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All 458 Madrid hotels

Novotel Madrid Sanchinarro

4.0 of 5 Hotel   |   Sanchinarro 15 | Km 5-7 de la Autopista A1, 28050 Madrid, Spain
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Novotel Madrid Sanchinarro
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70%
Ranked #178 of 458 hotels in Madrid
A recent review
4 of 5 stars reviewed 5 days ago
ZhaoXiuMei Singapore, Singapore
  • Reviews (268)
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268 people have reviewed this hotel

Traveler rating
    52
    125
    74
    12
    5
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125
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Singapore, Singapore
Top Contributor
74 reviews 74 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here 2 nights with a tour group. There is a playing area with many educational games for very young children. (see photo) In the room, there is a safe and a unique fridge with glass door. We love the breakfast spread with its many variety of food.

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Saint Neots, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this hotel on 3 different occasions and it lives up to our expectation every time. We are due to stay this year on the 16th August, this hotel always makes a great start to our family holiday. I can highly recommend the family rooms!

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear guest, Thank you very much for your comments. We always consider the guests opinion, because they make us better, we apreciate it. We hope next stay on Agust will be as good or better than this one. Thank you very much, honestly. More

Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am staying at this hotel every time I go to Madrid on a business trip, because is very closed to the offices. But I would never choose this hotel for city visiting or for even for shopping if I don't have a car. Is located far away from everything, and the public transportation services are very poor. The services... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear guest Thank you very much for your observations. We are so sorry for not to be able to offer you a better stay. During a time we had some problems with the connectivity but we have worked in order to fix them. In this case I guess that it´s not enough to reach to your needs and we ask... More

Parma, Italy
Top Contributor
88 reviews 88 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 10, 2014

Stayed here for a 5 days as was close to my office. I had a queen room on the top floor which was adequate for my needs. There is a nice outdoor area with bar to relax and I ate in the restaurant although I only had a chicken salad it had 3 big pieces of chicken best and was... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear Guest Thanks a lot for your positive comments. We prefer to understand our guests need and try to do our best in order to improve our services. We use to share the guest comments with our teams, because this let us to analyse our daily work, and in this case we are honeslty satisfied with your opinion. We´ll wait... More

Northampton, United Kingdom
Top Contributor
138 reviews 138 reviews
130 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed April 25, 2014

I stayed here for two nights on business. Check-in was efficient and reasonably friendly, although the gentleman who started checking me in abandoned me half way through for a female guest who wanted a taxi. His female colleague took over and managed to complete the task. On the first evening, four of us used the restaurant - three had sirloin... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Madrid Sanchinarro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have spoken with kitchen and restaurant team in order to cleared what was wrong in order to avoid more inconvenients in... More

Kolding, Denmark
Top Contributor
113 reviews 113 reviews
73 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed April 13, 2014

I have spent 2 weeks in Sanchinarro Novotel together with 7 other work colleges. I share not only my opinion and in some extend my colleges one as well. What is very good? - Staff is nice and helpful - Rooms are spacious and full of sky light - Cleaning service act every day - Great noise damping - the... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Sanchinarro. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are working to improve the speed of internet, sorry so much for the inconvenients. Next stay we´ll consider give... More

Chaves, Portugal
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2014

I've been to many Novotel hotels before but this one stood out because of its superb breakfast.We got breakfast included in our deal and I can assure you it's heaven. It had more variety than other novotel breakfasts. Pancakes, churros, pastries, many types of good bread, a big choice in the cheese section too, good fruit (not only canned) and... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Madrid Sanchinarro. It is always a pleasure to receive positive feedback. I will share your comments with our team, they all will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for... More

Turkey, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

Found the staff very helpful and friendly,if lucky enough to have the chance to go back here again i would stay at the time hotel,loved it and also a quick mention about migle who was there to meet myself and husband at the door he was very friendly and helpful

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear Guest We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, More

Budapest
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 10, 2014

I have stayed in this hotel in December 2013, January and February 2014 for an average 5 nights a month. That is why I say that Novotel Madrid Sanchinarro is my home in Madrid. The location - for me - is perfect, 10 minutes walk to my workplace in Madrid. The room (always 508) is comfortable and the mattress -... More

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review
Google Translation

Estimado cliente Muchas gracias por sus comentarios positivos. Estamos muy contentos de que las impresiones de nuestros clientes sean agradables... More

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Additional Information about Novotel Madrid Sanchinarro

Address: Sanchinarro 15 | Km 5-7 de la Autopista A1, 28050 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Sanchinarro 4*
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Also Known As:
Novotel Madrid Sanchinarro Hotel Madrid
Accor Madrid Sanchinarro
Madrid Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#105 Family Hotel in Madrid #108 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Novotel Madrid Sanchinarro is located at the northern entrance to Madrid via the A1 highway, 15 minutes from the city centre via the M30, 10 minutes from the IFEMA exhibition centre via the M40, and 10 minutes from Madrid International Airport. Ideal forholiday travels to Madrid, the 4 star hotel features 134 modern rooms, a contemporary Mediterranean restaurant, a bar, a function room, gardens and an outdoor swimming pool. ... more   less 
Number of rooms
134

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