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All 453 Madrid hotels

Petit Palace Italia

3.0 of 5
Gonzalo Jimenez de Quesada 2, 28004 Madrid, Spain
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Petit Palace Italia
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Ranked #245 of 453 hotels in Madrid
Most recent review
4 of 5 stars Reviewed June 5, 2013
ArgyDinah London, United Kingdom
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160 reviews from our community

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Traveler rating
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    67
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2013

Comfortable, modern hotel a stone's throw from Gran Via metro and a short stroll down to Sol. Decent buffet breakfast, plenty of hot/cold choice, proper coffee and real orange juice (which I don't always get in Madrid hotels!). Found my pillow a bit firm but the helpful staff arranged for a softer one as soon as I mentioned it.

Was this review helpful? Yes 3
See 2 more reviews by ArgyDinah for Madrid
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
June 17, 2013

To our esteemed guest, It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We are happy to hear that you enjoyed your stay with us. We would love to see you again soon at any of our establishments. Kindest regards. More

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2013

I find this hotel to be ok. Certainy better than other hotels around its price range in Madrid that I have staied in. The room & bathroom were big. Morning staff also very good. The location is indeed excellent & central, you can come and go to wherever you want from there, walk to everything, right next to thousands of... More

Was this review helpful? Yes 1
Pembroke Pines, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 2, 2013

The hotel is perfectly situated close to the Gran Via, but far enough so that the street noise doesn't let you sleep. The rooms are large for European standards and they were kept clean. The only two complaints are the pillows need to be changed to larger and newer pillows. We had to order extra pillows. The other is that... More

Was this review helpful? Yes
See 2 more reviews by MikeOli for Madrid
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
April 5, 2013

Dear client: Thank you very much for you comment about our Hotel Petit Palace Italia We will bear in mind your comment about the pillows and floor and we will do our best to improve in this issue. Your feedback helps us to improve every day. We will work to improve. We hope to see you again soon at one... More

Athens, Greece
1 review
3 of 5 stars Reviewed March 20, 2013

I find this hotel to be ok. Certainy better than other hotels around its price range in Madrid that I have staied in. The room & bathroom were big. Morning staff also very good. The location is indeed excellent & central, you can come and go to wherever you want from there, walk to everything, right next to thousands of... More

Was this review helpful? Yes
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
March 22, 2013

Dear guest, First of all, we would like to thank you for choosing us during your recent visit to Madrid. Thank you very much for you comment,! We are sorry to hear about you were not able to use our free internet service. Maybe you were using the same user name and password for two different devices and this is... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2013 via mobile

Too summarised 4 days - 23 to 27 February 13. Room 415 double-king size bed, 416 triple- king n single size bed. The higher floor the better away from streets due to traffic noises. 1. Location - Excellent. Heart of the City (Shopping and Food)Practically you can walk to everywhere Museums etc. Almost at your door step. 5 to 15... More

Was this review helpful? Yes 2
See 7 more reviews by Amir A for Madrid
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
March 6, 2013

Dear Ami, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us and that the in room laptop, our central position and all rest of services were of help to you.... More

Tel Aviv, Tel Aviv, Israel
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed there for 2 nights(me and my friends).We took 3 rooms and I, as an reseptionist in one of bigest hotels in Tel Aviv, was truely surprised when at 10 am after long flight we discovered that all the 3 rooms are ready! usualy c/i time is 14 pm. Check in was quick and accompanied with welcoming smile of... More

Was this review helpful? Yes 3
Laura C, Revenue Online Sales Department at Petit Palace Italia, responded to this review
February 18, 2013

Dear Alexander, First of all thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our services, facilities and staff from one of our guests! We are very happy that you enjoyed your stay with us and that the ciber-corner, our central position and all rest of services were of help... More

Philadelphia Suburbs
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2013

the location of this hotel is brilliant. right on gran via in the chueca neighborhood, close to tons of shopping, many restaurants, and not too bad of a walk to museo del prado and some other historic attractions (i love to walk, but the metro station is practically in front of the hotel anyway). couldn't beat the location... although if... More

Was this review helpful? Yes 1
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
March 11, 2013

Dear guest; We really appreciate your comments and we are happy to know about your good experience in our hotel. However we are sorry to hear about your room had a heavy smell and we would have like to hear about it during your stay to be able to try to fix it. Please, let us know in case you... More

Leeds, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 22, 2012

We must agree with Adela B's review. The hotel is perfectly located and is good value for money. If you ask for an interior room, you won't get a view but it'll be very quiet. The shower is one of the best we have ever used and the bathroom is quite spacious. The room is comfortable, well decorated and furnished... More

Was this review helpful? Yes 3
See 2 more reviews by DawnandSteveinLeeds for Madrid
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
December 26, 2012

Dear client: First of all, we would like to thank you for choosing us during your recent visit to the city. Thank you very much for you comment, and we do hope you find the time to return to Madrid and stay with us again, you will be very welcome! Kindest regards More

Madrid, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2012

This hotel has nothing but advantages!!! First of all the front desk receptionists are extremely helpful and they look more than happy to explain to you what you should see around the city, ways of getting from one place to another and they make good recommendations about where you can have a decent meal. Secondly, the rooms are perfect! Spotless... More

Was this review helpful? Yes 3
Laura C, Online Sales Department at Petit Palace Italia, responded to this review
December 21, 2012

Dear Adela, Kindest regards!! I was absolutely delighted to read your fantastic feedback regarding your stay hope you will join us again in the near future I am pleased to read such a glowing review and we hope to see you again in Madrid! Thanks and regards More

Dublin, Ireland
1 review
5 of 5 stars Reviewed November 13, 2012

I have stayed in this hotel several times! Very handy as it near to our office in Madrid. The rooms have been recently refurbished. I can´t fault this hotel at all. I am looking forward to my next business trip to Madrid.

Was this review helpful? Yes 1
Laura C, Sales Online Department at Petit Palace Italia, responded to this review
November 16, 2012

Dear guest, Thank you for your wonderful review of our hotel! I am delighted to read such a gleaming report of our service and facilities from one of our guests! We are very happy that you enjoyed your stay with us, and really alll of our rooms were recently refurbished, our central position and all rest of services were of... More

 
 
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Additional Information about Petit Palace Italia

Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
Address: Gonzalo Jimenez de Quesada 2, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #245 of 453 hotels in Madrid
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Petit Palace Italia has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free internet connection and rooms with personal computers (subject to availability).All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets…) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit.Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability).A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Italia ideal for business and vacational travellers. ... more   less 
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Petit Palace Italia
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