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Petit Palace Italia

Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain
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1 room 1 adult
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Petit Palace Italia
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356 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It's the second time we've came here. It's worth it having your breakfast here. There was such a variety of meals to choose. From juice to turkey or eggs. However about the "hi-tech" thing we don't think it was that good. The wifi connection was a bit poor.

Helpful?
Thank Andrea G
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Andrea; Thank you for having chosen Petit Palace Italia for your stay in Madrid and for taking the time to share your experience with us. We are glad to know you enjoyed the hotel location and that you found it perfect for shopping , and that our buffet breakfast met your expectations. We are sorry if you experienced problems... More 

Portland, Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel online through Expedia as a triple room. The location seemed good, reviews were generally good, price reasonable. It's not an awful place. And it is in a great spot - bustling with city life. But the room is typically very small - no place to put three people's backpacks and small suitcases. The shower is nice... More 

Helpful?
Thank ohioduckfish
Carolina C, General Manager at Petit Palace Italia, responded to this review

Dear Ohioduckfish, Thank you very much for your comments and for the time you have spent in sharing your experience with us. We are sad that the room was uncomfortable for you, in fact we have several types of rooms with one, two or three beds and bunks beds. We always encourage our customers to contact the reception for any... More 

New York City, New York
1 review
5 of 5 stars Reviewed December 29, 2015

Hotel is located in the heart of Madrid - everything is a quick walk away. Location is excellent. Folks on the reception are very friendly and helpful. They speak perfect English. Talk to Rebecca if you need any restaurant recommendations. She knows all the best (not touristy) places and can help you identify if you need a reservation ahead of... More 

Helpful?
Thank Andrey A
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Mr Andrey, We really appreciate for having taken a few moments of your time to express your satisfaction about the services of our hotel Petit Palace Italia We are pleased to see you had a fantastic time with us and I really appreciate the excellent comments about our staff. We work hard everyday to satisfy all our customers because... More 

Tripoli, Libya
2 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

It's an excellent hotel with very nice rooms and clean the stuff we're very helpful, what's more the hotel located in the heart of Madrid where you can visit most important place by walking with reasonable price, it's suitable for friends couples and families

Helpful?
Thank Ahmed6sh
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest, Thanks for your fantastic review!, We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We have passed on your sweet comments to our staff . We hope to see you again soon in Petit Palace Italia! Best Regards Pablo Rozas (Front DesK Manager) More 

Macau, China
1 review
2 of 5 stars Reviewed November 16, 2015

The hotel is at the heart of Madrid commercial centre. Easy to reach some of the tourist spots. If you like to go shopping in Department stores with your family, it is a good place. Although the hotel seems to be old, it is clean. I saw many rooms are with portable beds. That is good for family with 1-2... More 

Helpful?
Thank HAO163
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest, I want to thank you for the time spent on submitting your reviews. I am glad to know that your stay was positive, and what is more, that you really enjoyed our room! The hotel is centrally located and all our rooms faced to the Street have an unbeatable view. On the other hand, I would like to... More 

1 review
5 of 5 stars Reviewed November 1, 2015

Lovely hotel just off the beautiful Gran Via, one of the most vibrant city streets (15-20 meters). The hotel is conveniently surrounded by many of Madrid's attractions, shops, restaurants and cafes. Our family room on the 3rd floor was comfortable and clean. Breakfast was delicious. The hotel offers free Wi-Fi. All the staff tries to make you feel comfortable. Special... More 

Helpful?
Thank Assel T
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest, We are glad that you chose Petit Palace Italia for your stay in Madrid and we are thankful that you took some of your time to share your experience with us. We're glad you've been enjoying the hotel's strategic location and the quality of this has been entirely satisfactory. It will be a pleasure to receive and welcome... More 

Oslo, Norway
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

Great location, nice room, large bathroom and friendly staff. Breakfast was not perfect but ok. Just 50 m from Gran Via and everything Madrid can offer. Close to the Metro. Quiet in the evening. Good service and friendly staff. Will come back.

Helpful?
Thank Håkon H
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest, Thank you very much for your amazing value about your stay in Petit Palace Italia! It is a pleasure to know that you have enjoyed your stay with us and that the hotel and location have reached your expectations. Thank you for your time and comments, and please do not hesitate to contact us for your next visit,... More 

Bristol
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 20, 2015

We stayed here for 5 nights and had a good time. The hotel is simple, good value for money, clean and in a superb location to explore the city. The staff were friendly and helpful and we received a warm welcome on arrival. I would recommend to friends a will return on my next trip to Madrid. On the negative... More 

Helpful?
Thank Jockeeboy
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest,, Thank you very much for rating our establishment. We are pleased our location and the treatment received were of your liking. We apologize for this punctual incident about the wifi service. We would be very pleased to welcoming you back at the hotel so you could verify that this was a puntual incident. Kind regards. Pablo Rozas -... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 10, 2015

Have just returned from a 4 night stay here & am very pleased to review the hotel as excellent. Great location on Gran Via, our room was lovely & spacious, very clean & comfortable. We had breakfast included & this was also very good with a wide choice of cooked & cold items, fabulous coffee (even better then coffee shops).... More 

Helpful?
Thank Warren N
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review
Google Translation

Estimada Warren,, Muchas gracias por haber dedicado unos minutos en compartir su estancia con el resto de usuarios de Tryp... More 

Ramat Gan, Israel
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 27, 2015

Petit Palace Italia is so well located, it’s hard to believe you can find a cheap hotel in the city’s center. It’s right off the Gran Via, 10 minute walk from the world-famous Cibeles and the Castellana. It’s smack in the shopping and dining center of the city. If you have a short, very short stay, this can be a... More 

Helpful?
Thank moshesa
Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Mr Ramat, Thanks so much for your lovely review of your stay in Petit Palace Italia. We are really proud to know that you received such great treatment by our staff and that they took care of you during your stay. We certainly do hope you will come back very soon, it would be our pleasure to host you... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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