Read about this porperty in Delta SkyMag. Superior room is big by euro standards. Modern-comtemporary decor. Bath is nice & modern. Not much by way of food service, but why would I want to eat in a hotel all the time! Retiro Park right across the street and it's awesome. Madrid definitely has good green space. The staff were very... More

We spent two night here and I must say we were very disappointed. I am a Marriott Gold elite member and called ahead to request a nice room. The room we were put in was dark and small and below Marriott's high standards. The bed was comfortable and the bathroom ok. Service was excellent but we had to pay extra... More

My husband cannot stop talking about the Palacio del Retiro: how rude, arrogant, and patronizing the front desk & restaurant staff are. As Platinum members of the Marriott Rewards Program, we had been given room upgrades at all the hotels we visited during our stay, even at the Ritz Carlton in Barcelona. Not so here. I had booked a package... More

We stayed at AC Palacio del Retiro in Madrid for 4 nights during a 10 night stay in Spain. The hotel is in an excellent location, convenient to the park, metro, Prado, etc. It’s a bit further from some of the very touristy areas which we preferred. That being said, we walked to tourist sites like Plaza del Sol, Plaza... More

My wife and I stayed there for 5 nights in April. The service, especially the front desk, was exceptional. We travel a lot and the service was second to none. They gave great advice and very good recommendations for dinner, trips, etc. The rooms were fine and sound was not a problem (as mentioned in other reviews). The location is... More

Key message - this is a boutique hotel, with minimal staff and facilities -- please keep this in mind. While the reception staff and restaurant staff were genuine and responsive - when I check-in at reception I wasn't offered a room upgrade even though I've been Platinum with Marriott every year since 1998. This has become a systemwide problem at... More

This year my wife and I decided to celebrate my Birthday with a 5 day trip to Madrid so I used a combination of Marriott points and cash to book a Suite at AC Palacio Del Retiro. The booking process was very straightforward and I contacted the Hotel in advance to request an early check-in which was kindly provided. The... More

This is a beautiful hotel in a great central location in Madrid. On arrival the staff are very friendly and helpful. I was put in a room on the ground floor and the room is stunning. The breakfast is amazing. Sadly staying on the ground floor does not leave much happiness regarding sleep. The first issue is that you can... More

Brilliant hotel, great location, very friendly stuff...Also the perfect location for people who like to good for run after a long week, the park opposite the hotel is perfect for exactly that. The only two downsides of this hotel is the usual free Wifi issue (should def be included and easy accessible in a hotel like this) as well as... More