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Petit Palace Italia

Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain
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1 room 1 guest
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Petit Palace Italia
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ramat Gan, Israel
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Petit Palace Italia is so well located, it’s hard to believe you can find a cheap hotel in the city’s center. It’s right off the Gran Via, 10 minute walk from the world-famous Cibeles and the Castellana. It’s smack in the shopping and dining center of the city. If you have a short, very short stay, this can be a... More 

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New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Easy walk to the center of Madrid, super comfortable room. We had a 7 and a 5 years old that slept great and shower no problem, it was a perfect room for the 4 of us. Clean, it provides everything you will need on a trip, if not you'll get it around the corner. I would go back next time,... More 

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Mr Paul, We thank you for your fantastic review of your stay in Petit Palace Italia It’s great to know that you took a chance to get to know us and that everything lived up to your expectations. We do hope you come back soon to visit us, and I hope I get the chance to greet you and... More 

Boston
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and two sons (15 and 12) stayed here for three nights. The room was clean and comfortable. We even had a small balcony that overlooked Grand Via. The staff was very friendly and helpful. We were surprised to find breakfast was included and very delicious. I would recommend the hotel to anyone visiting the area.

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest; Thanks for choosing Petit Palace Italia for your stay in Madrid and for taking the time to share your good experience at the hotel. We really appreciate your positive words about our great location, buffet service, design, and staff service . We hope to see you again soon. Best Regards Pablo Rozas (Front Desk Manager) More 

Carlisle, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with my 7yr old son. It is in a great location just off the Gran Via right between two metro stops. It is easy to reach from the airport but there are a few changes so it's recommended you plan your journey first although it was no big deal. The hotel is clean and comfortable.... More 

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guests, Thank you so much for your fantastic review of your stay in our hotel! It’s really pleasing to know that we could provide you with all of your needs to assure that you had a great stay with us ,especially that you felt that you had recieved nice treatment from our staff, I will definately be sharing your... More 

Blackpool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2015

My partner and I stayed at the Petit Palace Italia for a short stay. We travelled to the hotel by Metro from the airport and, although we had to change twice, it was easy to navigate and the stop (Gran Via) was yards away from the hotel. I would however recommend you plan the route before you go. The hotel... More 

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guests, Thank you for your wonderful comments on your stay with us. It’s great to get such positive feedback and to know that our efforts are appreciated by our guests and that we were able to exceed your expectations! In addition, we have taken note of your remarks . We would love to see you again soon in Petit... More 

New Delhi, India
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 3, 2015

An average hotel, very centrally located. The breakfast served was below average an the rooms a bit small and not well maintained. A lot of noise and disturbance from the streets below. The staff was helpful

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest: First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. We are sorry if you experienced some noise disturbance from the street, unfortunately being located near Gran Via Street has... More 

Wrexham, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 10, 2015

Stayed here for 4 nights and the hotel was perfect for our requirements! Set in a perfect location along the Gran Via, close to plenty of shops, restaurants and bars! Upon arriving to the hotel, we were put in a room which looked out over the back streets, so I went to mention this to the staff on reception. We... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear guest, Thank you for your positive comments about our hotel. We are glad you enjoyed your stay and that you found our services to be to your satisfaction. As you mention we are located next to the main road of the city, the you can go walking everywhere. We do hope to see you again soon in our hotel.... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2015

With uncertainties, our first visit to Madrid was a great one! Staying at this hotel provided us with closeness to the most important sites. Almost all are walking distance which worked with us because we certainly enjoyed Spanish Cuisine. An important element that made this possible, in addition to doing my homework, was the excellent service provided by the staff.... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Orlando Thank you for your positive comments about our hotel! We are glad you enjoyed your stay and that you found our services to be to your satisfaction. We will share your comments with all our staff specially with Mrs. Uriarte. This kind of comments encourage us to follow working hard. We hope that you visit us again. Kind... More 

County Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015 via mobile

Stayed here for 2 days, was over for a friend's birthday, hotel is in a prefect location just off the gran via, rooms are ok shower is decent room was clean staff where friendly, reception area very small, would recommend for a long weekend no frills hotel.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Carl, first of all many thanks for leaving your comments, they are so important for us!! We are very happy to know that you enjoyed your stay. The best that you could tell about us it is that you would recommend us. We hope that you visit us again. Kind regards More 

1 review
5 of 5 stars Reviewed May 15, 2015

This hotel was great. Close to all the places - shopping, sightseeing, restaurants and bars. The hop and off bus was just on the main road. The rooms were great. We stayed there for six days and enjoyed every bit of our vacation. The staff were very helpful too. The only thing lacking was tea or coffee in the rooms.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Anita, first of all, many thanks for your great review. Comments like yours always cheer us up to work day to day hopefully. We are very glad to know that you enjoyed your stay. We are 24 hours at your disposal to help you in all you need. As you have mentioned, we are in the city centre, perfect... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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