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Petit Palace Italia

Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain
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Petit Palace Italia
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Petit Palace Italia
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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County Dublin, Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 2 days, was over for a friend's birthday, hotel is in a prefect location just off the gran via, rooms are ok shower is decent room was clean staff where friendly, reception area very small, would recommend for a long weekend no frills hotel.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Carl, first of all many thanks for leaving your comments, they are so important for us!! We are very happy to know that you enjoyed your stay. The best that you could tell about us it is that you would recommend us. We hope that you visit us again. Kind regards More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great. Close to all the places - shopping, sightseeing, restaurants and bars. The hop and off bus was just on the main road. The rooms were great. We stayed there for six days and enjoyed every bit of our vacation. The staff were very helpful too. The only thing lacking was tea or coffee in the rooms.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Anita, first of all, many thanks for your great review. Comments like yours always cheer us up to work day to day hopefully. We are very glad to know that you enjoyed your stay. We are 24 hours at your disposal to help you in all you need. As you have mentioned, we are in the city centre, perfect... More 

Springfield, Massachusetts
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed as a family of 4 for one night. The location is very close to the center, but in a relatively quiet side street. When we walked in, we saw that there were two sets of doors to the balcony, the old/ period ones, and a set inside, aluminum. We thought this was great for soundproofing. Well, when we... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Anna, first of all my thanks for leaving your comments, we learn every day with your feedback. We are happy to know that our location enjoyed you, we are in the heart of the city with all shops, landmarks and restaurantes nearby. I am very sorried to read that your stay disappointed you because we always want to make... More 

Travelers are raving about these Madrid hotels

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is just off the Gran Via, perfect location for a city break and there's tons of things to see in Madrid. The Metro station is a stones throw away and the Puerto del Sol is a gentle stroll down a fascinating street of a thousand shops, bars and restaurants. The hotel is small, warm and comfortable with friendly... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Byron, many thanks for your great review!! We are very glad to know that you enjoyed your stay. We are next to Gran Via, one of the main streets in the city plenty of shops and restaurants. We hope that you come back and you could try our buffet breakfast, we are sure that you will enjoy it. Kind... More 

Bath
Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 14, 2015

Lovely central location. Very comfortable, helpful staff. A small walk to the delights of Malasana. I'd go back there when I next go to Madrid. It's next to Gran Via Metro and within easy walking distance of anywhere you choose to walk to!

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Mike, first of all, many thanks for leaving your comments. It is very important for us to have your feedback. We are very glad to know that you enjoyed your stay. The best thing that you can tell about us it is that you come back when you visit Madrid!!! We hope to see you again very soon. Kind... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed January 23, 2015

This hotel has an strategic location and from here you can get walking to Plaza Mayor, Puerta del Sol, Mercado de San Miguel, among other atractions. You have the subway station near by as well. The room is nice and cozy, it has a mini fridge, and in summer that is a BIG plus!! Breackfast is very complete. Next time... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Mrs. Montalara, first of all, many thanks for leaving your comments. They are very important for us and they help us to improve and work everyday. We are very hapy to know that you enjoyed. We are located in the city center nd the you could go walking to the main landmarks, shops and restaurants. We hope to see... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2015

The hotel is situated in a very central location, Gran Via and its surrounding streets have plenty to offer, the room was clean and of a decent size, our room was fairly quiet, the buffet breakfast was nice. I would say this hotel offers a good value for your money.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear guest, first of all, many thanks for leaving your comments, they are very important for us. We are very glad to know that you have enjoyed us. We are very happy to know that our location, our room and our buffet breakfast liked you. We hope to see you soon. Kind regards Carolina Cervera Manager More 

Brazil
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 6, 2015

The best feature of this hotel is its location. It is close to the main avenue in Madrid, stores and restaurants. The staff of the hotel is not really trained, generating excess of movement during check in and for other requests at the front desk. The shower was good but a little dirty with mold and the room was almost... More 

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 15, 2014

Central heating system did a very strong noise all the night long. The personnel was helpful and let me change the room but unfortunately the noise issue continued. Although location is excellent and price was not too bad for the area, sleeping was impossible and that made the experience frustrating.

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Leticia G, Front Office Manager at Petit Palace Italia, responded to this review
Google Translation

Estimado cliente, muchas gracias por dedicarnos un momento para dejar sus comentarios. Ruego disculpe la tardanza al contestar pero hemos... More 

GVA
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 9, 2014

Wide and comfortable 5 people room on the 4th floor (room 403). Terrific location for shopping, walking everywhere, eating well, having cocktails... we didn't take the underground at all! To improve: - The sink and shower plate bundled up with water as if the pipes were obstructed. - The toilet smelled a bit like urine (as if it needed a... More 

Was this review helpful? Yes
Leticia G, Front Office Manager at Petit Palace Italia, responded to this review

Dear guest, many thanks for leaving your comments, they are very important for us. We are happy to know that you enjoyed your stay, we are located in the heart of the city with all landmarks, restaurants ans shops nearby. We are very sorried about problems in your bathroom, we have checked the room next to our maintenance service. We... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighborhood
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