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All 456 Madrid hotels

Petit Palace Italia

3.0 of 5 Hotel   |   Gonzalo Jimenez de Quesada 2, 28004 Madrid, Spain
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64%
Ranked #207 of 456 hotels in Madrid
A recent review
5 of 5 stars Reviewed February 17, 2014
Tjasa K Bled, Slovenia
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202 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bled, Slovenia
1 review
5 of 5 stars Reviewed February 17, 2014

Perfect location right in the center with a beautiful view on Gran via street. The breakfast very tasteful, lot of options and everything fresh!! You can be in 5 min to all of the city center atraction. Staff very helpfull and friendly. The rooms nicely furnished. Metro only few metres away. And for all of you that love shoping, eating,... More

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Laura C, Gerente at Petit Palace Italia, responded to this review

Kindest regards Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again. More

Kaarina, Finland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2013

Nice hotel with good service and nice breakfast. The AC in our room was broken and the room became very hot. The staff said that we could change the room but our baby was already asleep and some of our stuff taken out of the suitcases, so changing rooms was not an option. We got a table fan which helped... More

Was this review helpful? Yes 1
petititalia, Revenue Management at Petit Palace Italia, responded to this review

Dear guest, Thank you very much for your review. We are pleased to know that we met your expectations. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each guest´s complaints always with the aim of improving. We apologize for the inconvenience... More

Sao Paulo, SP
Contributor
16 reviews 16 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 16, 2013 via mobile

The location of the hotel is very central and this is unfortunately where the good news ends. After many countries and even more hotels, this hotel wins the award for the worst bed we have ever slept in. The bed springs are coming out of the mattress and s a result no sleep! One of my kids even had bruises... More

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Stockholm, Sweden
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 21, 2013

Superduper good breakfast. El Señor responsible for the breakfast even went to buy some gluten free bread and cookies for me. Spotless service from the whole staff. The hotel itself is actually great in so many ways, but the beds need an update. I'm a firm believer in firm madrasses but this is over the top. The beds are seriously... More

Was this review helpful? Yes 1
petititalia, Revenue Management at Petit Palace Italia, responded to this review

Dear Client: Dear Client: We are pleased to know that we met your expectations and that you were especially satisfied with our location and breakfast service. We will pass along your congratulations to the hotel staff. We do apologize for the inconveniences caused by the mattress. I take this occasion to inform you that we are renovating all the hotel... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2013

Comfortable, modern hotel a stone's throw from Gran Via metro and a short stroll down to Sol. Decent buffet breakfast, plenty of hot/cold choice, proper coffee and real orange juice (which I don't always get in Madrid hotels!). Found my pillow a bit firm but the helpful staff arranged for a softer one as soon as I mentioned it.

Was this review helpful? Yes 4
Laura C, Online Sales Department at Petit Palace Italia, responded to this review

To our esteemed guest, It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We are happy to hear that you enjoyed your stay with us. We would love to see you again soon at any of our establishments. Kindest regards. More

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2013

I find this hotel to be ok. Certainy better than other hotels around its price range in Madrid that I have staied in. The room & bathroom were big. Morning staff also very good. The location is indeed excellent & central, you can come and go to wherever you want from there, walk to everything, right next to thousands of... More

Was this review helpful? Yes 1
Pembroke Pines, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 2, 2013

The hotel is perfectly situated close to the Gran Via, but far enough so that the street noise doesn't let you sleep. The rooms are large for European standards and they were kept clean. The only two complaints are the pillows need to be changed to larger and newer pillows. We had to order extra pillows. The other is that... More

Was this review helpful? Yes 1
Laura C, Online Sales Department at Petit Palace Italia, responded to this review

Dear client: Thank you very much for you comment about our Hotel Petit Palace Italia We will bear in mind your comment about the pillows and floor and we will do our best to improve in this issue. Your feedback helps us to improve every day. We will work to improve. We hope to see you again soon at one... More

Athens, Greece
1 review
3 of 5 stars Reviewed March 20, 2013

I find this hotel to be ok. Certainy better than other hotels around its price range in Madrid that I have staied in. The room & bathroom were big. Morning staff also very good. The location is indeed excellent & central, you can come and go to wherever you want from there, walk to everything, right next to thousands of... More

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Laura C, Online Sales Department at Petit Palace Italia, responded to this review

Dear guest, First of all, we would like to thank you for choosing us during your recent visit to Madrid. Thank you very much for you comment,! We are sorry to hear about you were not able to use our free internet service. Maybe you were using the same user name and password for two different devices and this is... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 2, 2013 via mobile

Too summarised 4 days - 23 to 27 February 13. Room 415 double-king size bed, 416 triple- king n single size bed. The higher floor the better away from streets due to traffic noises. 1. Location - Excellent. Heart of the City (Shopping and Food)Practically you can walk to everywhere Museums etc. Almost at your door step. 5 to 15... More

Was this review helpful? Yes 4
Laura C, Online Sales Department at Petit Palace Italia, responded to this review

Dear Ami, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you.... More

Tel Aviv, Tel Aviv, Israel
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed there for 2 nights(me and my friends).We took 3 rooms and I, as an reseptionist in one of bigest hotels in Tel Aviv, was truely surprised when at 10 am after long flight we discovered that all the 3 rooms are ready! usualy c/i time is 14 pm. Check in was quick and accompanied with welcoming smile of... More

Was this review helpful? Yes 4
Laura C, Revenue Online Sales Department at Petit Palace Italia, responded to this review

Dear Alexander, First of all thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our services, facilities and staff from one of our guests! We are very happy that you enjoyed your stay with us and that the ciber-corner, our central position and all rest of services were of help... More

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Additional Information about Petit Palace Italia

Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
Address: Gonzalo Jimenez de Quesada 2, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #207 of 456 hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Italia 3*
Official Description (provided by the hotel):
The Hotel Boutique Petit Palace Italia has a corner location on Madrid´s central, prestigious Gran Vía, the commercial and entertainment heart of the city. The hotel´s central location will allow you to explore the nearby Golden Triangle of Art, comprising some of the world´s best-known galleries. At the hotel itself, 19th-century elegance meets contemporary facilities, such as the free Wi-Fi internet available throughout or the international newspapers offered. Petit Palace Italia has been entirely renovated and transformed into a modern 3star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free internet connection and rooms with personal computers (subject to availability).All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets…) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit.Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability).A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Italia ideal for business and vacational travellers. ... more   less 
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