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Petit Palace Italia

Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain
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Petit Palace Italia
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258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Blackpool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at the Petit Palace Italia for a short stay. We travelled to the hotel by Metro from the airport and, although we had to change twice, it was easy to navigate and the stop (Gran Via) was yards away from the hotel. I would however recommend you plan the route before you go. The hotel... More 

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New Delhi, India
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An average hotel, very centrally located. The breakfast served was below average an the rooms a bit small and not well maintained. A lot of noise and disturbance from the streets below. The staff was helpful

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Leticia G, Director de Recepción at Petit Palace Italia, responded to this review

Dear Guest: First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. We are sorry if you experienced some noise disturbance from the street, unfortunately being located near Gran Via Street has... More 

Wrexham, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2015

Stayed here for 4 nights and the hotel was perfect for our requirements! Set in a perfect location along the Gran Via, close to plenty of shops, restaurants and bars! Upon arriving to the hotel, we were put in a room which looked out over the back streets, so I went to mention this to the staff on reception. We... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear guest, Thank you for your positive comments about our hotel. We are glad you enjoyed your stay and that you found our services to be to your satisfaction. As you mention we are located next to the main road of the city, the you can go walking everywhere. We do hope to see you again soon in our hotel.... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2015

With uncertainties, our first visit to Madrid was a great one! Staying at this hotel provided us with closeness to the most important sites. Almost all are walking distance which worked with us because we certainly enjoyed Spanish Cuisine. An important element that made this possible, in addition to doing my homework, was the excellent service provided by the staff.... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Orlando Thank you for your positive comments about our hotel! We are glad you enjoyed your stay and that you found our services to be to your satisfaction. We will share your comments with all our staff specially with Mrs. Uriarte. This kind of comments encourage us to follow working hard. We hope that you visit us again. Kind... More 

County Dublin, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015 via mobile

Stayed here for 2 days, was over for a friend's birthday, hotel is in a prefect location just off the gran via, rooms are ok shower is decent room was clean staff where friendly, reception area very small, would recommend for a long weekend no frills hotel.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Carl, first of all many thanks for leaving your comments, they are so important for us!! We are very happy to know that you enjoyed your stay. The best that you could tell about us it is that you would recommend us. We hope that you visit us again. Kind regards More 

1 review
5 of 5 stars Reviewed May 15, 2015

This hotel was great. Close to all the places - shopping, sightseeing, restaurants and bars. The hop and off bus was just on the main road. The rooms were great. We stayed there for six days and enjoyed every bit of our vacation. The staff were very helpful too. The only thing lacking was tea or coffee in the rooms.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Anita, first of all, many thanks for your great review. Comments like yours always cheer us up to work day to day hopefully. We are very glad to know that you enjoyed your stay. We are 24 hours at your disposal to help you in all you need. As you have mentioned, we are in the city centre, perfect... More 

Springfield, Massachusetts
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 25, 2015

We stayed as a family of 4 for one night. The location is very close to the center, but in a relatively quiet side street. When we walked in, we saw that there were two sets of doors to the balcony, the old/ period ones, and a set inside, aluminum. We thought this was great for soundproofing. Well, when we... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Anna, first of all my thanks for leaving your comments, we learn every day with your feedback. We are happy to know that our location enjoyed you, we are in the heart of the city with all shops, landmarks and restaurantes nearby. I am very sorried to read that your stay disappointed you because we always want to make... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

The hotel is just off the Gran Via, perfect location for a city break and there's tons of things to see in Madrid. The Metro station is a stones throw away and the Puerto del Sol is a gentle stroll down a fascinating street of a thousand shops, bars and restaurants. The hotel is small, warm and comfortable with friendly... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Byron, many thanks for your great review!! We are very glad to know that you enjoyed your stay. We are next to Gran Via, one of the main streets in the city plenty of shops and restaurants. We hope that you come back and you could try our buffet breakfast, we are sure that you will enjoy it. Kind... More 

Bath
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 14, 2015

Lovely central location. Very comfortable, helpful staff. A small walk to the delights of Malasana. I'd go back there when I next go to Madrid. It's next to Gran Via Metro and within easy walking distance of anywhere you choose to walk to!

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Mike, first of all, many thanks for leaving your comments. It is very important for us to have your feedback. We are very glad to know that you enjoyed your stay. The best thing that you can tell about us it is that you come back when you visit Madrid!!! We hope to see you again very soon. Kind... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed January 23, 2015

This hotel has an strategic location and from here you can get walking to Plaza Mayor, Puerta del Sol, Mercado de San Miguel, among other atractions. You have the subway station near by as well. The room is nice and cozy, it has a mini fridge, and in summer that is a BIG plus!! Breackfast is very complete. Next time... More 

Was this review helpful? Yes
Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Mrs. Montalara, first of all, many thanks for leaving your comments. They are very important for us and they help us to improve and work everyday. We are very hapy to know that you enjoyed. We are located in the city center nd the you could go walking to the main landmarks, shops and restaurants. We hope to see... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighborhood
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