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Novotel Madrid Sanchinarro

Sanchinarro 15 | Km 5-7 de la Autopista A1, 28050 Madrid, Spain
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Novotel Madrid Sanchinarro
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Novotel Madrid Sanchinarro
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325 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Spanish first
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English first
  • All months
    (325)
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    (85)
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Hatfield, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 23, 2015

I have stayed here on business a few times, and the hotel is OK for business. The decor is very unremarkable and bland, but everything works well. The room I have is large enough and the bathroom has a full sized tub. Sad to say the bed is equipped only with cheap foam pillows, which I wish had never been... More 

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Eastern Norway, Norway
Level Contributor
5 reviews
4 of 5 stars Reviewed April 27, 2015

Modern, clean and quiet business hotel with friendly staff. Ok restaurant and bar. Shopping center and a few restaurants within walking distance. Downside is the 20+ min travel to city center, but good public communications near by.

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Warrington, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

This hotel was selected due to the close proximity to the Vestas office next door where I was visiting on business. The hotel looked a bit like a multi story car park from the outside with secure fencing around the perimeter. On arrival the rooms where allocated and found to be functional, clean and well equipped. The bar and restaurant... More 

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Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 3, 2015

This place is totally convenient to sleep, reasonable price and good services, in addition you can get public transportation easily to rich the downtown in Madrid, of course is much better if you have a car to move around the city. The difference between putting up here instead in the downtown is that you have comfortable amenities. The building isn't... More 

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Toronto, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

MY spouse and I travelled through out Spain and this was one of the hotels where we stayed for two extra days to visit the city, the bus is a bit of a walk once on the public transportation system. the places you want to go around town is great. I enjoyed my stay here. The patio is nice and... More 

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Schoten, Belgium
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 24, 2015

The traditional interior of Novotel. This one is ideale when you do business in the north of town. 10 min from airport and 15 from center. Secured with gates and easy to find. Strange : they still have rooms for smokers

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Novotel Madrid S, Front Office Manager at Novotel Madrid Sanchinarro, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. In relation of smokers rooms, the Law allows rooms for all people they want to smoke (some guests still demand it). We hope to welcome you back to our hotel very soon! Sincerely, More 

Double Oak, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

When we found this hotel available in the midst of an international conference and a beatification ceremony that seemed to have every other hotel in town booked, we were nervous. I'm happy to say that this hotel turned out to be quite nice and extremely convenient to the airport and IFEMA conference center. Not as convenient to the city center,... More 

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Novotel Madrid S, Director de Recepción at Novotel Madrid Sanchinarro, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Sanchinarro. I would like to give you my sincere apologies for the delay in the arrival of the pillows. I take the opportunity to tell you that you have other pillows in the room, under the minibar closet or behind the gateway.... More 

Northampton, England, United Kingdom
1 review
2 of 5 stars Reviewed September 6, 2014

I am not one to complain about hotels as I love everything about Spain/madrid but I must say was quite disappointed with this hotel, I don't know what it was but it felt like our custom was not as welcomed as much as the others, staff were very friendly however the spanish locals seemed to get served before us and... More 

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Novotel Madrid S, Director de Recepción at Novotel Madrid Sanchinarro, responded to this review

Dear customer, Thank you for taking the time to leave a comment about your stay in Novotel Madrid Sanchinarro. We are deeply sorry about any inconvenience that happened during your stay and we sincerely apologize. About the matter of feeling that gave priority to other customers, we are completely sure that it was not intended. In Novotel we focus our... More 

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Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Very good value! The hotel is in a quit area of Madrid, you'll need a car because there is no transportation around. The staff is very friendly and professional. The downtown is around 20 minutes if you take the highway.

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Novotel Madrid S, Director de Recepción at Novotel Madrid Sanchinarro, responded to this review

Dear Zouhair, We very much appreciate your comments regarding your stay at the Novotel Madrid Sanchinarro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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