur, responded to this review

Dear Nabata, Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for your comments about our hotel and for sharing your experience in Tripadvisor. Let me add, that currently we are working on our instalations and facilities, and the room lighting is one of the main topics that we are... More 

Carmel, Indiana
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 8, 2015

I stayed two nights at this hotel for a quick business trip to Madrid. The location was perfectly located next to a metro stop that I used to get to Central Madrid. The rooms are nice and the staff was very accommodating.

Was this review helpful? Yes 1
ALEJANDRO A, Director General at NH Madrid Sur, responded to this review

Dear guest, Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for your excellent comments about our hotel and for sharing your experience in Tripadvisor. The NH Madrid Sur hotel staff hope to see you soon. Best regards, More 

North Shields, United Kingdom
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed February 1, 2015

I was for two nights here as visiting some friends from the south of Madrid. The hotel is very accessible by metro or via road but a bit far from the center. My friends live in Vallecas so it was good for me. The rooms are simple and comfortable. Despite it is surrounded by main roads I have good sleeps.... More 

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JOSE ANTONIO P, Gerente at NH Madrid Sur, responded to this review

Dear guest, First of all, let me thank you your words about our hotel. It is a pleasure for us to cover your expectations and provide all our guests the best service. As you said, the hotel location is perfect to connect with other parts of the city as we are surrounded by the main roads and good transportations (also... More 

Stockholm, Sweden
Level Contributor
177 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed December 19, 2014

For this stay I explored the area a bit more... there is a supermarket just 2 blocks away where I bought some food and drink.. which made it very economical to stay here. As usual a comfortable stay. I slept well and the hotel was exactly as expected. Very convenient. The WiFi was still slow but the reception gave me... More 

Was this review helpful? Yes 1
JOSE ANTONIO P, Gerente at NH Madrid Sur, responded to this review

Many thanks for your confidence in NH Hotel Group and we appreciate very much your comments in TA. They always help us to improve our service. More 

Lisbon, Portugal
Level Contributor
115 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed November 28, 2014

The hotel is not in the center, expect a 8€ ride to city center. It has a good price and it's convenient. The room is small but very cosy. The bed is OK. Bathroom is OK with few ameneties. But if you ask they will give almost everything in the recepction. So the room is not luxury but is clean... More 

Was this review helpful? Yes 1
JOSE ANTONIO P, Gerente at NH Madrid Sur, responded to this review

We appreciate your confidence in NH Hotel Group specially for your last stay in NH Pacífico. Thank you very much for your commets. We take note of them to improve your service. More 

Stockholm, Sweden
Level Contributor
177 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stayed here because its very close to the office I was visiting so location drove my choice. The staff are friendly and the rooms OK. The rooms are compact but fine for one and the shower was hot. The included WiFi is by voucher... and is slow and comes with a 150MB per day limit... plus you need a... More 

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JOSE ANTONIO P, Gerente at NH Madrid Sur, responded to this review

Many thanks for having chosen the NH Pacífico Hotel during your last stay at Madrid. We really appreciate your opinion as it always helps us to improve our service. More 

Zürich, Zurich, Switzerland
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 31, 2014

The hotel room are not big but confortable, the bed is good. Internet is not fast bad available.The breakfast is ok. It could have more fruit choice. The location is good if near the city center and near the Metro station.

Was this review helpful? Yes
JOSE ANTONIO P, Gerente at NH Madrid Sur, responded to this review

Thank'you very much for having chosen NH Pacífico during your las stay in Madrid. More 

1 review
3 of 5 stars Reviewed May 23, 2014

The accommodations are very good, the rooms are comfortable and you can control the AC. The breakfast is not amazing but it's good. The things i liked least was the slow wi-fi. Overall it's a good value for the price.

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Ry, Denmark
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 2, 2014

I stayed for three nights at NL Pacifico, and on several occations I came to find my room unlocked, even though I made certain that it was locked when I left it. I raised this serious issue with the guy at the reception, but only sporadic effort was done to fix it. I traveled with a colleague, and he experienced... More 

Was this review helpful? Yes 1
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